--- title: "New England Air Systems LLC" description: "When one recent customer had New England Air Systems replace a gas furnace, A/C condenser and multi zone control panel and upgrade to Wi-fi thermostats, Ca" doc_version: "2026-10-09" last_updated: "2026-10-09" --- # New England Air Systems LLC **Trade:** HVAC / Heating & Cooling · **Address:** 26 Federal Rd, Danbury, CT 06810 · **Phone:** (203) 798-9375 · **Website:** http://www.neas-hvac.com/ · **Languages:** English, Spanish **Rating: 3.3/5** (medium confidence) — from 39 reviews across 7 sources. 97% of sentiment-scored reviews read net-positive. Last 6 months: 2 reviews, 0 negative. ## The honest read When one recent customer had New England Air Systems replace a gas furnace, A/C condenser and multi zone control panel and upgrade to Wi-fi thermostats, Carlos and Bob arrived on time and completed the full job in a few hours, in line with the time frame they had given. They also helped connect the thermostats to the customer's phone and computer, and that customer said everything was spotless afterward. The heating and cooling company holds a 4.7-star average across 83 Google ratings, 4.8 stars from 89 ratings on HomeAdvisor and an A+ grade with the Better Business Bureau, and it says it has been in business for 20 years. A 2025 HomeAdvisor reviewer who had an outdoor AC compressor replaced about two years before said the Danbury company was the most affordable and quickest to respond of several they contacted, and that Carlos came out right away. A 2025 customer said Carlos and the team moved their home from an oil based heating system to a heat pump with propane back up, helped with rebates, and that the new equipment was much quieter than the old system. A 2025 customer said Carlos and Bob, while installing a new AC system, explained every night before leaving what the plan was for the next day. A 2016 customer said it installed a ductless AC unit and serviced their central AC compressor; when the indoor unit later leaked because an exterminator had plugged the line with copper mesh, it came promptly, diagnosed the problem and did not charge for the service call. A 2015 customer whose central air condenser stopped working at the start of a heat wave said the company called back the same morning and scheduled service for that afternoon. A 2013 customer said two men were sent to inspect, clean and tweak their boiler after a bumpy start with a scheduling issue. A recent r/Connecticut commenter advised against New England Air Systems, writing of lots of issues across two installs. A 2016 customer found the service a bit expensive. **Strengths:** - Furnace and AC replacement — a recent job finished in the time frame given - Heat pump conversion — a 2025 customer moved from oil to a heat pump - Install communication — a 2025 customer heard the next day's plan each night **Concerns:** - Install issues — a recent Reddit commenter advised against the company - Service cost — a 2016 customer found the service a bit expensive ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Replaced a recent customer's gas furnace, A/C condenser and zone control panel within the time frame given _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paWU9FbERSWEEwVXpGM2RVSlJibFpsV1dGa2VuYxAB!2m1!1s0x0:0x74c09327f26f2942!3m1!1s2@1:CAIQACodChtycF9oOjZYOElDRXA0UzF3dUJRblZlWWFkenc%7C%7C?hl=en-US) — “5★ 5 stars…NEAS replaced my gas furnace, A/C condenser, multi zone control panel and upgraded my old thermostats to Wi-fi thermostats. I cal…” - 4.7-star average across 83 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=New%20England%20Air%20Systems%20LLC&query_place_id=ChIJ1V0cNxL_54kRQilv8ieTwHQ) — “Google: 4.7★ from 83 ratings” - 4.8 stars from 89 ratings on HomeAdvisor _(confidence: high)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.NewEnglandAirSystems.1813175.html) — “HomeAdvisor: 4.8★ from 89 ratings” - A+ grade with the Better Business Bureau _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/danbury/profile/heating-and-air-conditioning/new-england-air-systems-llc-0111-87006499) — “Better Business Bureau grade: A+” - Says it has been in business for 20 years _(confidence: medium)_ - [Official Website](http://www.neas-hvac.com) — “Self-reported 20 years in business” - A 2025 customer said the company converted their oil heating system to a heat pump with propane back up _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5R1VIVlhSWEZYYTA1dVlrbDNlVTlMTjNsdmRXYxAB!2m1!1s0x0:0x74c09327f26f2942!3m1!1s2@1:CAIQACodChtycF9oOk9GUHVXRXFXa05uYkl3eU9LN3lvdWc%7C%7C?hl=en-US) — “5★ Carlos and the team helped us to seamlessly transition from an oil based heating system to a heat pump with propane back up. He answered …” - Installs AC systems, including a ductless unit in 2016 and a new AC system in 2025 _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNvZzlMOUV3EAE!2m1!1s0x0:0x74c09327f26f2942!3m1!1s2@1:CIHM0ogKEICAgMCog9L9Ew%7C%7C?hl=en-US) — “5★ Carlos and Bob just completed install of our new AC system. They were neat, courteous and professional. They informed us every night bef…” - [HomeAdvisor](https://www.homeadvisor.com/rated.NewEnglandAirSystems.1813175.html) — “5★ NEAS installed a ductless AC unit and serviced our central AC compressor. Their price was competitive. They were professional and on time…” - A 2015 customer got same-day service on a failed condenser _(confidence: medium)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.NewEnglandAirSystems.1813175.html) — “5★ Excellent experience. My central air conditioner (condenser) stopped working at the start of the recent heat wave. They called me back th…” - A recent r/Connecticut commenter advised against the company after issues across two installs _(confidence: medium)_ - [reddit.com](https://www.reddit.com/r/Connecticut/comments/1wucb9k/contractor_for_oil_to_heat_pump_conversion/pd27jzu/) — “r/Connecticut — I would advise against New England Air Systems; I had lots of issues across two installs.” - A 2016 customer found the service a bit expensive _(confidence: low)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.NewEnglandAirSystems.1813175.html) — “4★ Very punctual and overall good service, a bit expensive though.” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.NewEnglandAirSystems.1813175.html) — “5★ NEAS installed a ductless AC unit and serviced our central AC compressor. Their price was competitive. They were professional and on time…” - [Angi](https://www.angi.com/companylist/us/ct/danbury/new-england-air-systems-llc-reviews-1.htm) — “Aside from a bumpy start with a scheduling issue, I was ultimately very satisfied with this company. Although the price was not low, I belie…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNvZzlMOUV3EAE!2m1!1s0x0:0x74c09327f26f2942!3m1!1s2@1:CIHM0ogKEICAgMCog9L9Ew%7C%7C?hl=en-US) — “5★ Carlos and Bob just completed install of our new AC system. They were neat, courteous and professional. They informed us every night bef…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5R1VIVlhSWEZYYTA1dVlrbDNlVTlMTjNsdmRXYxAB!2m1!1s0x0:0x74c09327f26f2942!3m1!1s2@1:CAIQACodChtycF9oOk9GUHVXRXFXa05uYkl3eU9LN3lvdWc%7C%7C?hl=en-US) — “5★ Carlos and the team helped us to seamlessly transition from an oil based heating system to a heat pump with propane back up. He answered …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paWU9FbERSWEEwVXpGM2RVSlJibFpsV1dGa2VuYxAB!2m1!1s0x0:0x74c09327f26f2942!3m1!1s2@1:CAIQACodChtycF9oOjZYOElDRXA0UzF3dUJRblZlWWFkenc%7C%7C?hl=en-US) — “5★ 5 stars…NEAS replaced my gas furnace, A/C condenser, multi zone control panel and upgraded my old thermostats to Wi-fi thermostats. I cal…” ## Ownership - Identifies as family-owned — the business's own statement, not independently verified. ## License Status: **not_found** — verified against the official CT state registry, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Local News](https://vermontbiz.com/people/march/new-england-air-systems-announces-addition-2-new-employees): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=New%20England%20Air%20Systems%20LLC&query_place_id=ChIJ1V0cNxL_54kRQilv8ieTwHQ): 4.7★ from 83 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=New%20England%20Air%20Systems%20LLC&query_place_id=ChIJ1V0cNxL_54kRQilv8ieTwHQ): Listed on this source - [Official Website](http://www.neas-hvac.com): 20 yrs in business · Self-reported profile and service details - [Better Business Bureau](https://www.bbb.org/us/ct/danbury/profile/heating-and-air-conditioning/new-england-air-systems-llc-0111-87006499): Listed on this source - [Angi](https://www.angi.com/companylist/us/ct/danbury/new-england-air-systems-llc-reviews-1.htm): 4.8★ from 89 ratings - [HomeAdvisor](https://www.homeadvisor.com/rated.NewEnglandAirSystems.1813175.html): 4.8★ from 89 ratings ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “I would advise against New England Air Systems; I had lots of issues across two installs.” — u/kstrike155 in r/Connecticut (2026-09-30) — https://www.reddit.com/r/Connecticut/comments/1wucb9k/contractor_for_oil_to_heat_pump_conversion/pd27jzu/ ## Recent reviews - **5/5 · Google Reviews · Matthew Beck · 2026-05-16**: Carlos and NEAS couldn't have been any easier to work with. Everyone was friendly, knowledgeable, and fair. - **5/5 · Google Reviews · J C · 2026-04-27**: 5 stars…NEAS replaced my gas furnace, A/C condenser, multi zone control panel and upgraded my old thermostats to Wi-fi thermostats. I called NEAS for an estimate and Carlos was able to come by the next day. After getting multiple estimates and speaking with others in my complex I decided to move for… - **5/5 · Google Reviews · John Grimaldi · 2025-12-17**: The Technicians Carlos and Bob were terrific. They were extremely knowledgeable, professional and a pleasure to communicate with. - **5/5 · Google Reviews · Patrick Lifrieri · 2025-11-24**: NEAS is a top notch company. Prompt service, reasonable prices and very knowledgeable technicians. They have taken care of all of my heating and cooling concerns for the last 7 years I’m more than happy with them! - **5/5 · Google Reviews · Patrick OBrien · 2025-11-14**: I have been a homeowner for +30 years and NEAS is by far the best HVAC company…Carlos is knowledgeable, courteous and his integrity is so refreshing! - **5/5 · Google Reviews · Rob Busby · 2025-10-31**: Carlos and the team helped us to seamlessly transition from an oil based heating system to a heat pump with propane back up. He answered all of our questions, helped with rebates and did a great installation job. We are very pleased with the new equipment which is much quieter and effective than our… - **5/5 · HomeAdvisor · MARINA S. · 2025-10-20**: We replaced our outdoor AC compressor about two years ago, and after contacting several companies, New England Air Systems (NEAS Heating and Air Conditioning) in Danbury was the most affordable and quickest to respond. Carlos came out right away and did the job efficiently and professionally. He is … - **5/5 · Google Reviews · John Skelton · 2025-10-18**: This is an amazing company. Carlos not only does great work at a reasonable price, but I have never known anyone in this or any other service trade who has gone so much above and beyond to help his customers. I wish I could give more stars than 5. - **5/5 · Google Reviews · Bill Schymik · 2025-10-06**: Replaced condenser, coil & thermostat Very happy with communication and delivery Highly recommended - **5/5 · Google Reviews · Lawrence Post · 2025-06-01**: Carlos and Bob just completed install of our new AC system. They were neat, courteous and professional. They informed us every night before leaving what the plan was for the next day so we would know what to expect. Can’t say enough about the entire experience. --- Data freshness: last scanned 2026-10-09T01:14:45.515Z. Cite as: New England Air Systems LLC — Tavlee (https://tavlee.com/contractor/new-england-air-systems-llc-danbury) Source: https://tavlee.com/contractor/new-england-air-systems-llc-danbury ## Sitemap [Full site index](https://tavlee.com/sitemap.md)