--- title: "New England Sanitation" description: "New England Sanitation is a septic and drain company whose website lists residential septic pumping, drain, septic and sewer line cleaning, video line insp" doc_version: "2026-10-20" last_updated: "2026-10-20" --- # New England Sanitation **Trade:** Demolition & Excavation · **Address:** 488 Drift Rd, Westport, MA 02790 · **Phone:** (508) 636-0807 · **Website:** http://www.nesanitation.com/ · **Languages:** English **Rating: 2.5/5** (low confidence) — from 6 reviews across 4 sources. 83% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read New England Sanitation is a septic and drain company whose website lists residential septic pumping, drain, septic and sewer line cleaning, video line inspections, septic system maintenance and repairs, and Title 5 inspections. The company says it has been in business 67 years and names Westport and Lakeville as its service area. Google shows 4.4 stars from 14 ratings. A 2022 customer said they came back from out of town to blocked pipes and no usable water, after their plumber could not help and a rooter company charged $250 without fixing it. That customer said New England Sanitation went through the entire process with them, that everything is as it should be, and that it cost the same as the company that did nothing. A 2022 customer said they needed same-day service and the company was accommodating. A 2025 customer gave one star, saying the tank was pumped for 10 minutes as the last stop of the day and was full again in 8 days. **Strengths:** - Blocked pipes cleared — a 2022 customer said everything is as it should be - Same-day service — a 2022 customer said the company was accommodating **Concerns:** - A short pump-out — a 2025 customer said the tank refilled in 8 days ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Its website lists residential septic pumping, drain, septic and sewer line cleaning, video line inspections and Title 5 inspections _(confidence: high)_ - [Official Website](http://www.nesanitation.com) — “About (self-reported, verbatim): Residential Residential Septic Pumping Residential Drain, Septic and Sewer Line Cleaning Residential Video …” - Says it has been in business 67 years _(confidence: medium)_ - [Official Website](http://www.nesanitation.com) — “Self-reported 67 years in business” - 4.4 stars from 14 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=New%20England%20Sanitation&query_place_id=ChIJ5zVPKQz85IkRw_Xsap6vFqY) — “Google: 4.4★ from 14 ratings” - A 2022 customer said the company cleared blocked pipes after a plumber and a rooter company could not _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXb2JuY3RBRRAB!2m1!1s0x0:0xa616af9e6aecf5c3!3m1!1s2@1:CIHM0ogKEICAgICWobnctAE%7C%7C?hl=en-US) — “5★ Cannot express the extent of my gratitude. These guys showed up and fixed all of our problems. We had been out of town and came back to…” - A 2022 customer said the company accommodated a same-day service request _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtbzVxTkpBEAE!2m1!1s0x0:0xa616af9e6aecf5c3!3m1!1s2@1:CIHM0ogKEICAgIDmo5qNJA%7C%7C?hl=en-US) — “5★ Very responsive, professional & wonderful customer service. Needed same day service & was very accommodating. Will call for service in th…” - A 2025 customer said the tank was pumped for 10 minutes and was full again in 8 days _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VKT0RvcnFQdlpPcmpBRRAB!2m1!1s0x0:0xa616af9e6aecf5c3!3m1!1s2@1:CIHM0ogKEJODorqPvZOrjAE%7C%7C?hl=en-US) — “1★ I give them 1 star because they came But I was the last person of the day and they pump it out for 10 minutes and the said that was enoug…” - Specializes in Plumbing _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXb2JuY3RBRRAB!2m1!1s0x0:0xa616af9e6aecf5c3!3m1!1s2@1:CIHM0ogKEICAgICWobnctAE%7C%7C?hl=en-US) — “5★ Cannot express the extent of my gratitude. These guys showed up and fixed all of our problems. We had been out of town and came back to…” - [Official Website](http://www.nesanitation.com) — “About (self-reported, verbatim): Residential Residential Septic Pumping Residential Drain, Septic and Sewer Line Cleaning Residential Video …” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=New%20England%20Sanitation&query_place_id=ChIJ5zVPKQz85IkRw_Xsap6vFqY): 4.4★ from 14 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=New%20England%20Sanitation&query_place_id=ChIJ5zVPKQz85IkRw_Xsap6vFqY): Listed on this source - [Official Website](http://www.nesanitation.com): 67 yrs in business · Self-reported profile and service details - [Local News](https://www.southcoasttoday.com/story/sports/columns/2019/06/22/new-directors-for-junior-bowling/4851507007/): Listed on this source ## Recent reviews - **1/5 · Google Reviews · Manuel Bandara (Butch) · 2025-05-12**: I give them 1 star because they came But I was the last person of the day and they pump it out for 10 minutes and the said that was enough time to take care of a tank 1500 gallons with 350 gallon of extra ( stuff) and I was full again in 8 days In my opinion go somewhere ELSE TY - **5/5 · Google Reviews · Thomas Leverett · 2023-09-26**: Great company 👍👍👍 - **5/5 · Google Reviews · Peter Martelly · 2023-06-13**: Arrived on time and was very professional - **5/5 · Google Reviews · Alice Goddard · 2022-02-28**: Cannot express the extent of my gratitude. These guys showed up and fixed all of our problems. We had been out of town and came back to blocked pipes and not able to use our water. Our plumber couldn't help (above his ability) so we called a rooter company who charged us $250 and did NOTHING. New… - **5/5 · Google Reviews · Ali Lagesse · 2022-02-07**: Very responsive, professional & wonderful customer service. Needed same day service & was very accommodating. Will call for service in the future. - **5/5 · Google Reviews · Debora Cordeiro · 2021-11-01**: Excellent customer service, very knowledgeable and professional. --- Data freshness: last scanned 2026-10-09T15:36:28.331Z. Cite as: New England Sanitation — Tavlee (https://tavlee.com/contractor/new-england-sanitation-westport) Source: https://tavlee.com/contractor/new-england-sanitation-westport ## Sitemap [Full site index](https://tavlee.com/sitemap.md)