# National Home Inspection Service of New England **Trade:** Home Inspection · **Address:** 280 Islington Rd, Auburndale, MA 02466 · **Phone:** (617) 923-2300 · **Website:** http://www.homesinspectors.com/ · **Languages:** English **Rating: 2.2/5** (low confidence) — from 1 reviews across 4 sources. ## The honest read National Home Inspection Service of New England is a Newton-area operation the company says has stayed in one family since the late 1960s, now run by second-generation inspector Chris Monahon out of Auburndale. Its Better Business Bureau file lists the business as a sole proprietorship in operation since 1967, one year off the founding date the company's own site gives; either way, this is a long-running local operation, not a new entrant. The company points to affiliations with ASHI, NACHI, AARST (radon) and the Environmental Assessment Association, and describes a self-reported service area stretching across dozens of towns from Boston to the MetroWest suburbs. The written record here is thin. BBB rates the business A+ but shows no customer reviews or complaint counts on file, and Google carries only two ratings averaging 3 stars. The one detailed account available is a June 2025 Google review describing a house that caught fire two months after closing, due to structural damage the inspection is said to have missed — about as serious a complaint as a home-inspection business can draw, since catching exactly that kind of defect is the job. Worth asking about directly before booking: what the inspection covers structurally and how findings get documented, especially given that one specific complaint. Beyond that single account there isn't enough written history here to say much about typical outcomes one way or the other. A long-tenured, family-run inspector worth a look for someone who wants ASHI/NACHI credentials and radon/lead add-ons in one visit — just go in asking pointed questions about scope and documentation rather than assuming a spotless record, since the one detailed review on file describes a serious miss. **Strengths:** - Long family tenure — self-reported operating under one family since the late 1960s - Multiple certifications — ASHI, NACHI, AARST radon affiliations - BBB A+ rating — unaccredited BBB file shows no complaints on record **Concerns:** - Missed structural damage — a 2025 review describes a fire tied to an undetected defect - Very small review sample — Google shows only 2 ratings, BBB shows none **Where sources disagree:** - The company's own site says it was established in 1968, while BBB's file lists the business as in operation since 1/1/1967 — a one-year discrepancy in founding date ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Newton-area home inspection company, self-reported family-owned and operating since 1968, now run by second-generation inspector Chris Monahon _(confidence: medium)_ - [Official Website](http://www.homesinspectors.com) — “A Newton-based home inspection company established in 1968, now run by a second-generation inspector, offering home, radon, lead paint and p…” - [Official Website](http://www.homesinspectors.com) — “Company history (self-reported): Established in 1968 by a founder of ASHI, run in the same family for multiple generations” - [Official Website](http://www.homesinspectors.com) — “Ownership (self-reported): Chris Monahon, 2nd-generation home inspector, succeeded his father in the business” - [Official Website](http://www.homesinspectors.com) — “Stated ownership (self-reported): Family-owned” - Better Business Bureau lists the business as a sole proprietorship owned/managed by Chris Monahon, in business since 1/1/1967, rated A+ (unaccredited), with no reviews or complaint counts on file _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/auburndale/profile/home-inspection/national-home-inspection-service-of-new-england-0021-89571) — “Better Business Bureau grade: A+” - [Better Business Bureau](https://www.bbb.org/us/ma/auburndale/profile/home-inspection/national-home-inspection-service-of-new-england-0021-89571) — “BBB profile for National Home Inspection Service of New England (Auburndale, MA) shows an A+ rating, unaccredited, 59 years in business (sta…” - Self-reported certifications/affiliations: ASHI, NACHI, AARST (radon), and the Environmental Assessment Association _(confidence: medium)_ - [Official Website](http://www.homesinspectors.com) — “Stated certification/affiliation: ASHI (American Society of Home Inspectors)” - [Official Website](http://www.homesinspectors.com) — “Stated certification/affiliation: NACHI” - [Official Website](http://www.homesinspectors.com) — “Stated certification/affiliation: AARST (radon)” - [Official Website](http://www.homesinspectors.com) — “Stated certification/affiliation: Environmental Assessment Association” - Self-reported service area spans dozens of eastern Massachusetts towns including Boston, Andover, Arlington, Beverly and Billerica _(confidence: medium)_ - [Official Website](http://www.homesinspectors.com) — “Stated service area (self-reported): Abington, Acton, Amesbury, Andover, Arlington, Ashland, Attleborough, Avon, Bedford, Bellingham, Belmon…” - Offers home, radon, lead paint and pest inspections per its own site _(confidence: medium)_ - [Official Website](http://www.homesinspectors.com) — “A Newton-based home inspection company established in 1968, now run by a second-generation inspector, offering home, radon, lead paint and p…” - Google shows only 3 stars from 2 ratings, a very small sample _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=National%20Home%20Inspection%20Service%20of%20New%20England&query_place_id=ChIJLQ9FWgmD44kRur3_L8jea7o) — “Google: 3★ from 2 ratings” - A June 2025 Google review describes a house catching fire two months after purchase due to structural damage the inspection did not catch _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21FeGJEa3lNREF3V0MwM2F6UlRUMEZ1UVcxaFVHYxAB!2m1!1s0x0:0xba6bdec82fffbdba!3m1!1s2@1:CAIQACodChtycF9oOmExbDkyMDAwWC03azRTT0FuQW1hUGc%7C%7C?hl=en) — “1★ 2 months after purchasing and getting my home inspected, it caught on fire due to structural damage that was not caught during the inspec…” - Specializes in Home Inspection _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21FeGJEa3lNREF3V0MwM2F6UlRUMEZ1UVcxaFVHYxAB!2m1!1s0x0:0xba6bdec82fffbdba!3m1!1s2@1:CAIQACodChtycF9oOmExbDkyMDAwWC03azRTT0FuQW1hUGc%7C%7C?hl=en) — “1★ 2 months after purchasing and getting my home inspected, it caught on fire due to structural damage that was not caught during the inspec…” - [Official Website](http://www.homesinspectors.com) — “A Newton-based home inspection company established in 1968, now run by a second-generation inspector, offering home, radon, lead paint and p…” - [Official Website](http://www.homesinspectors.com) — “Company history (self-reported): Established in 1968 by a founder of ASHI, run in the same family for multiple generations” - [Official Website](http://www.homesinspectors.com) — “Stated service area (self-reported): Abington, Acton, Amesbury, Andover, Arlington, Ashland, Attleborough, Avon, Bedford, Bellingham, Belmon…” ## Ownership - Identifies as family-owned — the business's own statement, not independently verified. ## License No license record has been checked yet for this contractor. ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=National%20Home%20Inspection%20Service%20of%20New%20England&query_place_id=ChIJLQ9FWgmD44kRur3_L8jea7o): 3.0★ from 2 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=National%20Home%20Inspection%20Service%20of%20New%20England&query_place_id=ChIJLQ9FWgmD44kRur3_L8jea7o): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ma/auburndale/profile/home-inspection/national-home-inspection-service-of-new-england-0021-89571): Listed on this source - [Official Website](http://www.homesinspectors.com): 58 yrs in business · Self-reported profile and service details ## Recent reviews - **1/5 · Google Reviews · Marissa Johnson · 2025-06-21**: 2 months after purchasing and getting my home inspected, it caught on fire due to structural damage that was not caught during the inspection. --- Data freshness: last scanned 2026-08-28T10:53:20.891Z. Cite as: National Home Inspection Service of New England — Tavlee (https://tavlee.com/contractor/national-home-inspection-service-of-new-england-auburndale) Source: https://tavlee.com/contractor/national-home-inspection-service-of-new-england-auburndale