# Metro Energy - M & T Oil Co.

**Trade:** HVAC / Heating & Cooling · **Address:** 641 E Broadway, South Boston, MA 02127, USA · **Phone:** (617) 207-7255 · **Website:** https://www.metroenergyboston.com/ · **Languages:** English

**Rating: 3.8/5** (medium confidence) — from 69 reviews across 4 sources.
97% of sentiment-scored reviews read net-positive. Last 6 months: 5 reviews, 0 negative.

## The honest read

Metro Energy - M & T Oil Co. runs heating-oil delivery and furnace work out of South Boston, and the standout number is 97 Google ratings averaging 4.9 stars. People call them for routine oil deliveries, oil-burner and furnace installations, and furnace tune-ups and repairs — the kind of heating emergency that can't wait. Several longtime customers describe relationships that go back decades: one, in a November 2024 review, said M & T had been their oil provider for 28 years, and another, in a February 2025 review, put it at over 40.

Sixty-nine reviews span 2022 to 2026 across four platforms, and the specific installs keep repeating the same shape: fair, professional quotes on full furnace swaps. In an October 2024 review, a customer said Tom and his team gave a fair and affordable quote to replace a 120-year-old oil furnace; a 2023 review described Tom's crew installing two new furnaces at a two-family home within a few months, professional from arrival to finish. The company also shows up when supply runs critical — in a January 2025 review, Metro delivered fuel the next day after a customer's usual provider couldn't for two weeks, and in an August 2024 review, a same-day repair got a customer's sister's heat running again the day it went out.

One limit worth asking about: in a January 2026 review, a longtime customer said it took three calls before anyone told them Metro had stopped serving their area, by which point their oil supply had run out. A separate February 2025 review disputed the company's 24-hour-availability claim outright, calling it false. And a March 2024 review flagged oil prices as a little on the high side, though the same customer said the service made up for it.

For an oil-heat household near South Boston — a routine delivery, an aging burner, or a full furnace swap — the reviews point to a company that shows up and installs cleanly; just confirm they still cover your street, and ask what the 24-hour claim actually means before you sign on.

**Strengths:**
- Emergency response — showed up next-day when customers ran critically low on oil
- Furnace installs — fair quotes and professional crews on full furnace replacements
- Long customer tenure — reviewers describe 28 to 40+ years with the company

**Concerns:**
- Service-area gap — a customer wasn't told they'd been dropped until a third call
- 24-hour claim disputed — one reviewer called the round-the-clock promise false

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- 97 Google ratings averaging 4.9 stars _(confidence: high)_
  - [Google](https://maps.google.com/?cid=1182298525317971374&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.9★ from 97 ratings”
- Reviewers describe fast turnaround on oil deliveries and heat outages, including same-day fixes and next-day emergency delivery _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURmc1lDSEtnEAE!2m1!1s0x0:0x10685e3ea40bbdae!3m1!1s2@1:CIHM0ogKEICAgIDfsYCHKg%7C%7C?hl=en) — “5★ I was in a pinch heading into a cold week and my other provider was not able to deliver oil for at least 14 days. I called over 10 other …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNQb3ZhR0NnEAE!2m1!1s0x0:0x10685e3ea40bbdae!3m1!1s2@1:CIHM0ogKEICAgICPovaGCg%7C%7C?hl=en) — “5★ I have been with Metro Energy since 2018. They came through for me when I was really low on oil and no one was able to deliver to my hous…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNSOU1ubW9nRRAB!2m1!1s0x0:0x10685e3ea40bbdae!3m1!1s2@1:CIHM0ogKEICAgICR9MnmogE%7C%7C?hl=en) — “5★ Very professional and efficient. The best!!! My sisters heat went out and they were there that day and fixed it so quick!!!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtenZqYmNnEAE!2m1!1s0x0:0x10685e3ea40bbdae!3m1!1s2@1:CIHM0ogKEICAgIDmzvjbcg%7C%7C?hl=en) — “5★ I am so thankful for Debbie to help with the delivery. I called several oil companies and they won't deliver if you don't purchase worth …”
- Furnace and oil-burner installation quotes described as fair, with crews completing full furnace swaps professionally _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyOGZUeEd3EAE!2m1!1s0x0:0x10685e3ea40bbdae!3m1!1s2@1:CIHM0ogKEICAgID28fTxGw%7C%7C?hl=en) — “5★ Metro energy has serviced our home for over 40 years. They installed new oil burners for us about 10 years ago and service those also. Th…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURucmFpUEVBEAE!2m1!1s0x0:0x10685e3ea40bbdae!3m1!1s2@1:CIHM0ogKEICAgIDnraiPEA%7C%7C?hl=en) — “5★ I wanted a quote on removing and replacing a 120 year old oil furnace and Tom and his team gave me a very fair and affordable quote.  Met…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURodkp6Z09nEAE!2m1!1s0x0:0x10685e3ea40bbdae!3m1!1s2@1:CIHM0ogKEICAgIDhvJzgOg%7C%7C?hl=en) — “5★ In 2022 I was in search of a contractor that sells and installs oil burning furnaces for my two-family home.  After interviewing several,…”
- Long-tenured customers describe relationships spanning decades, citing 28 to 40+ years as customers _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyOGZUeEd3EAE!2m1!1s0x0:0x10685e3ea40bbdae!3m1!1s2@1:CIHM0ogKEICAgID28fTxGw%7C%7C?hl=en) — “5★ Metro energy has serviced our home for over 40 years. They installed new oil burners for us about 10 years ago and service those also. Th…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQzc3BIUThnRRAB!2m1!1s0x0:0x10685e3ea40bbdae!3m1!1s2@1:CIHM0ogKEICAgID3spHQ8gE%7C%7C?hl=en) — “5★ Tom and Eddie are the best!  M & T have been our oil provided for 28 yrs~ customer service is top notch ⭐️⭐️⭐️⭐️⭐️”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURMdTZQNndBRRAB!2m1!1s0x0:0x10685e3ea40bbdae!3m1!1s2@1:CIHM0ogKEICAgIDLu6P6wAE%7C%7C?hl=en) — “5★ Metro Energy has been my provider for 40 years (literally). I cannot say enough about their competence, client service, responsiveness, a…”
- A customer said it took three calls to learn Metro no longer served their area, after which their oil supply ran out _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUREaUtLYzlBRRAB!2m1!1s0x0:0x10685e3ea40bbdae!3m1!1s2@1:CIHM0ogKEICAgIDDiKKc9AE%7C%7C?hl=en) — “1★ We have been long-time customers and made several calls to schedule a service appointment. However, it was not until our third call that …”
- A reviewer disputed the company's claim of 24-hour availability, calling it false _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBeDRuMFVnEAE!2m1!1s0x0:0x10685e3ea40bbdae!3m1!1s2@1:CIHM0ogKEICAgMCAx4n0Ug%7C%7C?hl=en) — “1★ Is not available 24 hours. It's a lie.”
- One reviewer said prices ran a little high, though still felt the service was worth it _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURlNXVfVGNBEAE!2m1!1s0x0:0x10685e3ea40bbdae!3m1!1s2@1:CIHM0ogKEICAgIDe5u_TcA%7C%7C?hl=en) — “5★ Very efficient. Excellent customer service from first pout of contact to delivery. Very satisfied. Prices are a little on the high side, …”
- Gas furnace tune-up service performed by an in-house technician _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2toeWJqVnFUWE40WDNaNFZVa3RVRTVoWkdKVGMwRRAB!2m1!1s0x0:0x10685e3ea40bbdae!3m1!1s2@1:CAIQACodChtycF9oOkhybjVqTXN4X3Z4VUktUE5hZGJTc0E%7C%7C?hl=en) — “5★ I needed a gas furnace tune-up. I messaged Metro Energy and inquired if they worked with gas furnaces...they do. I scheduled an appointme…”
- Ongoing maintenance of steam heating pipes for older properties _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM1cHBQTUdBEAE!2m1!1s0x0:0x10685e3ea40bbdae!3m1!1s2@1:CIHM0ogKEICAgIC5ppPMGA%7C%7C?hl=en) — “5★ Tom and his team at Metro Energy are fabulous!  Their oil prices are very reasonable and their deliveries are on time.  Their service dep…”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2toeWJqVnFUWE40WDNaNFZVa3RVRTVoWkdKVGMwRRAB!2m1!1s0x0:0x10685e3ea40bbdae!3m1!1s2@1:CAIQACodChtycF9oOkhybjVqTXN4X3Z4VUktUE5hZGJTc0E%7C%7C?hl=en) — “5★ I needed a gas furnace tune-up. I messaged Metro Energy and inquired if they worked with gas furnaces...they do. I scheduled an appointme…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyOGZUeEd3EAE!2m1!1s0x0:0x10685e3ea40bbdae!3m1!1s2@1:CIHM0ogKEICAgID28fTxGw%7C%7C?hl=en) — “5★ Metro energy has serviced our home for over 40 years. They installed new oil burners for us about 10 years ago and service those also. Th…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURucmFpUEVBEAE!2m1!1s0x0:0x10685e3ea40bbdae!3m1!1s2@1:CIHM0ogKEICAgIDnraiPEA%7C%7C?hl=en) — “5★ I wanted a quote on removing and replacing a 120 year old oil furnace and Tom and his team gave me a very fair and affordable quote.  Met…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM1cHBQTUdBEAE!2m1!1s0x0:0x10685e3ea40bbdae!3m1!1s2@1:CIHM0ogKEICAgIC5ppPMGA%7C%7C?hl=en) — “5★ Tom and his team at Metro Energy are fabulous!  Their oil prices are very reasonable and their deliveries are on time.  Their service dep…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Metro%20Energy%20-%20M%20%26%20T%20Oil%20Co.&query_place_id=ChIJ9_8YEY5644kRrr0LpD5eaBA): 4.9★ from 96 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Metro%20Energy%20-%20M%20%26%20T%20Oil%20Co.&query_place_id=ChIJ9_8YEY5644kRrr0LpD5eaBA): Listed on this source
- [Official Website](https://www.metroenergyboston.com): 95 yrs in business · Self-reported profile and service details
- [Exa](https://www.mylocalservices.com/Metro+Energy-South+Boston-Massachusetts-24639004.html): 5 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · Chris Eranio · 2026-06-19**: Fantastic customer service team and great communication throughout the entire process, including the delivery itself.
- **5/5 · Google Reviews · Mary Gibson · 2026-05-24**: Your service that you provide to my family is great. Very professional, and your customer service is the most reliable.
- **5/5 · Google Reviews · Phygenie Sylion · 2026-05-19**: Metro energy is the best oil company
- **5/5 · Google Reviews · Mary Gibson · 2026-03-16**: They are the kind and professional people you want to do business with. They deliver on the promises. Great job
- **5/5 · Google Reviews · Patricia Knight · 2026-02-26**: I appreciate the team at Metro Energy.  They are always helpful, responsive and professional.  A great company to work with!
- **5/5 · Google Reviews · donald stlouis · 2026-02-18**: Always on time when they sai going to be there
- **5/5 · Google Reviews · Amy Suppies · 2026-02-09**: Hi
Metro energy is a great company, very responsive and go the extra mile in assisting customers.
Thanks
- **5/5 · Google Reviews · Tim Vigeant · 2026-02-02**: A truly great company. The ladies who work the phones are all fantastic and are super nice and knowledgeable. Service is always quick and done well.
- **1/5 · Google Reviews · Kunru Xie · 2026-01-31**: We have been long-time customers and made several calls to schedule a service appointment. However, it was not until our third call that we were informed you no longer service our area. As a result, our oil supply was completely depleted, forcing us to arrange emergency service.
- **5/5 · Google Reviews · Tee · 2026-01-25**: I’ve used several different oil companies over the years, but I must say Metro Energy is one of the best. They make you feel truly welcome, and their customer service is amazing. I don’t think I need to search any further I’ll definitely be staying with them.

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Data freshness: last scanned 2026-07-02T09:16:53.564Z.
Cite as: Metro Energy - M & T Oil Co. — Tavlee (https://tavlee.com/contractor/metro-energy-m-and-t-oil-co-south-boston)
Source: https://tavlee.com/contractor/metro-energy-m-and-t-oil-co-south-boston