--- title: "New England Custom Floors" description: "New England Custom Floors is a Westport wood-floor shop: sanding, staining, refinishing and installing hardwood. Google shows 4.9 stars from 42 ratings. It" doc_version: "2026-10-19" last_updated: "2026-10-19" --- # New England Custom Floors **Trade:** Flooring · **Address:** 101 Franklin St Ste b, Westport, CT 06880 · **Phone:** (203) 227-2819 · **Website:** http://www.newenglandcustomfloors.com/ · **Languages:** English **Rating: 4.7/5** (high confidence) — from 38 reviews across 9 sources. 100% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative. ## The honest read New England Custom Floors is a Westport wood-floor shop: sanding, staining, refinishing and installing hardwood. Google shows 4.9 stars from 42 ratings. Its Houzz profile says the family business is owned and operated by Ismael and Jorge Ibarra. A 2025 customer who bought an antique home in North Stamford said Jorge and his team restored and repaired wide plank chestnut and pine floors, reset nearly all the nails, and came back several months later to reset nails again. A 2026 customer said Ismael and his team sanded and stained their floors, kept the house clean and finished on schedule. A 2024 customer said the company installed oak flooring in a 1911 house. A 2023 customer said the team covered the home in plastic, double wrapped the kitchen appliances, and matched the floor stain to the original stairs. A 2023 customer who described themselves as a building contractor said they had used Jorge and Ishmael for flooring projects for well over 10 years, including hand-scraped floors. A 2023 customer said the company installed wide plank white oak in a new kitchen and created a stain to match existing 1930s red oak. A 2022 customer said Jorge's team had worked for them three times since 2009, most recently installing a wood floor in a powder room. Connecticut lists its home improvement contractor registration, HIC.0555926, as active, held by New England Custom Floors LLC. **Strengths:** - Antique floor restoration — a 2025 customer described chestnut and pine floors restored - Dust control — a 2023 customer said the home was covered in plastic - Stain matching — a 2023 customer said the stain matched 1930s red oak - On-schedule finish — a 2026 customer said the job was done on schedule ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - 4.9 stars from 42 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=New%20England%20Custom%20Floors&query_place_id=ChIJTfJ5pIob6IkRBMcB_6yYb4o) — “Google: 4.9★ from 42 ratings” - A 2025 customer described restoration of wide plank chestnut and pine floors in an antique North Stamford home _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSNlVVWmhVMWRxVWtFeVJXazVSM2xtVFZKWVoyYxAB!2m1!1s0x0:0x8a6f98acff01c704!3m1!1s2@1:CAIQACodChtycF9oOjR6UUZhU1dqUkEyRWk5R3lmTVJYZ2c%7C%7C?hl=en-US) — “5★ I purchased an antique home in North Stamford requiring wood flooring restoration. We worked with 3 contractors to provide estimates and …” - A 2026 customer said the floors were sanded and stained on schedule with the house kept clean _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xscVVFOVBkRnBGT1hKc1JtbEZkVlExUlhjeVluYxAB!2m1!1s0x0:0x8a6f98acff01c704!3m1!1s2@1:CAIQACodChtycF9oOllqUE9PdFpFOXJsRmlFdVQ1RXcyYnc%7C%7C?hl=en-US) — “5★ We just had our floors sanded and stained by New England custom. Ismael and his team did a great job. They kept the house clean an…” - A 2024 customer said the company installed oak flooring in a 1911 house _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUREeFlpREpREAE!2m1!1s0x0:0x8a6f98acff01c704!3m1!1s2@1:CIHM0ogKEICAgIDDxYiDJQ%7C%7C?hl=en-US) — “5★ New England Custom Floors installed oak flooring in my house. Did beautiful hearing bone pattern and beautiful finish in my 1911, 5000 sq…” - A 2023 customer said the team covered the home in plastic and matched the stain to the stairs _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNwM3ZPeXdRRRAB!2m1!1s0x0:0x8a6f98acff01c704!3m1!1s2@1:CIHM0ogKEICAgICp3vOywQE%7C%7C?hl=en-US) — “5★ Jorge and his team at New England Custom Floors did an incredible job sanding and staining the floors of our newly purchased home. We wan…” - The Houzz profile says the business is owned and operated by Ismael and Jorge Ibarra _(confidence: medium)_ - [Houzz](https://www.houzz.com/professionals/general-contractors/new-england-custom-floors-pfvwus-pf~151402567) — “About (Houzz profile, the business's own statement): For 17 years, our family owned business, owned and operated by Ismael and Jorge Ibarra,…” - Connecticut lists its home improvement contractor registration, HIC.0555926, as active, held by New England Custom Floors LLC. _(confidence: high)_ - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hic license HIC.0555926 registry-verified active — registry holder of record: NEW ENGLAND CUSTOM FLOORS LLC” - Specializes in Flooring _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xscVVFOVBkRnBGT1hKc1JtbEZkVlExUlhjeVluYxAB!2m1!1s0x0:0x8a6f98acff01c704!3m1!1s2@1:CAIQACodChtycF9oOllqUE9PdFpFOXJsRmlFdVQ1RXcyYnc%7C%7C?hl=en-US) — “5★ We just had our floors sanded and stained by New England custom. Ismael and his team did a great job. They kept the house clean an…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSNlVVWmhVMWRxVWtFeVJXazVSM2xtVFZKWVoyYxAB!2m1!1s0x0:0x8a6f98acff01c704!3m1!1s2@1:CAIQACodChtycF9oOjR6UUZhU1dqUkEyRWk5R3lmTVJYZ2c%7C%7C?hl=en-US) — “5★ I purchased an antique home in North Stamford requiring wood flooring restoration. We worked with 3 contractors to provide estimates and …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNIMzY3YzBBRRAB!2m1!1s0x0:0x8a6f98acff01c704!3m1!1s2@1:CIHM0ogKEICAgICH367c0AE%7C%7C?hl=en-US) — “5★ New England Custom Floors did an amazing job installing and finishing hardwood flooring in several rooms of our home in Trumbull. The cr…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUREeFlpREpREAE!2m1!1s0x0:0x8a6f98acff01c704!3m1!1s2@1:CIHM0ogKEICAgIDDxYiDJQ%7C%7C?hl=en-US) — “5★ New England Custom Floors installed oak flooring in my house. Did beautiful hearing bone pattern and beautiful finish in my 1911, 5000 sq…” ## Ownership - Identifies as family-owned — the business's own statement, not independently verified. ## License Status: **active** (#HIC.0555926, hic) — verified against the official CT state registry on 2026-10-19, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=New%20England%20Custom%20Floors&query_place_id=ChIJTfJ5pIob6IkRBMcB_6yYb4o): 4.9★ from 42 ratings - [Reddit](https://www.reddit.com/r/mazda3/comments/t6y7pc/custom_allweather_floor_mats_22_fitment_question/): 0 community mentions discussing this business - [Better Business Bureau](https://www.bbb.org/us/ct/westport/profile/flooring-contractors/new-england-custom-floors-llc-0111-45001395): Listed on this source - [Google Reviews](https://www.google.com/maps/search/?api=1&query=New%20England%20Custom%20Floors&query_place_id=ChIJTfJ5pIob6IkRBMcB_6yYb4o): Listed on this source - [Official Website](http://www.newenglandcustomfloors.com): 30 yrs in business · Self-reported profile and service details - [Houzz](https://www.houzz.com/professionals/general-contractors/new-england-custom-floors-pfvwus-pf~151402567): 5.0★ from 1 ratings - [Local Chambers of Commerce](https://members.westportchamber.com/list/ql/home-garden-12): Listed on this source - [Procore Construction Network](https://network.procore.com/p/new-england-custom-floors-llc-westport): Listed on this source - [Local News](https://web.nwfa.org/Contractor-Contractor/New-England-Custom-Floors-LLC-749): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Matt Hoffman · 2026-08-15**: I reached out to New England Custom Floors to see if they were able to help me with a very unique project I am working on, and they took the time to help me and make everything perfect. Highly recommend - **5/5 · Google Reviews · Lynne · 2026-04-08**: I highly recommend New England floors if you need your wood floors redone. They are efficient, professional and the equipment they use minimized the dust so it wasn’t the ordeal you might expect! We love our floors!! Thank you!! - **5/5 · Google Reviews · Ideal Tile of Stamford · 2026-02-19**: We just had our floors sanded and stained by New England custom. Ismael and his team did a great job. They kept the house clean and had the job done on schedule. The pricing was very competitive and end results are great The floors look amazing and we are very happy. Myrian in the office… - **5/5 · Google Reviews · john fioravanti · 2025-12-23**: I purchased an antique home in North Stamford requiring wood flooring restoration. We worked with 3 contractors to provide estimates and Jorge and New England Custom floors stood out as the clear professionals. Jorge was courteous, polite and fastidious with his measurements and proposal. Jorge an… - **5/5 · Google Reviews · Leonardo Odreman · 2025-11-19**: They did and amazing job in our rental property. Thanks for everything guys, super recommend it - **5/5 · Google Reviews · Emily Lutz · 2025-11-07**: We hired the New England Custom Floors team to redo all the wood flooring in a home we purchased - the original hardwood was worn and had a yellow tint. They were a pleasure to work with, timely, communicative and did a phenomenal job restoring our floors to their glory! We went with a Bona Provinci… - **5/5 · Google Reviews · Noah · 2025-08-27**: New England Custom Floors redid all of the floors in our new house, including pulling up carpet, finishing all of the existing wood floors and putting in a new wood floor over a cement base. Their work is of the highest quality, their crews are professional and detail orientated, and the communicati… - **5/5 · Google Reviews · Kathy S · 2025-07-28**: We had a fantastic experience with New England Custom Floors! Jorge and his team did an incredible job refinishing our wood floors — they look brand new. The team was professional, punctual, and paid great attention to detail. Highly recommend their services to anyone looking to finish or refinish t… - **5/5 · Google Reviews · Jeanne Manto · 2025-03-20**: New England custom floors, specifically Ismael and his crew, were a pleasure to work with! Their set up was amazing, with minimal (to no) dust throughout the house. We were away while the work was being done but kept informed every step of the way with pictures and frequent status updates. The end r… - **5/5 · Google Reviews · Louise Cronin · 2024-12-04**: Ismael and his team did a beautiful job! He completely refinished our entire first floor and made our home look brand new. And the team was so kind and easy to work with. Highly recommended! --- Data freshness: last scanned 2026-10-13T23:20:35.280Z. Cite as: New England Custom Floors — Tavlee (https://tavlee.com/contractor/new-england-custom-floors-westport) Source: https://tavlee.com/contractor/new-england-custom-floors-westport ## Sitemap [Full site index](https://tavlee.com/sitemap.md)