# New England Design & Construction

**Trade:** General Contractor / Remodeling · **Address:** 342 Bedford St, Lexington, MA 02420, USA · **Phone:** (617) 708-0676 · **Website:** https://www.nedesignbuild.com/?utm_source=GMBlisting&utm_medium=organic · **Languages:** English

**Rating: 4.6/5** (medium confidence) — from 13 reviews across 6 sources.
100% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative.

## The honest read

New England Design & Construction (NEDC) is a Lexington-based design-build firm led by CEO Dave Supple, with licensed architects on staff and a Massachusetts home improvement contractor registration that's verified active. The company says it's been operating in Greater Boston for over 20 years, working on kitchen, bathroom, whole-home and historic remodels plus additions across Lexington, Boston, Newton, Cambridge, Coolidge Corner and Wayland.

The written record reads less like typical reviews and more like relationships — several reviewers describe multiple projects over the years, referrals to neighbors, and even a volunteer project collaboration. One story stands out: in a July 2025 review, a homeowner whose bathroom NEDC remodeled nine years earlier had a shower-door roller break, and rather than just point them to a part number, the company tracked down the vendor, sourced the replacement, and shipped it at no cost.

Reviewers consistently point to the design-build process itself as the draw — architects and construction teams working from the same plan rather than handing a project off cold. In a December 2021 review, a homeowner described the process from a first walkthrough with Dave Supple himself through design options, budgeting, and material selection as going "exceedingly well." In an August 2023 review, a client who had worked with many home remodeling firms over the years called NEDC the best they'd dealt with, citing fair pricing and adequate staffing to keep projects moving.

The company holds GuildQuality's Guild Master Award for outstanding customer service for 12 years running, and a 2021 industry report on the firm cited a 93% all-time client recommend rate. It's also a member of the Lexington Chamber of Commerce.

Given the design-build model and the scope of the projects described here — gut renovations, additions, historic remodels — this looks like a fit for a larger project with a real budget and timeline, more than a single quick repair.

**Strengths:**
- Design-build model — architects and builders work from one plan
- Long-term support — sourced a free replacement part nine years later
- Repeat GuildQuality honoree — Guild Master Award 12 years running

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Its Massachusetts home improvement contractor registration is verified active. _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 167855 verified active”
- It holds GuildQuality's Guild Master Award for outstanding customer service, 12 years running. _(confidence: high)_
  - [Official Website](https://www.nedesignbuild.com) — “Stated certification/affiliation: GuildQuality Guild Master Award for Outstanding Customer Service, 12 years running”
- It is led by CEO Dave Supple and has licensed architects on staff. _(confidence: high)_
  - [Official Website](https://www.nedesignbuild.com) — “Ownership (self-reported): Led by CEO David (Dave) Supple.”
  - [Official Website](https://www.nedesignbuild.com) — “Stated certification/affiliation: Licensed architects on staff”
- It is listed as a member of the Lexington Chamber of Commerce. _(confidence: medium)_
  - [Local Chambers of Commerce](https://business.lexingtonchamber.org/list/member/new-england-design-construction-3818) — “Listed as a member of the Lexington Chamber of Commerce”
- In a July 2025 review, a homeowner whose bathroom was remodeled nine years earlier had NEDC track down and ship a replacement shower-door part at no cost. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGQlRqSnVPVXN0ZUdSd1pYRnRRakphYTBwU2JuYxAB!2m1!1s0x0:0xb3c8ed7ba6005f7d!3m1!1s2@1:CAIQACodChtycF9oOjFBTjJuOUsteGRwZXFtQjJaa0pSbnc%7C%7C?hl=en) — “5★ NEDC completed remodeled our bathrooms about nine years ago, and they have held up great. But recently one of the rollers on the shower d…”
- In a December 2021 review, a homeowner described the process from a first walkthrough with Dave Supple through design, budgeting, and material selection as going exceedingly well. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtM0xPN2lRRRAB!2m1!1s0x0:0xb3c8ed7ba6005f7d!3m1!1s2@1:CIHM0ogKEICAgICm3LO7iQE%7C%7C?hl=en) — “5★ NEDC did a gut renovation of our house. The process with them was amazing from start to finish. From our first meeting with the president…”
- In an August 2023 review, a client who had worked with many remodeling firms over the years called NEDC the best they'd dealt with, citing fair pricing and adequate staffing. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNwaHRTMktBEAE!2m1!1s0x0:0xb3c8ed7ba6005f7d!3m1!1s2@1:CIHM0ogKEICAgICphtS2KA%7C%7C?hl=en) — “5★ I have nothing but glowing remarks for NEDC.   I have worked with many home remodeling firms over the years regarding many small to mediu…”
- A 2021 industry report on the firm cited a 93% all-time client recommend rate. _(confidence: medium)_
  - [qualifiedremodeler.com](https://www.qualifiedremodeler.com/new-england-design-construction-2/) — “qualifiedremodeler.com — GQ All-time Recommend Rate: 93% GQ 2020 Recommend Rate: 96% Number of Jobs in 2020: 15 Type of Firm: Design/Build C…”
- Its own site describes kitchen, bathroom, whole-home, and historic remodels plus home additions across Lexington, Boston, Newton, Cambridge, Coolidge Corner, and Wayland. _(confidence: high)_
  - [Official Website](https://www.nedesignbuild.com) — “A Boston-area (Lexington, MA) design-build architectural firm offering kitchen, bathroom, whole-home, and historic remodels plus home additi…”
  - [Official Website](https://www.nedesignbuild.com) — “Stated service area (self-reported): Lexington, Boston, Newton, Cambridge, Coolidge Corner, Wayland”
- Specializes in General Contractor / Remodeling _(confidence: high)_
  - [Official Website](https://www.nedesignbuild.com) — “A Boston-area (Lexington, MA) design-build architectural firm offering kitchen, bathroom, whole-home, and historic remodels plus home additi…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtM0xPN2lRRRAB!2m1!1s0x0:0xb3c8ed7ba6005f7d!3m1!1s2@1:CIHM0ogKEICAgICm3LO7iQE%7C%7C?hl=en) — “5★ NEDC did a gut renovation of our house. The process with them was amazing from start to finish. From our first meeting with the president…”
- Specializes in Kitchen Remodel _(confidence: high)_
  - [Official Website](https://www.nedesignbuild.com) — “A Boston-area (Lexington, MA) design-build architectural firm offering kitchen, bathroom, whole-home, and historic remodels plus home additi…”
- Specializes in Bathroom Remodel _(confidence: high)_
  - [Official Website](https://www.nedesignbuild.com) — “A Boston-area (Lexington, MA) design-build architectural firm offering kitchen, bathroom, whole-home, and historic remodels plus home additi…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGQlRqSnVPVXN0ZUdSd1pYRnRRakphYTBwU2JuYxAB!2m1!1s0x0:0xb3c8ed7ba6005f7d!3m1!1s2@1:CAIQACodChtycF9oOjFBTjJuOUsteGRwZXFtQjJaa0pSbnc%7C%7C?hl=en) — “5★ NEDC completed remodeled our bathrooms about nine years ago, and they have held up great. But recently one of the rollers on the shower d…”

## License

Status: **active** (#167855, hic) — verified against the official MA state registry on 2026-07-04, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=New%20England%20Design%20%26%20Construction&query_place_id=ChIJ0Z3Gmod544kRfV8ApnvtyLM): 5.0★ from 34 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=New%20England%20Design%20%26%20Construction&query_place_id=ChIJ0Z3Gmod544kRfV8ApnvtyLM): Listed on this source
- [Official Website](https://www.nedesignbuild.com): 20 yrs in business · Self-reported profile and service details
- [Local Chambers of Commerce](https://business.lexingtonchamber.org/list/member/new-england-design-construction-3818): Listed on this source
- [Exa](https://www.guildquality.com/profile/new-england-design-and-construction-2?tab=reviews): 5 web mentions across the open web (each linked to its source)
- [Porch](https://pro.porch.com/boston-ma/design-and-build-firms/new-england-design-and-construction/pp): Listed on this source

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “NEDC is a very reputable high-end design-build firm.” — u/robot_most_human in r/ArlingtonMA (2026-02-12) — https://www.reddit.com/r/ArlingtonMA/comments/1r26x41/any_contractor_recommendations_for_2story/o4wml1n/
- “GQ All-time Recommend Rate: 93% GQ 2020 Recommend Rate: 96% Number of Jobs in 2020: 15 Type of Firm: Design/Build CEO: David Supple” — qualifiedremodeler.com (2021-07-09) — https://www.qualifiedremodeler.com/new-england-design-construction-2/
- “19x Best of Houzz winner ... Greater Boston's Award Winning Design Build Firm | 10x Best of Houzz” — houzz.co.nz — https://www.houzz.co.nz/hznb/professionals/design-and-construction-firms/new-england-design-and-construction-pfvwus-pf~1325474788

## Recent reviews

- **5/5 · Google Reviews · Debra Apruzzese · 2026-06-18**: NEDC appealed to us because of the Design Build offering, and their excellent reputation for truly caring about their client’s needs, so much so they have a five year warranty on all their work. We selected them for our total renovation of a city condominium. NEDC’s communication fluidity between de…
- **5/5 · Google Reviews · Christian Gudmand · 2026-01-13**: We just worked with NEDC on building a barn and we had a wonderful experience with them. Great attention to detail, responsive communication and a high quality of work. Looking forward to the next one with them.
- **5/5 · Google Reviews · Ken Hancock · 2025-07-03**: NEDC completed remodeled our bathrooms about nine years ago, and they have held up great. But recently one of the rollers on the shower door broke. I contacted them just to see if they could identify the parts we neeeded and where to get them, but they went much further, finding the part and vendor …
- **5/5 · Google Reviews · Dane Austin · 2024-09-05**: Working with New England Design and Construction has been an absolute pleasure! Whether we were collaborating on a Room to Dream volunteer project, referring them to our neighbors, or embarking on whole home redesigns together with our clients, their professionalism and dedication have always shone …
- **5/5 · Google Reviews · Ruben Espaillat · 2024-03-08**: Super professional
- **5/5 · Google Reviews · DesignerBath Watertown · 2024-02-13**: It's great working with NEDC team - their designer & project management team is comprised of folks that are professional, thorough and knowledgeable. They know how to guide their clients through the process and make it enjoyable!
- **5/5 · Google Reviews · Meghan Block · 2023-11-20**: I tell anyone who will listen how grateful I am to have worked with NEDC for our project. David and his entire team go above and beyond to ensure that their clients feel supported, heard, and in-the-know. I am a big believer in the design-build process and the protections it offers to the homeowner,…
- **5/5 · Google Reviews · Lucas Machado · 2023-08-15**: NEDC is the real deal. The core of this company is a close-knit team of passionate professionals, which I think makes all the difference. For those homeowners looking for a committed team that will produce quality and thrilling results, look no further. I have collaborated with NEDC on several compl…
- **5/5 · Google Reviews · Karen Charles · 2023-08-02**: I have nothing but glowing remarks for NEDC.   I have worked with many home remodeling firms over the years regarding many small to medium to large remodeling projects and NEDC by far has been the best contractor I have ever dealt with for a host of reasons.  First, they really care about their clie…
- **5/5 · Google Reviews · Eric Penetar · 2023-07-07**: NEDC did a great job from start to finish. They took the time and detail to understand what we were trying to accomplish with our space, and the whole process was extremely smooth.

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Data freshness: last scanned 2026-07-04T22:20:52.063Z.
Cite as: New England Design & Construction — Tavlee (https://tavlee.com/contractor/new-england-design-and-construction-lexington)
Source: https://tavlee.com/contractor/new-england-design-and-construction-lexington