# Morrison Stephen A **Trade:** HVAC / Heating & Cooling · **Address:** 40 Industry Rd, Marstons Mills, MA 02648 · **Phone:** (508) 428-7111 · **Languages:** English **Rating: 2.7/5** (low confidence) — from 3 reviews across 2 sources. ## The honest read Stephen A. Morrison provides oil-fired boiler and heating service out of 40 Industry Rd, in the Marstons Mills village of Barnstable on Cape Cod. One longtime customer, writing in a 2019 review, described years of reliable service from “Steve” — calling him prompt, extremely knowledgeable, and willing to go beyond the job at hand. During one winter breakdown, the reviewer says he made the repair and then checked in on the boiler daily while they were away, to make sure it didn't fail again. A brief 2020 review calls the work simply “excellent.” That praise sits alongside a detailed 1★ account from a few months earlier in 2019. That reviewer describes the work as overpriced — charging more than double for parts — and says the repair itself was unreliable, urging other homeowners to look elsewhere. Google's own aggregate shows 4.3★ across 6 total ratings, but only these three reviews carry text — the other three are star-only. Given the specific pricing complaint on record, ask for a written estimate on parts and labor before any repair. **Strengths:** - Long-term customer loyalty — one reviewer describes years of prompt, knowledgeable boiler service - Above-and-beyond service — checked in daily during an out-of-town repair emergency **Concerns:** - Pricing complaint — a 2019 review alleged overcharging more than double for parts - Work reliability — the same 2019 reviewer called the work unreliable **Where sources disagree:** - Google's 4.3★ aggregate spans 6 ratings, but only 3 written reviews are retrievable, split between strong praise and a serious pricing complaint. ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - A long-time customer reports Steve serviced their oil-fired boiler for years, praising his promptness and knowledge, and recalls him checking in daily during a winter breakdown while they were away. _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=5743740741984258517&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I’m surprised to read that other negative review...Steve serviced my oil fired boiler for many years (until I switched to gas last year) …” - A 2019 one-star review alleges significant overcharging (more than double normal) for parts and describes the work as unreliable. _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=5743740741984258517&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ I give this guy 1 star only because zero stars is not an option. He really deserves no stars, and no thanks. The guy is terribly unfair, …” - Practices oil-fired boiler service and repair. _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=5743740741984258517&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I’m surprised to read that other negative review...Steve serviced my oil fired boiler for many years (until I switched to gas last year) …” - Google shows an aggregate 4.3★ rating from 6 total ratings, though only 3 include retrievable review text. _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Morrison%20Stephen%20A&query_place_id=ChIJR_ZHPYQy-4kR1Qnp78XdtU8) — “Google: 4.3★ from 6 ratings” - [Google Reviews](https://maps.google.com/?cid=5743740741984258517&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I’m surprised to read that other negative review...Steve serviced my oil fired boiler for many years (until I switched to gas last year) …” - [Google Reviews](https://maps.google.com/?cid=5743740741984258517&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ I give this guy 1 star only because zero stars is not an option. He really deserves no stars, and no thanks. The guy is terribly unfair, …” - [Google Reviews](https://maps.google.com/?cid=5743740741984258517&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Excellent at his job.” - The visible written record is mixed: one detailed, strongly positive long-term account, one brief positive, and one detailed negative account alleging overpricing and unreliable work. _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=5743740741984258517&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I’m surprised to read that other negative review...Steve serviced my oil fired boiler for many years (until I switched to gas last year) …” - [Google Reviews](https://maps.google.com/?cid=5743740741984258517&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ I give this guy 1 star only because zero stars is not an option. He really deserves no stars, and no thanks. The guy is terribly unfair, …” - [Google Reviews](https://maps.google.com/?cid=5743740741984258517&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Excellent at his job.” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Morrison%20Stephen%20A&query_place_id=ChIJR_ZHPYQy-4kR1Qnp78XdtU8) — “Google: 4.3★ from 6 ratings” - [Google Reviews](https://maps.google.com/?cid=5743740741984258517&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I’m surprised to read that other negative review...Steve serviced my oil fired boiler for many years (until I switched to gas last year) …” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Morrison%20Stephen%20A&query_place_id=ChIJR_ZHPYQy-4kR1Qnp78XdtU8): 4.3★ from 6 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Morrison%20Stephen%20A&query_place_id=ChIJR_ZHPYQy-4kR1Qnp78XdtU8): Listed on this source ## Recent reviews - **5/5 · Google Reviews · janelouisehurley Lopez · 2020-01-07**: Excellent at his job. - **5/5 · Google Reviews · Andrew Eldredge · 2019-11-21**: I’m surprised to read that other negative review...Steve serviced my oil fired boiler for many years (until I switched to gas last year) and was always prompt, extremely knowledgeable and took pride in doing a good job. He even went way above and beyond for me when my boiler stopped running in the w… - **1/5 · Google Reviews · Senor M · 2019-03-07**: I give this guy 1 star only because zero stars is not an option. He really deserves no stars, and no thanks. The guy is terribly unfair, moody, and overpriced. He overcharges (more than twice the amount) for parts and his work is pretty unreliable. Take my advice and GO ELSEWHERE!! --- Data freshness: last scanned 2026-08-25T00:51:54.675Z. Cite as: Morrison Stephen A — Tavlee (https://tavlee.com/contractor/morrison-stephen-a-marstons-mills) Source: https://tavlee.com/contractor/morrison-stephen-a-marstons-mills