--- title: "New England Quality Air Solutions" description: "New England Quality Air Solutions cleans air ducts and dryer vents. A 2019 customer, who needed the ducts cleaned before a lung transplant, said Mario and " doc_version: "2026-10-01" last_updated: "2026-10-01" --- # New England Quality Air Solutions **Trade:** HVAC / Heating & Cooling · **Address:** 227 Boston Rd, Palmer, MA 01069 · **Phone:** (978) 855-9269 · **Languages:** English, Spanish **Rating: 3.1/5** (high confidence) — from 30 reviews across 5 sources. 100% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read New England Quality Air Solutions cleans air ducts and dryer vents. A 2019 customer, who needed the ducts cleaned before a lung transplant, said Mario and Sergio verified the number of vents, mains and returns, did most of the cleaning from the basement with a rotating brush and vacuum, and showed pictures of what was in the vents. That 2019 customer said they also did a treatment for mold and mildew and cleaned a dryer vent whose pictures showed almost complete clogging. A separate 2019 customer said the company quickly cleared a clogged dryer line, knocked 25% off the price after its truck broke down and a visit had to be rescheduled, and quoted more than $100 less than two other quotes. A 2019 reviewer wrote that the technicians called ahead, explained the work and provided an updated estimate before starting. Another 2019 customer said the staff did not try to sell a service that was not needed. A 2019 customer said there was a small problem after a duct cleaning that they would return to fix in a few weeks. **Strengths:** - A price reduction — a 2019 customer said they knocked 25% off after rescheduling - An updated estimate — a 2019 reviewer said it came before the job started **Concerns:** - A follow-up fix — a 2019 customer said a small problem needed a return visit ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - A 2019 customer described a duct cleaning done mostly from the basement with a rotating brush and vacuum, plus a dryer vent cleaning _(confidence: high)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.NewEnglandQualityAir.38464672.html) — “5★ New England Quality Air Solutions is a small family-run operation. our ducts hadn't been cleaned in a few years and I needed to have it d…” - A 2019 customer said the company cleared a clogged dryer line and took 25% off after rescheduling _(confidence: high)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.NewEnglandQualityAir.38464672.html) — “5★ This company is amazing! Scheduled for a Thursday afternoon and had a new dryer coming Friday. Their truck broke down and they had to res…” - A 2019 reviewer said the technicians provided an updated estimate before starting the job _(confidence: medium)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.NewEnglandQualityAir.38464672.html) — “5★ The technicians were polite and professional. They called ahead to let me know they were on their way. They even came early! They explain…” - A 2019 customer said a small problem after a duct cleaning would be fixed on a return visit _(confidence: medium)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.NewEnglandQualityAir.38464672.html) — “5★ Mario & Sergio..they did a good job cleaning our ducts (no A/C). There is a small problem which they will return to fix in a few weeks, o…” - Rated 4.8 stars from 287 ratings on HomeAdvisor and on Angi _(confidence: high)_ - [Angi](https://www.angi.com/companylist/us/ma/palmer/new-england-quality-air-solutions-reviews-1.htm) — “Angi: 4.8★ from 287 ratings” - [HomeAdvisor](https://www.homeadvisor.com/rated.NewEnglandQualityAir.38464672.html) — “HomeAdvisor: 4.8★ from 287 ratings” - Also offers HVAC / Heating & Cooling _(confidence: medium)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.NewEnglandQualityAir.38464672.html) — “5★ The staff at NEQAS provided a high quality of service and professionalism. They gave clear explanations and expectations of the work that…” - Specializes in Specialty Services _(confidence: high)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.NewEnglandQualityAir.38464672.html) — “5★ New England Quality Air Solutions is a small family-run operation. our ducts hadn't been cleaned in a few years and I needed to have it d…” - [HomeAdvisor](https://www.homeadvisor.com/rated.NewEnglandQualityAir.38464672.html) — “5★ Mario & Sergio..they did a good job cleaning our ducts (no A/C). There is a small problem which they will return to fix in a few weeks, o…” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page ## Sources - [Google Reviews](https://www.google.com/maps/search/?api=1&query=New%20England%20Quality%20Air%20Solutions&query_place_id=ChIJKZdvecu-5okRkKDpLoxRaSA): Listed on this source - [Exa](https://housekeeper.com/care/air-duct-dryer-vent-chimney-cleaning-services): 0 web mentions across the open web (each linked to its source) - [Angi](https://www.angi.com/companylist/us/ma/palmer/new-england-quality-air-solutions-reviews-1.htm): 4.8★ from 287 ratings - [HomeAdvisor](https://www.homeadvisor.com/rated.NewEnglandQualityAir.38464672.html): 4.8★ from 287 ratings - [Google](https://www.google.com/maps/search/?api=1&query=New%20England%20Quality%20Air%20Solutions&query_place_id=ChIJKZdvecu-5okRkKDpLoxRaSA): 5.0★ from 1 ratings ## Recent reviews - **5/5 · HomeAdvisor · Melissa S. · 2020-05-09**: New England Quality Air Solutions was wonderful! Very professional, may years of experience and hard working. From the very beginning they explained every process step by step and are a very knowledge team. Thank you New England Quality Air Solutions! - **5/5 · HomeAdvisor · Carolyn S. · 2020-03-11**: Mario& Sergio were professional & hard working. They did a thorough job. My health has improved since they did the job. Highly recommend. - **5/5 · HomeAdvisor · Jonathon L. · 2020-01-19**: On time, excellent work, great value. - **Angi · Jonathon L. · 2020-01-01**: On time, excellent work, great value. - **5/5 · HomeAdvisor · Melissa S. · 2019-12-15**: Very polite and hardworking - **5/5 · HomeAdvisor · Angie O. · 2019-12-02**: They are kind and amazing very knowledgeable and know what they are doing Thanks for fixing our problems - **Angi · melissa S. · 2019-12-01**: Very polite and hardworking - **4.5/5 · HomeAdvisor · Kathleen H. · 2019-11-20**: Sergio and Jordan were here at the time they said they would be. Timing is very important. The two did a very thorough job cleaning and explaining what they were doing. I would recommend this company to my friends. I would also hir them again. Great job. - **5/5 · HomeAdvisor · Maria S. · 2019-11-09**: Excellent & friendly service, from the dispatcher to the technicians. I highly recommend this company for all of your vent cleaning needs. - **5/5 · HomeAdvisor · TAD B. · 2019-11-09**: Very professional. Arrived on time. They explained everything well. Didn’t try to sell some commitment to an ongoing maintenance plan. I’d definitely recommend. --- Data freshness: last scanned 2026-09-29T06:36:19.666Z. Cite as: New England Quality Air Solutions — Tavlee (https://tavlee.com/contractor/new-england-quality-air-solutions-palmer) Source: https://tavlee.com/contractor/new-england-quality-air-solutions-palmer ## Sitemap [Full site index](https://tavlee.com/sitemap.md)