---
title: "NY Connect Plumbing & Heating"
description: "NY Connect Plumbing & Heating is a Stratford plumbing and heating business that holds 4.9 stars from 40 ratings on Angi and on HomeAdvisor. On Angi, the co"
doc_version: "2026-10-19"
last_updated: "2026-10-19"
---

# NY Connect Plumbing & Heating

**Trade:** HVAC / Heating & Cooling · **Address:** Stratford, CT · **Languages:** English

**Rating: 2.9/5** (medium confidence) — from 22 reviews across 2 sources.
91% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

NY Connect Plumbing & Heating is a Stratford plumbing and heating business that holds 4.9 stars from 40 ratings on Angi and on HomeAdvisor. On Angi, the company describes itself as family-owned and says it has provided residential and commercial plumbing, heating and HVAC services since 2013.

A 2017 customer wrote that another pro had said over the phone that their boiler was not worth servicing, while Edwin came for a service call to assess it. That 2017 customer said Edwin serviced the natural-gas boiler, made a couple of minor repairs and did not push them toward replacing the whole unit. A 2017 customer said Kay replaced their furnace and installed a new Wi-Fi thermostat. A 2017 customer wrote that the heater was installed carefully and that they were contacted that evening and asked how the heater was performing.

A 2018 customer said Edwin followed up quickly and set accurate expectations on his arrival time and project cost. That 2018 customer also said cleanup was complete. A 2018 customer wrote that they came out on a Sunday within an hour of the phone call, and called the price fair. A 2018 review praised knowledge of and experience with installing gas fireplace inserts, a skill it said the licensed plumber who did the original installation lacked. A 2017 customer named Edwin Stevens as their plumber, said it was the second time they had hired the company, and called the prices fair.

A 2018 customer said $175 to replace a small compression adapter connecting a dishwasher was excessive. A 2017 customer called the minimum charge very expensive for snaking a toilet, a 5-minute job. A 2017 customer said NY Connect did a good job but the price seemed higher than others.

**Strengths:**
- A boiler repaired — a 2017 customer said it was serviced, not replaced
- A Sunday visit — a 2018 customer said they came within an hour
- A furnace replacement — a 2017 customer said Kay also installed a thermostat
- Clear cost expectations — a 2018 customer said Edwin set accurate ones

**Concerns:**
- A minimum charge — a 2017 customer called it expensive for snaking a toilet
- A $175 adapter job — a 2018 customer called the charge excessive

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- 4.9 stars from 40 ratings on Angi and 4.9 stars from 40 ratings on HomeAdvisor _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.NYConnectPlumbing.23396414.html) — “HomeAdvisor: 4.9★ from 40 ratings”
  - [Angi](https://www.angi.com/companylist/us/ct/stratford/ny-connect-plumbing-heating-reviews-1.htm) — “Angi: 4.9★ from 40 ratings”
- Describes itself on Angi as family-owned and providing residential and commercial plumbing, heating and HVAC services since 2013 _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ct/stratford/ny-connect-plumbing-heating-reviews-1.htm) — “About (Angi, self-described): Since 2013, NY Connect Plumbing & Heating has proudly provided reliable residential and commercial plumbing, h…”
- A 2017 customer said Edwin serviced their natural-gas boiler and made minor repairs instead of pushing a replacement _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ct/stratford/ny-connect-plumbing-heating-reviews-1.htm) — “Edwin is the 2nd pro I contacted and I'm glad I did! The 1st pro told me that my unit was not worth servicing (over the phone without even l…”
- A 2017 customer said Kay replaced their furnace and installed a Wi-Fi thermostat _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ct/stratford/ny-connect-plumbing-heating-reviews-1.htm) — “I am VERY happy with the work performed. Kay replaced my furnace and installed a new WIFI thermostat which will save me money. I highly reco…”
- A 2017 customer said a heater was installed carefully _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ct/stratford/ny-connect-plumbing-heating-reviews-1.htm) — “He kept his scheduled time. He was not rushing, installed the heater very carefully and even contacted me that day evening asking any questi…”
- A 2018 customer said they came out on a Sunday within an hour of the phone call _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ct/stratford/ny-connect-plumbing-heating-reviews-1.htm) — “Came out on a Sunday within 1 hour of talking on the phone. Knowledgeable. Fair price.”
- A 2018 customer said Edwin set accurate expectations on arrival time and project cost _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ct/stratford/ny-connect-plumbing-heating-reviews-1.htm) — “Edwin followed up quickly and set accurate expectations regarding his arrival time and project cost. Despite being challenged by an old, rus…”
- A 2018 customer called $175 to replace a small dishwasher compression adapter excessive _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ct/stratford/ny-connect-plumbing-heating-reviews-1.htm) — “I had to have a small (3/8" x 1/2") compression adapter replaced to connect to my dishwasher which cost $175. For what was done in my opinio…”
- A 2017 customer called the minimum charge very expensive for snaking a toilet _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ct/stratford/ny-connect-plumbing-heating-reviews-1.htm) — “minimum charge is very expensive for snaking a toilet. 5 min job. Due to fees charged contractors by Home Advisor? Clearly above norm outsid…”
- A 2017 customer said the price seemed higher than others _(confidence: low)_
  - [Angi](https://www.angi.com/companylist/us/ct/stratford/ny-connect-plumbing-heating-reviews-1.htm) — “NY Connect did a good job. But the price seems charge higher than others.”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ct/stratford/ny-connect-plumbing-heating-reviews-1.htm) — “He kept his scheduled time. He was not rushing, installed the heater very carefully and even contacted me that day evening asking any questi…”
  - [Angi](https://www.angi.com/companylist/us/ct/stratford/ny-connect-plumbing-heating-reviews-1.htm) — “I am VERY happy with the work performed. Kay replaced my furnace and installed a new WIFI thermostat which will save me money. I highly reco…”
  - [Angi](https://www.angi.com/companylist/us/ct/stratford/ny-connect-plumbing-heating-reviews-1.htm) — “Edwin is the 2nd pro I contacted and I'm glad I did! The 1st pro told me that my unit was not worth servicing (over the phone without even l…”
- Specializes in Plumbing _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ct/stratford/ny-connect-plumbing-heating-reviews-1.htm) — “I had to have a small (3/8" x 1/2") compression adapter replaced to connect to my dishwasher which cost $175. For what was done in my opinio…”
  - [Angi](https://www.angi.com/companylist/us/ct/stratford/ny-connect-plumbing-heating-reviews-1.htm) — “minimum charge is very expensive for snaking a toilet. 5 min job. Due to fees charged contractors by Home Advisor? Clearly above norm outsid…”
  - [Angi](https://www.angi.com/companylist/us/ct/stratford/ny-connect-plumbing-heating-reviews-1.htm) — “Our plumber was Edwin Stevens. This was the second time we had hired this company because they also helped us out in the fall. They did exac…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official CT state registry, never self-reported.
Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx

## Sources

- [HomeAdvisor](https://www.homeadvisor.com/rated.NYConnectPlumbing.23396414.html): 4.9★ from 40 ratings
- [Angi](https://www.angi.com/companylist/us/ct/stratford/ny-connect-plumbing-heating-reviews-1.htm): 4.9★ from 40 ratings

## Recent reviews

- **Angi · Lori P. · 2021-11-01**: Edwin is a true professional. Hard worker, efficient and just a awesome person. If you are in need of a plumber, Edwin is the one. 5 Star Sevice.
- **Angi · Timothy K. · 2019-04-01**: Showed up when they said they would and completed the job timely.
- **Angi · Scott L. · 2019-04-01**: Reliable
- **Angi · Mark G. · 2018-11-01**: Edwin followed up quickly and set accurate expectations regarding his arrival time and project cost. Despite being challenged by an old, rusted infrastructure, he maintained a positive, can-do attitude. The work was completed in a professional manner; cleanup was complete. We have already identified…
- **Angi · Reynolds L. · 2018-09-01**: I had to have a small (3/8" x 1/2") compression adapter replaced to connect to my dishwasher which cost $175. For what was done in my opinion, the charge was excessive.
- **Angi · Bongkot B. · 2018-07-01**: Edwin was great. On time, diligent, stuck to his estimated cost and really informative. We don't hesitate to recommend him.
- **Angi · Angelo C. · 2018-06-01**: Edwin is professional, punctual, skilled and fair. Very reliable. Did a great job, on time!
- **Angi · Kristen P. · 2018-04-01**: Came out on a Sunday within 1 hour of talking on the phone. Knowledgeable. Fair price.
- **Angi · Don E. · 2018-04-01**: Very personable and engaging. Very knowledgeable about and experienced with installing gas fireplace inserts, a skill that was lacking in licensed plumber who did original installation.
- **Angi · Alexandru H. · 2018-03-01**: Excellent service, customer service attitude and value. I will definitely keep them on my short list of Professionals to Hire.

---

Data freshness: last scanned 2026-10-13T10:36:01.922Z.
Cite as: NY Connect Plumbing & Heating — Tavlee (https://tavlee.com/contractor/ny-connect-plumbing-and-heating-stratford)
Source: https://tavlee.com/contractor/ny-connect-plumbing-and-heating-stratford

## Sitemap

[Full site index](https://tavlee.com/sitemap.md)