# McNamara Waterproofing **Trade:** Waterproofing / Foundation · **Address:** 1398 Grafton St, Worcester, MA 01604 · **Phone:** (508) 756-2098 · **Languages:** English **Rating: 1.7/5** (low confidence) — from 1 reviews across 5 sources. ## The honest read McNamara Waterproofing is a Worcester sole proprietorship that BBB lists under waterproofing, basement waterproofing, masonry, and paving-stone work. BBB says the business has been operating for 58 years and identifies Joseph McNamara as owner. The public customer record is extremely thin: Google shows one rating, a 1-star review dated June 2024. That reviewer described a hostile phone interaction while seeking service information and said the call ended with the front-office worker hanging up. There is no detailed work account in the available review record, so the public material does not establish workmanship or project outcomes. Credential status requires particular care. The Massachusetts license record for 122565 is registry-verified expired, and BuildZoom lists that record plus licenses 114326 and 179128 as inactive or cancelled; it reports two permits but no active license verified. Confirm current licensing, insurance, contract scope, and complaint resolution directly with the relevant Massachusetts authority before considering any waterproofing or masonry work. **Strengths:** - Operating history — BBB lists 58 years in business **Concerns:** - License status — public records show expired or inactive credentials - Customer service — one 2024 reviewer reported a hostile phone interaction - Complaint response — BBB cites one unanswered complaint **Where sources disagree:** - BBB lists 58 years in business while no official company website or current license evidence was found. - BuildZoom lists multiple inactive or expired license records and no active license verified. ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - BBB identifies McNamara Waterproofing as a Worcester sole proprietorship offering waterproofing contracting, with basement waterproofing, masonry, and paving-stone categories, and lists Joseph McNamara as owner. _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/waterproofing-contractors/mcnamara-waterproofing-0261-100521) — “Services offered (Better Business Bureau): Waterproofing Contractors, Mason Contractors, Basement Waterproofing, Paving Stones” - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/waterproofing-contractors/mcnamara-waterproofing-0261-100521) — “BBB identifies McNamara Waterproofing as a Worcester sole proprietorship offering waterproofing contracting, with basement waterproofing, ma…” - BBB lists 58 years in business and a C+ grade tied to failure to respond to one complaint. _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/waterproofing-contractors/mcnamara-waterproofing-0261-100521) — “Better Business Bureau grade: C+” - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/waterproofing-contractors/mcnamara-waterproofing-0261-100521) — “1 complaint(s) on file (count only)” - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/waterproofing-contractors/mcnamara-waterproofing-0261-100521) — “BBB identifies McNamara Waterproofing as a Worcester sole proprietorship offering waterproofing contracting, with basement waterproofing, ma…” - Google shows 1 star from 1 rating, and the only written review is a 1-star June 2024 account about a negative front-office phone interaction. _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=McNamara%20Waterproofing&query_place_id=ChIJeZ5ru90P5IkR-B-Doj3X_rI) — “Google: 1★ from 1 ratings” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR6b0oyNlZnEAE!2m1!1s0x0:0xb2fed73da2831ff8!3m1!1s2@1:CIHM0ogKEICAgIDzoJ26Vg%7C%7C?hl=en) — “1★ I had a terrible experience with this company I called the looking for information about their services I got a hold of a some lady who w…” - The June 2024 reviewer said a front-office worker was rude and hung up during a call seeking information about services. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR6b0oyNlZnEAE!2m1!1s0x0:0xb2fed73da2831ff8!3m1!1s2@1:CIHM0ogKEICAgIDzoJ26Vg%7C%7C?hl=en) — “1★ I had a terrible experience with this company I called the looking for information about their services I got a hold of a some lady who w…” - The Massachusetts license record for 122565 is registry-verified expired, while BuildZoom lists 122565, 114326, and 179128 as inactive or cancelled. _(confidence: high)_ - [BuildZoom](https://www.buildzoom.com/contractor/mcnamara-waterproofing-co) — “Licence listed on BuildZoom: Massachusetts Specialist license #122565 — expired 1998-09-16; BuildZoom last verified expired 2026-07-07” - [BuildZoom](https://www.buildzoom.com/contractor/mcnamara-waterproofing-co) — “Licence listed on BuildZoom: Massachusetts Home Improvement Contractor license #122565 — inactive/cancelled record” - [BuildZoom](https://www.buildzoom.com/contractor/mcnamara-waterproofing-co) — “Licence listed on BuildZoom: Massachusetts Home Improvement Contractor license #114326 — inactive/cancelled record” - [BuildZoom](https://www.buildzoom.com/contractor/mcnamara-waterproofing-co) — “Licence listed on BuildZoom: Massachusetts Home Improvement Contractor license #179128 — inactive/cancelled record” - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 122565 registry-verified expired — registry holder of record: MCNAMARA WATERPROOFING” - BuildZoom shows two permitted projects and reports no active license verified for McNamara Waterproofing Co. _(confidence: high)_ - [BuildZoom](https://www.buildzoom.com/contractor/mcnamara-waterproofing-co) — “2 project(s) shown on BuildZoom” - [BuildZoom](https://www.buildzoom.com/contractor/mcnamara-waterproofing-co) — “BuildZoom identifies McNamara Waterproofing Co at 1398 Grafton St in Worcester, reports two permits, and lists Massachusetts license records…” - BBB lists waterproofing contracting, basement waterproofing, masonry, and paving-stone work as business categories. _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/waterproofing-contractors/mcnamara-waterproofing-0261-100521) — “Services offered (Better Business Bureau): Waterproofing Contractors, Mason Contractors, Basement Waterproofing, Paving Stones” - Specializes in Waterproofing / Foundation _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/waterproofing-contractors/mcnamara-waterproofing-0261-100521) — “Services offered (Better Business Bureau): Waterproofing Contractors, Mason Contractors, Basement Waterproofing, Paving Stones” - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/waterproofing-contractors/mcnamara-waterproofing-0261-100521) — “BBB identifies McNamara Waterproofing as a Worcester sole proprietorship offering waterproofing contracting, with basement waterproofing, ma…” - Also offers Masonry _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/waterproofing-contractors/mcnamara-waterproofing-0261-100521) — “Services offered (Better Business Bureau): Waterproofing Contractors, Mason Contractors, Basement Waterproofing, Paving Stones” ## License Status: **expired** (#122565, hic) — verified against the official MA state registry on 2026-08-24, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=McNamara%20Waterproofing&query_place_id=ChIJeZ5ru90P5IkR-B-Doj3X_rI): 1.0★ from 1 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=McNamara%20Waterproofing&query_place_id=ChIJeZ5ru90P5IkR-B-Doj3X_rI): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/waterproofing-contractors/mcnamara-waterproofing-0261-100521): Listed on this source - [Yelp](https://www.yelp.com/biz/mcnamara-waterproofing-worcester): Listed on this source - [BuildZoom](https://www.buildzoom.com/contractor/mcnamara-waterproofing-co): Listed on this source ## Recent reviews - **1/5 · Google Reviews · Jesse Matthews · 2024-06-06**: I had a terrible experience with this company I called the looking for information about their services I got a hold of a some lady who works the front office and she was very nasty even though I was very polite to her and then she hung up on me! You can tell she has no pride in what she does and co… --- Data freshness: last scanned 2026-08-24T10:07:17.838Z. Cite as: McNamara Waterproofing — Tavlee (https://tavlee.com/contractor/mcnamara-waterproofing-worcester) Source: https://tavlee.com/contractor/mcnamara-waterproofing-worcester