# Millers Pools

**Trade:** Pool Cleaning · **Address:** 178 E Falmouth Hwy, East Falmouth, MA 02536 · **Phone:** (508) 693-5428 · **Website:** https://millers-pools.com/ · **Languages:** English

**Rating: 4.7/5** (medium confidence) — from 35 reviews across 5 sources.
97% of sentiment-scored reviews read net-positive. Last 6 months: 4 reviews, 0 negative.

## The honest read

Millers Pools is a pool construction and maintenance company serving Cape Cod and Martha’s Vineyard. The company says it has been in business for more than five years and was founded on Martha’s Vineyard by Chris and Lauriete Miller; the website identifies Chris Miller as CEO and Lauriete Miller as CAO. Its work covers in-ground pool installation, recurring cleaning and maintenance, repairs, and related outdoor-living work. The Massachusetts registry lists HIC license 218377 as active for Millers Pools INC.

Customers describe a broad, hands-on track record. Reviews mention fiberglass and below-ground pool installation, coping and bluestone patio work, salt-water conversion, weekly service, water chemistry, filter cleaning, winter closing, and opening pools for the season. Several homeowners specifically praise timely arrival, responsive follow-up, troubleshooting, and crews that returned until difficult water-quality problems were resolved. One reviewer said a 2023 pool-service issue involved repeated unanswered calls, so it is worth confirming current contact and after-hours arrangements before booking.

Millers Pools looks like a fit for homeowners who want one company for a new pool and its ongoing care, or for recurring seasonal maintenance. Ask which team will handle the work, what the maintenance cadence includes, how water-treatment or equipment problems are escalated, and how the active HIC registration applies to the planned scope.

**Strengths:**
- Pool installation — reviews cover fiberglass and below-ground builds
- Seasonal maintenance — weekly service, openings, closings, and cleaning
- Water treatment — reviewers cite chemistry, filters, and salt conversion
- Responsive crews — customers praise timely arrivals and follow-up

**Concerns:**
- Phone responsiveness — one 2023 review reported unanswered calls
- Scope and scheduling — confirm current service cadence and escalation contacts

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- The Massachusetts registry lists HIC license 218377 as active for Millers Pools INC. _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 218377 registry-verified active — registry holder of record: Millers Pools INC”
- The company website reports more than five years in business and identifies Chris and Lauriete Miller as founders and company leaders. _(confidence: high)_
  - [Official Website](https://millers-pools.com) — “Company history (self-reported): Millers Pools was born on Martha's Vineyard after founders Chris and Lauriete Miller expanded their constru…”
  - [Official Website](https://millers-pools.com) — “Ownership (self-reported): Founded and run by Chris Miller (CEO) and Lauriete Miller (CAO).”
  - [Official Website](https://millers-pools.com) — “Self-reported 5 years in business”
- The company designs and builds in-ground pools and provides repair and maintenance services. _(confidence: high)_
  - [Official Website](https://millers-pools.com) — “Millers Pools designs, builds, repairs, and maintains in-ground pools and related outdoor living spaces across Cape Cod and Martha's Vineyar…”
- Customers repeatedly describe careful, professional pool service, including cleaning, water chemistry, filter work, and seasonal opening and closing. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaVWNXOXpZa2xDUm10TlZsQk9ZVEJhV1hONmNsRRAB!2m1!1s0x0:0x65e869eff3813d98!3m1!1s2@1:CAIQACodChtycF9oOlZUcW9zYklCRmtNVlBOYTBaWXN6clE%7C%7C?hl=en) — “5★ Nathielle e Beatriz
Hi, I would like to take a moment to compliment the girls who take care of my pool. They are always very professional…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GM1VrbGZPVWhyVUV4elNVWTNiVWx2TjBSMk0wRRAB!2m1!1s0x0:0x65e869eff3813d98!3m1!1s2@1:CAIQACodChtycF9oOmF3UklfOUhrUExzSUY3bUlvN0R2M0E%7C%7C?hl=en) — “5★ Millers pool cleaning company did a great job maintaining my pool water quality throughout the summer. David and the rest of the cleaners…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYdjlISV9BRRAB!2m1!1s0x0:0x65e869eff3813d98!3m1!1s2@1:CIHM0ogKEICAgIDXv9HI_AE%7C%7C?hl=en) — “5★ Erik and his partner were awesome.  They worked so hard to get my pol right and came back many times to clean out the filter and add chem…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNlNDVYVHJ3RRAB!2m1!1s0x0:0x65e869eff3813d98!3m1!1s2@1:CIHM0ogKEICAgICe45XTrwE%7C%7C?hl=en) — “5★ Installed a below ground pool with Coping and Blue Stone Patio. Job well done from start to finish. Pool Maintenance top notch.”
- Reviews document fiberglass and below-ground pool installations, coping and bluestone patio work, and salt-water conversion. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psQlNtVjRSRnB3VDFKU1RtNXJRaTFXV2toT1kzYxAB!2m1!1s0x0:0x65e869eff3813d98!3m1!1s2@1:CAIQACodChtycF9oOjlBSmV4RFpwT1JSTm5rQi1WWkhOY3c%7C%7C?hl=en) — “5★ I like to take Miller  for the beautiful work. They did in my house installing my fiberglass pool. They come out really nice and I really…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GVldVaFllVlJYVjJGaVkwZGtRa3RaWkZaamRXYxAB!2m1!1s0x0:0x65e869eff3813d98!3m1!1s2@1:CAIQACodChtycF9oOmFVWUhYeVRXV2FiY0dkQktZZFZjdWc%7C%7C?hl=en) — “5★ As the General Manager of a hotel with a pool, Miller Pool has made life so much easier, and they have transformed our guest experience b…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNlNDVYVHJ3RRAB!2m1!1s0x0:0x65e869eff3813d98!3m1!1s2@1:CIHM0ogKEICAgICe45XTrwE%7C%7C?hl=en) — “5★ Installed a below ground pool with Coping and Blue Stone Patio. Job well done from start to finish. Pool Maintenance top notch.”
- Reviewers commonly praise timely arrival, responsiveness, and follow-up on service and installation work. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxTmF6TjNRMVF6ZHkwMVFYaGZWbEV0U1ZGQk4yYxAB!2m1!1s0x0:0x65e869eff3813d98!3m1!1s2@1:CAIQACodChtycF9oOk1NazN3Q1Qzdy01QXhfVlEtSVFBN2c%7C%7C?hl=en) — “5★ Have worked for years on our family pool. Always show up when needed. Timely, Efficient, Reasonable (for the island) and helpful. Highly …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VPWGl4b19Ta0xtS2x3RRAB!2m1!1s0x0:0x65e869eff3813d98!3m1!1s2@1:CIHM0ogKEOXixo_SkLmKlwE%7C%7C?hl=en) — “5★ We have been thrilled with our experience with Miller pools. They are conscientious, timely, and do a great job. They respond quickly to …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VQWDR2T3VLemJlU0l3EAE!2m1!1s0x0:0x65e869eff3813d98!3m1!1s2@1:CIHM0ogKEPX4vOuKzbeSIw%7C%7C?hl=en) — “5★ Millers Pools is very responsive and very accommodating to work with. They troubleshoot and problem solve well too. I strongly recommend …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VNcUFfcGo5NTVYWm5BRRAB!2m1!1s0x0:0x65e869eff3813d98!3m1!1s2@1:CIHM0ogKEMqA_pj955XZnAE%7C%7C?hl=en) — “5★ The Miller team did a really wonderful pool install for us. The end product was awesome and they have done a great job maintaining it eve…”
- One 2023 reviewer reported making repeated calls without a response and said voicemail was full. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChRDSUhNMG9nS0VJQ0FnSUQ1cWJWRhAB!2m1!1s0x0:0x65e869eff3813d98!3m1!1s2@1:CIHM0ogKEICAgID5qbVF%7C%7C?hl=en) — “1★ I’m told they’re closed and that is the reason no one answers the phone and voice mail is full.  I’ve made 5 of 6 calls. Non responsive”
- The packet includes a Google headline of 4.9 stars from 42 ratings and 35 written reviews, including one one-star complaint. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Millers%20Pools&query_place_id=ChIJb0pw3lkp5YkRmD2B8-9p6GU) — “Google: 4.9★ from 42 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChRDSUhNMG9nS0VJQ0FnSUQ1cWJWRhAB!2m1!1s0x0:0x65e869eff3813d98!3m1!1s2@1:CIHM0ogKEICAgID5qbVF%7C%7C?hl=en) — “1★ I’m told they’re closed and that is the reason no one answers the phone and voice mail is full.  I’ve made 5 of 6 calls. Non responsive”
- Specializes in Pool Cleaning _(confidence: high)_
  - [Official Website](https://millers-pools.com) — “Millers Pools designs, builds, repairs, and maintains in-ground pools and related outdoor living spaces across Cape Cod and Martha's Vineyar…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GM1VrbGZPVWhyVUV4elNVWTNiVWx2TjBSMk0wRRAB!2m1!1s0x0:0x65e869eff3813d98!3m1!1s2@1:CAIQACodChtycF9oOmF3UklfOUhrUExzSUY3bUlvN0R2M0E%7C%7C?hl=en) — “5★ Millers pool cleaning company did a great job maintaining my pool water quality throughout the summer. David and the rest of the cleaners…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYdjlISV9BRRAB!2m1!1s0x0:0x65e869eff3813d98!3m1!1s2@1:CIHM0ogKEICAgIDXv9HI_AE%7C%7C?hl=en) — “5★ Erik and his partner were awesome.  They worked so hard to get my pol right and came back many times to clean out the filter and add chem…”
- Also offers Landscaping _(confidence: medium)_
  - [Official Website](https://millers-pools.com) — “Millers Pools designs, builds, repairs, and maintains in-ground pools and related outdoor living spaces across Cape Cod and Martha's Vineyar…”

## License

Status: **active** (#218377, hic) — verified against the official MA state registry on 2026-08-24, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Millers%20Pools&query_place_id=ChIJNTgLeugp5YkRJbYf2zaWe2k): 5.0★ from 6 ratings
- [Google](https://www.google.com/maps/search/?api=1&query=Millers%20Pools&query_place_id=ChIJNTgLeugp5YkRJbYf2zaWe2k): 4.9★ from 42 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Millers%20Pools&query_place_id=ChIJNTgLeugp5YkRJbYf2zaWe2k): Listed on this source
- [Official Website](https://millers-pools.com): 5 yrs in business · Self-reported profile and service details
- [Local Chambers of Commerce](https://www.capecodchamber.org/listing/millers-pools-%26-spa/19990/): Listed on this source
- [Exa](https://www.millers-pools.com/post/insights-home-pools-marthas-vineyard-cape-cod): 0 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · Mika Araújo · 2026-06-22**: Nathielle e Beatriz
Hi, I would like to take a moment to compliment the girls who take care of my pool. They are always very professional, kind, and do an amazing job. They are careful, dedicated, and always leave everything looking perfect. I truly appreciate their hard work and the care they put i…
- **5/5 · Google Reviews · Anthony Marchigiano · 2026-05-22**: Miller pool company of Martha’s Vineyard staff is exceptional. I’ve been working with Issac for the last five years since the pool was open and he is the most attentive And polite employee. I would honestly have to give them five stars straight in every category. Thank you, Issac.
- **5/5 · Google Reviews · Jarrett Hurwitz · 2026-05-06**: Caique, Ricardo, Isaac, David, Raphael, Chris, Edno and team are always super helpful and accommodating. They are very responsive.
- **5/5 · Google Reviews · Tim Carroll · 2026-05-05**: Caique, Juciane and Junia a nice job opening my pool today for the season. Thank you so much.
- **5/5 · Google Reviews · Chet Baker · 2025-11-03**: Installing a pool is both expensive and time-consuming and it’s critical that you pick the right company for the job.I researched the best in the business and found Miller’s Pools. We have been exceptionally happy with the install and service. The owner, Edno, is an outstanding individual, a highly …
- **5/5 · Google Reviews · Joshua Cotterill · 2025-11-02**: Good quality, David and crew got the job done in a timely manner.
- **5/5 · Google Reviews · Michael Rodgers · 2025-11-02**: Pool service from caique was excellent all summer!
- **5/5 · Google Reviews · Cassidy Look · 2025-11-01**: Have worked for years on our family pool. Always show up when needed. Timely, Efficient, Reasonable (for the island) and helpful. Highly recommend.
- **5/5 · Google Reviews · Emily Collins · 2025-11-01**: David serviced and closed our pool all summer and did an excellent job. Highly recommend
- **5/5 · Google Reviews · Jonas Herbsman · 2025-10-31**: We have used Miller’s Pools for several years. They built our pool and have regularly serviced the pool. Caique always does a fantastic job every week, all summer long.

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Data freshness: last scanned 2026-08-24T08:44:31.522Z.
Cite as: Millers Pools — Tavlee (https://tavlee.com/contractor/millers-pools-east-falmouth)
Source: https://tavlee.com/contractor/millers-pools-east-falmouth