--- title: "North American Van Lines" description: "North American Van Lines is listed in North Billerica. In a 2026 review, a customer praised the pre-move assistance from move coordinators, wrote that they" doc_version: "2026-09-30" last_updated: "2026-09-30" --- # North American Van Lines **Trade:** Moving · **Address:** 27 Sterling Rd Suite 100, North Billerica, MA 01862 · **Phone:** (978) 319-4452 · **Website:** https://www.northamerican.com/local/billerica-ma-moving-company?utm_source=local&utm_medium=organic&utm_campaign=gmb · **Languages:** English **Rating: 2.3/5** (medium confidence) — from 5 reviews across 4 sources. 40% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read North American Van Lines is listed in North Billerica. In a 2026 review, a customer praised the pre-move assistance from move coordinators, wrote that they were told what to expect and what they needed to do, and called the movers at both pick up and delivery "Professional, organized, great team coordination and very nice." That customer also wrote that they were kept updated and informed as the movers went from room to room. In a 2024 review, a customer who wanted a big move made easy on their family wrote that it was flawless from the walk through until delivery, with nothing broken. In a 2025 review of a move from Florida to Boston, a customer wrote that the top of a small new freezer was smashed, a dining room table was scratched, a rear balance wheel was broken off a bedroom armoire piece and a piece was chipped from a living room wall unit. The same customer wrote that they were never asked whether the van could deliver to their apartment building, and that moving the furniture off the van to a shuttle damaged it further. In a 2024 review, a customer wrote that many of their items arrived broken, smashed and dented, including furniture, housewares and art work, and that the items were not packed with care. In a separate 2024 review of a long-distance move from Tampa, Florida to New Hampshire, a customer wrote that all went well until drop off, when a few things were broken, missing pieces or missing altogether, and that they were asked to fill out a long form. **Strengths:** - Move coordination — 2026 customer praised pre-move help from move coordinators - Damage-free move — 2024 customer says nothing was broken **Concerns:** - Furniture damage — 2025 Florida-to-Boston move left a freezer and table damaged - Careless packing — 2024 customer says items were not packed with care - Delivery losses — 2024 long-distance move had broken and missing items ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Rated 3 stars on Google from 9 ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=North%20American%20Van%20Lines&query_place_id=ChIJ6fmZyT6i44kRuY0_WrdFUR8) — “Google: 3★ from 9 ratings” - A 2026 customer praised the pre-move assistance from move coordinators and the movers at pick up and delivery _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=2256661542084775353&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Great service. Amazing pre move assistance from move coordinators. Easy and fast communications. Told us what to expect, what we needed t…” - A 2024 customer wrote that their big move was flawless with nothing broken _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=2256661542084775353&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ With a big move I wanted to find someone who knew what it took and make it easy on my family. From our walk through until delivery it was…” - A 2025 Florida-to-Boston move left a freezer smashed, a table scratched and an armoire piece broken _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=2256661542084775353&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ Horrible move from Florida to Boston. Smashed top of small new freezer,( ended up donating it to charity) scratched dining room table, j…” - A 2024 customer wrote that items were not packed with care and arrived broken, smashed and dented _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=2256661542084775353&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ This was the WORST moving experience EVER! We are still unpacking and there are so many of our items broken, smashed, and dented. Furnit…” - A 2024 long-distance move from Tampa to New Hampshire had broken and missing items at drop off _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=2256661542084775353&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ Long distance move from Tampa, Florida to New Hampshire. All went well until drop off. A few of our things are broken l, missing pieces O…” - Long-distance moving _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=2256661542084775353&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ Horrible move from Florida to Boston. Smashed top of small new freezer,( ended up donating it to charity) scratched dining room table, j…” - [Google Reviews](https://maps.google.com/?cid=2256661542084775353&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ Long distance move from Tampa, Florida to New Hampshire. All went well until drop off. A few of our things are broken l, missing pieces O…” - Specializes in Moving _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=2256661542084775353&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Great service. Amazing pre move assistance from move coordinators. Easy and fast communications. Told us what to expect, what we needed t…” - [Google Reviews](https://maps.google.com/?cid=2256661542084775353&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ Horrible move from Florida to Boston. Smashed top of small new freezer,( ended up donating it to charity) scratched dining room table, j…” - [Google Reviews](https://maps.google.com/?cid=2256661542084775353&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ Long distance move from Tampa, Florida to New Hampshire. All went well until drop off. A few of our things are broken l, missing pieces O…” ## License No license record has been checked yet for this contractor. ## Sources - [Reddit](https://www.reddit.com/r/moving/comments/1u3fdul/allied_van_lines_vs_north_american_van_lines_1700/): 0 community mentions discussing this business - [Google](https://www.google.com/maps/search/?api=1&query=North%20American%20Van%20Lines&query_place_id=ChIJ6fmZyT6i44kRuY0_WrdFUR8): 3.0★ from 9 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=North%20American%20Van%20Lines&query_place_id=ChIJ6fmZyT6i44kRuY0_WrdFUR8): Listed on this source - [Local News](https://realestate.usnews.com/home-services/moving/north-american-van-lines): Listed on this source ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “Mayflower, North American Van Lines, Atlas Van Lines, Two Men and a Truck” — u/commonmortal98 in r/moving (2024-04-24) — https://www.reddit.com/r/moving/comments/1cbwcjx/long_distance_mover_opinions/ ## Recent reviews - **5/5 · Google Reviews · Steve Miller · 2026-03-12**: Great service. Amazing pre move assistance from move coordinators. Easy and fast communications. Told us what to expect, what we needed to do, what they were doing ... Very very happy with service. The movers themselves, both pick up and delivery, were outstanding. Professional, organized, great tea… - **1/5 · Google Reviews · Joyce Heine · 2025-08-02**: Horrible move from Florida to Boston. Smashed top of small new freezer,( ended up donating it to charity) scratched dining room table, just discovered they broke rear balance wheel off bedroom armoire piece and left it on floor under piece so I would not see it! Also chipped piece from living room… - **5/5 · Google Reviews · Matthew Boniface · 2024-12-29**: With a big move I wanted to find someone who knew what it took and make it easy on my family. From our walk through until delivery it was flawless. Nothing broken, timelines and expectations communicated. Great crews on both sides! I would use them again! - **1/5 · Google Reviews · Lisa Faust · 2024-10-27**: This was the WORST moving experience EVER! We are still unpacking and there are so many of our items broken, smashed, and dented. Furniture, housewares, art work, etc. So much damage! Our items were not packed with care. See the boxes where things were just literally dumped in! If I could give th… - **1/5 · Google Reviews · Lily Pad · 2024-06-21**: Long distance move from Tampa, Florida to New Hampshire. All went well until drop off. A few of our things are broken l, missing pieces Or missing altogether. They were on top of us and good up until the moment of issues discussed. They want me to fill out a long form that I just won’t do because ev… --- Data freshness: last scanned 2026-09-29T23:27:13.498Z. Cite as: North American Van Lines — Tavlee (https://tavlee.com/contractor/north-american-van-lines-north-billerica) Source: https://tavlee.com/contractor/north-american-van-lines-north-billerica ## Sitemap [Full site index](https://tavlee.com/sitemap.md)