---
title: "New England Stair Company, Inc."
description: "New England Stair Company builds staircases, and a 2025 Google review describes one in detail: an elegantly curved staircase with thick rustic oak treads a"
doc_version: "2026-10-19"
last_updated: "2026-10-19"
---

# New England Stair Company, Inc.

**Trade:** Carpentry · **Address:** 1 White St, Shelton, CT 06484 · **Phone:** (203) 924-0606 · **Website:** http://www.newenglandstair.com/ · **Languages:** English

**Rating: 3.5/5** (low confidence) — from 4 reviews across 6 sources.

## The honest read

New England Stair Company builds staircases, and a 2025 Google review describes one in detail: an elegantly curved staircase with thick rustic oak treads and tapered wrought iron balusters, made for a 170-year-old barn in a VT renovation project. In that 2025 review, the customer said Patrick McDonald worked from their inspiration photos, planned numerous site visits and created detailed sketches before the staircase was finished.

The company says it has been providing stairway solutions to the building industry since 1975. On Houzz it describes itself as a family owned and operated business located in Fairfield County, Connecticut, that primarily serves Connecticut and Westchester County, New York, and works with other professionals to design, engineer, fabricate and install stairways. Its Better Business Bureau page lists custom designed stairs including traditional colonial, winder, elliptical, freeform, contemporary and box staircases, and the BBB grades it A+. Houzz lists a 2012 HOBI Award for Best Interior Feature. On Google it holds 4.3 stars from 17 ratings.

A 2023 customer said NESC created two sets of stairs for them and called the company timely, responsive and professional. A 2024 customer said the people there helped with loading their order. A 2022 reviewer said whoever answered the phone was very rude.

Connecticut lists its home improvement contractor registration, HIC.0604871, as active, held by New England Stair Co Inc.

**Strengths:**
- A curved barn staircase — a 2025 customer described oak treads and wrought iron balusters
- Site visits and sketches — a 2025 customer said Patrick McDonald planned both
- Two sets of stairs — a 2023 customer said NESC created both

**Concerns:**
- A rude phone call — a 2022 reviewer said whoever answered was very rude

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- A 2025 customer described a curved staircase with oak treads and wrought iron balusters built for a VT barn renovation _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUN3emQ2bUFREAE!2m1!1s0x0:0x676847d6d4e820db!3m1!1s2@1:CIHM0ogKEICAgMCwzd6mAQ%7C%7C?hl=en-US) — “5★ Patrick McDonald at New England Stair is a master at staircase design, creation and installation and a pleasure to work with.  We asked P…”
- A 2025 customer said Patrick McDonald planned numerous site visits and created detailed sketches _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUN3emQ2bUFREAE!2m1!1s0x0:0x676847d6d4e820db!3m1!1s2@1:CIHM0ogKEICAgMCwzd6mAQ%7C%7C?hl=en-US) — “5★ Patrick McDonald at New England Stair is a master at staircase design, creation and installation and a pleasure to work with.  We asked P…”
- A 2023 customer said NESC created two sets of stairs and was timely, responsive and professional _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURCdmJuTkZnEAE!2m1!1s0x0:0x676847d6d4e820db!3m1!1s2@1:CIHM0ogKEICAgIDBvbnNFg%7C%7C?hl=en-US) — “5★ Timely, responsive and professional.  We could not be happier with both sets of stairs that NESC created.   Will return for our next proj…”
- A 2022 reviewer said whoever answered the phone was very rude _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyaUtlYVZREAE!2m1!1s0x0:0x676847d6d4e820db!3m1!1s2@1:CIHM0ogKEICAgID2iKeaVQ%7C%7C?hl=en-US) — “1★ Whoever answered the phone was very rude”
- Says it has provided stairway solutions to the building industry since 1975 _(confidence: medium)_
  - [Official Website](http://www.newenglandstair.com) — “About (self-reported, verbatim): New England Stair Company, Inc. has been providing the building industry with exceptional stairway solution…”
- Describes itself as primarily serving Connecticut and Westchester County, New York _(confidence: medium)_
  - [Houzz](https://www.houzz.com/professionals/staircases-and-railings/new-england-stair-company-inc-pfvwus-pf~436657138) — “About (Houzz profile, the business's own statement): New England Stair Company, Inc. is a family owned and operated business located in Fair…”
- Better Business Bureau grade A+ _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ct/shelton/profile/stair-builders/new-england-stair-co-inc-0111-87000426) — “Better Business Bureau grade: A+”
- Houzz lists a 2012 HOBI Award for Best Interior Feature _(confidence: medium)_
  - [Houzz](https://www.houzz.com/professionals/staircases-and-railings/new-england-stair-company-inc-pfvwus-pf~436657138) — “Listed certification: 2012 HOBI Award for Best Interior Feature”
- 4.3 stars from 17 Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=New%20England%20Stair%20Company%2C%20Inc.&query_place_id=ChIJTz42unbg54kR2yDo1NZHaGc) — “Google: 4.3★ from 17 ratings”
- Connecticut lists its home improvement contractor registration, HIC.0604871, as active, held by New England Stair Co Inc. _(confidence: high)_
  - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hic license HIC.0604871 registry-verified active — registry holder of record: NEW ENGLAND STAIR CO INC”
- Specializes in Carpentry _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUN3emQ2bUFREAE!2m1!1s0x0:0x676847d6d4e820db!3m1!1s2@1:CIHM0ogKEICAgMCwzd6mAQ%7C%7C?hl=en-US) — “5★ Patrick McDonald at New England Stair is a master at staircase design, creation and installation and a pleasure to work with.  We asked P…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURCdmJuTkZnEAE!2m1!1s0x0:0x676847d6d4e820db!3m1!1s2@1:CIHM0ogKEICAgIDBvbnNFg%7C%7C?hl=en-US) — “5★ Timely, responsive and professional.  We could not be happier with both sets of stairs that NESC created.   Will return for our next proj…”
  - [Houzz](https://www.houzz.com/professionals/staircases-and-railings/new-england-stair-company-inc-pfvwus-pf~436657138) — “About (Houzz profile, the business's own statement): New England Stair Company, Inc. is a family owned and operated business located in Fair…”
  - [Better Business Bureau](https://www.bbb.org/us/ct/shelton/profile/stair-builders/new-england-stair-co-inc-0111-87000426) — “About (Better Business Bureau, self-described): This company offers custom designed stairs including traditional colonial, winder, elliptica…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **active** (#HIC.0604871, hic) — verified against the official CT state registry on 2026-10-19, never self-reported.
Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx

## Sources

- [Official Website](http://www.newenglandstair.com): 51 yrs in business · Self-reported profile and service details
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=New%20England%20Stair%20Company%2C%20Inc.&query_place_id=ChIJTz42unbg54kR2yDo1NZHaGc): Listed on this source
- [Houzz](https://www.houzz.com/professionals/staircases-and-railings/new-england-stair-company-inc-pfvwus-pf~436657138): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ct/shelton/profile/stair-builders/new-england-stair-co-inc-0111-87000426): Listed on this source
- [Local News](https://www.ctpost.com/news/article/suspects-caught-in-robber-attempt-2272.php): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=New%20England%20Stair%20Company%2C%20Inc.&query_place_id=ChIJTz42unbg54kR2yDo1NZHaGc): 4.3★ from 17 ratings

## Recent reviews

- **5/5 · Google Reviews · Dawn T · 2025-03-20**: Patrick McDonald at New England Stair is a master at staircase design, creation and installation and a pleasure to work with.  We asked Patrick to partner with us to tackle a tough task- to help us to develop a vision from inspiration photos for a staircase in our tired old VT barn renovation projec…
- **5/5 · Google Reviews · ARTURO ASHEÉ · 2024-08-07**: The people were so nice and helpful. They helped me with loading my order. Great service
- **5/5 · Google Reviews · Mickey Smeriglio · 2023-01-26**: Timely, responsive and professional.  We could not be happier with both sets of stairs that NESC created.   Will return for our next project. Thank you!
- **1/5 · Google Reviews · Willie McCallister · 2022-05-04**: Whoever answered the phone was very rude

---

Data freshness: last scanned 2026-10-14T09:45:59.573Z.
Cite as: New England Stair Company, Inc. — Tavlee (https://tavlee.com/contractor/new-england-stair-company-inc-shelton)
Source: https://tavlee.com/contractor/new-england-stair-company-inc-shelton

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