--- title: "New England Stone Technology" description: "New England Stone Technology works on natural stone: the company says it cleans, polishes, restores and maintains marble, granite, travertine, limestone, o" doc_version: "2026-10-19" last_updated: "2026-10-19" --- # New England Stone Technology **Trade:** Specialty Services · **Address:** 15 Baer Cir, East Haven, CT 06512 · **Phone:** (203) 466-7866 · **Website:** http://newenglandstonetechnology.com/ · **Languages:** English **Rating: 2.9/5** (medium confidence) — from 13 reviews across 8 sources. 85% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read New England Stone Technology works on natural stone: the company says it cleans, polishes, restores and maintains marble, granite, travertine, limestone, onyx, terrazzo and tile, and that it serves CT, RI, NY and MA. Its site names New Haven, Waterbury, Westfield and Trumbull as service areas. It holds 4.8 stars from 12 ratings on HomeAdvisor, 4.4 stars from 7 ratings on Google and an A+ grade from the BBB. In a 2012 review, a customer said the worker explained that polishing already installed granite would be very pricey and that having it professionally cleaned and sealed would serve them better; that customer made an appointment for the job and said he was on time and professional. A 2023 customer said the workers were thorough in getting all the scratches out of the shower saddle. A 2019 customer said the company called to say they would be late and praised the job on their grout and tile. A 2007 customer said three people spent a full day in the home, one came back for an additional day, and the company stuck to the original quoted price when the job turned out to be a little more than expected. A 2019 customer who had brick floors refinished said the floor looked worse than the original, with discolored bricks and areas where the old finish was not stripped, while also saying the team was very responsive to the issues that arose. A 2022 Google customer said Fred came out on time for an estimate, but two weeks later the promised emailed estimate still had not arrived. **Strengths:** - Shower saddle scratches — a 2023 customer said workers removed them thoroughly - Kept the quoted price — a 2007 customer said the original quote held - Granite cleaning advice — a 2012 customer was steered to cleaning and sealing **Concerns:** - Brick floor refinish — a 2019 customer said the floor looked worse after - Missing estimate — a 2022 customer had no estimate after two weeks ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Describes itself as a stone restoration company cleaning, polishing, restoring and maintaining marble, granite, travertine, limestone, onyx, terrazzo and tile, serving CT, RI, NY and MA _(confidence: medium)_ - [Official Website](http://newenglandstonetechnology.com) — “About (self-reported, verbatim): New England Stone Technology, LLC (serving CT, RI, NY, MA) is the leading stone restoration service company…” - 4.8 stars from 12 ratings on HomeAdvisor and 4.4 stars from 7 ratings on Google _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=New%20England%20Stone%20Technology&query_place_id=ChIJu3t5-I3X54kRwv8UwPTTgEI) — “Google: 4.4★ from 7 ratings” - [HomeAdvisor](https://www.homeadvisor.com/rated.NewEnglandStone.23916703.html) — “HomeAdvisor: 4.8★ from 12 ratings” - A+ grade from the Better Business Bureau _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/east-haven/profile/natural-stone-cleaning/new-england-stone-technology-llc-0111-24000186) — “Better Business Bureau grade: A+” - In a 2012 review, a customer was advised that cleaning and sealing installed granite would serve them better than costly polishing _(confidence: medium)_ - [Angi](https://www.angi.com/companylist/us/ct/east-haven/new-england-stone-technology-llc-reviews-1.htm) — “The pro was on time with the initial appointment and explained that the original work I was requesting would be very pricey (polishing alrea…” - A 2023 customer said the workers were thorough in removing scratches from a shower saddle _(confidence: medium)_ - [Angi](https://www.angi.com/companylist/us/ct/east-haven/new-england-stone-technology-llc-reviews-1.htm) — “The workers were very thorough in getting all the scratches out of the shower saddle.” - A 2007 customer said the company kept to its original quoted price when the job ran a little over _(confidence: medium)_ - [Angi](https://www.angi.com/companylist/us/ct/east-haven/new-england-stone-technology-llc-reviews-1.htm) — “This company was just outstanding. Their work was superb. The people (3 of whom spent a full day in our home and one who came back for an ad…” - A 2019 customer said a brick floor refinishing left the floor looking worse than the original _(confidence: medium)_ - [Angi](https://www.angi.com/companylist/us/ct/east-haven/new-england-stone-technology-llc-reviews-1.htm) — “My review is mixed. I had brick floors refinished. Although the team was very responsive to the issues that arose, and there were many, the …” - A 2022 customer said a promised estimate had not arrived after two weeks _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXNWFDSFF3EAE!2m1!1s0x0:0x4280d3f4c014ffc2!3m1!1s2@1:CIHM0ogKEICAgIDW5aCHQw%7C%7C?hl=en-US) — “1★ I called for an estimate and after a slight hiccup in our original scheduled appointment Fred came out and was on time and very knowled…” - Specializes in Specialty Services _(confidence: medium)_ - [Official Website](http://newenglandstonetechnology.com) — “About (self-reported, verbatim): New England Stone Technology, LLC (serving CT, RI, NY, MA) is the leading stone restoration service company…” ## License Status: **active** (#HIC.0705522, hic) — verified against the official CT state registry on 2026-10-19, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Better Business Bureau](https://www.bbb.org/us/ct/east-haven/profile/natural-stone-cleaning/new-england-stone-technology-llc-0111-24000186): Listed on this source - [Official Website](http://newenglandstonetechnology.com): Self-reported profile and service details - [Google Reviews](https://www.google.com/maps/search/?api=1&query=New%20England%20Stone%20Technology&query_place_id=ChIJu3t5-I3X54kRwv8UwPTTgEI): Listed on this source - [Angi](https://www.angi.com/companylist/us/ct/east-haven/new-england-stone-technology-llc-reviews-1.htm): 4.8★ from 12 ratings - [HomeAdvisor](https://www.homeadvisor.com/rated.NewEnglandStone.23916703.html): 4.8★ from 12 ratings - [Houzz](https://www.houzz.com/professionals/countertop/new-england-stone-technology-llc-pfvwus-pf~220337325): Listed on this source - [Local News](https://industryoversight.com/stone-tile-contractors/new-haven-new-haven-ct/): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=New%20England%20Stone%20Technology&query_place_id=ChIJu3t5-I3X54kRwv8UwPTTgEI): 4.4★ from 7 ratings ## Recent reviews - **Angi · Ozzie C. · 2023-07-01**: The workers were very thorough in getting all the scratches out of the shower saddle. - **Angi · Cathy G. · 2022-04-01**: They are prompt, possess great work ethic, friendly, and do a great job! - **1/5 · Google Reviews · MJ Brodsky · 2022-03-30**: I called for an estimate and after a slight hiccup in our original scheduled appointment Fred came out and was on time and very knowledgeable . Unfortunately that where my high opinion of this company ended . Fred said I would be emailed the estimate of work I required within a few days and it’s … - **Angi · Donna M. · 2021-08-01**: They were on time, polite, professional and did a great job! I would recommend them to anyone. - **Angi · barbara J. · 2020-01-01**: They responded quickly and performed an excellent job. They were very professional. Fabio was excellent. - **Angi · Elise G. · 2019-09-01**: My review is mixed. I had brick floors refinished. Although the team was very responsive to the issues that arose, and there were many, the floor looks worse than the original. The biggest problem was the information provided upfront. I was told they would strip everything and apply new and the floo… - **Angi · Serhiy L. · 2019-08-01**: good work and service - **Angi · Jeff B. · 2019-05-01**: Very nice company to deal with. Called me to say they would be late. Did a great job on our grout and tile. - **Angi · Gail M. · 2017-02-01**: They were professional and friendly , the job was done without any issues. They took the time to explain what was going to be done and what they did. - **Angi · Leslie R. · 2012-02-01**: The pro was on time with the initial appointment and explained that the original work I was requesting would be very pricey (polishing already installed granite) and I would be better served having it professionally cleaned and sealed. I made appointment for job, he was on time, was professional, co… --- Data freshness: last scanned 2026-10-14T10:24:15.021Z. Cite as: New England Stone Technology — Tavlee (https://tavlee.com/contractor/new-england-stone-technology-east-haven) Source: https://tavlee.com/contractor/new-england-stone-technology-east-haven ## Sitemap [Full site index](https://tavlee.com/sitemap.md)