# Middlesex Paint and Restoration Services, LLC **Trade:** House Painting · **Address:** 57 Grove St, Concord, MA 01742, USA · **Phone:** (617) 599-9430 · **Website:** https://www.middlesexpaint.com/ · **Languages:** English **Rating: 4.1/5** (medium confidence) — from 27 reviews across 4 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low. 96% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 1 negative. ## The honest read Middlesex Paint and Restoration is a Concord-based painting and restoration company founded by Tom, who the company says left a business-executive career about a decade-plus ago to start it. The record backs up real staying power: 27 reviews run from 2021 through this summer, nearly all five stars, with several customers coming back for a second or third project years apart. What separates Middlesex from a straightforward paint crew is the range of work customers describe. A 2024 review from a customer who has used Tom's crew since 2018 mentioned staining and refinishing a custom redwood sunroom ceiling; another 2024 review described rebuilding a rotted second-floor deck alongside interior and exterior painting. A late-2025 review detailed a carpentry project that replaced rotted siding and framing and added new flashing and downspouts to fix a drainage problem, and a 2024 review recounted repainting a 5,000-square-foot manufacturing floor without halting production. In a 2022 review, one customer called Tom unusually straight with clients — willing to say a plan "will not work" rather than just take the job. Reviewers across the years repeatedly cite accurate estimates — a 2025 review said the final bill landed within $4 of quote — and communication that holds up through weather delays and schedule changes. That said, not every account is glowing: a 3-star review from April 2026 describes a job that fell short of what was promised, with less clapboard replaced than implied, window screens left off, and painting pushed into freezing temperatures after a long delay. Middlesex holds an active Massachusetts home improvement contractor registration and an A+ BBB grade (it isn't BBB-accredited), and says its foremen are EPA RRP lead-safe certified — worth confirming for any pre-1978 home. Between the restoration-grade carpentry, the historic-home experience, and the volume of repeat business, this is a good call for an older house that needs more than a fresh coat — just get firm dates in writing if weather is a factor. **Strengths:** - Restoration-grade carpentry — replaced rotted siding, framing, and drainage flashing - Manufacturing-scale work — repainted 5,000 sq ft without halting production - Accurate estimates — final bill landed within $4 of quote - Repeat customers — rehired across years for ceilings, decks, and plaster **Concerns:** - Recent shortfall — less clapboard replaced than promised, screens left off ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Company says founder Tom left a business-executive career to start it 10+ years ago _(confidence: medium)_ - [Official Website](https://www.middlesexpaint.com) — “Company history (self-reported): The site states the company has served the Boston area for '10+ Yrs' and was founded by its owner (named To…” - [Official Website](https://www.middlesexpaint.com) — “Ownership (self-reported): Founder-owned and operated by "Tom," per the site's "Message from the Founder" section.” - [Official Website](https://www.middlesexpaint.com) — “Self-reported 10 years in business” - Stained and refinished a custom redwood ceiling for a longtime repeat customer _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNEdkluVzVnRRAB!2m1!1s0x0:0x26c91944686d3ee2!3m1!1s2@1:CIHM0ogKEICAgICDvInW5gE%7C%7C?hl=en) — “5★ We have used Tom and his crew for several projects for our century old house, since late 2018. Projects have varied from painting brand n…” - Rebuilt a rotted second-floor deck as part of an indoor and outdoor job _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURieWFESkhREAE!2m1!1s0x0:0x26c91944686d3ee2!3m1!1s2@1:CIHM0ogKEICAgIDbyaDJHQ%7C%7C?hl=en) — “5★ The team at Middlesex is awesome. By the time they left each day, I didn’t even know they had been here that includes inside painting as …” - Replaced rotted siding and framing and fixed drainage with new flashing and downspouts _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taZmRGUTJVMUJ4U0dwd1UycEhhVEI0VDJjNE5sRRAB!2m1!1s0x0:0x26c91944686d3ee2!3m1!1s2@1:CAIQACodChtycF9oOkZfdFQ2U1BxSGpwU2pHaTB4T2c4NlE%7C%7C?hl=en) — “5★ We've been very happy with the work completed by Middlesex Paint & Restoration. Tom is always a pleasure to deal with from the initial qu…” - Repainted a 5,000-square-foot manufacturing facility without stopping production _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURiakpYT2Z3EAE!2m1!1s0x0:0x26c91944686d3ee2!3m1!1s2@1:CIHM0ogKEICAgIDbjJXOfw%7C%7C?hl=en) — “5★ Working with Middlesex was a great experience for us. The idea of repainting 5000+ square feet of our manufacturing facility without inte…” - Customer called Tom unusually straight, willing to say a plan will not work _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCOHZHbWxBRRAB!2m1!1s0x0:0x26c91944686d3ee2!3m1!1s2@1:CIHM0ogKEICAgICB8vGmlAE%7C%7C?hl=en) — “5★ Tom and his crew are some of the best people we have had the privilege of working with. Our home is a two family and it has seen a lot of…” - Final bill landed within $4 of the original estimate _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUR3aHU3QUd3EAE!2m1!1s0x0:0x26c91944686d3ee2!3m1!1s2@1:CIHM0ogKEICAgMDwhu7AGw%7C%7C?hl=en) — “5★ These people are a treat to work with. They keep you up to date, proactively reach out with questions, and they know their work well. Not…” - A recent job replaced less clapboard than implied and left window screens off _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taek5VbDNTREUyVDJWTmFtTjNUMlZ6ZFVaVk5XYxAB!2m1!1s0x0:0x26c91944686d3ee2!3m1!1s2@1:CAIQACodChtycF9oOkZzNUl3SDE2T2VNamN3T2VzdUZVNWc%7C%7C?hl=en) — “3★ 2-3 stars. The overall paint job isn’t great. Fixed less clapboard than they implied and left all screens off my windows. They delayed s…” - Holds an active Massachusetts home improvement contractor registration _(confidence: high)_ - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 185225 verified active” - BBB gives an A+ rating though the business is not accredited _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/ma/concord/profile/painting-contractors/middlesex-paint-and-restoration-services-llc-0021-186732) — “Better Business Bureau grade: A+” - [Better Business Bureau](https://www.bbb.org/us/ma/concord/profile/painting-contractors/middlesex-paint-and-restoration-services-llc-0021-186732) — “BBB profile confirms this exact business (same address/phone) with an A+ BBB rating but explicitly states it is NOT a BBB Accredited Busines…” - Self-reports foremen are EPA RRP lead-safe certified _(confidence: low)_ - [Official Website](https://www.middlesexpaint.com) — “Stated certification/affiliation: EPA RRP Lead-Safe certified (foremen)” - Water-damaged wall and horsehair plaster repair _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUR3aHU3QUd3EAE!2m1!1s0x0:0x26c91944686d3ee2!3m1!1s2@1:CIHM0ogKEICAgMDwhu7AGw%7C%7C?hl=en) — “5★ These people are a treat to work with. They keep you up to date, proactively reach out with questions, and they know their work well. Not…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXdHVLaFV3EAE!2m1!1s0x0:0x26c91944686d3ee2!3m1!1s2@1:CIHM0ogKEICAgICWtuKhUw%7C%7C?hl=en) — “5★ Had a great experience with Tom, Romario and the rest of the crew. We had water damage in a wall and on the ceilings from a leaky pipe an…” - Carpentry and deck rebuilding _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taZmRGUTJVMUJ4U0dwd1UycEhhVEI0VDJjNE5sRRAB!2m1!1s0x0:0x26c91944686d3ee2!3m1!1s2@1:CAIQACodChtycF9oOkZfdFQ2U1BxSGpwU2pHaTB4T2c4NlE%7C%7C?hl=en) — “5★ We've been very happy with the work completed by Middlesex Paint & Restoration. Tom is always a pleasure to deal with from the initial qu…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURieWFESkhREAE!2m1!1s0x0:0x26c91944686d3ee2!3m1!1s2@1:CIHM0ogKEICAgIDbyaDJHQ%7C%7C?hl=en) — “5★ The team at Middlesex is awesome. By the time they left each day, I didn’t even know they had been here that includes inside painting as …” - Specializes in House Painting _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25sV1FsVlpORWhTWXkxVllXVkRVMnRWWkVWVVNFRRAB!2m1!1s0x0:0x26c91944686d3ee2!3m1!1s2@1:CAIQACodChtycF9oOnlWQlVZNEhSYy1VYWVDU2tVZEVUSEE%7C%7C?hl=en) — “5★ Tom and his crew did an outstanding job painting our house. Beyond the excellent work, his prices are quite reasonable, and he was very g…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VNZlRuY0dDeTlIT3BBRRAB!2m1!1s0x0:0x26c91944686d3ee2!3m1!1s2@1:CIHM0ogKEMfTncGCy9HOpAE%7C%7C?hl=en) — “5★ Tom’s crew did an excellent job with the paint work. Very professional with good attention to detail, and they cleaned up after themselve…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CUmQzWmhablJDWVV4NFlWQkVTRFUxVldSbldrRRAB!2m1!1s0x0:0x26c91944686d3ee2!3m1!1s2@1:CAIQACodChtycF9oOnBRd3ZhZnRCYUx4YVBESDU1VWRnWkE%7C%7C?hl=en) — “5★ Middlesex Paint & Restoration did a perfect job on our cedar shingle house and trim. Their estimate was reasonable and their explanations…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNEMEtyb3VnRRAB!2m1!1s0x0:0x26c91944686d3ee2!3m1!1s2@1:CIHM0ogKEICAgICD0KrougE%7C%7C?hl=en) — “5★ Tom and his crew were wonderful to work with and I would highly recommend them to anyone! They were extremely responsive, kept a very cle…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQxdjRMMTdRRRAB!2m1!1s0x0:0x26c91944686d3ee2!3m1!1s2@1:CIHM0ogKEICAgID1v4L17QE%7C%7C?hl=en) — “5★ Middlesex Paint provided an excellent painting experience for my older house. Throughout the entire process, Tom communicated extremely w…” - Also offers Carpentry _(confidence: medium)_ - [Official Website](https://www.middlesexpaint.com) — “Middlesex Paint and Restoration Services, LLC is a locally owned residential and commercial painting and restoration company based in Concor…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taZmRGUTJVMUJ4U0dwd1UycEhhVEI0VDJjNE5sRRAB!2m1!1s0x0:0x26c91944686d3ee2!3m1!1s2@1:CAIQACodChtycF9oOkZfdFQ2U1BxSGpwU2pHaTB4T2c4NlE%7C%7C?hl=en) — “5★ We've been very happy with the work completed by Middlesex Paint & Restoration. Tom is always a pleasure to deal with from the initial qu…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURieWFESkhREAE!2m1!1s0x0:0x26c91944686d3ee2!3m1!1s2@1:CIHM0ogKEICAgIDbyaDJHQ%7C%7C?hl=en) — “5★ The team at Middlesex is awesome. By the time they left each day, I didn’t even know they had been here that includes inside painting as …” - Also offers Remediation Services _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXdHVLaFV3EAE!2m1!1s0x0:0x26c91944686d3ee2!3m1!1s2@1:CIHM0ogKEICAgICWtuKhUw%7C%7C?hl=en) — “5★ Had a great experience with Tom, Romario and the rest of the crew. We had water damage in a wall and on the ceilings from a leaky pipe an…” - Also offers Specialty Services _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUR3aHU3QUd3EAE!2m1!1s0x0:0x26c91944686d3ee2!3m1!1s2@1:CIHM0ogKEICAgMDwhu7AGw%7C%7C?hl=en) — “5★ These people are a treat to work with. They keep you up to date, proactively reach out with questions, and they know their work well. Not…” ## License Status: **active** (#185225, hic) — verified against the official MA state registry on 2026-07-06, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Middlesex%20Paint%20and%20Restoration%20Services%2C%20LLC&query_place_id=ChIJ5QtEqxh344kR4j5taEQZySY): 4.9★ from 41 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Middlesex%20Paint%20and%20Restoration%20Services%2C%20LLC&query_place_id=ChIJ5QtEqxh344kR4j5taEQZySY): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ma/concord/profile/painting-contractors/middlesex-paint-and-restoration-services-llc-0021-186732): Listed on this source - [Official Website](https://www.middlesexpaint.com): 10 yrs in business · Self-reported profile and service details ## Recent reviews - **5/5 · Google Reviews · Lucy Arrington · 2026-06-02**: Tom and his crew did an outstanding job painting our house. Beyond the excellent work, his prices are quite reasonable, and he was very good at communicating and keeping us updated on progress. He was also helpful with keeping costs under control for the inevitable additional work that comes with wo… - **3/5 · Google Reviews · Rick Harras · 2026-04-24**: 2-3 stars. The overall paint job isn’t great. Fixed less clapboard than they implied and left all screens off my windows. They delayed so long it was freezing temps when painting. I just surgery and can’t get my screens in with one hand so my annoyance is lingering. - **5/5 · Google Reviews · Michael Knosp · 2026-04-21**: Guillermo did some repair work in our walk-in shower (caulking, grouting, painting). All the work was done exactly right, and Guillermo was a pleasure to work with - **5/5 · Google Reviews · Darrin Punchard · 2025-11-04**: We've been very happy with the work completed by Middlesex Paint & Restoration. Tom is always a pleasure to deal with from the initial quotes to project completion, with excellent communication throughout. Most recently this included an extensive carpentry project to repair/replace exterior siding a… - **5/5 · Google Reviews · Steve Cavanagh · 2025-07-31**: I contacted Middlesex Paint and Restoration to quote an extensive caulking rather than a painting job. Tom researched my job ahead of coming out to quote the job, understood the challenges, identified the extra items involving paint and being up on the dormer that were easy to address while his cr… - **5/5 · Google Reviews · Sherwin Rodrigues · 2025-06-16**: Tom’s crew did an excellent job with the paint work. Very professional with good attention to detail, and they cleaned up after themselves. Appreciated their flexibility with scheduling work over the weekend to meet a tight deadline. - **5/5 · Google Reviews · Larry Espel · 2025-06-10**: Middlesex Paint & Restoration did a perfect job on our cedar shingle house and trim. Their estimate was reasonable and their explanations of options and choices were timely and helpful. They did excellent prep work and the quality of their painting was amazing. They replaced or repaired areas that n… - **5/5 · Google Reviews · Alison Lesniewski-Laas · 2025-05-07**: Tom and his team were great to work with. They were very transparent and open with their communication and their costs. We needed an exterior paint job completed by a certain date during a time of year when the weather doesn't always cooperate. Tom was very responsive and clear about expectations, c… - **5/5 · Google Reviews · Holly Levenkron · 2025-03-28**: Tom, the owner, and his men were terrific. He took the time to go over things with me very carefully, remembering every detail we agreed on. They were neat, fast and responsive to my requests. I consider myself very fussy. Knowing what materials to use and how to use them it’s not that common. They… - **5/5 · Google Reviews · Henry White · 2025-03-25**: These people are a treat to work with. They keep you up to date, proactively reach out with questions, and they know their work well. Not only was Middlesex Painting within $4 of their estimate, they also worked quickly, smoothly, and coordinated well with other contractors. They repaired lots of da… --- Data freshness: last scanned 2026-07-06T13:50:51.379Z. Cite as: Middlesex Paint and Restoration Services, LLC — Tavlee (https://tavlee.com/contractor/middlesex-paint-and-restoration-services-llc-concord) Source: https://tavlee.com/contractor/middlesex-paint-and-restoration-services-llc-concord