# New England Plumbing & HVAC Solutions, Inc.

**Trade:** HVAC / Heating & Cooling · **Phone:** (508) 221-2991 · **Website:** https://neplumbinghvacsolutions.com/ · **Languages:** English

**Rating: 4.8/5** (medium confidence) — from 21 reviews across 3 sources.
100% of sentiment-scored reviews read net-positive. Last 6 months: 2 reviews, 0 negative.

## The honest read

New England Plumbing & HVAC Solutions is a Cape Cod outfit built around one name that shows up in nearly every review: Matt (Matthew) Generoso. The company's own site says it's fully licensed, insured, and certified, and that it's been serving the Cape — Barnstable, Falmouth, Chatham, and more than a dozen other towns — for 17 years.

Recent reviews back up the reputation. In a June 2026 review, one customer calls the pricing great and says Matt shows up when he says he will; in a March 2026 review, another describes him installing a blowoff valve for a new irrigation system on short notice while landscapers were mid-job. In a February 2026 review, one customer specifically praises the lack of unnecessary upselling — "they explained everything clearly, didn't try to upsell anything unnecessary, and got the job done right the first time."

Older reviews describe bigger jobs with the same pattern: in a July 2025 review, one homeowner describes a full outdated heating system replaced over two days, cleaned up both times; in a January 2025 review, another describes a boiler and water heater replacement with the options clearly explained beforehand; and in a January 2025 review, a third describes Matt helping pick out a shower kit, faucets, and a toilet during a bathroom remodel. One reviewer, in a November 2025 review, identifies themselves as a general contractor and calls Matt one of their go-to subs, citing consistently accurate work.

There's nothing negative here to weigh against any of this. The company's licensing claim comes from its own site rather than an independent registry check, so it's worth a quick confirmation, but nothing in the reviews raises a doubt about the work itself.

For plumbing or HVAC work anywhere on the Cape — from a same-day leak fix to a full heating system swap — this is a small operation whose clients consistently point to the same person and the same habits: on time, thorough, and straightforward about what actually needs doing.

**Strengths:**
- Fast response — reviewers describe on-time, even short-notice, arrivals
- No unnecessary upsell — reviewers say the job gets fixed, not padded
- Clean job sites — reviewers note no mess left behind
- Trusted by other contractors — one general contractor calls him a go-to sub
- Clear explanations — reviewers cite the process being explained in plain terms

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Company website states it is fully licensed, insured, and certified _(confidence: low)_
  - [Official Website](https://neplumbinghvacsolutions.com) — “Stated certification/affiliation: fully licensed, insured, and certified”
- Self-reported 17 years in business serving Cape Cod towns including Barnstable, Falmouth, and Chatham _(confidence: medium)_
  - [Official Website](https://neplumbinghvacsolutions.com) — “Self-reported 17 years in business”
  - [Official Website](https://neplumbinghvacsolutions.com) — “Stated service area (self-reported): Barnstable, Bourne, Brewster, Chatham, Dennis, Eastham, Falmouth, Harwich, Mashpee, Orleans, Provinceto…”
- Reviewers describe fast response and on-time arrival, including short-notice jobs _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWM2NVWktVbDlDWW1FM09VVk5VMlppWkVsYWNVRRAB!2m1!1s0x0:0xbabf2cd926affc31!3m1!1s2@1:CAIQACodChtycF9oOkV3cUZKUl9CYmE3OUVNU2ZiZElacUE%7C%7C?hl=en) — “5★ Matt is great awsome pricing shows up when he says he will be there quick to respond great company”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCdmEyZEpOamxuU25SbU1YTk5VVGc0TlZWaVNsRRAB!2m1!1s0x0:0xbabf2cd926affc31!3m1!1s2@1:CAIQACodChtycF9oOjBva2dJNjlnSnRmMXNNUTg4NVViSlE%7C%7C?hl=en) — “5★ Matt did an excellent job installing a blowoff valve for my new irrigation system while the landscapers were working on my lawn. He is ve…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKbVltbHVjWFJTZVd0ZlRWOURiRmQ2UVZjMFVuYxAB!2m1!1s0x0:0xbabf2cd926affc31!3m1!1s2@1:CAIQACodChtycF9oOjJmYmlucXRSeWtfTV9DbFd6QVc0Unc%7C%7C?hl=en) — “5★ Matt showed up on time both days to replace our very outdated heating system! He was quick and efficient & even cleaned up the “mess” lef…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfMTRHOGNnEAE!2m1!1s0x0:0xbabf2cd926affc31!3m1!1s2@1:CIHM0ogKEICAgID_14G8cg%7C%7C?hl=en) — “5★ Matt helped my family with a leak and severely clogged toilet. When we called him he was able to schedule a a next day appointment to add…”
- Reviewers describe thorough explanations of the problem without unnecessary upselling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SaGNEVTJPVXRxYTFSdVVXMVZlWEpRUjNabVJYYxAB!2m1!1s0x0:0xbabf2cd926affc31!3m1!1s2@1:CAIQACodChtycF9oOnRhcDU2OUtqa1RuUW1VeXJQR3ZmRXc%7C%7C?hl=en) — “5★ I can’t recommend this HVAC company enough. Professional, on time, and extremely knowledgeable. They explained everything clearly, didn’t…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfcDdyVXlBRRAB!2m1!1s0x0:0xbabf2cd926affc31!3m1!1s2@1:CIHM0ogKEICAgID_p7rUyAE%7C%7C?hl=en) — “5★ From the start of the job, Matt was professional, friendly, and hardworking. He arrived on time, took the time to thoroughly assess the i…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfLS1YSVVBEAE!2m1!1s0x0:0xbabf2cd926affc31!3m1!1s2@1:CIHM0ogKEICAgID_--XIUA%7C%7C?hl=en) — “5★ I recently had New England Plumbing & HVAC Solutions come out to replace my boiler and water heater. I couldn't be more impressed with th…”
- Reviewers note clean job sites with no mess left behind _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKbVltbHVjWFJTZVd0ZlRWOURiRmQ2UVZjMFVuYxAB!2m1!1s0x0:0xbabf2cd926affc31!3m1!1s2@1:CAIQACodChtycF9oOjJmYmlucXRSeWtfTV9DbFd6QVc0Unc%7C%7C?hl=en) — “5★ Matt showed up on time both days to replace our very outdated heating system! He was quick and efficient & even cleaned up the “mess” lef…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBa0w2a0VBEAE!2m1!1s0x0:0xbabf2cd926affc31!3m1!1s2@1:CIHM0ogKEICAgMCAkL6kEA%7C%7C?hl=en) — “5★ Professional, reliable, clean overall Excellent performance!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfcDdyVXlBRRAB!2m1!1s0x0:0xbabf2cd926affc31!3m1!1s2@1:CIHM0ogKEICAgID_p7rUyAE%7C%7C?hl=en) — “5★ From the start of the job, Matt was professional, friendly, and hardworking. He arrived on time, took the time to thoroughly assess the i…”
- A general contractor reviewer describes using him as a trusted subcontractor for client jobs _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SWGIzSmtkVE5rVkRjNU9HcEROM0ZFY3pNM2FsRRAB!2m1!1s0x0:0xbabf2cd926affc31!3m1!1s2@1:CAIQACodChtycF9oOnRXb3JkdTNkVDc5OGpDN3FEczM3alE%7C%7C?hl=en) — “5★ Matt is a true professional. Always does what he says he going to do and beyond. As a contractor I need good subs. His work is spot on ev…”
- Replaces heating systems, boilers, and water heaters _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKbVltbHVjWFJTZVd0ZlRWOURiRmQ2UVZjMFVuYxAB!2m1!1s0x0:0xbabf2cd926affc31!3m1!1s2@1:CAIQACodChtycF9oOjJmYmlucXRSeWtfTV9DbFd6QVc0Unc%7C%7C?hl=en) — “5★ Matt showed up on time both days to replace our very outdated heating system! He was quick and efficient & even cleaned up the “mess” lef…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfLS1YSVVBEAE!2m1!1s0x0:0xbabf2cd926affc31!3m1!1s2@1:CIHM0ogKEICAgID_--XIUA%7C%7C?hl=en) — “5★ I recently had New England Plumbing & HVAC Solutions come out to replace my boiler and water heater. I couldn't be more impressed with th…”
- Assists with plumbing fixture selection and installation during bathroom remodels _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBaU1EdzdnRRAB!2m1!1s0x0:0xbabf2cd926affc31!3m1!1s2@1:CIHM0ogKEICAgMCAiMDw7gE%7C%7C?hl=en) — “5★ We have recently remodeled both of our upstairs bathrooms, New England Plumbing was wonderful in every detail, from helping us on choosin…”
- Diagnoses and repairs leaks and clogs _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfdDRHMU1REAE!2m1!1s0x0:0xbabf2cd926affc31!3m1!1s2@1:CIHM0ogKEICAgID_t4G1MQ%7C%7C?hl=en) — “5★ Matt was great! We've had some trouble with plumbers in the past and he went above and beyond to take care of us. Wouldn't hesitate to ca…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfMTRHOGNnEAE!2m1!1s0x0:0xbabf2cd926affc31!3m1!1s2@1:CIHM0ogKEICAgID_14G8cg%7C%7C?hl=en) — “5★ Matt helped my family with a leak and severely clogged toilet. When we called him he was able to schedule a a next day appointment to add…”
- Installs irrigation system components such as blowoff valves _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCdmEyZEpOamxuU25SbU1YTk5VVGc0TlZWaVNsRRAB!2m1!1s0x0:0xbabf2cd926affc31!3m1!1s2@1:CAIQACodChtycF9oOjBva2dJNjlnSnRmMXNNUTg4NVViSlE%7C%7C?hl=en) — “5★ Matt did an excellent job installing a blowoff valve for my new irrigation system while the landscapers were working on my lawn. He is ve…”
- Specializes in Plumbing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBaU1EdzdnRRAB!2m1!1s0x0:0xbabf2cd926affc31!3m1!1s2@1:CIHM0ogKEICAgMCAiMDw7gE%7C%7C?hl=en) — “5★ We have recently remodeled both of our upstairs bathrooms, New England Plumbing was wonderful in every detail, from helping us on choosin…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfdDRHMU1REAE!2m1!1s0x0:0xbabf2cd926affc31!3m1!1s2@1:CIHM0ogKEICAgID_t4G1MQ%7C%7C?hl=en) — “5★ Matt was great! We've had some trouble with plumbers in the past and he went above and beyond to take care of us. Wouldn't hesitate to ca…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfMTRHOGNnEAE!2m1!1s0x0:0xbabf2cd926affc31!3m1!1s2@1:CIHM0ogKEICAgID_14G8cg%7C%7C?hl=en) — “5★ Matt helped my family with a leak and severely clogged toilet. When we called him he was able to schedule a a next day appointment to add…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfLS1YSVVBEAE!2m1!1s0x0:0xbabf2cd926affc31!3m1!1s2@1:CIHM0ogKEICAgID_--XIUA%7C%7C?hl=en) — “5★ I recently had New England Plumbing & HVAC Solutions come out to replace my boiler and water heater. I couldn't be more impressed with th…”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SaGNEVTJPVXRxYTFSdVVXMVZlWEpRUjNabVJYYxAB!2m1!1s0x0:0xbabf2cd926affc31!3m1!1s2@1:CAIQACodChtycF9oOnRhcDU2OUtqa1RuUW1VeXJQR3ZmRXc%7C%7C?hl=en) — “5★ I can’t recommend this HVAC company enough. Professional, on time, and extremely knowledgeable. They explained everything clearly, didn’t…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKbVltbHVjWFJTZVd0ZlRWOURiRmQ2UVZjMFVuYxAB!2m1!1s0x0:0xbabf2cd926affc31!3m1!1s2@1:CAIQACodChtycF9oOjJmYmlucXRSeWtfTV9DbFd6QVc0Unc%7C%7C?hl=en) — “5★ Matt showed up on time both days to replace our very outdated heating system! He was quick and efficient & even cleaned up the “mess” lef…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfLS1YSVVBEAE!2m1!1s0x0:0xbabf2cd926affc31!3m1!1s2@1:CIHM0ogKEICAgID_--XIUA%7C%7C?hl=en) — “5★ I recently had New England Plumbing & HVAC Solutions come out to replace my boiler and water heater. I couldn't be more impressed with th…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=New%20England%20Plumbing%20%26%20HVAC%20Solutions%2C%20Inc.&query_place_id=ChIJgfW7uiSoMgsRMfyvJtksv7o): 5.0★ from 24 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=New%20England%20Plumbing%20%26%20HVAC%20Solutions%2C%20Inc.&query_place_id=ChIJgfW7uiSoMgsRMfyvJtksv7o): Listed on this source
- [Official Website](https://neplumbinghvacsolutions.com): 17 yrs in business · Self-reported profile and service details

## Recent reviews

- **5/5 · Google Reviews · Mike Thiel · 2026-06-10**: Matt is great awsome pricing shows up when he says he will be there quick to respond great company
- **5/5 · Google Reviews · Thales A · 2026-03-01**: Matt did an excellent job installing a blowoff valve for my new irrigation system while the landscapers were working on my lawn. He is very knowledgeable, professional, and easy to work with. I really appreciated how quickly he was able to come out on such short notice. Thank you so much for all you…
- **5/5 · Google Reviews · Nicholas Guzman · 2026-02-13**: I can’t recommend this HVAC company enough. Professional, on time, and extremely knowledgeable. They explained everything clearly, didn’t try to upsell anything unnecessary, and got the job done right the first time. You can tell they really care about their customers and take pride in their work. I…
- **5/5 · Google Reviews · Mr Electrician · 2025-12-20**: We’ve worked with NEPHS on a few jobs and all I can say is I highly recommend them. Clean, detailed, professional and reliable. It’s always a pleasure working with them. They’re my go to!
- **5/5 · Google Reviews · Jack Calisti · 2025-11-26**: Super happy with Matt and the work he’s done for us. Will use again for future projects!
- **5/5 · Google Reviews · Brendan Herbert · 2025-11-18**: Matt is a true professional. Always does what he says he going to do and beyond. As a contractor I need good subs. His work is spot on every time. He’s just a great guy to work with.
- **5/5 · Google Reviews · Mattea Neff · 2025-07-23**: Matt showed up on time both days to replace our very outdated heating system! He was quick and efficient & even cleaned up the “mess” left behind! I would recommend him for any and all your plumbing and HVAC needs!
- **5/5 · Google Reviews · Deidre McClain · 2025-07-01**: Matt is a skilled and professional tradesman every step of the way throughout the job. I’ve worked with dozens of client chosen plumbers over the years and his meticulous attention to detail AND patience with the sometimes frustrating manufacture foibles is remarkable and stellar. His truck is the m…
- **5/5 · Google Reviews · Shaina DeGrace · 2025-04-17**: Would 10 out of 10 recommend this company. The owner is incredibly knowledgeable and professional, but also genuinely kind and patient through the process. It’s clear this company takes pride in their work and values their customers. I wouldn’t hesitate to recommend him and his team to anyone who ne…
- **5/5 · Google Reviews · Olga Ribeiro · 2025-04-15**: Very efficient, professional, met all my expectations.
Highly recommended. Thank you so very much Mathew Generoso .

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Data freshness: last scanned 2026-08-24T03:09:36.491Z.
Cite as: New England Plumbing & HVAC Solutions, Inc. — Tavlee (https://tavlee.com/contractor/new-england-plumbing-and-hvac-solutions-inc)
Source: https://tavlee.com/contractor/new-england-plumbing-and-hvac-solutions-inc