---
title: "New England Total Energy"
description: "New England Total Energy sells fuel and works on home heating and cooling: its website lists fuel delivery, heating oil plan info, service, installations, "
doc_version: "2026-10-19"
last_updated: "2026-10-19"
---

# New England Total Energy

**Trade:** Heating Oil Delivery · **Address:** 469 W Putnam Ave, Greenwich, CT 06830 · **Phone:** (203) 869-5869 · **Website:** https://newenglandoilcompany.com/ · **Languages:** English

**Rating: 4.2/5** (high confidence) — from 228 reviews across 6 sources.
97% of sentiment-scored reviews read net-positive. Last 6 months: 67 reviews, 1 negative.

## The honest read

New England Total Energy sells fuel and works on home heating and cooling: its website lists fuel delivery, heating oil plan info, service, installations, AC installs and duct cleaning. A local paper has described the family business on West Putnam as newly renamed from New England Oil to embrace alternative energy sources.

One customer said Georgia walked them through renewing a heating oil plan for the coming year, and that John and Pedro came to clean and inspect a one-year-old heat pump. That customer later replaced a 30-plus-year-old heat pump and condenser with the company after meeting with five different companies. When an AC broke down in the middle of the night, a customer said the company came out within hours of the call. An AC and heat pump installation drew praise for Todd and for an installation crew of Chris, Richard and Sean.

Lloyd checked all of one customer's HVAC ducts and showed pictures of each. Lloyd Benjamin and Roger cleaned out a dryer vent, working on it for over an hour from inside and outside the house. A 2026 customer said Lloyd and D'Nell cleaned ductwork that had never been done before, and in that 2026 review the customer said they covered anything that might get dusty and cleaned up afterward.

Older heating jobs include a 2024 customer's account of Teddy and Tom spending four days replacing an old burner and oil tank. A 2024 customer described a move from oil to propane that included burying a 1000-gallon propane tank and installing a Generac backup power system.

The serious complaint is a safety one. A customer said a technician found a hole in the burner screen of their propane boiler and told them it was safe to keep operating while they waited for the part. Within days the home had two carbon monoxide alarms, and the customer said the fire department evacuated them after finding high CO levels. The customer also said the company could not return for nearly a week when asked, and has continued to bill for work associated with correcting the problem.

Its BBB page shows an A+ grade and accreditation.

Its Connecticut S1 heating and cooling contractor licence, HTG.0404861-S1, is active, held by Reginald A Minor Jr.

**Strengths:**
- Overnight AC response — came out within hours of a middle-of-night call
- Heat pump install — Todd and the installation crew drew praise
- Duct cleaning — a 2026 customer said Lloyd and D'Nell cleaned up afterward

**Concerns:**
- Carbon monoxide incident — a customer says a damaged boiler was called safe
- Post-incident billing — customer says corrective work kept being billed

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Its website lists fuel delivery, heating oil plan info, service, installations and duct cleaning _(confidence: high)_
  - [Official Website](https://newenglandoilcompany.com) — “About (self-reported, verbatim): MoreHomeFuel DeliveryServiceInstallationsDuct CleaningRebates/FinancingAccount LoginFuel Account LoginServi…”
- A local paper described the business as renamed from New England Oil _(confidence: medium)_
  - [Local News](https://www.greenwichsentinel.com/2019/12/02/frank-cortese-riding-the-challenging-wave-of-his-local-energy-business/) — “greenwichsentinel.com — His family business on West Putnam is newly renamed New England Total Energy (NETE) from New England Oil, to embrace…”
- A customer said the company came out within hours of a middle-of-the-night AC breakdown _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwelNIUXdNREJ3V0d0UmFHNURjM2hGY2xGdVVtYxAB!2m1!1s0x0:0x9414b76057b66106!3m1!1s2@1:CAIQACodChtycF9oOlpzSHQwMDBwWGtRaG5Dc3hFclFuUmc%7C%7C?hl=en-US) — “5★ Our AC broke down in the middle of the night. New England Total Energy came out within hours of my calling them. David and Danny did an e…”
- A customer described an AC and heat pump installation by a named installation crew _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5ekxYUlpTSEEzZVdzelVXeFdXR3cyV0V0MFpFRRAB!2m1!1s0x0:0x9414b76057b66106!3m1!1s2@1:CAIQACodChtycF9oOk9zLXRZSHA3eWszUWxWWGw2WEt0ZEE%7C%7C?hl=en-US) — “5★ Very happy to have used New England Total Energy for an AC / Heat Pump installation. They were one of the most professional and highest q…”
- A 2026 customer said Lloyd and D'Nell cleaned ductwork and cleaned up afterward _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5aFpGOVNNa3c1Y214UlZGQk5UV3hMTFZkNk1rRRAB!2m1!1s0x0:0x9414b76057b66106!3m1!1s2@1:CAIQACodChtycF9oOl9hZF9SMkw5cmxRVFBNTWxLLVd6MkE%7C%7C?hl=en-US) — “5★ Lloyd and D’Nell did a very thorough job cleaning our ductwork.   It was the first time it’s ever been done so was extremely nasty.   The…”
- Lloyd Benjamin and Roger cleaned out a customer's dryer vent _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s0elZuaFVUV2QxY1haSWVXSk9VRkZrVnpodVowRRAB!2m1!1s0x0:0x9414b76057b66106!3m1!1s2@1:CAIQACodChtycF9oOk4zVnhUTWd1cXZIeWJOUFFkVzhuZ0E%7C%7C?hl=en-US) — “5★ I always receive great service from New England Total Energy!  Lloyd Benjamin and his colleague Roger came today to clean out my dryer ve…”
- A 2024 customer said Teddy and Tom replaced an old burner and oil tank over four days _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR2eHJxZlJ3EAE!2m1!1s0x0:0x9414b76057b66106!3m1!1s2@1:CIHM0ogKEICAgIDvxrqfRw%7C%7C?hl=en-US) — “5★ Teddy and Tom worked in my home for four days replacing my old burner and oil tank.They were amazing .The installation was perfection cle…”
- A customer said Georgia helped them renew a heating oil plan _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfcFk3OVdnEAE!2m1!1s0x0:0x9414b76057b66106!3m1!1s2@1:CIHM0ogKEICAgID_pY79Wg%7C%7C?hl=en-US) — “5★ Aug 2026: Georgia has been very helpful in walking me through options for renewing my heating oil plan for the coming year, as well as sc…”
- A customer said a technician called a propane boiler with a damaged burner screen safe to run, and the home later had carbon monoxide alarms _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xnMGFWbEJaa1JRVW1oRWVFNUVlVE5KYkdkSlZHYxAB!2m1!1s0x0:0x9414b76057b66106!3m1!1s2@1:CAIQACodChtycF9oOlg0aVlBZkRQUmhEeE5EeTNJbGdJVGc%7C%7C?hl=en-US) — “1★ UPDATE: Despite replying to my review saying that they deem this an important issue and wanted to reach out to me directly and not throug…”
- The same customer said the company kept billing for work tied to correcting the problem _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xnMGFWbEJaa1JRVW1oRWVFNUVlVE5KYkdkSlZHYxAB!2m1!1s0x0:0x9414b76057b66106!3m1!1s2@1:CAIQACodChtycF9oOlg0aVlBZkRQUmhEeE5EeTNJbGdJVGc%7C%7C?hl=en-US) — “1★ UPDATE: Despite replying to my review saying that they deem this an important issue and wanted to reach out to me directly and not throug…”
- BBB grade A+ and accredited _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ct/greenwich/profile/fuel-oil/new-england-total-energy-0111-51000032) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ct/greenwich/profile/fuel-oil/new-england-total-energy-0111-51000032) — “Better Business Bureau: accredited / certified / member”
- Its Connecticut S1 heating and cooling contractor licence, HTG.0404861-S1, is active, held by Reginald A Minor Jr. _(confidence: high)_
  - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hvac license HTG.0404861-S1 registry-verified active — registry holder of record: REGINALD A MINOR JR”
- Also offers Heating Oil Delivery _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfcFk3OVdnEAE!2m1!1s0x0:0x9414b76057b66106!3m1!1s2@1:CIHM0ogKEICAgID_pY79Wg%7C%7C?hl=en-US) — “5★ Aug 2026: Georgia has been very helpful in walking me through options for renewing my heating oil plan for the coming year, as well as sc…”
  - [Official Website](https://newenglandoilcompany.com) — “About (self-reported, verbatim): MoreHomeFuel DeliveryServiceInstallationsDuct CleaningRebates/FinancingAccount LoginFuel Account LoginServi…”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwelNIUXdNREJ3V0d0UmFHNURjM2hGY2xGdVVtYxAB!2m1!1s0x0:0x9414b76057b66106!3m1!1s2@1:CAIQACodChtycF9oOlpzSHQwMDBwWGtRaG5Dc3hFclFuUmc%7C%7C?hl=en-US) — “5★ Our AC broke down in the middle of the night. New England Total Energy came out within hours of my calling them. David and Danny did an e…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KU1NUSk9Za0kzUzBSRlJFRmpjRTUzYTAxNWMyYxAB!2m1!1s0x0:0x9414b76057b66106!3m1!1s2@1:CAIQACodChtycF9oOmJSSTJOYkI3S0RFREFjcE53a015c2c%7C%7C?hl=en-US) — “5★ Jack did a very thorough tune up of our boiler system and found out what the issue was with our AC. He was extremely professional”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5ekxYUlpTSEEzZVdzelVXeFdXR3cyV0V0MFpFRRAB!2m1!1s0x0:0x9414b76057b66106!3m1!1s2@1:CAIQACodChtycF9oOk9zLXRZSHA3eWszUWxWWGw2WEt0ZEE%7C%7C?hl=en-US) — “5★ Very happy to have used New England Total Energy for an AC / Heat Pump installation. They were one of the most professional and highest q…”
- Also offers Specialty Services _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwcVRXUmtNbGxHWmxsMFQwczFVVVJRWVRabVpXYxAB!2m1!1s0x0:0x9414b76057b66106!3m1!1s2@1:CAIQACodChtycF9oOlpqTWRkMllGZll0T0s1UURQYTZmZWc%7C%7C?hl=en-US) — “5★ Lloyd performed a check of all of our HVAC ducts and showed me pictures of each. He was professional,  quick, very friendly and very hone…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5aFpGOVNNa3c1Y214UlZGQk5UV3hMTFZkNk1rRRAB!2m1!1s0x0:0x9414b76057b66106!3m1!1s2@1:CAIQACodChtycF9oOl9hZF9SMkw5cmxRVFBNTWxLLVd6MkE%7C%7C?hl=en-US) — “5★ Lloyd and D’Nell did a very thorough job cleaning our ductwork.   It was the first time it’s ever been done so was extremely nasty.   The…”

## License

Status: **active** (#HTG.0404861-S1, hvac) — verified against the official CT state registry on 2026-10-19, never self-reported.
Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx

## Sources

- [Official Website](https://newenglandoilcompany.com): Self-reported profile and service details
- [Google](https://www.google.com/maps/search/?api=1&query=New%20England%20Total%20Energy&query_place_id=ChIJ__8v69KZwokRBmG2V2C3FJQ): 4.9★ from 313 ratings
- [Better Business Bureau](https://www.bbb.org/us/ct/greenwich/profile/fuel-oil/new-england-total-energy-0111-51000032): Listed on this source
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=New%20England%20Total%20Energy&query_place_id=ChIJ__8v69KZwokRBmG2V2C3FJQ): Listed on this source
- [Local Chambers of Commerce](https://business.greenwichchamber.com/list/member/new-england-total-energy-5013278): Listed on this source
- [Local News](https://www.contractormag.com/plumbing/plumbing-contractor/article/21256516/all-in-the-family-new-england-total-energy-is-a-multigenerational-package-deal): Listed on this source

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “His family business on West Putnam is newly renamed New England Total Energy (NETE) from New England Oil, to embrace alternative energy sources.” — greenwichsentinel.com — https://www.greenwichsentinel.com/2019/12/02/frank-cortese-riding-the-challenging-wave-of-his-local-energy-business/
- “New England Total Energy, also known as New England Oil, donated the $30,000 project for the Abilis residence in Cos Cob.” — greenwichfreepress.com — https://greenwichfreepress.com/news/government/new-iron-works-proposal-concerns-are-drainage-sewage-contamination-wetlands-protection-211733/
- “All in the Family: New England Total Energy is a Multigenerational Package Deal” — contractormag.com — https://www.contractormag.com/plumbing/plumbing-contractor/article/21256516/all-in-the-family-new-england-total-energy-is-a-multigenerational-package-deal

## Recent reviews

- **5/5 · Google Reviews · Joyce Critelli · 2026-10-07**: Josh was incredible! He explained the reason we were having difficulty regulating our A/C system. The problem was largely due to the number of large windows and doors we have in our family room and he suggested tinted windows.
- **5/5 · Google Reviews · Michael Grunberg · 2026-10-06**: KNEW WHAT HE WAS DOING AND HAD NO PROBLEM CLIMBING AROIUND TO EFFECT THE INVESTIGATION OF THE REPAIR.
- **5/5 · Google Reviews · Shirley Viscarello · 2026-10-02**: Problem fixed in a matter of minutes!
- **5/5 · Google Reviews · Julia Giambrone · 2026-10-02**: Jonathan explained what was going on with our system and pointed out certain things that we should be concerned about.
- **1/5 · Google Reviews · Julie C · 2026-10-01**: UPDATE: Despite replying to my review saying that they deem this an important issue and wanted to reach out to me directly and not through reviews, I have not heard one word directly from them, and as of today, they are continuing to bill me for almost killing me and my family. Words are cheap, acti…
- **5/5 · Google Reviews · Michael Critelli · 2026-09-24**: Dave arrived promptly and was both highly professional and non-disruptive. He diagnosed the issue and initiated the process of getting us the replacement part.
- **5/5 · Google Reviews · Susan Goldstein · 2026-09-18**: Lloyd performed a check of all of our HVAC ducts and showed me pictures of each. He was professional,  quick, very friendly and very honest. I highly recommend New England Total Energy.
- **5/5 · Google Reviews · Karin McShane · 2026-09-18**: Prompt and friendly service
- **5/5 · Google Reviews · bob goldstein · 2026-09-16**: Very nice, professional
- **5/5 · Google Reviews · Patrick Jackman · 2026-09-15**: Quick and efficient service. Well done!

---

Data freshness: last scanned 2026-10-09T02:40:56.780Z.
Cite as: New England Total Energy — Tavlee (https://tavlee.com/contractor/new-england-total-energy-greenwich)
Source: https://tavlee.com/contractor/new-england-total-energy-greenwich

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