---
title: "Munro Plumbing & Heating"
description: "In a Connecticut Reddit thread, a commenter said they had just used Munro Plumbing & Heating and found the company reasonable and honest. On Google it hold"
doc_version: "2026-10-17"
last_updated: "2026-10-17"
---

# Munro Plumbing & Heating

**Trade:** HVAC / Heating & Cooling · **Address:** 114 Overbrook Rd, Madison, CT 06443 · **Phone:** (203) 245-3369 · **Languages:** English

**Rating: 4.0/5** (medium confidence) — from 28 reviews across 6 sources.
100% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

In a Connecticut Reddit thread, a commenter said they had just used Munro Plumbing & Heating and found the company reasonable and honest. On Google it holds 5 stars from 22 ratings, Angi shows 4.9 stars from 22 ratings, and its BBB grade is A+.

A 2024 customer with a water heater and hot water problem said Stew sent someone over after hours, and Rick fixed everything in 30 minutes. A 2024 customer said Stuart scheduled a next-day visit for a leaky toilet, and Rick fixed the toilet and leaky faucets. A 2025 customer wrote that Munro came out quickly to reseal the toilets in the house. A 2023 customer wrote that Stuart, the owner, troubleshot a problem at no charge.

A 2018 customer said that when pipes froze, Stuart Munro worked overtime and fixed it at night so they had water. A 2017 customer said Stu put together two options and quoted both before the service was scheduled. A 2012 customer said the sweat joints were neat and clean and the site was left spotless. A 2011 customer described drywall cut to find the source of a leak and a new drain installed with new piping, and a 2011 customer reported a full tub replacement, demolition through installation.

A 2010 customer said the company may be slightly more expensive.

**Strengths:**
- After-hours water heater visit — a 2024 customer said Rick fixed everything in 30 minutes
- Frozen-pipe night repair — a 2018 customer said Stuart Munro worked overtime on it
- A two-option quote — a 2017 customer said Stu quoted both options
- A spotless work site — a 2012 customer said the site was left spotless
- Reasonable and honest — a recent Reddit commenter's words after using them

**Concerns:**
- Slightly higher price — a 2010 customer said it may cost slightly more

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- A Reddit commenter in r/Connecticut said they just used Munro Plumbing & Heating and found it reasonable and honest _(confidence: medium)_
  - [reddit.com](https://www.reddit.com/r/Connecticut/comments/1u1bvwq/plumber_recs_in_new_haven_county/oqoqffp/) — “r/Connecticut — We just used Munro Plumbing & Heating, and they were reasonable and honest.”
- 5 stars from 22 ratings on Google _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Munro%20Plumbing%20%26%20Heating&query_place_id=ChIJtWR3EjEs5okR1bTmXHdqvnU) — “Google: 5★ from 22 ratings”
- 4.9 stars from 22 ratings on Angi _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ct/madison/munro-plumbing-and-heating-reviews-6172203.htm) — “Angi: 4.9★ from 22 ratings”
- BBB grade A+ _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ct/madison/profile/plumber/munro-plumbing-heating-inc-0111-64000884) — “Better Business Bureau grade: A+”
- A 2024 customer said Rick fixed a water heater and hot water problem in 30 minutes after an after-hours call _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQzc0lyTW1nRRAB!2m1!1s0x0:0x75be6a775ce6b4d5!3m1!1s2@1:CIHM0ogKEICAgID3sIrMmgE%7C%7C?hl=en-US) — “5★ I was having an issue with my water heater and hot water.  Stew saw I was desperate and was kind enough to send someone over after hours.…”
- A 2024 customer said Stuart scheduled a next-day visit and Rick fixed a leaky toilet and leaky faucets _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURMMzY3X3ZnRRAB!2m1!1s0x0:0x75be6a775ce6b4d5!3m1!1s2@1:CIHM0ogKEICAgIDL367_vgE%7C%7C?hl=en-US) — “5★ Awesome and triple thumbs up!  Stuart is very responsive to my call.  He scheduled me in next day when we had the leaky toilet!   Rick fi…”
- A 2023 customer said the owner troubleshot a problem at no charge _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNWalBLb0x3EAE!2m1!1s0x0:0x75be6a775ce6b4d5!3m1!1s2@1:CIHM0ogKEICAgICVjPKoLw%7C%7C?hl=en-US) — “5★ Monroe Plumbing and Heating exceeded expectations! Stuart Monroe, the owner, went above and beyond by troubleshooting a problem at no cha…”
- A 2018 customer said Stuart Munro worked overtime to fix frozen pipes at night _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ct/madison/munro-plumbing-and-heating-reviews-6172203.htm) — “Munro Plumbing has been there when we are in trouble. Hire this plumbing comping just DOES IT and you will never regret it. They are the go-…”
- A 2017 customer said Stu quoted two options before scheduling the service _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ct/madison/munro-plumbing-and-heating-reviews-6172203.htm) — “We talked and I described the situation. Stu put together two options and quoted both. After deciding, we scheduled the service and he was p…”
- A 2012 customer said the sweat joints were neat and the site was left spotless _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ct/madison/munro-plumbing-and-heating-reviews-6172203.htm) — “Their work was outstanding. All sweat joints were neat and clean. Munro did the job when they said they would and most importantly left the …”
- A 2011 customer described a new drain installed with new piping after drywall was cut to find a leak _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ct/madison/munro-plumbing-and-heating-reviews-6172203.htm) — “Dry wall was cut to determine source of leak. New drain was installed with new piping. Excellent job.”
- A 2011 customer described a full tub replacement, demolition through installation _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ct/madison/munro-plumbing-and-heating-reviews-6172203.htm) — “Full tub replacement, performed demolition and installation, great job done clean quick professional”
- A 2025 customer said Munro came out quickly to reseal the toilets in the house _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pocGFIRldTaTFLY0Mwd1FsUkdjV2hyVjNsdk1rRRAB!2m1!1s0x0:0x75be6a775ce6b4d5!3m1!1s2@1:CAIQACodChtycF9oOjhpaHFWSi1KcC0wQlRGcWhrV3lvMkE%7C%7C?hl=en-US) — “5★ Munro quickly came out to reseal the toilets in my house. Super personable and easy to work with. Definitely recommend.”
- A 2010 customer said the company may be slightly more expensive _(confidence: low)_
  - [Angi](https://www.angi.com/companylist/us/ct/madison/munro-plumbing-and-heating-reviews-6172203.htm) — “The job was nothing short of great. It went smoothly, the installation was spotless and the area where the work was done was thoroughly clea…”
- Specializes in Plumbing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pocGFIRldTaTFLY0Mwd1FsUkdjV2hyVjNsdk1rRRAB!2m1!1s0x0:0x75be6a775ce6b4d5!3m1!1s2@1:CAIQACodChtycF9oOjhpaHFWSi1KcC0wQlRGcWhrV3lvMkE%7C%7C?hl=en-US) — “5★ Munro quickly came out to reseal the toilets in my house. Super personable and easy to work with. Definitely recommend.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURMMzY3X3ZnRRAB!2m1!1s0x0:0x75be6a775ce6b4d5!3m1!1s2@1:CIHM0ogKEICAgIDL367_vgE%7C%7C?hl=en-US) — “5★ Awesome and triple thumbs up!  Stuart is very responsive to my call.  He scheduled me in next day when we had the leaky toilet!   Rick fi…”
  - [Angi](https://www.angi.com/companylist/us/ct/madison/munro-plumbing-and-heating-reviews-6172203.htm) — “Munro Plumbing has been there when we are in trouble. Hire this plumbing comping just DOES IT and you will never regret it. They are the go-…”
  - [Angi](https://www.angi.com/companylist/us/ct/madison/munro-plumbing-and-heating-reviews-6172203.htm) — “Dry wall was cut to determine source of leak. New drain was installed with new piping. Excellent job.”
  - [Angi](https://www.angi.com/companylist/us/ct/madison/munro-plumbing-and-heating-reviews-6172203.htm) — “Full tub replacement, performed demolition and installation, great job done clean quick professional”
- Also offers HVAC / Heating & Cooling _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQzc0lyTW1nRRAB!2m1!1s0x0:0x75be6a775ce6b4d5!3m1!1s2@1:CIHM0ogKEICAgID3sIrMmgE%7C%7C?hl=en-US) — “5★ I was having an issue with my water heater and hot water.  Stew saw I was desperate and was kind enough to send someone over after hours.…”

## License

Status: **not_found** — verified against the official CT state registry, never self-reported.
Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx

## Sources

- [Local News](https://www.scottishconstructionnow.com/articles/scotlands-brightest-plumbing-apprentices-vie-for-coveted-title): Listed on this source
- [Angi](https://www.angi.com/companylist/us/ct/madison/munro-plumbing-and-heating-reviews-6172203.htm): 4.9★ from 22 ratings
- [Reddit](https://www.reddit.com/r/Rivian/comments/1i7bvxa/done_with_sandy_munro/): 0 community mentions discussing this business
- [Google](https://www.google.com/maps/search/?api=1&query=Munro%20Plumbing%20%26%20Heating&query_place_id=ChIJtWR3EjEs5okR1bTmXHdqvnU): 5.0★ from 22 ratings
- [Better Business Bureau](https://www.bbb.org/us/ct/madison/profile/plumber/munro-plumbing-heating-inc-0111-64000884): Listed on this source
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Munro%20Plumbing%20%26%20Heating&query_place_id=ChIJtWR3EjEs5okR1bTmXHdqvnU): Listed on this source

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “We just used Munro Plumbing & Heating, and they were reasonable and honest.” — u/War1today in r/Connecticut (2026-06-09) — https://www.reddit.com/r/Connecticut/comments/1u1bvwq/plumber_recs_in_new_haven_county/oqoqffp/

## Recent reviews

- **5/5 · Google Reviews · Kaitlyn Doherty · 2025-12-20**: Stu Munro plumbing is the best! They came out to fix an issue that I was having. Rick is great he is very professional and does a great job. I would highly recommend Stu Munro plumbing to anyone who needs some plumbing work done.
- **5/5 · Google Reviews · Bailey Steele · 2025-05-30**: Munro quickly came out to reseal the toilets in my house. Super personable and easy to work with. Definitely recommend.
- **5/5 · Google Reviews · Joe G · 2024-11-11**: I was having an issue with my water heater and hot water.  Stew saw I was desperate and was kind enough to send someone over after hours.  Rick came over and in 30 minutes he fixed everything when no one else could.  Great company, I would recommend them 200%.  They know their stuff.*****
- **5/5 · Google Reviews · Sang Lee · 2024-07-02**: Awesome and triple thumbs up!  Stuart is very responsive to my call.  He scheduled me in next day when we had the leaky toilet!   Rick fixed our toilet and leaky faucets.  Very pleasant and knowledgeable people.  Highly recommend them for both their genuine enthusiasm for their craftmanship and thei…
- **5/5 · Google Reviews · Erin Barrett-Kelly · 2024-02-22**: These guys are the best! They are responsive, reasonable and provide exceptional service. Highly recommend!
- **5/5 · Google Reviews · Scott Thompson · 2023-12-05**: Monroe Plumbing and Heating exceeded expectations! Stuart Monroe, the owner, went above and beyond by troubleshooting a problem at no charge. His dedication and generosity are rare in this day and age.

Highly recommend.
- **5/5 · Google Reviews · S Lee · 2023-11-13**: Great service!  It is gem.  Super nice and friendly on the phone with Stuart.  Rick came by to work on fixing toilets and sinks.  Very knowledgeable and friendly.  They are on time and very reasonable prices.  So glad that I found them.  Highly recommend 👍👍👍👍
- **5/5 · Google Reviews · Michael Bianchi · 2023-08-20**: Excellent service; Stu returns your call promptly. Rick always shows up on-time and make repairs that will last.  Extremely professional company!!
- **5/5 · Google Reviews · Colin Gordon · 2022-05-24**: Really satisfied with my experience with this company.  Both very easy to deal with (they call you back, they talk about your issues, they listen...) and very quick to fix the problem on time and at estimate.  Finding a good plumber is really hard - i am pretty happy to have found Munro!
- **5/5 · Google Reviews · Adam Fuchs · 2022-05-12**: Great service. Above and beyond

---

Data freshness: last scanned 2026-10-13T13:26:36.717Z.
Cite as: Munro Plumbing & Heating — Tavlee (https://tavlee.com/contractor/munro-plumbing-and-heating-madison)
Source: https://tavlee.com/contractor/munro-plumbing-and-heating-madison

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