# Newton Exteriors

**Trade:** Windows / Siding / Gutters · **Languages:** English

**Rating: 2.9/5** (medium confidence) — from 13 reviews across 5 sources.
85% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Newton Exteriors is the kind of long-established exterior contractor homeowners call for windows, siding, roofing, gutters, and related remodeling. The company is based in West Newton, Massachusetts; its BBB profile describes a general contractor with 64 years in business, while HomeAdvisor says 60 years of experience. Frank Sullivan is named in several customer accounts, including a 2003 window project and a 2002 slate-roof repair.

The written reviews are old, running from 2002 through 2010, but they describe substantial work rather than vague compliments. In a 2003 review, a homeowner said ten large condo windows were replaced in a day and a half after the windows arrived as promised, calling the work outstanding. A 2002 customer described a slate-roof leak repair with copper valleys and said the crew offered a reasonable solution while correcting other problems. Another 2002 review praised the installation of two solid-oak French doors.

The accounts also show why the schedule and finish details deserve a clear conversation before work begins. A 2003 roofing customer said unusually heavy rain stretched the project by about five months even though the final result was very good. A 2002 window review described a factory delay and poorly applied caulking that the homeowner had to redo, and another customer warned of delays and occasional no-shows near the end of a job.

Newton Exteriors is a plausible fit for exterior renovations and repair work where window, siding, gutter, door, or roofing experience matters. Ask for a written scope, the current schedule, who will perform specialty subcontracted work, and the present status of the Massachusetts registration listed in older directory material.

**Strengths:**
- Exterior work — windows, siding, gutters, and roofing recur across profiles
- Window projects — older reviews describe fast, well-regarded installations
- Roof repairs — a detailed account praised the slate-roof solution

**Concerns:**
- Review recency — written accounts date from 2002 through 2010
- Project timing — older reviews describe long delays and occasional no-shows
- Finish details — one homeowner had to redo window caulking
- License status — BuildZoom lists registration 131017 as inactive

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Newton Exteriors is based in West Newton and is described by BBB as a general contractor with 64 years in business. _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/west-newton/profile/bathroom-remodel/newton-exteriors-0021-15066) — “BBB identifies Newton Exteriors as a West Newton general contractor with an A+ rating, 64 years in business, and no BBB accreditation.”
- HomeAdvisor describes Newton Exteriors as having 60 years of experience and a 5.0 rating from 19 ratings. _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.NewtonExteriors.32414617.html) — “HomeAdvisor: 5.0★ from 19 ratings”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.NewtonExteriors.32414617.html) — “HomeAdvisor profiles Newton Exteriors in West Newton with a 5.0 rating from 19 reviews, 60 years of experience, handyman services, and mixed…”
- In a 2003 review, a homeowner said Newton Exteriors replaced ten large old condo windows in one and a half days after delivery and called the work outstanding. _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.NewtonExteriors.32414617.html) — “Frank was the epitome of professional. We had a contract signed in 48 hours. The windows were delivered 3 weeks later as promised. All 10 la…”
- A 2002 review described Newton Exteriors repairing a slate-roof leak with copper valleys and correcting other roof problems. _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.NewtonExteriors.32414617.html) — “This company repaired a leak in a slate roof with copper valleys. Frank Sullivan and his associate Mark seemed very knowledgable, and were v…”
- A 2003 roofing review said unusually heavy rain delayed the start and completion by about five months, although the final result was very good. _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.NewtonExteriors.32414617.html) — “Not a good season for roofing due to unusually heavy rain. The work took about five months longer to start and complete than expected. But t…”
- A 2002 window review described a factory delay and caulking gaps that the homeowner had to recaulk before painting. _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.NewtonExteriors.32414617.html) — “Windows ended up being over a month late. First they were delayed a few weeks. Then supposedly the factory made them the wrong size and they…”
- A 2002 customer warned of delays and occasional no-shows near the end of jobs. _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.NewtonExteriors.32414617.html) — “Frank is a very busy man, but once he commits to the job, he will get it done well. DO NOT USE HIS PLUMBER, WILLIE MITCHELL. HIRE YOUR OWN. …”
- Directory profiles list replacement windows, siding, roofing, gutters, trim work, insulation, doors, sunrooms, and remodeling among the offered work. _(confidence: medium)_
  - [Houzz](https://www.houzz.com/professionals/siding-and-exteriors/newton-exteriors-pfvwus-pf~346884981) — “Services offered (Houzz): Siding Installation, Siding Repair, Vinyl Siding, Gutter Installation, Cedar Siding, Wood Siding, Siding Sales, Tr…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/west-newton/profile/bathroom-remodel/newton-exteriors-0021-15066) — “Services offered (Better Business Bureau): replacement windows, vinyl and wood siding, roofing, cellar remodeling, kitchen and bathroom remo…”
  - [BuildZoom](https://www.buildzoom.com/contractor/newton-exteriors) — “Services offered (BuildZoom): Basement Remodel, Siding, Stucco and Exterior Plastering, Other Exteriors, Decks and Porches, Landscape, Hards…”
- BuildZoom lists Massachusetts Home Improvement Contractor license 131017 as inactive in its profile material. _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/newton-exteriors) — “Licence listed on BuildZoom: Home Improvement Contractor License #131017 (Inactive)”
  - [BuildZoom](https://www.buildzoom.com/contractor/newton-exteriors) — “BuildZoom profiles Newton Exteriors at 11 Farmington Road in West Newton and reports seven permitted projects plus an inactive Massachusetts…”
- Specializes in Windows / Siding / Gutters _(confidence: high)_
  - [Houzz](https://www.houzz.com/professionals/siding-and-exteriors/newton-exteriors-pfvwus-pf~346884981) — “Services offered (Houzz): Siding Installation, Siding Repair, Vinyl Siding, Gutter Installation, Cedar Siding, Wood Siding, Siding Sales, Tr…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/west-newton/profile/bathroom-remodel/newton-exteriors-0021-15066) — “Services offered (Better Business Bureau): replacement windows, vinyl and wood siding, roofing, cellar remodeling, kitchen and bathroom remo…”
- Also offers Roofing _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.NewtonExteriors.32414617.html) — “Not a good season for roofing due to unusually heavy rain. The work took about five months longer to start and complete than expected. But t…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.NewtonExteriors.32414617.html) — “This company repaired a leak in a slate roof with copper valleys. Frank Sullivan and his associate Mark seemed very knowledgable, and were v…”
  - [Angi](https://www.angi.com/companylist/us/ma/west-newton/newton-exteriors-reviews-1.htm) — “Services offered (Angi): Roofing”
- Also offers General Contractor / Remodeling _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/west-newton/profile/bathroom-remodel/newton-exteriors-0021-15066) — “Services offered (Better Business Bureau): replacement windows, vinyl and wood siding, roofing, cellar remodeling, kitchen and bathroom remo…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/west-newton/profile/bathroom-remodel/newton-exteriors-0021-15066) — “BBB identifies Newton Exteriors as a West Newton general contractor with an A+ rating, 64 years in business, and no BBB accreditation.”
- Also offers Kitchen Remodel _(confidence: low)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/west-newton/profile/bathroom-remodel/newton-exteriors-0021-15066) — “Services offered (Better Business Bureau): replacement windows, vinyl and wood siding, roofing, cellar remodeling, kitchen and bathroom remo…”
- Also offers Bathroom Remodel _(confidence: low)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/west-newton/profile/bathroom-remodel/newton-exteriors-0021-15066) — “Services offered (Better Business Bureau): replacement windows, vinyl and wood siding, roofing, cellar remodeling, kitchen and bathroom remo…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

No license record has been checked yet for this contractor.

## Sources

- [HomeAdvisor](https://www.homeadvisor.com/rated.NewtonExteriors.32414617.html): 5.0★ from 19 ratings
- [Houzz](https://www.houzz.com/professionals/siding-and-exteriors/newton-exteriors-pfvwus-pf~346884981): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/west-newton/profile/bathroom-remodel/newton-exteriors-0021-15066): Listed on this source
- [Angi](https://www.angi.com/companylist/us/ma/west-newton/newton-exteriors-reviews-1.htm): Listed on this source
- [BuildZoom](https://www.buildzoom.com/contractor/newton-exteriors): Listed on this source

## Recent reviews

- **5/5 · HomeAdvisor · Philip I. · 2010-05-01**: Very knowledgable and courteous. Easy to work with and the job was well done.
- **HomeAdvisor · Homeowner · 2005-11-01**: Got the job done!
- **HomeAdvisor · Homeowner · 2003-09-01**: Frank was the epitome of professional. We had a contract signed in 48 hours. The windows were delivered 3 weeks later as promised. All 10 largr old windows of our condo were replaced in 1.5 days. The work was outstanding. Our housepainter said it was some of the best work he has seen.
- **HomeAdvisor · Homeowner · 2003-08-01**: All communications were timely and professional. They did what they said they were going to do, and when. They said they would
- **HomeAdvisor · Homeowner · 2003-03-01**: Not a good season for roofing due to unusually heavy rain. The work took about five months longer to start and complete than expected. But the final result is very good.
- **HomeAdvisor · Homeowner · 2002-07-01**: Windows ended up being over a month late. First they were delayed a few weeks. Then supposedly the factory made them the wrong size and they needed to be remade. That wasn't a huge deal to me, and the windows themselves have been good, but the caulking was done very poorly on two of the four windows…
- **HomeAdvisor · Homeowner · 2002-05-01**: This company repaired a leak in a slate roof with copper valleys. Frank Sullivan and his associate Mark seemed very knowledgable, and were very professional. They offered a solution that was of reasonable quality (rubber) compared to cheaper options (fabric) and more expensive ones (copper) by other…
- **HomeAdvisor · Homeowner · 2002-04-01**: There was just a little confusion as to what was included in the estimate versus what was actually done. Even so, I would have Newton Exteriors do any additional work I might have.
- **HomeAdvisor · Homeowner · 2002-04-01**: Frank is a very busy man, but once he commits to the job, he will get it done well. DO NOT USE HIS PLUMBER, WILLIE MITCHELL. HIRE YOUR OWN. Expect delays. Sometimes his guys do not show up, especially at the end of the job.
- **HomeAdvisor · Homeowner · 2002-03-01**: Beautiful job installing two solid-oak French doors. Busy contractor, but worth the wait.

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Data freshness: last scanned 2026-09-10T01:22:31.952Z.
Cite as: Newton Exteriors — Tavlee (https://tavlee.com/contractor/newton-exteriors-50439)
Source: https://tavlee.com/contractor/newton-exteriors-50439