# Modern Energy

**Trade:** HVAC / Heating & Cooling · **Address:** 24 Rockdale St, Worcester, MA 01606 · **Phone:** (508) 449-0449 · **Website:** https://www.modernenergynow.com/ · **Languages:** English, Spanish

**Rating: 4.4/5** (medium confidence) — from 182 reviews across 8 sources.
99% of sentiment-scored reviews read net-positive. Last 6 months: 16 reviews, 0 negative.

## The honest read

Modern Energy is a Worcester-based, locally owned energy-efficiency contractor focused on heat pumps, air conditioning, insulation, weatherization, and solar. Its public reviews are deep and current: 182 reviews from 2021–2026, including 16 in the last six months, with recent homeowners repeatedly describing careful installations, clean work areas, clear explanations, rebate help, and responsive crews. The company’s own site says it serves Worcester and Middlesex Counties and surrounding central Massachusetts and Greater Boston communities. A 2025 two-star review described a serious communication and rebate-follow-up dispute on a large rental-house project; the company should be asked to explain service-work boundaries, project timelines, rebate handling, and warranty terms before signing. For homeowners seeking a heat-pump or insulation project with Mass Save paperwork support, the review history points to a capable local option, but written scope and follow-up responsibilities should be confirmed.

**Strengths:**
- Installation quality — recent homeowners cite tidy, careful, professional work
- Rebate guidance — reviewers credit Mass Save paperwork assistance
- Clear communication — customers describe thorough explanations and updates
- Clean work areas — multiple reviews mention daily cleanup and respect for homes

**Concerns:**
- Project follow-up — one 2025 review described prolonged communication and rebate issues
- Scheduling expectations — one review advised planning ahead for installation timing
- Service boundaries — confirm whether existing systems are supported before booking

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- The weighted review record is strongly positive overall, with recent reviews emphasizing professional installation, communication, cleanliness, and rebate assistance. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GQ1NYRjVjbEo1V1ZrNWRVMUJNVmx6ZGxBNFNrRRAB!2m1!1s0x0:0xde4f6a03bb98693e!3m1!1s2@1:CAIQACodChtycF9oOnFCSXF5clJ5WVk5dU1BMVlzdlA4SkE%7C%7C?hl=en) — “5★ Jay, Tim and Jose  were wonderful! I had insulation/weatherization work done. They Showed up on time each day. Very clean, respectful, ef…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psd1NYWnlXVTV2WmpKeVRqTTJiR2huVVRSMmVtYxAB!2m1!1s0x0:0xde4f6a03bb98693e!3m1!1s2@1:CAIQACodChtycF9oOjlwSXZyWU5vZjJyTjM2bGhnUTR2emc%7C%7C?hl=en) — “5★ I really can't say enough in respect to the mini-split installation at my residence I experienced with Modern Energy.  From the initial c…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0M1JWODFkV1pCZDB0WlRraDFaRGQ0VTJoRWEzYxAB!2m1!1s0x0:0xde4f6a03bb98693e!3m1!1s2@1:CAIQACodChtycF9oOkt3RV81dWZBd0tZTkh1ZDd4U2hEa3c%7C%7C?hl=en) — “5★ Second time choosing Modern Energy for my cooling and heating needs. These guys are undisputed when it comes to installing and servicing …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2prd2NHRjBVRXhUZUVoa1RreGtZakpyTnpRdFFVRRAB!2m1!1s0x0:0xde4f6a03bb98693e!3m1!1s2@1:CAIQACodChtycF9oOjkwcGF0UExTeEhkTkxkYjJrNzQtQUE%7C%7C?hl=en) — “5★ We scheduled an attic insulation inspection after noticing certain rooms felt warmer than others during the afternoon. The insulation com…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paNmRUbHRUR3RJTjB4SGIxWXlTR04xVFZCWFkwRRAB!2m1!1s0x0:0xde4f6a03bb98693e!3m1!1s2@1:CAIQACodChtycF9oOjZ6dTltTGtIN0xHb1YySGN1TVBXY0E%7C%7C?hl=en) — “5★ We used Modern Energy for a heat pump. From the first call with Lori, to the sales talk with Brian to the crew ( Tim, Grim, Jimmy, JV, Ti…”
- The company is headquartered at 24 Rockdale St in Worcester and describes itself as locally owned with in-house crews. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/insulation-contractors/modern-energy-llc-0261-329895) — “Listed certification: Mass Save Heat Pump Leader”
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/insulation-contractors/modern-energy-llc-0261-329895) — “Services offered (Better Business Bureau): Air Sealing, Battery Backup, Blown In Cellulose Insulation, Fiberglass Insulation, Heat Pumps, HV…”
- Modern Energy offers heat pumps, HVAC and air conditioning, insulation and weatherization, solar installation, and battery backup services. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/insulation-contractors/modern-energy-llc-0261-329895) — “Services offered (Better Business Bureau): Air Sealing, Battery Backup, Blown In Cellulose Insulation, Fiberglass Insulation, Heat Pumps, HV…”
- Recent homeowners repeatedly describe careful, tidy, professional installations and clear explanations of equipment operation. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GQ1NYRjVjbEo1V1ZrNWRVMUJNVmx6ZGxBNFNrRRAB!2m1!1s0x0:0xde4f6a03bb98693e!3m1!1s2@1:CAIQACodChtycF9oOnFCSXF5clJ5WVk5dU1BMVlzdlA4SkE%7C%7C?hl=en) — “5★ Jay, Tim and Jose  were wonderful! I had insulation/weatherization work done. They Showed up on time each day. Very clean, respectful, ef…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psd1NYWnlXVTV2WmpKeVRqTTJiR2huVVRSMmVtYxAB!2m1!1s0x0:0xde4f6a03bb98693e!3m1!1s2@1:CAIQACodChtycF9oOjlwSXZyWU5vZjJyTjM2bGhnUTR2emc%7C%7C?hl=en) — “5★ I really can't say enough in respect to the mini-split installation at my residence I experienced with Modern Energy.  From the initial c…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT213NWFHRkJXV1EwWjNweE9FRjRhMU5SYTA5RFkwRRAB!2m1!1s0x0:0xde4f6a03bb98693e!3m1!1s2@1:CAIQACodChtycF9oOmw5aGFBWWQ0Z3pxOEF4a1NRa09DY0E%7C%7C?hl=en) — “5★ We had a heat pump with mini splits installed by Modern Energy. They were wonderful to work with. Very organized, efficient, and professi…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxcmJWUmxPVTlHYkRZNVVHaFJPVE00YzJjek4zYxAB!2m1!1s0x0:0xde4f6a03bb98693e!3m1!1s2@1:CAIQACodChtycF9oOk1rbVRlOU9GbDY5UGhROTM4c2czN3c%7C%7C?hl=en) — “5★ We had a great experience with Will from Modern Energy. He was incredibly helpful in getting all of our heaters back up and running in ou…”
- Multiple reviews credit staff with helping navigate Mass Save rebates and heat-loan paperwork. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psd1NYWnlXVTV2WmpKeVRqTTJiR2huVVRSMmVtYxAB!2m1!1s0x0:0xde4f6a03bb98693e!3m1!1s2@1:CAIQACodChtycF9oOjlwSXZyWU5vZjJyTjM2bGhnUTR2emc%7C%7C?hl=en) — “5★ I really can't say enough in respect to the mini-split installation at my residence I experienced with Modern Energy.  From the initial c…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25walgxTjNkVzlhZFZFeFkwd3RZa1pUVUZFemRVRRAB!2m1!1s0x0:0xde4f6a03bb98693e!3m1!1s2@1:CAIQACodChtycF9oOnpjX1N3dW9adVExY0wtYkZTUFEzdUE%7C%7C?hl=en) — “5★ Had mini splits installed by Modern Energy for my whole home. From the beginning, they were great to work with! Dan did a great job calcu…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tjd1ptSndiMmh5VDFsWVEwNVVPSE5RVDA1NFNuYxAB!2m1!1s0x0:0xde4f6a03bb98693e!3m1!1s2@1:CAIQACodChtycF9oOkcwZmJwb2hyT1lYQ05UOHNQT054Snc%7C%7C?hl=en) — “5★ I used Modern Energy to take advantage of the current incentives to install a heat pump system in my home. They were extremely easy to wo…”
- A September 2025 two-star review described prolonged communication and rebate-follow-up problems on a large rental-house project. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twNFNUVlNOVk5xVFdsV01qRlVURkUzY1VsZk1FRRAB!2m1!1s0x0:0xde4f6a03bb98693e!3m1!1s2@1:CAIQACodChtycF9oOkp4STVSNVNqTWlWMjFUTFE3cUlfMEE%7C%7C?hl=en) — “2★ Horrible company.  Complete lack of communication from the moment I signed up to now 1 1/2 year later. System was $38,000 in an upscale r…”
- BBB lists an A+ grade and accreditation, while other directories publish strong customer ratings. _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/insulation-contractors/modern-energy-llc-0261-329895) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/insulation-contractors/modern-energy-llc-0261-329895) — “Better Business Bureau: accredited / certified / member”
  - [Thumbtack](https://www.thumbtack.com/ma/worcester/furnace-installation/modern-energy/service/506368347056562191) — “Thumbtack: 5.0★ from 45 ratings”
  - [Angi](https://www.angi.com/companylist/us/ma/worcester/modern-energy-reviews-10923213.htm) — “Angi: 4.6★ from 10 ratings”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ModernEnergy.95073125.html) — “HomeAdvisor: 4.9★ from 4 ratings”
- A home-improvement-contractor license number 188905 is listed by BBB and BuildZoom, but this enrichment did not independently verify it against the state registry. _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/insulation-contractors/modern-energy-llc-0261-329895) — “Licence listed on Better Business Bureau: 188905”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/insulation-contractors/modern-energy-llc-0261-329895) — “Services offered (Better Business Bureau): Air Sealing, Battery Backup, Blown In Cellulose Insulation, Fiberglass Insulation, Heat Pumps, HV…”
- Specializes in Insulation & Weatherization _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/insulation-contractors/modern-energy-llc-0261-329895) — “Services offered (Better Business Bureau): Air Sealing, Battery Backup, Blown In Cellulose Insulation, Fiberglass Insulation, Heat Pumps, HV…”
- Also offers Solar Installation _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/insulation-contractors/modern-energy-llc-0261-329895) — “Services offered (Better Business Bureau): Air Sealing, Battery Backup, Blown In Cellulose Insulation, Fiberglass Insulation, Heat Pumps, HV…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Modern%20Energy&query_place_id=ChIJmaZKyf3x44kRPmmYuwNqT94): 4.9★ from 198 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Modern%20Energy&query_place_id=ChIJmaZKyf3x44kRPmmYuwNqT94): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/insulation-contractors/modern-energy-llc-0261-329895): Listed on this source
- [Official Website](https://www.modernenergynow.com): Self-reported profile and service details
- [Thumbtack](https://www.thumbtack.com/ma/worcester/furnace-installation/modern-energy/service/506368347056562191): 5.0★ from 45 ratings
- [Angi](https://www.angi.com/companylist/us/ma/worcester/modern-energy-reviews-10923213.htm): 4.6★ from 10 ratings
- [HomeAdvisor](https://www.homeadvisor.com/rated.ModernEnergy.95073125.html): 4.9★ from 4 ratings
- [BuildZoom](https://www.buildzoom.com/contractor/modern-energy-llc): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Nicole Robitaille · 2026-08-13**: Jay, Tim and Jose  were wonderful! I had insulation/weatherization work done. They Showed up on time each day. Very clean, respectful, efficient, thorough team. Jay came to me with any concerns he had about the project and talked them out with me-they didn’t make any decisions for me, they helped me…
- **5/5 · Google Reviews · Nelson Medeiros · 2026-07-13**: I really can't say enough in respect to the mini-split installation at my residence I experienced with Modern Energy.  From the initial consult and walk-through of my home, to the various HPump design solutions presented, and finally the care and attention to details throughout the system installati…
- **5/5 · Google Reviews · Lorena Ogando · 2026-07-13**: I had an excellent experience with Modern Energy from beginning to end. I want to sincerely thank the entire installation team for their professionalism, hard work, and attention to detail. They were efficient, courteous, and made the entire installation process smooth and stress-free.

A special th…
- **5/5 · Google Reviews · Shaiprice Vazquez · 2026-07-01**: Cesar was incredibly helpful throughout the entire process of getting my heat pumps installed. He took the time to explain everything clearly, answered all of my questions, and made the experience smooth and stress-free. His professionalism, knowledge, and willingness to help made a big difference. …
- **5/5 · Google Reviews · Rudyver Vazquez · 2026-07-01**: Cesar was great to work with throughout the heat pump installation process for my relative's home. He was very responsive, informative, and kept us updated every step of the way, which made the entire experience feel smooth and trustworthy. His communication gave us confidence in the process from st…
- **5/5 · Google Reviews · Jonathan Guerrero · 2026-06-24**: Second time choosing Modern Energy for my cooling and heating needs. These guys are undisputed when it comes to installing and servicing mini splits. I couldn’t be happier with the results.

Dan, Brandon D, and Nick are incredible professionals. I couldn’t have asked for a better team. Efficient, qu…
- **5/5 · Google Reviews · Jesse Leidel · 2026-05-12**: We recently worked with Cesar from Modern Energy while evaluating a whole-home ductless mini split installation for our older Victorian home in Worcester, and I honestly can’t say enough good things about the experience.

I tend to research things very thoroughly and had a LOT of questions about sys…
- **5/5 · Google Reviews · Dona Dillman · 2026-05-12**: We scheduled an attic insulation inspection after noticing certain rooms felt warmer than others during the afternoon. The insulation company evaluated the attic carefully and identified several areas where insulation had settled unevenly over time. The inspection took a few hours and included clear…
- **5/5 · Google Reviews · Robert Jordan · 2026-05-10**: Had mini splits installed by Modern Energy for my whole home. From the beginning, they were great to work with! Dan did a great job calculating the proper system for my home and was awesome to work with throughout the process. He kept me updated throughout from start to finish, walked me through get…
- **5/5 · Google Reviews · Kathleen Carvalho · 2026-05-09**: We had a great experience with this company from start to finish for our mini split installation. Dan was our main point of contact after we met him at a home show, and he was excellent throughout the entire process. He was very communicative, responsive, and took the time to answer all of our quest…

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Data freshness: last scanned 2026-08-24T14:49:53.809Z.
Cite as: Modern Energy — Tavlee (https://tavlee.com/contractor/modern-energy-worcester)
Source: https://tavlee.com/contractor/modern-energy-worcester