---
title: "O'Connell Chimney Experts Inc"
description: "O'Connell Chimney Experts Inc is a Stamford, CT chimney company that says it has been family owned and operated since 1930 and works in chimney installatio"
doc_version: "2026-10-19"
last_updated: "2026-10-19"
---

# O'Connell Chimney Experts Inc

**Trade:** Chimney Services · **Address:** 704 High Ridge Rd, Stamford, CT 06905 · **Phone:** (203) 329-1245 · **Website:** http://oconnellchimney.com/ · **Languages:** English

**Rating: 3.3/5** (medium confidence) — from 15 reviews across 6 sources.
60% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative.

## The honest read

O'Connell Chimney Experts Inc is a Stamford, CT chimney company that says it has been family owned and operated since 1930 and works in chimney installation, cleaning and repairs. On Google it holds 3.6 stars from 22 ratings, and its Better Business Bureau grade is A+.

A 2026 customer whose home is older than the United States said O'Connell looked after its many chimneys and was honest about which ones needed work or cleaning and which could wait. A 2026 customer said they came out to help with the family's fireplace right before a big winter storm. A 2023 customer said they came out within two days to evaluate a potentially broken damper and repaired the existing one for the minimal service call fee. A 2022 customer said they had a new chimney cap put on and the flashing recaulked around the whole chimney, at a fair price. A 2023 customer said O'Connell did exactly what they said they were going to do and didn't try to up-charge. A 2024 customer said they had recommended the company several times for maintenance, repair and new wood stove installation.

Payment is a booking condition: a 2025 customer said they only accept cash or physical checks, with no Venmo, Zelle or credit cards.

A 2023 customer said they waited 13 months for a job they called "brutal" with the wrong materials, describing exposed pressure treated wood screwed to the side of the house with deck screws and gorilla tape. A 2024 customer said no one returned several phone messages asking for a call back, and that the same thing happened again that year. A 2023 customer said they had an appointment and the company never showed or called. A 2023 customer reported insulting statements by staff and poor quality work. A 2021 customer said the company never showed up for an appointment after weeks of waiting, and that the owner came by the next day to help. A 2021 customer said they were turned down for a service request with no referral elsewhere.

Connecticut lists its home improvement contractor registration, HIC.0542961, as active, held by O'Connell Chimney Experts.

**Strengths:**
- Damper repair — a 2023 customer said an existing damper was repaired
- Chimney cap install — a 2022 customer had a new cap put on
- An honest assessment — a 2026 customer said they were honest about which chimneys needed work
- No up-charge — a 2023 customer said they did exactly what they promised

**Concerns:**
- Cash or check only — a 2025 customer said no Venmo, Zelle or cards
- A 13-month wait — a 2023 customer described wrong materials and unfinished work
- An unreturned call — a 2024 customer said several messages went unanswered
- A missed appointment — a 2023 customer said they never showed or called

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Says it is a family owned and operated chimney business in Stamford, CT since 1930 _(confidence: medium)_
  - [Official Website](http://oconnellchimney.com) — “About (self-reported, verbatim): Get your chimney cleaned and inspected with the chimney professionals O'Connell Chimney Experts Inc in Stam…”
- 3.6 stars from 22 Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=O'Connell%20Chimney%20Experts%20Inc&query_place_id=ChIJFS9BqHqhwokRqfJflFGU4VE) — “Google: 3.6★ from 22 ratings”
- Better Business Bureau grade of A+ _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ct/stamford/profile/chimney-cleaning/oconnell-chimney-experts-inc-0111-41000404) — “Better Business Bureau grade: A+”
- A 2023 customer said an existing damper was evaluated within two days and repaired for the minimal service call fee _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN4N2Yycm9nRRAB!2m1!1s0x0:0x51e19451945ff2a9!3m1!1s2@1:CIHM0ogKEICAgICx7f2rogE%7C%7C?hl=en-US) — “5★ Came out within two days to evaluate a potentially broken damper. Repaired the existing one for the minimal service call fee. Will use ag…”
- A 2022 customer said a new chimney cap was put on and the flashing recaulked, at a fair price _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMyMkxhVGhnRRAB!2m1!1s0x0:0x51e19451945ff2a9!3m1!1s2@1:CIHM0ogKEICAgIC22LaThgE%7C%7C?hl=en-US) — “5★ Great service. Had a new chimney cap put on as well as recaulking the flashing around the whole chimney. They did an excellent job. Looks…”
- A 2026 customer said the company was honest about which chimneys needed work and which could wait _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWTE1WcGxlUzAxUmkwM1RuQTBWRjlCWW14UWFIYxAB!2m1!1s0x0:0x51e19451945ff2a9!3m1!1s2@1:CAIQACodChtycF9oOjVLMVpleS01Ri03TnA0VF9BYmxQaHc%7C%7C?hl=en-US) — “5★ Our home is older than the United States and we have been very happy with O’Connell to look after the many chimneys. They were honest abo…”
- A 2025 customer said they only accept cash or physical checks _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSUVptMDBWVlp0VEZkd1ozRlNNRVpXVERsbGFsRRAB!2m1!1s0x0:0x51e19451945ff2a9!3m1!1s2@1:CAIQACodChtycF9oOlRQZm00VVZtTFdwZ3FSMEZWTDllalE%7C%7C?hl=en-US) — “4★ These guys are really great - they were polite, fast, economical, and super knowledgeable.  Just be forewarned, they ONLY accept cash or …”
- A 2023 customer said they waited 13 months for a job done with the wrong materials _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNaNlphRk53EAE!2m1!1s0x0:0x51e19451945ff2a9!3m1!1s2@1:CIHM0ogKEICAgICZ6ZaFNw%7C%7C?hl=en-US) — “1★ Waited 13 months for them to do a brutal job with the wrong materials.

One piece replaced nicely but the rest was a total disaster.

Unf…”
- A 2024 customer said several phone messages asking for a call back went unreturned _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURQck11NnJnRRAB!2m1!1s0x0:0x51e19451945ff2a9!3m1!1s2@1:CIHM0ogKEICAgIDPrMu6rgE%7C%7C?hl=en-US) — “1★ Left several messages asking for a call back last fall. No one returned my call. Same thing happened again this year. 2 or 3 phone messag…”
- A 2023 customer said the company never showed or called for an appointment _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNoNElDUkF3EAE!2m1!1s0x0:0x51e19451945ff2a9!3m1!1s2@1:CIHM0ogKEICAgICh4ICRAw%7C%7C?hl=en-US) — “1★ Very unprofessional  had an appointment  they never showed or called had to call them to find out they had an emergency never got in touc…”
- A 2023 customer reported insulting statements by staff and poor quality work _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURCdjlTUVBnEAE!2m1!1s0x0:0x51e19451945ff2a9!3m1!1s2@1:CIHM0ogKEICAgIDBv9SQPg%7C%7C?hl=en-US) — “1★ Unprofessional staff, insulting and repulsive statements made by staff, poor quality work.”
- Connecticut lists its home improvement contractor registration, HIC.0542961, as active, held by O'Connell Chimney Experts. _(confidence: high)_
  - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hic license HIC.0542961 registry-verified active — registry holder of record: O'CONNELL CHIMNEY EXPERTS”
- Specializes in Chimney Services _(confidence: high)_
  - [Official Website](http://oconnellchimney.com) — “About (self-reported, verbatim): Get your chimney cleaned and inspected with the chimney professionals O'Connell Chimney Experts Inc in Stam…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWTE1WcGxlUzAxUmkwM1RuQTBWRjlCWW14UWFIYxAB!2m1!1s0x0:0x51e19451945ff2a9!3m1!1s2@1:CAIQACodChtycF9oOjVLMVpleS01Ri03TnA0VF9BYmxQaHc%7C%7C?hl=en-US) — “5★ Our home is older than the United States and we have been very happy with O’Connell to look after the many chimneys. They were honest abo…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN4N2Yycm9nRRAB!2m1!1s0x0:0x51e19451945ff2a9!3m1!1s2@1:CIHM0ogKEICAgICx7f2rogE%7C%7C?hl=en-US) — “5★ Came out within two days to evaluate a potentially broken damper. Repaired the existing one for the minimal service call fee. Will use ag…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMyMkxhVGhnRRAB!2m1!1s0x0:0x51e19451945ff2a9!3m1!1s2@1:CIHM0ogKEICAgIC22LaThgE%7C%7C?hl=en-US) — “5★ Great service. Had a new chimney cap put on as well as recaulking the flashing around the whole chimney. They did an excellent job. Looks…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **active** (#HIC.0542961, hic) — verified against the official CT state registry on 2026-10-19, never self-reported.
Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=O'Connell%20Chimney%20Experts%20Inc&query_place_id=ChIJFS9BqHqhwokRqfJflFGU4VE): 3.6★ from 22 ratings
- [Official Website](http://oconnellchimney.com): 96 yrs in business · Self-reported profile and service details
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=O'Connell%20Chimney%20Experts%20Inc&query_place_id=ChIJFS9BqHqhwokRqfJflFGU4VE): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ct/stamford/profile/chimney-cleaning/oconnell-chimney-experts-inc-0111-41000404): Listed on this source
- [BuildZoom](https://www.buildzoom.com/contractor/oconnell-chimney-experts-inc): Listed on this source
- [Local News](https://www.osha.gov/sites/default/files/fy13_federal-state_summaries.pdf): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Jackie Nelson · 2026-06-17**: The best in Fairfield county!
- **5/5 · Google Reviews · Christofer · 2026-03-19**: Our home is older than the United States and we have been very happy with O’Connell to look after the many chimneys. They were honest about what ones needed work or to be cleaned and which ones we could hold off on. They also did not nickel and dime us for a few minor things or to do a seasonal chec…
- **5/5 · Google Reviews · Carla Figueroa · 2026-02-23**: Super fast and dependable service. Very knowledgeable. Grateful they came out to help our family with our fireplace right before a big winter storm. 10/10 would highly recommend.
- **4/5 · Google Reviews · Lauren Basu · 2025-09-04**: These guys are really great - they were polite, fast, economical, and super knowledgeable.  Just be forewarned, they ONLY accept cash or physical checks, so if you live in 2025, you might want to have it on hand. No venmo, zelle or CCs accepted. They have been very understanding about my hunt for a …
- **5/5 · Google Reviews · Joe Ziemer · 2024-12-23**: Excellent service. Prompt, friendly, fair and honest. Will definitely use O'Connell again. Can't recommend them enough.
- **1/5 · Google Reviews · Jim J · 2024-11-29**: Left several messages asking for a call back last fall. No one returned my call. Same thing happened again this year. 2 or 3 phone messages/ no return call. I’m amazed that a company that’s been around as long as they have doesn’t have a live person answering the phone.
- **5/5 · Google Reviews · Jesse Chianelli · 2024-11-12**: The go-to in fairfield county - very professional and have recommended several times for maintenance, repair, and new wood stove installation.
- **1/5 · Google Reviews · Kevin Schmidt · 2023-09-13**: Waited 13 months for them to do a brutal job with the wrong materials.

One piece replaced nicely but the rest was a total disaster.

Unfinished, unpainted, exposed pressure treated wood screwed to the side of the house with deck screws and gorilla tape.

I had high hopes. Truly disappointing.
- **5/5 · Google Reviews · George Cole · 2023-05-23**: Came out within two days to evaluate a potentially broken damper. Repaired the existing one for the minimal service call fee. Will use again!
- **1/5 · Google Reviews · Buster Matt · 2023-02-02**: Very unprofessional  had an appointment  they never showed or called had to call them to find out they had an emergency never got in touch I HAD TO CALL THEM to find out they weren't coming would NEVER USE THEM

---

Data freshness: last scanned 2026-10-14T00:03:13.779Z.
Cite as: O'Connell Chimney Experts Inc — Tavlee (https://tavlee.com/contractor/o-connell-chimney-experts-inc-stamford)
Source: https://tavlee.com/contractor/o-connell-chimney-experts-inc-stamford

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