# Monroe Comfort Air Inc.

**Trade:** HVAC / Heating & Cooling · **Address:** 190 S Quinsigamond Ave, Shrewsbury, MA 01545 · **Phone:** (508) 616-5556 · **Website:** https://monroecomfortair.com/ · **Languages:** English

**Rating: 3.7/5** (medium confidence) — from 10 reviews across 3 sources.
100% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Monroe Comfort Air Inc. is listed in Shrewsbury and works on residential heating and cooling systems. Angi says the company has been in business since 1968, serves central and eastern Massachusetts, and offers free estimates on installations; these are the company’s own claims. The profile names water-heater installation, gas piping, furnace installation and repair, boiler or radiator work, and air-conditioning installation and repair.

People reviewing the company describe furnace, combi-unit and air-conditioning work. In reviews from 2021 through 2024, homeowners mention quick callbacks, prompt or same-day availability, clear explanations, clean work areas, reasonable pricing, and help understanding installed equipment. One 2022 account describes air-conditioning repair during a heat wave; another says a new furnace was installed between Friday and Monday. The written review history is dated, with the newest quoted review from July 2024, and platform headlines differ: Google shows 4.1 from 18 ratings while Angi shows 4.9 from 113.

Before booking, ask how the $95 diagnostic charge applies and what an installation estimate includes. Confirm equipment and scope for furnace, boiler, combi-unit, water-heater, or air-conditioning work, along with timing and maintenance guidance. Monroe Comfort Air looks suited to homeowners seeking HVAC repair or replacement and gas-heating work in central Massachusetts, with the exact job, price, and schedule worth confirming directly.

**Strengths:**
- Prompt response — reviews describe quick callbacks and same-day service
- Clear explanations — homeowners cite understandable repair and installation guidance
- Clean installations — reviewers mention cleanup after completed work

**Concerns:**
- Rating variance — Google and Angi publish different aggregate ratings
- Diagnostic charge — Angi lists a $95 fee before the job

**Where sources disagree:**
- Google lists 4.1 from 18 ratings while Angi lists 4.9 from 113 ratings; these are different platform aggregates, not combined.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Angi lists the business in Shrewsbury, says it has operated since 1968, and says it serves central and eastern Massachusetts. _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/shrewsbury/monroe-comfort-air-reviews-1.htm) — “Angi identifies Monroe Comfort Air in Shrewsbury with a 4.9/5 rating from 113 reviews, HVAC and gas-heating services, free estimates on inst…”
- The profile lists water-heater installation, gas piping, furnace work, boiler/radiator work, and air-conditioning installation and repair. _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/shrewsbury/monroe-comfort-air-reviews-1.htm) — “Services offered (Angi): Water Heater Installation and Replacement, Gas Piping, Gas Furnace / Forced Air Heating System Repair Service, Gas …”
- Platform ratings differ: Google shows 4.1 from 18 ratings while Angi shows 4.9 from 113. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Monroe%20Comfort%20Air%20Inc.&query_place_id=ChIJjRjjGVgI5IkRa-56MTjouBQ) — “Google: 4.1★ from 18 ratings”
  - [Angi](https://www.angi.com/companylist/us/ma/shrewsbury/monroe-comfort-air-reviews-1.htm) — “Angi: 4.9★ from 113 ratings”
- Reviews describe prompt callbacks, clear explanations, clean work, and reasonable pricing across HVAC repairs and installations. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNyXzg3MGFBEAE!2m1!1s0x0:0x14b8e838317aee6b!3m1!1s2@1:CIHM0ogKEICAgICr_870aA%7C%7C?hl=en) — “5★ Strongly recommend Charlie!  As a result of my neighbors recommendation, I called Charlie, owner of Monroe Comfort Air, and left a VM exp…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNCM0tmdEVnEAE!2m1!1s0x0:0x14b8e838317aee6b!3m1!1s2@1:CIHM0ogKEICAgICB3KftEg%7C%7C?hl=en) — “5★ I called Friday by Monday my brand new furnace was installed by them. It was in the cold winter and I was so glad they were so fast with …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNldmVPVE1nEAE!2m1!1s0x0:0x14b8e838317aee6b!3m1!1s2@1:CIHM0ogKEICAgICeveOTMg%7C%7C?hl=en) — “5★ Charlie Atchue from Comfort Air is professional, responsive, punctual, quick and reasonably priced.  He has attention to detail and clean…”
  - [Angi](https://www.angi.com/companylist/us/ma/shrewsbury/monroe-comfort-air-reviews-1.htm) — “5★ Excellent service! Showed up when he said he would. Very clean, friendly, and knowledgeable. I would highly recommend to anyone! Very con…”
  - [Angi](https://www.angi.com/companylist/us/ma/shrewsbury/monroe-comfort-air-reviews-1.htm) — “5★ Charlie responded quick, answered all my questions, gave reasonable rates for install and got the work done professionally the same day. …”
  - [Angi](https://www.angi.com/companylist/us/ma/shrewsbury/monroe-comfort-air-reviews-1.htm) — “5★ Charlie (owner) called us within an hour of seeking recommendations for a/c repair. Our second floor central a/c suddenly stopped working…”
  - [Angi](https://www.angi.com/companylist/us/ma/shrewsbury/monroe-comfort-air-reviews-1.htm) — “5★ Charlie was available the same day and came right over. He clearly explained what he would do. Charlie did an outstanding job with the in…”
  - [Angi](https://www.angi.com/companylist/us/ma/shrewsbury/monroe-comfort-air-reviews-1.htm) — “5★ absolutely very good customer service, family oriented instead of just repair something. Also teach me how to maintain the system routine…”
  - [Angi](https://www.angi.com/companylist/us/ma/shrewsbury/monroe-comfort-air-reviews-1.htm) — “5★ Charlie responded quickly to my request for a quote to replace my furnace and AC equipment. His pricing was competitive with others but I…”
- The quoted written review history is dated, with the newest quoted review from July 2024. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNyXzg3MGFBEAE!2m1!1s0x0:0x14b8e838317aee6b!3m1!1s2@1:CIHM0ogKEICAgICr_870aA%7C%7C?hl=en) — “5★ Strongly recommend Charlie!  As a result of my neighbors recommendation, I called Charlie, owner of Monroe Comfort Air, and left a VM exp…”
  - [Angi](https://www.angi.com/companylist/us/ma/shrewsbury/monroe-comfort-air-reviews-1.htm) — “5★ Excellent service! Showed up when he said he would. Very clean, friendly, and knowledgeable. I would highly recommend to anyone! Very con…”
- Angi lists a $95 diagnostic charge and free estimates on installations. _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/shrewsbury/monroe-comfort-air-reviews-1.htm) — “Angi identifies Monroe Comfort Air in Shrewsbury with a 4.9/5 rating from 113 reviews, HVAC and gas-heating services, free estimates on inst…”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/shrewsbury/monroe-comfort-air-reviews-1.htm) — “5★ Charlie responded quick, answered all my questions, gave reasonable rates for install and got the work done professionally the same day. …”
  - [Angi](https://www.angi.com/companylist/us/ma/shrewsbury/monroe-comfort-air-reviews-1.htm) — “Services offered (Angi): Water Heater Installation and Replacement, Gas Piping, Gas Furnace / Forced Air Heating System Repair Service, Gas …”
  - [Angi](https://www.angi.com/companylist/us/ma/shrewsbury/monroe-comfort-air-reviews-1.htm) — “Angi identifies Monroe Comfort Air in Shrewsbury with a 4.9/5 rating from 113 reviews, HVAC and gas-heating services, free estimates on inst…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Monroe%20Comfort%20Air%20Inc.&query_place_id=ChIJjRjjGVgI5IkRa-56MTjouBQ): 4.1★ from 18 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Monroe%20Comfort%20Air%20Inc.&query_place_id=ChIJjRjjGVgI5IkRa-56MTjouBQ): Listed on this source
- [Angi](https://www.angi.com/companylist/us/ma/shrewsbury/monroe-comfort-air-reviews-1.htm): 4.9★ from 113 ratings

## Recent reviews

- **5/5 · Google Reviews · Peter Thomas · 2024-07-12**: Strongly recommend Charlie!  As a result of my neighbors recommendation, I called Charlie, owner of Monroe Comfort Air, and left a VM explaining one of my A/C units wasn't working.  Within an hour Charlie returned my call, ran through some diagnostic questions which resulted in determining the root …
- **5/5 · Angi · Karen K. · 2023-06-01**: Excellent service! Showed up when he said he would. Very clean, friendly, and knowledgeable. I would highly recommend to anyone! Very considerate!
- **5/5 · Google Reviews · Jean Romano · 2022-12-19**: I called Friday by Monday my brand new furnace was installed by them. It was in the cold winter and I was so glad they were so fast with wonderful service and reasonable price.
- **5/5 · Google Reviews · Bill Carroll · 2022-09-21**: Charlie Atchue from Comfort Air is professional, responsive, punctual, quick and reasonably priced.  He has attention to detail and cleans up post work performed.  He installed a new combi unit at my house a while back that works like a gem and he recently showed me how to self-maintain the unit on …
- **5/5 · Angi · Prakash D. · 2022-09-01**: Charlie responded quick, answered all my questions, gave reasonable rates for install and got the work done professionally the same day. Couldn’t ask for more. I am glad that I have found a good hvac company for all my heating and cooling system services
- **5/5 · Google Reviews · Sharon Brackett · 2022-07-07**: Monroe Comfort Air was recommended through Angi. Our second floor central a/c went down in mid-day summer heat. Within an hour of reaching out Charlie (owner) called us-he asked some questions, gave a recommendation of things to check that might have shut the system down that we could possibly reset…
- **5/5 · Angi · Sharon B. · 2022-07-01**: Charlie (owner) called us within an hour of seeking recommendations for a/c repair. Our second floor central a/c suddenly stopped working with the heat of summer. He actually talked us through a few things to try to see if the problem could be solved without a service call. When it could not he was …
- **5/5 · Angi · Bruce D. · 2021-11-01**: Charlie was available the same day and came right over. He clearly explained what he would do. Charlie did an outstanding job with the installation. He kept me informed of his progress. His expertise showed in his work. When he finished each unit, he did an excellent job cleaning up. I highly recomm…
- **5/5 · Angi · Pang L. · 2021-08-01**: absolutely very good customer service, family oriented instead of just repair something. Also teach me how to maintain the system routinely. SO convenient since we are in the same town, I wound call him if I have AC problem again.
- **5/5 · Angi · Nai-Lin P. · 2021-06-01**: Charlie responded quickly to my request for a quote to replace my furnace and AC equipment. His pricing was competitive with others but I chose him because he seemed very customer oriented. Once I decided to hire him he came to my house and ordered all the equipment. It was delivered the next day an…

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Data freshness: last scanned 2026-08-24T14:42:29.116Z.
Cite as: Monroe Comfort Air Inc. — Tavlee (https://tavlee.com/contractor/monroe-comfort-air-inc-shrewsbury)
Source: https://tavlee.com/contractor/monroe-comfort-air-inc-shrewsbury