# New England HVAC Pros

**Trade:** HVAC / Heating & Cooling · **Address:** 145 Bodwell St, Avon, MA 02322, USA · **Phone:** (508) 213-9472 · **Website:** https://www.nehvacpros.com/ · **Languages:** English

**Rating: 4.4/5** (medium confidence) — from 161 reviews across 4 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low.
99% of sentiment-scored reviews read net-positive. Last 6 months: 46 reviews, 1 negative.

## The honest read

New England HVAC Pros is an Avon shop that's built a reputation for showing up fast — reviewers keep describing technicians arriving the same day, sometimes within hours, for AC and furnace emergencies. Its Massachusetts HVAC license (940-SM-B) is verified active, and on Google it holds a 5★ average from 182 ratings.

The reviews describe emergency work across the board: a heating failure during the February 2026 blizzard that David Smith responded to within hours, a July 2025 heat-wave AC breakdown for a 100-year-old customer's father handled with a loaner window unit while a new system was arranged, and an 89-year-old customer's central air fixed the day after she called during a hot spell. Technicians named across the reviews — David Smith, Dave, Angel, Cody, Jason, Dylan and Cory — are repeatedly described as explaining the diagnosis and pricing before doing the work.

A recurring theme is second opinions: in an October 2025 review, a customer described getting a much smaller, cheaper fix from New England HVAC Pros after a different company told her she needed an entirely new boiler and water heater — the technician found the actual issue and saved her thousands rather than pushing a new system.

The one substantive complaint, from a February 2026 review, described the opposite pattern: after finding a cracked furnace during a routine cleaning, the company quoted $21,000 with a rushed four-day install and pushed a 9.9%, ten-year financing plan before answering the customer's questions; that customer went elsewhere and got the same job done for about $7,000 less within a day.

Given the volume of detailed, positive accounts of emergency response and clear pricing, it's still worth getting a second quote on any large replacement, since one review describes a markedly higher price than a competitor quoted for comparable work.

**Strengths:**
- Fast emergency response — techs often arrive same day or next morning
- Honest second opinions — avoided an unneeded system replacement
- Clear pricing upfront — techs explain diagnosis and cost before work

**Concerns:**
- Pushy financing pitch — one review cites a high quote before questions answered

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Holds an active Massachusetts HVAC license (940-SM-B), verified against the state registry. _(confidence: high)_
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA hvac license 940-SM-B verified active”
- Google shows a 5★ average from 182 ratings. _(confidence: high)_
  - [Google](https://maps.google.com/?cid=7162731731516823081&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 5★ from 182 ratings”
- A February 2026 review described responding within hours to a furnace failure during that month's blizzard. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kwNFozQnBhVnBoZDFSNk9WSmpZbEpwVTJwME5HYxAB!2m1!1s0x0:0x6367228f5e7a9629!3m1!1s2@1:CAIQACodChtycF9oOi04Z3BpaVphd1R6OVJjYlJpU2p0NGc%7C%7C?hl=en) — “5★ Unfortunately, my heating system stopped working during the week of the blizzard of February 2026. I placed a call to New England HVAC an…”
- A July 2025 review described same-day help with a loaner window AC unit for an elderly parent during a heat wave. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5NVFWVTVTV1ppZWpsNmVVUlllVlI1YkdSWFNWRRAB!2m1!1s0x0:0x6367228f5e7a9629!3m1!1s2@1:CAIQACodChtycF9oOl95QVU5SWZiejl6eURYeVR5bGRXSVE%7C%7C?hl=en) — “5★ The New England HVAC Pros were fantastic and I would highly recommend the company.   My father's AC system stopped working on a 90 degree…”
- In an October 2025 review, a technician found and fixed a smaller boiler-tank issue after another company said a full replacement was needed, saving the customer thousands. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoWllYbE9TemxXUW1oZlYzRjJObEZxUVhOV01rRRAB!2m1!1s0x0:0x6367228f5e7a9629!3m1!1s2@1:CAIQACodChtycF9oOlhZYXlOSzlWQmhfV3F2NlFqQXNWMkE%7C%7C?hl=en) — “5★ I am so glad that I reached out to NE HVAC Pros and got a 2nd opinion after having a different company come out first to help me with my …”
- A February 2026 review described a $21,000 quote with a rushed four-day install and a pushed 9.9%, ten-year financing pitch before questions were answered; the customer had the same job done elsewhere for about $7,000 less within a day. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tadlRuZEJXVU5YYWxodWVHOVVORzVqTkMwelEwRRAB!2m1!1s0x0:0x6367228f5e7a9629!3m1!1s2@1:CAIQACodChtycF9oOkZvTndBWUNXalhueG9UNG5jNC0zQ0E%7C%7C?hl=en) — “1★ When they found a crack in my furnace while cleaning, they turned it off in below freezing temperatures. That is the law, unfortunate, bu…”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google](https://maps.google.com/?cid=7162731731516823081&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 5★ from 182 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WRmVFcGhaV1I0YlU5TWRUZElhemhJZVZSQ1JIYxAB!2m1!1s0x0:0x6367228f5e7a9629!3m1!1s2@1:CAIQACodChtycF9oOmVFeEphZWR4bU9MdTdIazhIeVRCRHc%7C%7C?hl=en) — “5★ After our AC broke beyond repair during one of the hottest weeks in June, I had trouble finding a company that could even come out to giv…”
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA hvac license 940-SM-B verified active”

## Ownership

- Identifies as veteran-owned — the business's own statement, not independently verified.

## License

Status: **active** (#940-SM-B, hvac) — verified against the official MA state registry on 2026-07-02, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=New%20England%20HVAC%20Pros&query_place_id=ChIJ_VeQjFKD5IkRKZZ6Xo8iZ2M): 5.0★ from 182 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=New%20England%20HVAC%20Pros&query_place_id=ChIJ_VeQjFKD5IkRKZZ6Xo8iZ2M): Listed on this source
- [Official Website](https://www.nehvacpros.com): Self-reported profile and service details
- [Exa](https://contractorfinder.geappliances.com/contractors/new-england-hvac-pros-llc-46238-avon-ma): 4 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · Justin Dashner · 2026-06-30**: After our AC broke beyond repair during one of the hottest weeks in June, I had trouble finding a company that could even come out to give me a quote on replacement. Multiple companies never got back to me or were booking weeks out. New England HVAC Pros came out with 2 hours, looked at my system, a…
- **5/5 · Google Reviews · Luigi Ciara · 2026-06-30**: Angel the technician came early and ready to service my AC unit. Performed a detailed maintenance and repair inspection of AC condenser unit. Simply great experience. A new customer.
- **5/5 · Google Reviews · Judy Mannion · 2026-06-29**: Excellent Customer Service Great job done!
- **5/5 · Google Reviews · Tom Fleming · 2026-06-24**: Dave was very nice to work with, knowledgeable and quite efficient. I have found my new HVAC company!
- **5/5 · Google Reviews · Bruce & Rosemary Storer · 2026-06-23**: very pleased with all aspects of the installation,the guys were very professional and knowledgeable love our mini splits thanks again
- **5/5 · Google Reviews · Mark Schneider · 2026-06-18**: New England HVAC Pros did a great job installing our new gas burner! On-time, courteous, totally professional!
- **5/5 · Google Reviews · Kurt Shaw · 2026-06-17**: The best ‼️had a problem with my 89 year old mother's central air-conditioner during a hot spell. They came out the next day fixed the problem. Very kind ,considerate and professional. Highly recommend ‼️
- **5/5 · Google Reviews · Megan Larsen · 2026-06-16**: Megan in office is stellar re communication and professionalism. Angel arrived on a Saturday, diagnosed the issue, showed me exactly why zone 3 was intermittently working. He gave me price to fix, ordered 2 parts, I paid deposit and he was back by Tuesday (today). Parts installed and ac is flowing b…
- **5/5 · Google Reviews · Julie Hargrave · 2026-06-13**: Arrived on time,(on the weekend!) very knowledgeable and fixed our AC unit on a 90 degree day! I highly recommend them!
- **5/5 · Google Reviews · Amitabh Nimonkar · 2026-06-11**: I want to drop a note and thank you them for sending Angel at such a short notice. He is an amazing employee and I hope the company values him. He resolved my issue of broken pipe drain running from my air handler promptly and I am back to being normal again! No extra charges, no extra services, no …

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Data freshness: last scanned 2026-07-02T11:55:46.351Z.
Cite as: New England HVAC Pros — Tavlee (https://tavlee.com/contractor/new-england-hvac-pros-avon)
Source: https://tavlee.com/contractor/new-england-hvac-pros-avon