--- title: "New England Artisans Remodeling & Design Group, LLC" description: "New England Artisans Remodeling & Design Group calls itself owner-led on its website and says it has been in business 27 years. On Houzz, the company says " doc_version: "2026-10-19" last_updated: "2026-10-19" --- # New England Artisans Remodeling & Design Group, LLC **Trade:** General Contractor / Remodeling · **Phone:** (203) 227-3663 · **Website:** https://www.newenglandartisansdesign.com/ · **Languages:** English **Rating: 4.2/5** (medium confidence) — from 32 reviews across 7 sources. 97% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read New England Artisans Remodeling & Design Group calls itself owner-led on its website and says it has been in business 27 years. On Houzz, the company says it has its own staff, a custom cabinet shop and a tile-stone design showroom, and points to a showroom in Norwalk. Its BBB page lists an A+ grade. A 2025 customer said the company renovated an 1895 beach home in Norwalk. A 2025 reviewer wrote that Jay and his men redid a master bath, fixed a kitchen backsplash and spruced up a mudroom, work that involved tiling, cabinetry, electrical work and plumbing. A 2024 customer said they had worked with Eddie, Jay and team for more than 10 years, and that the company replaced their roof and windows and did a complete kitchen renovation. A 2023 customer said NEA built a garage addition and was flexible as they navigated change orders and variances with the town. A 2023 reviewer said NE Artisans extended the family room, a job that included adding foundation and a new roof, and reported no issues in the three years since completion. A 2022 customer described a master bathroom renovation for which Eddie prepared drawings and a budget, and said Jay managed the daily process. That 2022 customer said the company then resurfaced a 900 s.f. deck and changed out the railing in the dead of winter. The company's history on HomeAdvisor reaches back to 2006. A 2013 customer said Eddie and his team made a bar base cabinet. A 2013 customer wrote that Eddie and his crew replaced the roof and that Eddie worked with the insurance company on the repair. A 2013 HomeAdvisor customer wrote that a job meant to take 6 weeks had taken 5 months, and complained of a lack of communication and of workers who never worked more than a four-hour day. Connecticut lists its home improvement contractor registration, HIC.0583040, as active, held by New England Artisans Remodeling & Design Group LLC. **Strengths:** - Master bath redo — a 2025 customer said Jay and his men did it - A garage addition — a 2023 customer said NEA was flexible on change orders - Winter deck project — a 2022 customer said it was done in the dead of winter - A clean work site — a 2022 customer said the team cleaned up well **Concerns:** - A long job — a 2013 customer said six weeks became five months ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - The company describes itself as owner-led and says it has been in business 27 years _(confidence: medium)_ - [Official Website](https://www.newenglandartisansdesign.com) — “About (self-reported, verbatim): New England Artisans is large enough to manage substantial renovations with experienced supervision, truste…” - [Official Website](https://www.newenglandartisansdesign.com) — “Self-reported 27 years in business” - Says on Houzz it has its own staff, a custom cabinet shop and a tile-stone design showroom _(confidence: medium)_ - [Houzz](https://www.houzz.com/professionals/design-build-firms/new-england-artisans-remodeling-and-design-group-pfvwus-pf~277298195) — “About (Houzz profile, the business's own statement): New England Artisans is a full service Design/Build construction company with its own s…” - Google: 4.8 stars from 17 ratings; HomeAdvisor: 4.8 stars from 22 ratings; Houzz: 5.0 stars from 13 ratings _(confidence: high)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.NewEnglandArtisans.5747736.html) — “HomeAdvisor: 4.8★ from 22 ratings” - [Google](https://www.google.com/maps/search/?api=1&query=New%20England%20Artisans%20Remodeling%20%26%20Design%20Group%2C%20LLC&query_place_id=ChIJv-9XPJY33oER75bqKpLvKbc) — “Google: 4.8★ from 17 ratings” - [Houzz](https://www.houzz.com/professionals/design-build-firms/new-england-artisans-remodeling-and-design-group-pfvwus-pf~277298195) — “Houzz: 5.0★ from 13 ratings” - BBB grade of A+ _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/weston/profile/home-improvement/new-england-artisans-remodeling-design-group-llc-0111-17009056) — “Better Business Bureau grade: A+” - A 2025 customer said Jay and his men redid a master bath, fixed a kitchen backsplash and spruced up a mudroom _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBeDhYandRRRAB!2m1!1s0x0:0xb729ef922aea96ef!3m1!1s2@1:CIHM0ogKEICAgMCAx8XjwQE%7C%7C?hl=en-US) — “5★ My goodness! What a pleasure to write this endorsement for a group of hard working and knowledgeable builders. Jay and his men redid …” - A 2024 customer said the company replaced their roof and windows and did a complete kitchen renovation _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM3aFBTOXNnRRAB!2m1!1s0x0:0xb729ef922aea96ef!3m1!1s2@1:CIHM0ogKEICAgIC7hPS9sgE%7C%7C?hl=en-US) — “5★ We’ve worked with Eddie, Jay and team at New England Artisans for more than 10 years. They replaced our roof, replaced our windows and di…” - A 2023 customer said NEA built a garage addition and was flexible through change orders and town variances _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ1cWRfbEFREAE!2m1!1s0x0:0xb729ef922aea96ef!3m1!1s2@1:CIHM0ogKEICAgID5qd_lAQ%7C%7C?hl=en-US) — “5★ We worked with NEA for an addition project and have been so pleased with the result and the process. They were highly responsive, deliver…” - A 2023 reviewer said a family-room extension with new foundation and roof had no issues in three years _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURoalppOHdRRRAB!2m1!1s0x0:0xb729ef922aea96ef!3m1!1s2@1:CIHM0ogKEICAgIDhjZi8wQE%7C%7C?hl=en-US) — “5★ There is great peace of mind knowing that something expensive was done correctly. NE Artisans did an extensive renovation to the main pa…” - A 2022 customer described a master bathroom renovation followed by a winter deck resurfacing _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyOFBHVEZnEAE!2m1!1s0x0:0xb729ef922aea96ef!3m1!1s2@1:CIHM0ogKEICAgID28PGTFg%7C%7C?hl=en-US) — “5★ We first worked with New England Artisans and Design when we realized we needed to renovate a master bathroom shortly after a move into a…” - A 2013 HomeAdvisor customer said a job meant to take 6 weeks had taken 5 months, with a lack of communication _(confidence: medium)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.NewEnglandArtisans.5747736.html) — “a job that was suppose to take only 6 weeks has now taken 5 months very un happy with customer service provided by this company. There was a…” - Connecticut lists its home improvement contractor registration, HIC.0583040, as active, held by New England Artisans Remodeling & Design Group LLC. _(confidence: high)_ - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hic license HIC.0583040 registry-verified active — registry holder of record: NEW ENGLAND ARTISANS REMODELING & DESIGN GROUP LLC” - Specializes in General Contractor / Remodeling _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ1cWRfbEFREAE!2m1!1s0x0:0xb729ef922aea96ef!3m1!1s2@1:CIHM0ogKEICAgID5qd_lAQ%7C%7C?hl=en-US) — “5★ We worked with NEA for an addition project and have been so pleased with the result and the process. They were highly responsive, deliver…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURoalppOHdRRRAB!2m1!1s0x0:0xb729ef922aea96ef!3m1!1s2@1:CIHM0ogKEICAgIDhjZi8wQE%7C%7C?hl=en-US) — “5★ There is great peace of mind knowing that something expensive was done correctly. NE Artisans did an extensive renovation to the main pa…” - [Better Business Bureau](https://www.bbb.org/us/ct/weston/profile/home-improvement/new-england-artisans-remodeling-design-group-llc-0111-17009056) — “About (Better Business Bureau, self-described): New England Artisans Remodeling & Design Group offers construction and remodeling services, …” - Specializes in Bathroom Remodel _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBeDhYandRRRAB!2m1!1s0x0:0xb729ef922aea96ef!3m1!1s2@1:CIHM0ogKEICAgMCAx8XjwQE%7C%7C?hl=en-US) — “5★ My goodness! What a pleasure to write this endorsement for a group of hard working and knowledgeable builders. Jay and his men redid …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyOFBHVEZnEAE!2m1!1s0x0:0xb729ef922aea96ef!3m1!1s2@1:CIHM0ogKEICAgID28PGTFg%7C%7C?hl=en-US) — “5★ We first worked with New England Artisans and Design when we realized we needed to renovate a master bathroom shortly after a move into a…” - Also offers Carpentry _(confidence: medium)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.NewEnglandArtisans.5747736.html) — “5★ Eddie and his team did a great job making our bar base cabinet. The quality of work really shows. Installation was easy as well. They mak…” - Also offers Kitchen Remodel _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM3aFBTOXNnRRAB!2m1!1s0x0:0xb729ef922aea96ef!3m1!1s2@1:CIHM0ogKEICAgIC7hPS9sgE%7C%7C?hl=en-US) — “5★ We’ve worked with Eddie, Jay and team at New England Artisans for more than 10 years. They replaced our roof, replaced our windows and di…” - [Better Business Bureau](https://www.bbb.org/us/ct/weston/profile/home-improvement/new-england-artisans-remodeling-design-group-llc-0111-17009056) — “About (Better Business Bureau, self-described): New England Artisans Remodeling & Design Group offers construction and remodeling services, …” - Also offers Roofing _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM3aFBTOXNnRRAB!2m1!1s0x0:0xb729ef922aea96ef!3m1!1s2@1:CIHM0ogKEICAgIC7hPS9sgE%7C%7C?hl=en-US) — “5★ We’ve worked with Eddie, Jay and team at New England Artisans for more than 10 years. They replaced our roof, replaced our windows and di…” - [HomeAdvisor](https://www.homeadvisor.com/rated.NewEnglandArtisans.5747736.html) — “From the start Eddie was professional and very friendly. I had complete confidence in just letting he and his crew replace my roof. Eddie di…” - Also offers Windows / Siding / Gutters _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM3aFBTOXNnRRAB!2m1!1s0x0:0xb729ef922aea96ef!3m1!1s2@1:CIHM0ogKEICAgIC7hPS9sgE%7C%7C?hl=en-US) — “5★ We’ve worked with Eddie, Jay and team at New England Artisans for more than 10 years. They replaced our roof, replaced our windows and di…” ## License Status: **active** (#HIC.0583040, hic) — verified against the official CT state registry on 2026-10-19, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=New%20England%20Artisans%20Remodeling%20%26%20Design%20Group%2C%20LLC&query_place_id=ChIJv-9XPJY33oER75bqKpLvKbc): 4.8★ from 17 ratings - [Official Website](https://www.newenglandartisansdesign.com): 27 yrs in business · Self-reported profile and service details - [Google Reviews](https://www.google.com/maps/search/?api=1&query=New%20England%20Artisans%20Remodeling%20%26%20Design%20Group%2C%20LLC&query_place_id=ChIJv-9XPJY33oER75bqKpLvKbc): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ct/weston/profile/home-improvement/new-england-artisans-remodeling-design-group-llc-0111-17009056): Listed on this source - [Houzz](https://www.houzz.com/professionals/design-build-firms/new-england-artisans-remodeling-and-design-group-pfvwus-pf~277298195): 5.0★ from 13 ratings - [HomeAdvisor](https://www.homeadvisor.com/rated.NewEnglandArtisans.5747736.html): 4.8★ from 22 ratings - [Local News](http://www.newroofct.com/contractor-directory.php): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Vincent Tufo · 2025-10-14**: Amazing company. Committed to high quality, client service and design. - **5/5 · Google Reviews · The Traveler · 2025-08-27**: can’t say enough about New England Artisans LLC. They renovated my 1895 beach home in Norwalk, and the results are nothing short of incredible. From start to finish, their team was professional, attentive, and clearly committed to excellence. They respected the history and character of the home whi… - **5/5 · Google Reviews · Morgan Nelson · 2025-08-22**: I had a really great experience with New England Artisans. They were reliable, easy to communicate with, and always made sure to understand what I wanted. The work came out exactly how I hoped, and the whole process felt smooth and stress-free. Definitely recommend. - **5/5 · Google Reviews · Susie Brewer · 2025-02-04**: My goodness! What a pleasure to write this endorsement for a group of hard working and knowledgeable builders. Jay and his men redid our master bath, fixed the kitchen backsplash and spruced up our mudroom. This involved tiling, cabinetry, electrical work and plumbing, all of which was done e… - **5/5 · Google Reviews · Joel Chestler · 2024-08-12**: We’ve worked with Eddie, Jay and team at New England Artisans for more than 10 years. They replaced our roof, replaced our windows and did a complete kitchen renovation. The quality of their work is exceptional, their rates are fair and they’re good people. I highly recommend them! - **5/5 · Google Reviews · Pasquale Pilato · 2024-01-29**: Great guys to work with. - **5/5 · Google Reviews · Abby Watson · 2023-10-26**: We worked with NEA for an addition project and have been so pleased with the result and the process. They were highly responsive, delivered high quality work and built a garage addition for us that exceeded expectations! They were flexible and fair throughout the process, specifically as we navigate… - **5/5 · Google Reviews · Randall Barker · 2023-10-04**: NEA dis both our bathrooms and roof. Such great workmanship, but the difference…. After sales service! After a few years of doing this job, they still came back or help when we needed. Great job and many thanks! Randall - **5/5 · Google Reviews · Conrad S · 2023-04-05**: Jay and the NEA team were absolutely fantastic in their remodel of my home. They are very professional and went above and beyond to meet our needs. Doing a remodel is riddled with uncertainty as I was unsure what to expect, and every step along the way they faced every challenge and found solutions … - **5/5 · Google Reviews · PG · 2023-03-14**: There is great peace of mind knowing that something expensive was done correctly. NE Artisans did an extensive renovation to the main part of our house, extending the family room, which included adding foundation and a new roof. The work was done in a top notch manner, and we have had no issues si… --- Data freshness: last scanned 2026-10-14T00:21:13.753Z. Cite as: New England Artisans Remodeling & Design Group, LLC — Tavlee (https://tavlee.com/contractor/new-england-artisans-remodeling-and-design-group-llc) Source: https://tavlee.com/contractor/new-england-artisans-remodeling-and-design-group-llc ## Sitemap [Full site index](https://tavlee.com/sitemap.md)