# Mr. Rooter Plumbing of Southern Massachusetts

**Trade:** Plumbing · **Address:** 623 R, Wareham St, Middleborough, MA 02346, USA · **Phone:** (508) 419-0151 · **Website:** https://www.mrrooter.com/southern-mass/?cid=LSTL_MRR000199&utm_source=gmb&utm_campaign=local&utm_medium=organic · **Languages:** English

**Rating: 3.8/5** (medium confidence) — from 315 reviews across 5 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low.
90% of sentiment-scored reviews read net-positive. Last 6 months: 29 reviews, 1 negative.

## The honest read

Mr. Rooter Plumbing of Southern Massachusetts is a Middleborough-based plumbing company operating under the national Mr. Rooter franchise. It holds an A+ accredited rating with the Better Business Bureau, and its Google page shows a 4.7-star average across 679 ratings.

The written reviews describe a wide range of work: same-day water heater and well pump replacements, drain clearing, toilet and fixture installs, and larger jobs like burst-pipe repairs and full system replacements. In a February 2026 review, one customer described Josh and Jamil repairing a series of burst heating pipes throughout a house, updating costs and findings at every step. In a 2025 review, another described a CIPP drain liner installation paired with cast-iron pipe replacement, calling the whole process professionally managed from the initial estimate. Recent reviewers keep naming the same techs — Josh, Jamil, Dylan, Mike, Jeff — and describing fast turnaround, often same-day or the next morning, with a price quoted before work starts.

Pricing is the recurring complaint in the lower-starred reviews. A 2024 review described a $545 charge to clear a shower drain clog the reviewer said took ten minutes; a 2022 review described an $817 boiler-cleaning charge that a town plumbing inspector later rejected as inadequate; and a January 2026 review described a $200 advertised main-line price that the company didn't honor once the technician arrived. A 2025 review described feeling pressured into an unplanned water heater purchase during an emergency call, and a 2023 review described a company driver's unsafe maneuver on the highway. These sit alongside a much larger body of positive reviews, but the pattern is worth asking about directly.

For routine repairs and bigger jobs alike — water heaters, drain clogs, full pipe replacements — this is a high-volume shop with a broad service history; given the pricing complaints that surface periodically, it's worth getting the cost confirmed in writing before the technician starts.

**Strengths:**
- BBB A+ accredited — long-standing business accreditation
- Fast response — frequent same-day or next-morning service
- Handles bigger jobs — full pipe replacements and CIPP lining
- Named techs praised repeatedly — Josh, Jamil, Dylan, Mike

**Concerns:**
- Pricing complaints — several reviews call charges excessive
- Advertised price not honored — a 2026 review described a bait-and-switch quote
- Inspector rejected repair — a 2022 boiler cleaning called inadequate
- Reckless driving reported — a 2023 review described an unsafe maneuver

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Better Business Bureau accredited with an A+ grade _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/middleboro/profile/sewer-cleaning/mr-rooter-plumbing-of-southern-ma-0021-141377) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/middleboro/profile/sewer-cleaning/mr-rooter-plumbing-of-southern-ma-0021-141377) — “Better Business Bureau: accredited / certified / member”
- Google shows a 4.7-star rating from 679 ratings _(confidence: high)_
  - [Google](https://maps.google.com/?cid=3557102431980442114&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.7★ from 679 ratings”
- A 2024 review described a $545 charge for a ten-minute drain clog clear _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR6alp2T3NnRRAB!2m1!1s0x0:0x315d5dd0c7df5202!3m1!1s2@1:CIHM0ogKEICAgIDzjZvOsgE%7C%7C?hl=en) — “1★ Extremely expensive!  They removed a clump of hair from shower drain (10 min max) and it costs $545.00!   If you don’t mind the expense, …”
- A 2022 review described an $817 boiler cleaning a town inspector rejected as inadequate _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQtejZDYmFnEAE!2m1!1s0x0:0x315d5dd0c7df5202!3m1!1s2@1:CIHM0ogKEICAgID-z6Cbag%7C%7C?hl=en) — “1★ Will NOT use Mr. Rooter again!  They charged $817 to clean boiler shut down by fire dept due to carbon monoxide.  Town Plumbing inspector…”
- A January 2026 review described an advertised $200 main-line price not being honored _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xweFlWSlplV2xOWVRsbFdVNUhOMDgzWldabVptYxAB!2m1!1s0x0:0x315d5dd0c7df5202!3m1!1s2@1:CAIQACodChtycF9oOlpxYVJZeWlNYTllWU5HN083ZWZmZmc%7C%7C?hl=en) — “3★ The website advertised $200 for main line service, but this price was not honored. When I asked about it, I was first told that this was …”
- A 2025 review described feeling pressured into an unplanned water heater purchase during an emergency call _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aV1RVbHBSemhWUkZNNGNUUlBORUV6WTBkU2NIYxAB!2m1!1s0x0:0x315d5dd0c7df5202!3m1!1s2@1:CAIQACodChtycF9oOmZWTUlpRzhVRFM4cTRPNEEzY0dScHc%7C%7C?hl=en) — “1★ I was in an emergency situation and I feel like I was taken advantage of. I called to ask about a warranty on a water heater that just le…”
- A 2023 review described a company driver's unsafe highway maneuver _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwemZLY1NnEAE!2m1!1s0x0:0x315d5dd0c7df5202!3m1!1s2@1:CIHM0ogKEICAgIDpzfKcSg%7C%7C?hl=en) — “1★ Will never hire this company. Wreckless driver who almost swiped us off the road today when he cut us off between route 3 and 93 around 2…”
- Performed a CIPP drain liner installation with cast-iron pipe replacement _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxbGJUSk5OQzAyVVd4NGFYWnBkelJKTTJWWFMxRRAB!2m1!1s0x0:0x315d5dd0c7df5202!3m1!1s2@1:CAIQACodChtycF9oOi1lbTJNNC02UWx4aXZpdzRJM2VXS1E%7C%7C?hl=en) — “5★ Five stars for Mr. Rooter Plumbing of Southern Massachusetts! The entire, complex process was managed with the utmost professionalism. It…”
- Repaired a series of burst heating pipes throughout a house _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21jME5sbHBVblZwT0RCRVdGOXJTbWcxV2tObmNHYxAB!2m1!1s0x0:0x315d5dd0c7df5202!3m1!1s2@1:CAIQACodChtycF9oOmc0NllpUnVpODBEWF9rSmg1WkNncGc%7C%7C?hl=en) — “5★ Working with these guys was fantastic. Josh and Jamil repaired a series of burst heating pipes throughout this house, they kept me update…”
- Specializes in Plumbing _(confidence: high)_
  - [Google](https://maps.google.com/?cid=3557102431980442114&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.7★ from 679 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pjelgzbEVlVU5tYTNsRGFWbHJRVlY2YkhsSVRVRRAB!2m1!1s0x0:0x315d5dd0c7df5202!3m1!1s2@1:CAIQACodChtycF9oOjczX3lEeUNma3lDaVlrQVV6bHlITUE%7C%7C?hl=en) — “5★ Great job. Installed my water heater in Mansfield”
- Also offers HVAC / Heating & Cooling _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN6d05hYzNRRRAB!2m1!1s0x0:0x315d5dd0c7df5202!3m1!1s2@1:CIHM0ogKEICAgICzwNac3QE%7C%7C?hl=en) — “5★ The tech was very nice and professional.  He checked my furnace. Said seems to be working great and i thought it wasn't but he's the pro.…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21jME5sbHBVblZwT0RCRVdGOXJTbWcxV2tObmNHYxAB!2m1!1s0x0:0x315d5dd0c7df5202!3m1!1s2@1:CAIQACodChtycF9oOmc0NllpUnVpODBEWF9rSmg1WkNncGc%7C%7C?hl=en) — “5★ Working with these guys was fantastic. Josh and Jamil repaired a series of burst heating pipes throughout this house, they kept me update…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Mr.%20Rooter%20Plumbing%20of%20Southern%20Massachusetts&query_place_id=ChIJqQ_VdkaT5IkRAlLfx9BdXTE): 4.7★ from 695 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Mr.%20Rooter%20Plumbing%20of%20Southern%20Massachusetts&query_place_id=ChIJqQ_VdkaT5IkRAlLfx9BdXTE): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/middleboro/profile/sewer-cleaning/mr-rooter-plumbing-of-southern-ma-0021-141377): Listed on this source
- [Official Website](https://www.mrrooter.com): Self-reported profile and service details
- [Thumbtack](https://www.thumbtack.com/ma/middleboro/affordable-plumbing-services/mr-rooter-plumbing-southern-massachusetts/service/508257856235036678): Listed on this source
- [Exa](https://www.bestprosintown.com/ma/middleborough/mr-rooter-plumbing-of-southern-massachusetts-/): 7 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · Rick Haines · 2026-06-29**: Great job. Installed my water heater in Mansfield
- **5/5 · Google Reviews · Cara St.Hilaire · 2026-06-29**: We had an urgent situation where our water just stopped. Mr.Rooter came out early the next morning and figured out quickly what was going on. We were lucky that he happens to be a plumber that knows how to replace a well pump too. Within hours we had running water. He and his staff were friendly and…
- **5/5 · Google Reviews · C Klenowski · 2026-06-26**: Everything was handled professionaly and quickly.  Great job by the plumber and office crew.
- **5/5 · Google Reviews · David Schmidt · 2026-06-26**: Mr Rooter was super fast, super courteous and  the plumber I will use going forward. They fixed our kitchen sink and replaced a toilet and we were very happy with their service.
- **5/5 · Google Reviews · Matthew Savage · 2026-06-25**: From quote to finish it was as smooth a process as you could hope for. They were transparent and stuck to their word, no surprises, and no hidden fees. The technicians were especially great. They were respectful, polite, hard working, and clean!  I would recommend anyone in need to make sure they ca…
- **5/5 · Google Reviews · Dan Crowley · 2026-06-18**: Technician installed outside shower exactly as agreed upon and at the time specified. We are very pleased and would definitely use this service again.
- **5/5 · Google Reviews · Nazli Patel · 2026-06-18**: Great job! Explained what was wrong and what needed to be done. Provided an estimate and proceeded to solve the issue. Thank you.
- **5/5 · Google Reviews · John Vetere · 2026-06-12**: Josh did an excellent job installing three toilets and a new garbage disposal. Very professional work.
- **5/5 · Google Reviews · Judith Wahl · 2026-06-03**: They came on time and left the house clean.  Best service
- **5/5 · Google Reviews · Robert Shurtleff · 2026-05-29**: Great job,knowledgeable technician,very good experience,thank you very much,great service

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Data freshness: last scanned 2026-07-02T03:59:04.324Z.
Cite as: Mr. Rooter Plumbing of Southern Massachusetts — Tavlee (https://tavlee.com/contractor/mr-rooter-plumbing-of-southern-massachusetts-wareham-st)
Source: https://tavlee.com/contractor/mr-rooter-plumbing-of-southern-massachusetts-wareham-st