# North Shore Pool Boys **Trade:** Pool Cleaning · **Address:** 22 May St, Peabody, MA 01960, USA · **Phone:** (978) 882-5932 · **Website:** https://www.northshorepoolboys.com/ · **Languages:** English **Rating: 3.4/5** (high confidence) — from 93 reviews across 6 sources. 80% of sentiment-scored reviews read net-positive. Last 6 months: 20 reviews, 6 negative. ## The honest read North Shore Pool Boys is a Peabody, MA outfit built around one person — Chris — who does the hands-on work himself with occasional help from a small crew reviewers name as Kyle, Rich, Rico, and Mark. People call them for above-ground pool installs, liner swaps, and the seasonal opening-and-closing routine, and BBB lists them under Pool Repair with an A+ grade. When Chris shows up, the reviews describe careful, specific work. He fixed a beaded liner that had slipped out of its receiver on a pool most companies won't touch because it's above-ground, and reviewers single out that kind of expertise as hard to find. He's patched brand-new-liner leaks days before a 60-person graduation party, and more than one customer says he priced a pump repair at a fraction of what competing companies quoted for a full system replacement. In a 2023 review, a customer described him troubleshooting an installation issue that came up mid-job and holding to his original quote anyway. The other side of the record, though, is a persistent pattern of no-shows and silence that shows up again and again, on Google, HomeAdvisor, and Angi alike, across several years. One HomeAdvisor review sums it up directly: the work is good when he actually shows, but missed appointments and unanswered calls and texts were a constant problem. Multiple Google reviewers describe being told a part was needed, promised a callback, and then hearing nothing — one calling the company frauds after chasing a response for weeks. Two more say contact dropped off specifically after they'd already paid, with one describing being ghosted for about two months before old items were finally hauled away. Before booking, it's worth asking directly about the appointment window and what happens if the crew runs late — several reviewers who stuck it out say persistence eventually got the job done well, but a few gave up waiting. This looks like the right call for liner repairs, installs, or pump work if you can tolerate a loose, sole-operator schedule, especially outside the busiest weeks of the season; it's a riskier bet if a guaranteed on-time appointment matters. **Strengths:** - Liner repairs — replaces slipped or damaged liners promptly - Fair pricing — quoted less than competitors for the same repair - Rush jobs — comes through for last-minute, time-crunched requests **Concerns:** - No-shows — recurring missed appointments across multiple platforms - Post-payment silence — contact drops off once you've paid - One-man operation — reliability suffers without more staff **Where sources disagree:** - BBB gives an A+ grade while HomeAdvisor (1.5★/6) and Angi (1.5★/6) rate the company far lower, largely on the same no-show complaints that also appear in Google reviews. ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Liner repairs described as prompt and thorough, including on hard-to-service above-ground pools _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kdGRGUndRVkpKTlhNeFFteFZXbUpYU0ZjeFNYYxAB!2m1!1s0x0:0xf87564f4451f1b81!3m1!1s2@1:CAIQACodChtycF9oOmdtdFRwQVJJNXMxQmxVWmJXSFcxSXc%7C%7C?hl=en) — “5★ Opened my pool to find that the beaded liner slipped out of the receiver in two places. Unable to fix the problem by myself, I called Chr…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwMjRPYVdREAE!2m1!1s0x0:0xf87564f4451f1b81!3m1!1s2@1:CIHM0ogKEICAgIDp24OaWQ%7C%7C?hl=en) — “5★ Our pool liner got a hole mid summer and Chris was one of the only companies to respond to me. He and his crew were out within a couple o…” - Pump and repair pricing described as fair, undercutting competing quotes _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pjelVqVldhbmQ1Y0RVMldWOTRUbGhOTFVwTWNXYxAB!2m1!1s0x0:0xf87564f4451f1b81!3m1!1s2@1:CAIQACodChtycF9oOjczUjVWand5cDU2WV94TlhNLUpMcWc%7C%7C?hl=en) — “5★ Great guys. Very fair on price. I called a few other local companies first, and they were all trying to get me to replace my whole pump…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwMjRPYVdREAE!2m1!1s0x0:0xf87564f4451f1b81!3m1!1s2@1:CIHM0ogKEICAgIDp24OaWQ%7C%7C?hl=en) — “5★ Our pool liner got a hole mid summer and Chris was one of the only companies to respond to me. He and his crew were out within a couple o…” - Responsive on rush jobs under time pressure _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xCSVJqTlJYMEYwVFhsU1ZVdFNjbWN6T1d4dmFsRRAB!2m1!1s0x0:0xf87564f4451f1b81!3m1!1s2@1:CAIQACodChtycF9oOlBIRjNRX0F0TXlSVUtScmczOWxvalE%7C%7C?hl=en) — “5★ So happy with these guys! Responded quickly and patched my leaks (in a brand new pool/liner installed by someone else last July). We had …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNZMXNHOVJnEAE!2m1!1s0x0:0xf87564f4451f1b81!3m1!1s2@1:CIHM0ogKEICAgMCY1sG9Rg%7C%7C?hl=en) — “5★ After dealing with not one, not two, but three different pool companies around the North Shore who completely dropped the ball on me or j…” - Recurring no-show and non-response complaints across Google, HomeAdvisor and Angi over several years _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wUlptczVNRVpIUWxWM2JYTktSMGN4WkVVNVYwRRAB!2m1!1s0x0:0xf87564f4451f1b81!3m1!1s2@1:CAIQACodChtycF9oOmpRZms5MEZHQlV3bXNKR0cxZEU5V0E%7C%7C?hl=en) — “1★ Awful! They came out on 5/15/26 to open the pool, and took the cover off (not the proper way) and set up filter then left, said the would…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KT09HTmhNbU0zVkc0NGNtSlFkMmMxZEd3NFRtYxAB!2m1!1s0x0:0xf87564f4451f1b81!3m1!1s2@1:CAIQACodChtycF9oOmJOOGNhMmM3VG44cmJQd2c1dGw4Tmc%7C%7C?hl=en) — “1★ Called a month ago. Said he was going to come. Called again. Never showed up.” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOWGFUaERlbEIyZVdkVmIxbGlUWEZhUmkxdWRGRRAB!2m1!1s0x0:0xf87564f4451f1b81!3m1!1s2@1:CAIQACodChtycF9oOlNXaThDelB2eWdVb1liTXFaRi1udFE%7C%7C?hl=en) — “1★ Frauds. Came out 5/17 to open my pool. Was told they needed a part and will be back the next day. Never showed. Called multiple times…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURMdEozVnFnRRAB!2m1!1s0x0:0xf87564f4451f1b81!3m1!1s2@1:CIHM0ogKEICAgIDLtJ3VqgE%7C%7C?hl=en) — “1★ Do your homework on this "service provider". Read all of the "no call no show reviews". I made a reservation early in the year for Mond…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURyaUozaGJnEAE!2m1!1s0x0:0xf87564f4451f1b81!3m1!1s2@1:CIHM0ogKEICAgIDriJ3hbg%7C%7C?hl=en) — “1★ This is by far the worst company and individuals. Totally unreliable, irresponsible unprofessional and deceitful individuals (Chris, who …” - [HomeAdvisor](https://www.homeadvisor.com/rated.ChristopherCoyne.126707086.html) — “1★ Frauds. Came out 5/17 to open my pool. Was told they needed a part and will be back the next day. Never showed. Called multiple times? te…” - Multiple customers report being ghosted specifically after paying _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SQllrUmxlbWRmTWxKaFdEWk9YMXBIYWxka2FHYxAB!2m1!1s0x0:0xf87564f4451f1b81!3m1!1s2@1:CAIQACodChtycF9oOnRBYkRlemdfMlJhWDZOX1pHaldkaGc%7C%7C?hl=en) — “2★ Don't recommend, advertised $350 for full service. They take the pool cover off and will reach the point to which the pool is usable/safe…” - [Angi](https://www.angi.com/companylist/us/ma/peabody/north-shore-pool-boys-reviews-126707086.htm) — “1★ They did great work! Unfortunately unreliable! They got out quickly, but after pool was ready could not get in contact to Finnish removal…” - Reviewer describes it as essentially a one-man operation with reliability problems _(confidence: medium)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.ChristopherCoyne.126707086.html) — “1★ would not recommend North Shore Pool Boys. This is essentially a one-man operation run by Chris, with little to no help. While the qualit…” - liner replacement _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kdGRGUndRVkpKTlhNeFFteFZXbUpYU0ZjeFNYYxAB!2m1!1s0x0:0xf87564f4451f1b81!3m1!1s2@1:CAIQACodChtycF9oOmdtdFRwQVJJNXMxQmxVWmJXSFcxSXc%7C%7C?hl=en) — “5★ Opened my pool to find that the beaded liner slipped out of the receiver in two places. Unable to fix the problem by myself, I called Chr…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tOdWQwbHZiUzAxT1djd1JHeDFOazFEUkRKTmNIYxAB!2m1!1s0x0:0xf87564f4451f1b81!3m1!1s2@1:CAIQACodChtycF9oOkNud0lvbS01OWcwRGx1Nk1DRDJNcHc%7C%7C?hl=en) — “5★ I needed a liner replacement for my above ground pool. Call to a number of local services left me frustrated - no callbacks, ghosting. N…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwMjRPYVdREAE!2m1!1s0x0:0xf87564f4451f1b81!3m1!1s2@1:CIHM0ogKEICAgIDp24OaWQ%7C%7C?hl=en) — “5★ Our pool liner got a hole mid summer and Chris was one of the only companies to respond to me. He and his crew were out within a couple o…” - pool installation _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkNk9UTlFTakV4Tm1SQ1RIQlhOREphWjFweFNWRRAB!2m1!1s0x0:0xf87564f4451f1b81!3m1!1s2@1:CAIQACodChtycF9oOjd6OTNQSjExNmRCTHBXNDJaZ1pxSVE%7C%7C?hl=en) — “5★ Hired North Shore Pool Boys to take down and discard my original pool and install my new pool. They did a great job from start to finish.…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21keFVHSlVhV2x2WkhabGMxQmxVemxUTldnMmEyYxAB!2m1!1s0x0:0xf87564f4451f1b81!3m1!1s2@1:CAIQACodChtycF9oOmdxUGJUaWlvZHZlc1BlUzlTNWg2a2c%7C%7C?hl=en) — “5★ Just had Chris and crew install my 21’ above ground pool. Excellent job and great to work with. Bob Danvers Ma” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSWmJscEVZbmRpV2xKSVUyWnFiRU5GUWtKNFNtYxAB!2m1!1s0x0:0xf87564f4451f1b81!3m1!1s2@1:CAIQACodChtycF9oOlRZblpEYndiWlJIU2ZqbENFQkJ4Smc%7C%7C?hl=en) — “5★ Chris and Kyle did an excellent job on installing our new pool. Chris returned my calls all the time. He and his employees are very polit…” - pool opening and closing _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25vM1pHUnBVbU5aY1dVMFFtRk1ZVU5pVkc4MGVuYxAB!2m1!1s0x0:0xf87564f4451f1b81!3m1!1s2@1:CAIQACodChtycF9oOno3ZGRpUmNZcWU0QmFMYUNiVG80enc%7C%7C?hl=en) — “5★ I hired Northshore Pool Boys last spring for opening and closing my pool and I am extremely pleased with their service. I needed a new he…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNYLXV2Y1lBEAE!2m1!1s0x0:0xf87564f4451f1b81!3m1!1s2@1:CIHM0ogKEICAgICX-uvcYA%7C%7C?hl=en) — “5★ Chris and his partner came out and closed the pool today. They were very friendly, explained what they were doing, and were very efficien…” - pump repair _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205bE1XWjJZMnBMTlRONFQwTTJkR0ZaY1hoc2JHYxAB!2m1!1s0x0:0xf87564f4451f1b81!3m1!1s2@1:CAIQACodChtycF9oOm9lMWZ2Y2pLNTN4T0M2dGFZcXhsbGc%7C%7C?hl=en) — “5★ North Shore Pool boys helped me get my pool up and running this year-I have never had a pool before and this was my first season-I’m grat…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pjelVqVldhbmQ1Y0RVMldWOTRUbGhOTFVwTWNXYxAB!2m1!1s0x0:0xf87564f4451f1b81!3m1!1s2@1:CAIQACodChtycF9oOjczUjVWand5cDU2WV94TlhNLUpMcWc%7C%7C?hl=en) — “5★ Great guys. Very fair on price. I called a few other local companies first, and they were all trying to get me to replace my whole pump…” - pool cleaning _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201WlZrbFhXbk5KUjNWa2VHTlpaMkpIZEdOaGFtYxAB!2m1!1s0x0:0xf87564f4451f1b81!3m1!1s2@1:CAIQACodChtycF9oOm5ZVklXWnNJR3VkeGNZZ2JHdGNhamc%7C%7C?hl=en) — “5★ These guys are awesome. Answered my calls right away, and the job was exceptionally and professionally done, completely hassle free. Call…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoMVZrdG9hblJRVlhCbWFVVXdTR3gzYWtobmJXYxAB!2m1!1s0x0:0xf87564f4451f1b81!3m1!1s2@1:CAIQACodChtycF9oOlh1VktoanRQVXBmaUUwSGx3akhnbWc%7C%7C?hl=en) — “5★ Great job with one very dirty pool. Looks picture perfect. Will be coming on a monthly basis. Thanks again guys!!!” - BBB grade: A+ _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/peabody/profile/pool-repair/north-shore-pool-boys-0021-563566) — “Better Business Bureau grade: A+” - HomeAdvisor rating: 1.5★ from 6 ratings _(confidence: high)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.ChristopherCoyne.126707086.html) — “HomeAdvisor: 1.5★ from 6 ratings” - Angi rating: 1.5★ from 6 ratings _(confidence: high)_ - [Angi](https://www.angi.com/companylist/us/ma/peabody/north-shore-pool-boys-reviews-126707086.htm) — “Angi: 1.5★ from 6 ratings” - Google rating: 4.4★ from 94 ratings _(confidence: high)_ - [Google](https://maps.google.com/?cid=17903326893975739265&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.4★ from 94 ratings” - Specializes in Pool Cleaning _(confidence: high)_ - [Google](https://maps.google.com/?cid=17903326893975739265&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.4★ from 94 ratings” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kdGRGUndRVkpKTlhNeFFteFZXbUpYU0ZjeFNYYxAB!2m1!1s0x0:0xf87564f4451f1b81!3m1!1s2@1:CAIQACodChtycF9oOmdtdFRwQVJJNXMxQmxVWmJXSFcxSXc%7C%7C?hl=en) — “5★ Opened my pool to find that the beaded liner slipped out of the receiver in two places. Unable to fix the problem by myself, I called Chr…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkNk9UTlFTakV4Tm1SQ1RIQlhOREphWjFweFNWRRAB!2m1!1s0x0:0xf87564f4451f1b81!3m1!1s2@1:CAIQACodChtycF9oOjd6OTNQSjExNmRCTHBXNDJaZ1pxSVE%7C%7C?hl=en) — “5★ Hired North Shore Pool Boys to take down and discard my original pool and install my new pool. They did a great job from start to finish.…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25vM1pHUnBVbU5aY1dVMFFtRk1ZVU5pVkc4MGVuYxAB!2m1!1s0x0:0xf87564f4451f1b81!3m1!1s2@1:CAIQACodChtycF9oOno3ZGRpUmNZcWU0QmFMYUNiVG80enc%7C%7C?hl=en) — “5★ I hired Northshore Pool Boys last spring for opening and closing my pool and I am extremely pleased with their service. I needed a new he…” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Official Website](https://www.northshorepoolboys.com): 5 yrs in business · Self-reported profile and service details - [Better Business Bureau](https://www.bbb.org/us/ma/peabody/profile/pool-repair/north-shore-pool-boys-0021-563566): Listed on this source - [Google Reviews](https://www.google.com/maps/search/?api=1&query=North%20Shore%20Pool%20Boys&query_place_id=ChIJTYdqWiwT44kRgRsfRfRkdfg): Listed on this source - [Angi](https://www.angi.com/companylist/us/ma/peabody/north-shore-pool-boys-reviews-126707086.htm): 1.5★ from 6 ratings - [HomeAdvisor](https://www.homeadvisor.com/rated.ChristopherCoyne.126707086.html): 1.5★ from 6 ratings - [Google](https://www.google.com/maps/search/?api=1&query=North%20Shore%20Pool%20Boys&query_place_id=ChIJTYdqWiwT44kRgRsfRfRkdfg): 4.4★ from 96 ratings - [Exa](https://www.northshorepoolboys.com/): 0 web mentions across the open web (each linked to its source) ## Recent reviews - **5/5 · Google Reviews · berniebxb · 2026-07-28**: Opened my pool to find that the beaded liner slipped out of the receiver in two places. Unable to fix the problem by myself, I called Chris who came by and fixed the problem. It’s hard to find someone who works on above ground pools as most only service in ground. Chris is professional and is very k… - **1/5 · Google Reviews · Megan Doran · 2026-07-20**: Awful! They came out on 5/15/26 to open the pool, and took the cover off (not the proper way) and set up filter then left, said the would be back. Never came back when said. Then had to call from multiple numbers to get any response. Spoke with Chris he said he would be back 7/2 or 7/3, NO SHOWED. W… - **5/5 · Google Reviews · Armando · 2026-07-06**: Chris and the crew did a phenomenal job with a last-minute pool cleaning. On top of that, they were on time and kept me updated every step of the way. I highly recommend them! - **5/5 · Google Reviews · Kristin Reardon Fraher · 2026-07-01**: So happy with these guys! Responded quickly and patched my leaks (in a brand new pool/liner installed by someone else last July). We had a graduation party for 60+ people scheduled for the following weekend and we were panicking. Chris knew we were in a time crunch and came out in the rain to help u… - **1/5 · HomeAdvisor · Lorraine D. · 2026-07-01**: would not recommend North Shore Pool Boys. This is essentially a one-man operation run by Chris, with little to no help. While the quality of his work was good when he actually showed up, reliability was a constant problem. Chris missed multiple scheduled appointments, was extremely unreliable, and … - **5/5 · Google Reviews · Carmen Licciardi · 2026-06-28**: Great experience.Chris has years of knowledge and experience..Would highly recommend..... - **5/5 · Google Reviews · Eileena Long · 2026-06-08**: North Shore Pool boys helped me get my pool up and running this year-I have never had a pool before and this was my first season-I’m grateful for north shore pool boys helping me with start up and also replacing the motor on the pool pump. They helped me get up and running in time for a graduation p… - **5/5 · Google Reviews · Steven Dalin · 2026-06-03**: My prior review was submitted prior to me finishing it. Meant to give 5 stars and wanted to write that they initially came out to my house within a day, and that was great. And then I thought I asked for a return visit but I never reached out to them and never asked them to come so I will try to del… - **1/5 · Google Reviews · Liz Buckley · 2026-06-01**: Called a month ago. Said he was going to come. Called again. Never showed up. - **1/5 · Google Reviews · John Gregerick · 2026-05-31**: Frauds. Came out 5/17 to open my pool. Was told they needed a part and will be back the next day. Never showed. Called multiple times… texted multiple times. NO RESPONSE. Called from a different landline number on 5/26… they answered!! Was told they would be at my house on 5/27 at 4pm. Guess w… --- Data freshness: last scanned 2026-08-04T01:30:59.763Z. Cite as: North Shore Pool Boys — Tavlee (https://tavlee.com/contractor/north-shore-pool-boys-peabody) Source: https://tavlee.com/contractor/north-shore-pool-boys-peabody