# Merry Maids of Worcester **Trade:** House Cleaning · **Address:** 185 Main St Suite15, Spencer, MA 01562 · **Phone:** (774) 345-4644 · **Website:** https://merrymaids.com/home-cleaners-spencer-ma?utm_source=google&utm_medium=organic&utm_campaign=gmb · **Languages:** English **Rating: 4.1/5** (medium confidence) — from 71 reviews across 2 sources. 97% of sentiment-scored reviews read net-positive. Last 6 months: 7 reviews, 1 negative. ## The honest read Merry Maids of Worcester is a branded residential cleaning service at 185 Main St Suite 15 in Spencer. The national Merry Maids site describes recurring, one-time, deep, move-in/move-out and specialty cleaning, while local reviews identify Crystal and her teams as the local office and cleaning staff. Across 71 reviews from 2024–2026, customers most often praise thorough cleaning, punctual and friendly teams, responsive office communication, flexible scheduling and recurring service. Reviews describe whole-house, apartment, office, move-related and pre-holiday cleaning, with specific praise for floors, kitchens, bathrooms and pet-heavy homes. Ask about scope and staffing before booking. One recent reviewer reported a 2,400-square-foot home was inadequately cleaned, while another reported missed tasks on a first visit; other reviews describe strong corrections and consistently good teams. Confirm the checklist, number of cleaners, arrival window, price and touch-up policy. **Strengths:** - Thorough cleaning — repeated praise for detailed, complete work - Reliable teams — reviewers cite punctual, friendly service - Flexible scheduling — customers describe accommodating changes - Office communication — reviewers praise responsive text communication **Concerns:** - Scope completion — one recent review reports major missed areas - Detail checks — another review notes missed toilet-seat details - Staffing level — one complaint describes one cleaner for 2400 square feet **Where sources disagree:** - Google headline is 4.9 stars from 81 ratings, while grounded review read is 3.9 due to specific complaints ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Google publishes 4.9 stars from 81 ratings; the grounded review read is 3.9 because specific recent complaints materially temper the otherwise strong record. _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Merry%20Maids%20of%20Worcester&query_place_id=ChIJ3wHwmrr444kRfMryvk8ubyY) — “Google: 4.9★ from 81 ratings” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kVFJtNVJZbWRyZVd4cmEyaFVXbTFSWmxGVFpXYxAB!2m1!1s0x0:0x266f2e4fbef2ca7c!3m1!1s2@1:CAIQACodChtycF9oOndTRm5RYmdreWxra2hUWm1RZlFTZWc%7C%7C?hl=en) — “2★ The worst cleaning service we ever had. Merry Maids sent one person to clean 2400 sq ft house. She was done in 3 hours. Kitchens and bath…” - Reviews repeatedly praise thorough, punctual and friendly cleaning teams. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKdVdHNXdibWRPVTBGUGMwdFNRbXBpU2tkdVJXYxAB!2m1!1s0x0:0x266f2e4fbef2ca7c!3m1!1s2@1:CAIQACodChtycF9oOlJuWG5wbmdOU0FPc0tSQmpiSkduRWc%7C%7C?hl=en) — “5★ Sheri came to clean our house today. She was so pleasant, so kind, so professional, extremely efficient and she did such an amazing job! …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tObldWRlJXRTVTZGtOdmR6UXhTR1ZRUjA1VlRHYxAB!2m1!1s0x0:0x266f2e4fbef2ca7c!3m1!1s2@1:CAIQACodChtycF9oOkNnWVFRWE5SdkNvdzQxSGVQR05VTGc%7C%7C?hl=en) — “5★ I had a great experience with Sarah cleaning my home! She was so patient with me as I asked questions and she was so knowledgable! She …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURBNHFMdGx3RRAB!2m1!1s0x0:0x266f2e4fbef2ca7c!3m1!1s2@1:CIHM0ogKEICAgMDA4qLtlwE%7C%7C?hl=en) — “5★ We have used Merry Maids for a couple years now and are very happy with their service. Lynn and the crew always do a great job and are th…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURYdEtIUEdREAE!2m1!1s0x0:0x266f2e4fbef2ca7c!3m1!1s2@1:CIHM0ogKEICAgIDXtKHPGQ%7C%7C?hl=en) — “5★ Lynn and Shelly did an awesome job!! They are thorough and always quite. Sometimes we have a brief chat, other times they are in and out …” - Customers describe recurring, deep, move-related, office and apartment cleaning. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21obFFqbENWMDFVVTJONVZGVnZURjloT0ZGdU5sRRAB!2m1!1s0x0:0x266f2e4fbef2ca7c!3m1!1s2@1:CAIQACodChtycF9oOmhlQjlCV01UU2N5VFVvTF9hOFFuNlE%7C%7C?hl=en) — “5★ Always feels so nice to have our house clean and fresh! We get a clean every other week and it makes such a difference to our overall qu…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWUmQwWnJZMnRRVUdwSVoxTk9kR1F3U21GVVpXYxAB!2m1!1s0x0:0x266f2e4fbef2ca7c!3m1!1s2@1:CAIQACodChtycF9oOlVRd0ZrY2tQUGpIZ1NOdGQwSmFUZWc%7C%7C?hl=en) — “5★ I had Merry Maids do a detailed cleaning prior to a hospital stay. Ginny and Lynn arrived on time and did an excellent job! We decided t…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pJMlJHdzRjWHAzV0hGSFMzcElTUzFGWkZJNFdsRRAB!2m1!1s0x0:0x266f2e4fbef2ca7c!3m1!1s2@1:CAIQACodChtycF9oOjI2RGw4cXp3WHFHS3pISS1FZFI4WlE%7C%7C?hl=en) — “5★ With 3 dogs, 2 children and long hours at work I was starting to become very stressed and anxious about how to find time to clean my hous…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURBemNUQ3JnRRAB!2m1!1s0x0:0x266f2e4fbef2ca7c!3m1!1s2@1:CIHM0ogKEICAgMDAzcTCrgE%7C%7C?hl=en) — “5★ I had Merry maids come out today for the first time and I’m so happy that I did. I came home to a nice clean, fresh smelling house. It’s …” - A July 2026 reviewer reported a 2,400-square-foot home was not adequately cleaned. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kVFJtNVJZbWRyZVd4cmEyaFVXbTFSWmxGVFpXYxAB!2m1!1s0x0:0x266f2e4fbef2ca7c!3m1!1s2@1:CAIQACodChtycF9oOndTRm5RYmdreWxra2hUWm1RZlFTZWc%7C%7C?hl=en) — “2★ The worst cleaning service we ever had. Merry Maids sent one person to clean 2400 sq ft house. She was done in 3 hours. Kitchens and bath…” - A 2024 review noted some missed toilet-seat details despite otherwise positive service. _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNYbU9hYjdRRRAB!2m1!1s0x0:0x266f2e4fbef2ca7c!3m1!1s2@1:CIHM0ogKEICAgICXmOab7QE%7C%7C?hl=en) — “5★ Have been using Merry Maids since we moved into our house in Worcester in 2022. With 2 dogs, a cat, and a rotation of foster cats, it's o…” - Specializes in House Cleaning _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKdVdHNXdibWRPVTBGUGMwdFNRbXBpU2tkdVJXYxAB!2m1!1s0x0:0x266f2e4fbef2ca7c!3m1!1s2@1:CAIQACodChtycF9oOlJuWG5wbmdOU0FPc0tSQmpiSkduRWc%7C%7C?hl=en) — “5★ Sheri came to clean our house today. She was so pleasant, so kind, so professional, extremely efficient and she did such an amazing job! …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21obFFqbENWMDFVVTJONVZGVnZURjloT0ZGdU5sRRAB!2m1!1s0x0:0x266f2e4fbef2ca7c!3m1!1s2@1:CAIQACodChtycF9oOmhlQjlCV01UU2N5VFVvTF9hOFFuNlE%7C%7C?hl=en) — “5★ Always feels so nice to have our house clean and fresh! We get a clean every other week and it makes such a difference to our overall qu…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pJMlJHdzRjWHAzV0hGSFMzcElTUzFGWkZJNFdsRRAB!2m1!1s0x0:0x266f2e4fbef2ca7c!3m1!1s2@1:CAIQACodChtycF9oOjI2RGw4cXp3WHFHS3pISS1FZFI4WlE%7C%7C?hl=en) — “5★ With 3 dogs, 2 children and long hours at work I was starting to become very stressed and anxious about how to find time to clean my hous…” ## License No license record has been checked yet for this contractor. ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Merry%20Maids%20of%20Worcester&query_place_id=ChIJ3wHwmrr444kRfMryvk8ubyY): 4.9★ from 81 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Merry%20Maids%20of%20Worcester&query_place_id=ChIJ3wHwmrr444kRfMryvk8ubyY): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Kelly Johnson · 2026-08-23**: Kristian was great! She was thorough and everything was sparkling. Thank you! - **5/5 · Google Reviews · Katherine Vogel · 2026-08-17**: She was very friendly and very thorough. - **5/5 · Google Reviews · David Wilkinson · 2026-08-05**: Excellent service very friendly personality - highly recommend kristian - **2/5 · Google Reviews · Ustyna Denice · 2026-07-17**: The worst cleaning service we ever had. Merry Maids sent one person to clean 2400 sq ft house. She was done in 3 hours. Kitchens and bathrooms were not cleaned at all. There was still pee on the toilet, water stains on all fixtures. The fridge and microwave were not wiped. The girl cleaned the floor… - **5/5 · Google Reviews · Cara Smick · 2026-06-09**: I’m so happy! They came and cleaned my whole downstairs. Now it looks and smells wonderful - **5/5 · Google Reviews · james singer · 2026-05-13**: Love these two, Lynn and Desi they do excellent work together and leave the place smelling clean.. - **5/5 · Google Reviews · Stacey Duffy · 2026-03-06**: Sheri did an awesome job for us yesterday in cleaning the entire house, which we had paused for a couple months. Our regular, twice monthly cleaning costs significantly less. We were very happy with Sheri!! Thank you. - **5/5 · Google Reviews · David Kelly · 2026-02-26**: They do a thorough cleaning every time. - **5/5 · Google Reviews · Lisa Lane · 2026-02-26**: Sheri came to clean our house today. She was so pleasant, so kind, so professional, extremely efficient and she did such an amazing job! She was thorough and meticulous with no small detail ignored. Our house looks spectacular and smells even better! Sheri is one of the best we’ve ever had come to o… - **5/5 · Google Reviews · Deb's G-Mail · 2026-02-05**: I had a great experience with Sarah cleaning my home! She was so patient with me as I asked questions and she was so knowledgable! She did a great job and I hope to have her clean for me going forward! My favorite thing about Merry Maids is their flexibility! I can move my cleaning day around an… --- Data freshness: last scanned 2026-08-24T12:39:00.790Z. Cite as: Merry Maids of Worcester — Tavlee (https://tavlee.com/contractor/merry-maids-of-worcester-spencer) Source: https://tavlee.com/contractor/merry-maids-of-worcester-spencer