# Northeast Home & Energy

**Trade:** Roofing · **Address:** 21 N Main St, North Grafton, MA 01536 · **Phone:** (508) 625-7215 · **Website:** https://northeast-home.com/ · **Languages:** English

**Rating: 4.8/5** (high confidence) — from 161 reviews across 10 sources.
97% of sentiment-scored reviews read net-positive. Last 6 months: 21 reviews, 1 negative.

## The honest read

Northeast Home & Energy is a North Grafton contractor whose public work centers on roofing, windows, siding, insulation, and weatherization. Its own Porch profile describes a family-owned business serving residential and commercial customers across Worcester, Boston, Brockton, and Nantucket, with 45 years in business; the Massachusetts license registry lists an active HIC 106353 for Northeast Home & Energy, Inc.

Customers describe roof replacements, window and door installations, siding repairs, attic insulation, air sealing, and weatherization. Reviews repeatedly mention clear communication, punctual crews, careful cleanup, professional installation, and work completed within stated timelines. The Google profile shows 4.9 stars from 248 ratings, while the BBB profile gives an A+ grade and shows accreditation.

There is one detailed negative review about a Mass Save insulation project that alleges poor communication, unclear scheduling, and an unsatisfactory customer-contact experience. That account is a minority signal beside the much larger positive review history, but it is worth asking who the point of contact will be, what the arrival and scope details are, and how post-installation questions will be handled.

They appear suited to homeowners comparing roofing, exterior-envelope, window, siding, and insulation work, especially projects that combine several of those scopes. Confirm the exact materials, warranty terms, permits, payment schedule, and Mass Save responsibilities in writing before work begins.

**Strengths:**
- Roof replacement — detailed reviews describe efficient, clean installations
- Clear communication — many reviewers praise scheduling and project updates
- Exterior upgrades — repeated window, siding, and door project praise
- Careful cleanup — customers repeatedly mention tidy completed work

**Concerns:**
- Mass Save communication — one review reports unclear contact and scheduling
- Project scope — confirm materials, warranties, and responsibilities in writing

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Google publishes 4.9 stars from 248 ratings. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Northeast%20Home%20%26%20Energy&query_place_id=ChIJxwQEZdMO5IkRbJsy045EU1k) — “Google: 4.9★ from 248 ratings”
- The Massachusetts registry lists HIC 106353 as active for Northeast Home & Energy, Inc. _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 106353 registry-verified active — registry holder of record: NORTHEAST HOME & ENERGY, INC.”
- BBB gives the business an A+ grade and shows it as accredited. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/north-grafton/profile/roofing-contractors/northeast-home-energy-0261-100416) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/north-grafton/profile/roofing-contractors/northeast-home-energy-0261-100416) — “Better Business Bureau: accredited / certified / member”
- Customers repeatedly praise communication, punctuality, professionalism, and cleanup. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tjMWRXeHlSbVZTYm1aaWFuTllNUzF0V2pGQmQwRRAB!2m1!1s0x0:0x5953448ed3329b6c!3m1!1s2@1:CAIQACodChtycF9oOkc1dWxyRmVSbmZianNYMS1tWjFBd0E%7C%7C?hl=en) — “5★ Great experience with Northeast. Owner was a great communicator and foreman Shane was thorough and helpful!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wM1ZEaFNXbnBQVW5kSFNFTXpRMGszU0doUE1sRRAB!2m1!1s0x0:0x5953448ed3329b6c!3m1!1s2@1:CAIQACodChtycF9oOmp3VDhSWnpPUndHSEMzQ0k3SGhPMlE%7C%7C?hl=en) — “5★ I am very pleased with the roof replacement completed by Northeast Home & Energy. From start to finish, the entire process was handled pr…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sb2FDMW9URVEwV2xOcmNFOHhXa1JMV1V0Q1oyYxAB!2m1!1s0x0:0x5953448ed3329b6c!3m1!1s2@1:CAIQACodChtycF9oOmloaC1oTEQ0WlNrcE8xWkRLWUtCZ2c%7C%7C?hl=en) — “5★ We just had Northeast Home &Energy do some sealing in our attic, basement and crawl space.  I had picked this company from the Mass Save …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kUk5YWnphVjl3VmxoYU9VMU1YMEZrZVc4eVRHYxAB!2m1!1s0x0:0x5953448ed3329b6c!3m1!1s2@1:CAIQACodChtycF9oOmdRNXZzaV9wVlhaOU1MX0FkeW8yTGc%7C%7C?hl=en) — “5★ Great experience overall. The communication was excellent and the work I had done (new slider and new window were installed perfectly.”
- Reviews document roof replacement, window, siding, insulation, and weatherization projects. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wM1ZEaFNXbnBQVW5kSFNFTXpRMGszU0doUE1sRRAB!2m1!1s0x0:0x5953448ed3329b6c!3m1!1s2@1:CAIQACodChtycF9oOmp3VDhSWnpPUndHSEMzQ0k3SGhPMlE%7C%7C?hl=en) — “5★ I am very pleased with the roof replacement completed by Northeast Home & Energy. From start to finish, the entire process was handled pr…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwVFRWWm9ZbGhQZVdwUE5FbE1aR1pITVhvNFpWRRAB!2m1!1s0x0:0x5953448ed3329b6c!3m1!1s2@1:CAIQACodChtycF9oOlpTTVZoYlhPeWpPNElMZGZHMXo4ZVE%7C%7C?hl=en) — “5★ I only had about $2,000 worth of siding repairs and siding trim repairs to a home I purchased but was very happy with the quote process, …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sb2FDMW9URVEwV2xOcmNFOHhXa1JMV1V0Q1oyYxAB!2m1!1s0x0:0x5953448ed3329b6c!3m1!1s2@1:CAIQACodChtycF9oOmloaC1oTEQ0WlNrcE8xWkRLWUtCZ2c%7C%7C?hl=en) — “5★ We just had Northeast Home &Energy do some sealing in our attic, basement and crawl space.  I had picked this company from the Mass Save …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kUk5YWnphVjl3VmxoYU9VMU1YMEZrZVc4eVRHYxAB!2m1!1s0x0:0x5953448ed3329b6c!3m1!1s2@1:CAIQACodChtycF9oOmdRNXZzaV9wVlhaOU1MX0FkeW8yTGc%7C%7C?hl=en) — “5★ Great experience overall. The communication was excellent and the work I had done (new slider and new window were installed perfectly.”
- One detailed review reports communication and scheduling problems on a Mass Save insulation project. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xScFJsWk9SWEp0VWtwWVF6ZDFWV3RvU0U1MGEyYxAB!2m1!1s0x0:0x5953448ed3329b6c!3m1!1s2@1:CAIQACodChtycF9oOlRpRlZORXJtUkpYQzd1VWtoSE50a2c%7C%7C?hl=en) — “1★ What a horrible experience! This company is terrible at communication. I had them do a massSave insulation and I wish I had used a differ…”
- BBB lists roofing, windows, doors, insulation, siding, gutters, and skylights among services. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/north-grafton/profile/roofing-contractors/northeast-home-energy-0261-100416) — “Services offered (Better Business Bureau): Andersen Windows, Door Replacement, Entry Doors, GAF Roofs, Gutters, Harvey Windows, Insulation, …”
- Specializes in Roofing _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/north-grafton/profile/roofing-contractors/northeast-home-energy-0261-100416) — “Services offered (Better Business Bureau): Andersen Windows, Door Replacement, Entry Doors, GAF Roofs, Gutters, Harvey Windows, Insulation, …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wM1ZEaFNXbnBQVW5kSFNFTXpRMGszU0doUE1sRRAB!2m1!1s0x0:0x5953448ed3329b6c!3m1!1s2@1:CAIQACodChtycF9oOmp3VDhSWnpPUndHSEMzQ0k3SGhPMlE%7C%7C?hl=en) — “5★ I am very pleased with the roof replacement completed by Northeast Home & Energy. From start to finish, the entire process was handled pr…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25sMVNtY3lhMlF6VDBReGEySnRVM2xTWkZGbVQxRRAB!2m1!1s0x0:0x5953448ed3329b6c!3m1!1s2@1:CAIQACodChtycF9oOnl1Smcya2QzT0Qxa2JtU3lSZFFmT1E%7C%7C?hl=en) — “5★ The Northeast Home & Energy team did an excellent job replacing our roof.  They were efficient and professional from the begining when th…”
- Specializes in Windows / Siding / Gutters _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/north-grafton/profile/roofing-contractors/northeast-home-energy-0261-100416) — “Services offered (Better Business Bureau): Andersen Windows, Door Replacement, Entry Doors, GAF Roofs, Gutters, Harvey Windows, Insulation, …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwVFRWWm9ZbGhQZVdwUE5FbE1aR1pITVhvNFpWRRAB!2m1!1s0x0:0x5953448ed3329b6c!3m1!1s2@1:CAIQACodChtycF9oOlpTTVZoYlhPeWpPNElMZGZHMXo4ZVE%7C%7C?hl=en) — “5★ I only had about $2,000 worth of siding repairs and siding trim repairs to a home I purchased but was very happy with the quote process, …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kUk5YWnphVjl3VmxoYU9VMU1YMEZrZVc4eVRHYxAB!2m1!1s0x0:0x5953448ed3329b6c!3m1!1s2@1:CAIQACodChtycF9oOmdRNXZzaV9wVlhaOU1MX0FkeW8yTGc%7C%7C?hl=en) — “5★ Great experience overall. The communication was excellent and the work I had done (new slider and new window were installed perfectly.”
- Specializes in Insulation & Weatherization _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/north-grafton/profile/roofing-contractors/northeast-home-energy-0261-100416) — “Services offered (Better Business Bureau): Andersen Windows, Door Replacement, Entry Doors, GAF Roofs, Gutters, Harvey Windows, Insulation, …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KSVZFRTVjMGxXU1dKbE0zZE5PV3QyV1VGdGIwRRAB!2m1!1s0x0:0x5953448ed3329b6c!3m1!1s2@1:CAIQACodChtycF9oOmJIVEE5c0lWSWJlM3dNOWt2WUFtb0E%7C%7C?hl=en) — “5★ The insulation installation service was done in a timely period with a great team that kept me informed of their daily schedule. They als…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sb2FDMW9URVEwV2xOcmNFOHhXa1JMV1V0Q1oyYxAB!2m1!1s0x0:0x5953448ed3329b6c!3m1!1s2@1:CAIQACodChtycF9oOmloaC1oTEQ0WlNrcE8xWkRLWUtCZ2c%7C%7C?hl=en) — “5★ We just had Northeast Home &Energy do some sealing in our attic, basement and crawl space.  I had picked this company from the Mass Save …”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **active** (#106353, hic) — verified against the official MA state registry on 2026-08-25, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Northeast%20Home%20%26%20Energy&query_place_id=ChIJxwQEZdMO5IkRbJsy045EU1k): 4.9★ from 248 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Northeast%20Home%20%26%20Energy&query_place_id=ChIJxwQEZdMO5IkRbJsy045EU1k): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/north-grafton/profile/roofing-contractors/northeast-home-energy-0261-100416): Listed on this source
- [Official Website](https://northeast-home.com): Self-reported profile and service details
- [Houzz](https://www.houzz.com/professionals/siding-and-exteriors/northeast-home-and-energy-pfvwus-pf~2047280782): 2.0★ from 1 ratings
- [Local Chambers of Commerce](https://business.cmschamber.org/list/category/windows-doors-sales-321): Listed on this source
- [Angi](https://www.angi.com/companylist/us/ma/north-grafton/northeast-home-energy-inc-reviews-1.htm): 4.9★ from 44 ratings
- [HomeAdvisor](https://www.homeadvisor.com/rated.NortheastHomeEnergyInc.753196.html): 4.9★ from 44 ratings
- [Porch](https://pro.porch.com/north-grafton-ma/roofers/northeast-home-and-energy-164829230/pp): Listed on this source
- [BuildZoom](https://www.buildzoom.com/contractor/northeast-home-energy): 5.0★ from 1 ratings

## Recent reviews

- **5/5 · Google Reviews · Robert Heald · 2026-08-12**: Great experience with Northeast. Owner was a great communicator and foreman Shane was thorough and helpful!
- **5/5 · Google Reviews · Sue Dziengelewski · 2026-07-22**: The insulation installation service was done in a timely period with a great team that kept me informed of their daily schedule. They also did a great job cleaning up and respectful of my home.
- **4/5 · Google Reviews · Craig Wiser · 2026-07-08**: We needed very large windows for our porch. Northeast home and energy made the process very easy. The response was timely. The estimate and the installation were right on time and, the result was great!
- **1/5 · Google Reviews · Sarah Morcom · 2026-06-11**: What a horrible experience! This company is terrible at communication. I had them do a massSave insulation and I wish I had used a different company. The company has not given me contact information but they did request a review twice before they had done the insulation work. Upon arrival the instal…
- **5/5 · Google Reviews · Greg Lynch · 2026-06-04**: I am very pleased with the roof replacement completed by Northeast Home & Energy. From start to finish, the entire process was handled professionally,  efficiently and with attention to detail.  I also want to recognize the entire team at Northeast for their excellent communication and coordination.…
- **5/5 · Google Reviews · Louis Falcone · 2026-05-29**: The Northeast Home & Energy team did an excellent job replacing our roof.  They were efficient and professional from the begining when they removed the existing shingles, installing the new roof, to the end when they made sure the area was cleaned up.  We would highly recommend Northeast Home & Ener…
- **5/5 · Google Reviews · Joel Lund · 2026-05-28**: I only had about $2,000 worth of siding repairs and siding trim repairs to a home I purchased but was very happy with the quote process, the communication, and the overall service.  Would use them again.
- **5/5 · Google Reviews · Fernando Martinez · 2026-05-26**: I just have to say these guys are the best I love their work ethic and they’re awesome. The guys are friendly and answer any questions you have and they’re polite again I love these guys I give them five stars all day. Love their work. Great company. I would recommend them to anyone they’re the best…
- **5/5 · Google Reviews · Denise Ramelli · 2026-05-20**: We just had Northeast Home &Energy do some sealing in our attic, basement and crawl space.  I had picked this company from the Mass Save list that was provided after Mass Save inspected our home.  I am so glad the I picked Northeast.  The arrived on time, did a walk through with John and Andy and th…
- **5/5 · Google Reviews · John Gillespie · 2026-05-16**: Great job by everyone involved in the process. Thank you very much.

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Data freshness: last scanned 2026-08-25T09:18:20.277Z.
Cite as: Northeast Home & Energy — Tavlee (https://tavlee.com/contractor/northeast-home-and-energy-north-grafton)
Source: https://tavlee.com/contractor/northeast-home-and-energy-north-grafton