# Nor'East Services Incorporated

**Trade:** Roofing · **Address:** 37 Main St, Kingston, MA 02364, USA · **Phone:** (781) 347-3267 · **Languages:** English

**Rating: 4.0/5** (medium confidence) — from 11 reviews across 3 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low.
91% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative.

## The honest read

Nor'East Services is a Kingston roofing contractor built on Marc's personal relationships with both homeowners and other trade partners — several reviewers describe using the company for years, or hearing about them through family. A February 2025 review describes a metal roof leaking at a seam and causing ceiling damage; Marc arrived within two hours to fix it. Roof replacements are described as fast: multiple 2024 reviews describe a full rip-and-replace finished in a single day with minimal debris left behind, and a March 2023 review recounts the company evaluating storm damage from a Nor'easter just before Christmas 2021 and having a new roof and rain guards installed within days.

Two reviewers describe an ongoing trade relationship rather than a one-off job — a subcontractor partner of a couple of years, and someone who's worked with Marc's team for years — both citing consistent quality and fair pricing.

One February 2024 review stands apart from the rest: it advises getting customer references first and describes the business as "a contractor and not a roofing company," without further detail about what prompted that caution.

The company's Massachusetts home improvement contractor license is active, and its Google profile sits at 4.8 stars from 25 ratings.

For emergency leak repairs and full roof replacements, the reviews here describe fast turnarounds — though given the one cautionary review, it's worth asking directly about roofing-specific experience and getting references for a bigger project.

**Strengths:**
- Fast emergency repairs — leaks fixed within a couple hours
- Quick replacements — full roofs done in a single day
- Storm response — handled Nor'easter damage within days
- Repeat trade partners — long relationships with contractor clients

**Concerns:**
- One cautionary review — advises getting references before hiring

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Emergency leak repairs handled within a couple hours _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURBa3Mzc2FnEAE!2m1!1s0x0:0xbf4ab312ac68ef0c!3m1!1s2@1:CIHM0ogKEICAgMDAks3sag%7C%7C?hl=en) — “5★ Had an issue with my metal roof. Was leaking at a seam. It caused some ceiling damage. Called Marc and he came over in less than 2 hours …”
- One-day roof replacements with thorough cleanup _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURUeXRQb3d3RRAB!2m1!1s0x0:0xbf4ab312ac68ef0c!3m1!1s2@1:CIHM0ogKEICAgIDTytPowwE%7C%7C?hl=en) — “5★ Let me start by saying im a contractor myself. So I know what to look for when it comes to other contractors taking shortcuts.   Let me t…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR4bjZ6a3BRRRAB!2m1!1s0x0:0xbf4ab312ac68ef0c!3m1!1s2@1:CIHM0ogKEICAgIDxn6zkpQE%7C%7C?hl=en) — “5★ Paul and Mark were professional explained what they were proposing for roof replacement answered all questions. We’re on time on day deci…”
- Responded quickly to storm damage after a Nor'easter _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURoX2JxLXVRRRAB!2m1!1s0x0:0xbf4ab312ac68ef0c!3m1!1s2@1:CIHM0ogKEICAgIDh_bq-uQE%7C%7C?hl=en) — “5★ One week before Christmas 2021 we got a Nor’Easter Storm where our roof was damaged and leaking. Nor’East Services and their team were re…”
- Long-running relationships with repeat trade partners _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25OVk1qUkdWMVpEU2pWTllWRnZVbFZNUnpGV05FRRAB!2m1!1s0x0:0xbf4ab312ac68ef0c!3m1!1s2@1:CAIQACodChtycF9oOnNVMjRGV1ZDSjVNYVFvUlVMRzFWNEE%7C%7C?hl=en) — “5★ I have worked with Marc and his team for years. Always professional and quality work. A Great trade partner!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURSNmJTa0pREAE!2m1!1s0x0:0xbf4ab312ac68ef0c!3m1!1s2@1:CIHM0ogKEICAgIDR6bSkJQ%7C%7C?hl=en) — “5★ I've been a partner of Marc's for a couple of years now and their responsiveness and quality of work is what makes him a go to for our co…”
- One review advises getting references, calling them a contractor rather than a roofing company _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNkX1ppYW5nRRAB!2m1!1s0x0:0xbf4ab312ac68ef0c!3m1!1s2@1:CIHM0ogKEICAgICd_ZiangE%7C%7C?hl=en) — “5★ Get customer references first please. This is a contractor and not a roofing compamy.”
- Massachusetts home improvement contractor license verified active _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 201535 verified active”
- 4.8 stars from 25 Google ratings _(confidence: medium)_
  - [Google](https://maps.google.com/?cid=13784026502304165644&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.8★ from 25 ratings”
- Specializes in Roofing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURUeXRQb3d3RRAB!2m1!1s0x0:0xbf4ab312ac68ef0c!3m1!1s2@1:CIHM0ogKEICAgIDTytPowwE%7C%7C?hl=en) — “5★ Let me start by saying im a contractor myself. So I know what to look for when it comes to other contractors taking shortcuts.   Let me t…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR4bjZ6a3BRRRAB!2m1!1s0x0:0xbf4ab312ac68ef0c!3m1!1s2@1:CIHM0ogKEICAgIDxn6zkpQE%7C%7C?hl=en) — “5★ Paul and Mark were professional explained what they were proposing for roof replacement answered all questions. We’re on time on day deci…”
- Also offers Windows / Siding / Gutters _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNuOHRqalh3EAE!2m1!1s0x0:0xbf4ab312ac68ef0c!3m1!1s2@1:CIHM0ogKEICAgICn8tjjXw%7C%7C?hl=en) — “5★ I have used N’oreast Services on numerous occasions for emergency repair services on both my home and a commercial property prior to usin…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURoX2JxLXVRRRAB!2m1!1s0x0:0xbf4ab312ac68ef0c!3m1!1s2@1:CIHM0ogKEICAgIDh_bq-uQE%7C%7C?hl=en) — “5★ One week before Christmas 2021 we got a Nor’Easter Storm where our roof was damaged and leaking. Nor’East Services and their team were re…”

## License

Status: **active** (#201535, hic) — verified against the official MA state registry on 2026-07-03, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Nor'East%20Services%20Incorporated&query_place_id=ChIJHZqqNA285IkRDO9orBKzSr8): 4.8★ from 25 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Nor'East%20Services%20Incorporated&query_place_id=ChIJHZqqNA285IkRDO9orBKzSr8): Listed on this source
- [Exa](https://www.buildzoom.com/contractor/noreast-services-incorporated): 9 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · William Hoffmann · 2026-04-07**: I have worked with Marc and his team for years. Always professional and quality work. A Great trade partner!
- **5/5 · Google Reviews · John Sawyer · 2025-09-03**: Crew was in and out in a day!!  Replaced roof and skylights.   Good price, fast… No Complaints.
- **5/5 · Google Reviews · John Ryan · 2025-02-07**: Had an issue with my metal roof. Was leaking at a seam. It caused some ceiling damage. Called Marc and he came over in less than 2 hours to fix me up. I was lucky to have called him. Fantastic guy to deal with. Thanks Marc!
- **5/5 · Google Reviews · Sterling Bouxman · 2024-09-24**: I have used N’oreast Services on numerous occasions for emergency repair services on both my home and a commercial property prior to using them to replacing both of these roofs. I had heard about them from my father, who also used them for roof replacement for his home.  They are responsive to emerg…
- **5/5 · Google Reviews · James Pylant · 2024-05-23**: Let me start by saying im a contractor myself. So I know what to look for when it comes to other contractors taking shortcuts.   Let me tell you. Marc came out and gave me a great price on my roof, rip & replace. These guys were amazing,  fast, efficient & they cleaned up like they were never there.…
- **5/5 · Google Reviews · steve fletcher · 2024-02-17**: Get customer references first please. This is a contractor and not a roofing compamy.
- **5/5 · Google Reviews · Elliot Feldman · 2024-01-19**: Nor'East did the work at a fair price and on time.
- **5/5 · Google Reviews · Connie C · 2023-08-24**: I highly recommend this company!  I knew they were the right ones for the job the day they came out to give me an estimate.  They were pleasant and knowledgeable and most of all, they didn’t talk down to me.  Within days of signing the contract, the materials arrived and after a week of rainy days t…
- **5/5 · Google Reviews · gary smith · 2023-06-17**: Paul and Mark were professional explained what they were proposing for roof replacement answered all questions. We’re on time on day decided on. The job was 1 day and completed in that day.  Paul kept me up to date on progress. Very good communication. Clean and courteous. Would recommend them
- **5/5 · Google Reviews · Merrissa Shock · 2023-04-28**: I've been a partner of Marc's for a couple of years now and their responsiveness and quality of work is what makes him a go to for our company. They're efficient, communicate well, always perform quality work, and have fair pricing. I would (and do) recommend Nor'Easter Services whenever the opportu…

---

Data freshness: last scanned 2026-07-03T04:39:01.509Z.
Cite as: Nor'East Services Incorporated — Tavlee (https://tavlee.com/contractor/nor-east-services-incorporated-kingston)
Source: https://tavlee.com/contractor/nor-east-services-incorporated-kingston