--- title: "Neighborhood Appliance Repair Co." description: "Neighborhood Appliance Repair Co. fixes household appliances; its BBB profile describes repair of refrigerators, ice makers, ovens, ranges, washers, dryers" doc_version: "2026-10-06" last_updated: "2026-10-06" --- # Neighborhood Appliance Repair Co. **Trade:** Appliance Repair · **Phone:** (401) 244-5513 · **Website:** http://www.neighborhoodappliance.com/ · **Languages:** English **Rating: 2.6/5** (low confidence) — from 5 reviews across 5 sources. 40% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read Neighborhood Appliance Repair Co. fixes household appliances; its BBB profile describes repair of refrigerators, ice makers, ovens, ranges, washers, dryers, dishwashers and microwaves. Its website lists service areas in Rhode Island, including Providence, Cranston and Pawtucket, and in Massachusetts, including North Attleboro, Attleboro and Seekonk. It holds an A+ grade with the BBB and is BBB accredited, and it carries a 4.1-star Google rating from 28 ratings. A 2022 customer calling from an assisted living community said their usual vendor could not come for two to three weeks, and a repair man came out the same day. Parts are where trouble shows up. A 2023 customer using the company for a second time said they were told a part would take 4-8 days; after a week they were told it should be in today or tomorrow, and three days later they were still waiting. A 2025 Google reviewer wrote that the company took their parents' money for stove parts, that three months later there were no parts, and that the refund they were told had been mailed had not arrived. A 2022 customer said the problem had not been fixed yet, though the house call was fair. **Strengths:** - A same-day visit — a 2022 customer said a repair man came that day - BBB A+ grade — the company is also BBB accredited **Concerns:** - A stove parts refund — a 2025 reviewer said the refund never arrived - A delayed part — a 2023 customer waited past a 4-8 day estimate ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Its BBB profile describes repair of refrigerators, ice makers, ovens, ranges, washers, dryers, dishwashers and microwaves _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ri/pawtucket/profile/major-appliance-parts/neighborhood-appliance-repair-co-0021-117508) — “About (Better Business Bureau, self-described): Neighborhood Appliance Repair provides appliance repair services, including refrigerators, i…” - Its website lists service areas in Rhode Island and in the Massachusetts towns of North Attleboro, Attleboro and Seekonk _(confidence: high)_ - [Official Website](http://www.neighborhoodappliance.com) — “About (self-reported, verbatim): Areas Rhode Island Providence County Providence Cumberland Cranston Johnston Lincoln Smithfield Scituate Pa…” - A+ BBB grade and BBB accredited _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ri/pawtucket/profile/major-appliance-parts/neighborhood-appliance-repair-co-0021-117508) — “Better Business Bureau grade: A+” - [Better Business Bureau](https://www.bbb.org/us/ri/pawtucket/profile/major-appliance-parts/neighborhood-appliance-repair-co-0021-117508) — “Better Business Bureau: accredited / certified / member” - 4.1 stars from 28 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Neighborhood%20Appliance%20Repair%20Co.&query_place_id=ChIJUyiukghG5IkRTjAjs2ICG2I) — “Google: 4.1★ from 28 ratings” - A 2022 customer at an assisted living community said a repair man came out the same day _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQtNTl6ZE9BEAE!2m1!1s0x0:0x621b0262b323304e!3m1!1s2@1:CIHM0ogKEICAgID-59zdOA%7C%7C?hl=en) — “5★ I called from an Assisted Living community because my vendor couldn’t come for 2-3 weeks. I spoke to a kind gentleman and we had a repair…” - A 2025 reviewer said the company took money for stove parts, supplied no parts after three months and had not sent the refund _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xORllsRk9RakJwUzJWbmQwVnNORm80VkUxTWEwRRAB!2m1!1s0x0:0x621b0262b323304e!3m1!1s2@1:CAIQACodChtycF9oOlNFYlFOQjBpS2Vnd0VsNFo4VE1Ma0E%7C%7C?hl=en) — “1★ 0 stars! Stay away from them. Took my parents money for parts for a stove. 3 months later no parts and they’ve lied multiple times about …” - A 2023 customer said a part quoted at 4-8 days was still not in after repeated assurances _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNKdGF5MjJnRRAB!2m1!1s0x0:0x621b0262b323304e!3m1!1s2@1:CIHM0ogKEICAgICJtay22gE%7C%7C?hl=en) — “3★ This is our second time using this company. The first time we were totally satisfied. This time they said they had to order the part and …” - A 2022 customer said the problem was not fixed yet _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNldU5yQWd3RRAB!2m1!1s0x0:0x621b0262b323304e!3m1!1s2@1:CIHM0ogKEICAgICeuNrAgwE%7C%7C?hl=en) — “3★ Talk to a person. Still have not fixed it yet. Every body is busy. Hope to get back to them. They were fair on there house call.” - Specializes in Appliance Repair _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ri/pawtucket/profile/major-appliance-parts/neighborhood-appliance-repair-co-0021-117508) — “Neighborhood Appliance Repair did an excellent job of repairing our refrigerator. They are polite and professional.” - [Better Business Bureau](https://www.bbb.org/us/ri/pawtucket/profile/major-appliance-parts/neighborhood-appliance-repair-co-0021-117508) — “About (Better Business Bureau, self-described): Neighborhood Appliance Repair provides appliance repair services, including refrigerators, i…” ## License Status: **not_found** — verified against the official RI state registry, never self-reported. Re-check at the official registry: https://crb.ri.gov/search/contractor-search ## Sources - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Neighborhood%20Appliance%20Repair%20Co.&query_place_id=ChIJUyiukghG5IkRTjAjs2ICG2I): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ri/pawtucket/profile/major-appliance-parts/neighborhood-appliance-repair-co-0021-117508): Listed on this source - [Official Website](http://www.neighborhoodappliance.com): Self-reported profile and service details - [Local News](https://appliancerepairlexingtonma.com/areas/): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=Neighborhood%20Appliance%20Repair%20Co.&query_place_id=ChIJUyiukghG5IkRTjAjs2ICG2I): 4.1★ from 28 ratings ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “Neighborhood appliance” — u/Omnipotomous in r/providence (2025-02-06) — https://www.reddit.com/r/providence/comments/1ihsvy4/someone_to_service_a_gas_stove/mbaagge/ ## Recent reviews - **1/5 · Google Reviews · Stephen Brown · 2025-09-28**: 0 stars! Stay away from them. Took my parents money for parts for a stove. 3 months later no parts and they’ve lied multiple times about sending the refund for the parts they couldn’t get. Several times they said they “mailed the check monday”. That was a month ago and now they don’t answer. Stay aw… - **3/5 · Google Reviews · Robert Batalon · 2023-07-02**: This is our second time using this company. The first time we were totally satisfied. This time they said they had to order the part and would be 4-8 days. We are going on 13 business. I contacted them after a week they said today or tomorrow it should be in and that was 3 days ago. Probably be the … - **5/5 · Google Reviews · Lynn Dombroski · 2022-12-11**: I called from an Assisted Living community because my vendor couldn’t come for 2-3 weeks. I spoke to a kind gentleman and we had a repair man out that same day. We are so appreciative and will be switching vendors. Thank you. - **3/5 · Google Reviews · warren furtado · 2022-09-05**: Talk to a person. Still have not fixed it yet. Every body is busy. Hope to get back to them. They were fair on there house call. - **Better Business Bureau · Robert M**: Neighborhood Appliance Repair did an excellent job of repairing our refrigerator. They are polite and professional. --- Data freshness: last scanned 2026-10-04T23:38:15.893Z. Cite as: Neighborhood Appliance Repair Co. — Tavlee (https://tavlee.com/contractor/neighborhood-appliance-repair-co) Source: https://tavlee.com/contractor/neighborhood-appliance-repair-co ## Sitemap [Full site index](https://tavlee.com/sitemap.md)