--- title: "NASHOBA HEATING & COOLING" description: "A customer who found Nashoba Heating & Cooling through the Goodman website said the first technician quickly diagnosed the problem and recommended replacin" doc_version: "2026-11-03" last_updated: "2026-11-03" --- # NASHOBA HEATING & COOLING **Trade:** HVAC / Heating & Cooling · **Address:** 23 Forge Village Rd, Westford, MA 01886 · **Phone:** (978) 692-7056 · **Website:** http://www.nashobaheatingandcooling.com/ · **Languages:** English **Rating: 3.4/5** (medium confidence) — from 14 reviews across 6 sources. 86% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 1 negative. ## The honest read A customer who found Nashoba Heating & Cooling through the Goodman website said the first technician quickly diagnosed the problem and recommended replacing the compressor, the owner then came out to assess the project, and Harriet removed an item from the invoice after the customer chose a new installation. That customer said Harriet handles scheduling, quotes and follow-up, and gives her cell phone number on the voicemail for weekend emergencies. Nashoba Heating And Cooling holds Massachusetts HVAC licence 488-SM-B, active on the state registry. The company says it has been in business 30 years, and its website lists a service area that includes Acton, Chelmsford, Concord, Groton, Littleton, Lowell and Pepperell. In a 2024 review, a customer said Pete and his crew installed 2 heat pumps and associated ducting in their 26-year-old house and finished on time, and that Harriett handled the paperwork and permits. A 2023 customer said the team replaced two HVAC systems with two gas furnace and heat pump combinations and left the workplace cleaner than it had been. A 2023 customer said that after their heating system died, a technician was sent to pick up a motor found in another town, and a second part was fetched when the wheel turned out to be shattered. A 2022 customer said a new furnace and smart thermostat were installed within 4 days, and that Harriet helped submit Mass Save and trade-in rebates. A 2022 customer said the company lent them a part while the one they needed was on order. A customer said that more than a month after a water test sample was collected, the results had not come back despite many calls. In a 2024 review, a customer said they were misquoted for an air conditioner and heat pump tune-up, and that a furnace tune-up booked months ahead was cancelled by text 10 minutes before the 8am appointment. **Strengths:** - Weekend emergency line — a customer said Harriet gives her cell on voicemail - A heat pump install — a 2024 customer said 2 units were finished on time - Rebate paperwork — a 2022 customer said Harriet helped submit Mass Save rebates - A loaner part — a 2022 customer said they were lent one during the wait **Concerns:** - Water test results — a customer said results never came back after a month - A late cancellation — a 2024 customer's tune-up was cancelled 10 minutes before ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Nashoba Heating And Cooling holds Massachusetts HVAC licence 488-SM-B, active on the state registry _(confidence: high)_ - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA hvac license 488-SM-B registry-verified active — registry holder of record: Nashoba Heating And Cooling” - Holds an A+ BBB grade and is BBB accredited; 4.2 stars from 18 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Nashoba%20Heating%20and%20Cooling%2C%20Inc.&query_place_id=ChIJ878CWe2944kRI4zn-GKFNxk) — “Google: 4.2★ from 18 ratings” - [Better Business Bureau](https://www.bbb.org/us/ma/westford/profile/air-conditioning-contractor/nashoba-heating-and-cooling-inc-0021-57408) — “Better Business Bureau grade: A+” - [Better Business Bureau](https://www.bbb.org/us/ma/westford/profile/air-conditioning-contractor/nashoba-heating-and-cooling-inc-0021-57408) — “Better Business Bureau: accredited / certified / member” - A 2024 customer described an install of 2 heat pumps and associated ducting _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURUOHJ5RXBRRRAB!2m1!1s0x0:0x19378562f8e78c23!3m1!1s2@1:CIHM0ogKEICAgIDT8ryEpQE%7C%7C?hl=en) — “5★ I just finished installation of 2 heat pumps and associated ducting in my (26 years old) house. Both my wife and I were dreading this pro…” - A 2023 customer described two gas furnace and heat pump combinations replacing two HVAC systems _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURwdnRqTW1RRRAB!2m1!1s0x0:0x19378562f8e78c23!3m1!1s2@1:CIHM0ogKEICAgIDpvtjMmQE%7C%7C?hl=en) — “5★ Nashoba Heating & Cooling is the company I wholeheartedly recommend for heating and cooling. Pete is the competent, friendly and consider…” - A 2022 customer said a new furnace and smart thermostat were installed within 4 days _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtcTR5MlhBEAE!2m1!1s0x0:0x19378562f8e78c23!3m1!1s2@1:CIHM0ogKEICAgICmq4y2XA%7C%7C?hl=en) — “5★ Nashoba Heating and Cooling did an awesome job replacing our furnace. Our upstairs furnace broke, a new furnace and smart thermostat wer…” - A customer said Harriet removed an item from the invoice and gives a cell number for weekend emergencies _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0SFZubFhjRGhSWnpNNWFVUkdSSE0wTVVoeVVYYxAB!2m1!1s0x0:0x19378562f8e78c23!3m1!1s2@1:CAIQACodChtycF9oOktHVnlXcDhRZzM5aURGRHM0MUhyUXc%7C%7C?hl=en) — “5★ I had an outstanding experience with Nashoba Heating & Cooling, and they have earned my highest recommendation. Initially, the company w…” - A customer said water test results had not come back after more than a month _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSYVRXZGpabFZKY1ZOTU16RmtkRUpzZUhOTlMyYxAB!2m1!1s0x0:0x19378562f8e78c23!3m1!1s2@1:CAIQACodChtycF9oOkRaTWdjZlVJcVNMMzFkdEJseHNNS2c%7C%7C?hl=en) — “1★ It’s been more than a month since the water test sample was collected and the results still not back yet. I called MANY times and they sa…” - A 2024 customer said a tune-up was misquoted and a booked appointment was cancelled 10 minutes before _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURuNDUyamJREAE!2m1!1s0x0:0x19378562f8e78c23!3m1!1s2@1:CIHM0ogKEICAgIDn452jbQ%7C%7C?hl=en) — “2★ Two experiences to share that led me to my rating. 1) originally misquoted me for the tune-up of an air conditioner unit and a heat pump.…” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0SFZubFhjRGhSWnpNNWFVUkdSSE0wTVVoeVVYYxAB!2m1!1s0x0:0x19378562f8e78c23!3m1!1s2@1:CAIQACodChtycF9oOktHVnlXcDhRZzM5aURGRHM0MUhyUXc%7C%7C?hl=en) — “5★ I had an outstanding experience with Nashoba Heating & Cooling, and they have earned my highest recommendation. Initially, the company w…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURUOHJ5RXBRRRAB!2m1!1s0x0:0x19378562f8e78c23!3m1!1s2@1:CIHM0ogKEICAgIDT8ryEpQE%7C%7C?hl=en) — “5★ I just finished installation of 2 heat pumps and associated ducting in my (26 years old) house. Both my wife and I were dreading this pro…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURwdnRqTW1RRRAB!2m1!1s0x0:0x19378562f8e78c23!3m1!1s2@1:CIHM0ogKEICAgIDpvtjMmQE%7C%7C?hl=en) — “5★ Nashoba Heating & Cooling is the company I wholeheartedly recommend for heating and cooling. Pete is the competent, friendly and consider…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtcTR5MlhBEAE!2m1!1s0x0:0x19378562f8e78c23!3m1!1s2@1:CIHM0ogKEICAgICmq4y2XA%7C%7C?hl=en) — “5★ Nashoba Heating and Cooling did an awesome job replacing our furnace. Our upstairs furnace broke, a new furnace and smart thermostat wer…” - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA hvac license 488-SM-B registry-verified active — registry holder of record: Nashoba Heating And Cooling” ## License Status: **active** (#488-SM-B, hvac) — verified against the official MA state registry on 2026-09-22, never self-reported. Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page ## Sources - [Official Website](http://www.nashobaheatingandcooling.com): 30 yrs in business · Self-reported profile and service details - [Google Reviews](https://www.google.com/maps/search/?api=1&query=NASHOBA%20HEATING%20%26%20COOLING&query_place_id=ChIJ878CWe2944kRI4zn-GKFNxk): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ma/westford/profile/air-conditioning-contractor/nashoba-heating-and-cooling-inc-0021-57408): Listed on this source - [Exa](https://homeheatingexpert.com/furnace_repair/d9t-dzq-Nashoba_Heating_and_Cooling_Inc-Westford-MA.html): 0 web mentions across the open web (each linked to its source) - [Yelp](https://www.yelp.com/biz/nashoba-heating-and-cooling-westford): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=NASHOBA%20HEATING%20%26%20COOLING&query_place_id=ChIJ878CWe2944kRI4zn-GKFNxk): 4.2★ from 18 ratings ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “We are a small family owned HVAC company and have used PCTech Solutions for over 5 years now.” — pctechsolutions.net (2025-08-20) — https://pctechsolutions.net/2025/08/20/nashoba-heating-cooling-inc/ - “Profesional, confident, effective and friendly” — carrier.com (2025-05-13) — https://www.carrier.com/us/en/residential/dealers/ma/westford/23-forge-village-rd-144146-loc ## Recent reviews - **5/5 · Google Reviews · JOSEPH PEREIRA · 2026-09-01**: Nashoba Heating and Cooling of Westford is great company that's stands behind their products and workmanship. - **5/5 · Google Reviews · Piyush Deshmukh · 2026-07-23**: I had an outstanding experience with Nashoba Heating & Cooling, and they have earned my highest recommendation. Initially, the company wasn’t even on my radar because they don’t have a large online presence. I was specifically looking for a Goodman dealer, and I found them through the Goodman websi… - **1/5 · Google Reviews · Y K · 2026-07-09**: It’s been more than a month since the water test sample was collected and the results still not back yet. I called MANY times and they said they will call me back with the result and they have not. They offered to do another test, but I cannot trust them because they are not telling me if they lost … - **5/5 · Google Reviews · Fran M · 2025-02-13**: Nashoba Heating does expert installation and service. You can also always count on them in an emergency! - **2/5 · Google Reviews · Ewa Tam · 2024-10-09**: Two experiences to share that led me to my rating. 1) originally misquoted me for the tune-up of an air conditioner unit and a heat pump. They blamed it on the tech being new and offered a $20 discount (minimal) for misquoting and not being able to fulfill the price. At this point, I had no choice… - **5/5 · Google Reviews · Scott R · 2024-05-23**: My A/C went out and they came out next day and got it fixed. I highly recommend! - **5/5 · Google Reviews · j jm57 · 2024-05-23**: I just finished installation of 2 heat pumps and associated ducting in my (26 years old) house. Both my wife and I were dreading this project because of its anticipated scale, especially ducts installation, and its expected disruptions. The job was big, but the anticipated disruptions didn't really … - **5/5 · Google Reviews · E M · 2023-08-22**: Nashoba Heating & Cooling is the company I wholeheartedly recommend for heating and cooling. Pete is the competent, friendly and considerate owner of the company. He gave me excellent advice and offered me a system that makes ecological as well as economic sense. The price for the system was very re… - **5/5 · Google Reviews · Sally Yu · 2023-02-14**: My heating system died Friday, 2/3/2013, the coldest day of the year, two hours after another company came in try to fix the noise but did not and when I called right away about heating system completely died and was told they won't be able to find part till Monday when office open. I called Nashoba… - **5/5 · Google Reviews · Chris Juliani · 2022-02-12**: Nashoba did a great job when our heater stopped working. They needed to order a part for us and while we had to wait for it they lent us an extra part that they had. We won’t work with any other company because the service couldn’t get any better with Nashoba. --- Data freshness: last scanned 2026-09-22T23:27:37.367Z. Cite as: NASHOBA HEATING & COOLING — Tavlee (https://tavlee.com/contractor/nashoba-heating-and-cooling-westford) Source: https://tavlee.com/contractor/nashoba-heating-and-cooling-westford ## Sitemap [Full site index](https://tavlee.com/sitemap.md)