# O'Keefe Plumbing & Heating

**Trade:** Plumbing · **Address:** 56 Pulaski St, Peabody, MA 01960, USA · **Phone:** (978) 762-7622 · **Website:** http://okeefeplumbing.com/ · **Languages:** English

**Rating: 2.6/5** (low confidence) — from 3 reviews across 5 sources.

## The honest read

O'Keefe Plumbing & Heating isn't the typical call-a-plumber-for-a-clog outfit — its own site describes it as a commercial and industrial plumbing and gas-fitting contractor working with life sciences, health care, education, and design-build clients, run out of Peabody under President Larry O'Keefe. The company says it's been doing this work for decades (one page on its own site says "more than four decades," another says "more than three"), with a staff it describes as carrying over 150 years of combined experience.

BBB has it listed as an A+ accredited business dating back to December 1990, with no complaints on file there. On Google, though, the numbers are thin — just three ratings averaging 4 stars. The written reviews split: two short five-star notes calling the crew "great" and "friendly," and a more detailed 2023 account where a customer felt the diagnosis on a whirlpool-tub motor missed the mark — the reviewer had flagged a tripped GFI switch, but said the contractor pushed straight to a motor replacement instead of tracing the air switch first.

The trade credentials point toward serious commercial plumbing work — IAPMO and PHCC memberships, an Association of Building Contractors affiliation — more than toward a deep residential review history.

Worth asking about before booking: how they approach diagnosis on a fixture that's acting up rather than jumping straight to a parts swap, and whether they take on smaller residential jobs at all given how commercial/institutional their own marketing leans.

**Strengths:**
- BBB accredited — A+ rating since 1990, zero complaints on file
- Commercial trade credentials — IAPMO and PHCC memberships

**Concerns:**
- Whirlpool tub dispute — customer felt diagnosis rushed to a motor swap

**Where sources disagree:**
- The company's own website states it has been in business "more than four decades" on one page and "more than three decades" on another.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- BBB-accredited since December 1990 with an A+ rating and no complaints on file _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/peabody/profile/plumber/okeefe-plumbing-heating-inc-0021-36861) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/peabody/profile/plumber/okeefe-plumbing-heating-inc-0021-36861) — “Better Business Bureau: accredited / certified / member”
  - [Better Business Bureau](https://www.bbb.org/us/ma/peabody/profile/plumber/okeefe-plumbing-heating-inc-0021-36861) — “BBB profile shows O'Keefe Plumbing & Heating, Inc. is an A+ rated, BBB-accredited business (since 12/21/1990) with 46 years in business, 24 …”
- Holds IAPMO and PHCC trade-association memberships tied to its commercial plumbing work _(confidence: medium)_
  - [Official Website](http://okeefeplumbing.com) — “Stated certification/affiliation: PHCC”
  - [Official Website](http://okeefeplumbing.com) — “Stated certification/affiliation: IAPMO”
- A 2023 Google review described a contested whirlpool-tub diagnosis, where the customer felt the contractor pushed for a motor replacement without correctly identifying a tripped GFI/air-switch issue _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURoNEo3cy1BRRAB!2m1!1s0x0:0x286aaf2d69153b8b!3m1!1s2@1:CIHM0ogKEICAgIDh4J7s-AE%7C%7C?hl=en) — “2★ they are not good for the whirlpool bath tub. The contractor gave up on the whirlpool tub and insisted that I asking me to replace the mo…”
- Company is a commercial and industrial plumbing and gas-fitting contractor based in Peabody, serving sectors including life sciences, health care, education, and design-build projects _(confidence: high)_
  - [Official Website](http://okeefeplumbing.com) — “A commercial and industrial plumbing and gas-fitting contractor based in Peabody, MA, serving sectors such as life sciences, health care, ed…”
- Self-reported company history describes decades in business, led by President Larry O'Keefe _(confidence: medium)_
  - [Official Website](http://okeefeplumbing.com) — “Company history (self-reported): States it has been providing quality commercial plumbing service for 'more than four decades' (one page say…”
  - [Official Website](http://okeefeplumbing.com) — “Ownership (self-reported): Led by Larry O'Keefe, President.”
- Commercial and industrial plumbing and gas-fitting _(confidence: high)_
  - [Official Website](http://okeefeplumbing.com) — “A commercial and industrial plumbing and gas-fitting contractor based in Peabody, MA, serving sectors such as life sciences, health care, ed…”
- Specializes in Plumbing _(confidence: high)_
  - [Official Website](http://okeefeplumbing.com) — “A commercial and industrial plumbing and gas-fitting contractor based in Peabody, MA, serving sectors such as life sciences, health care, ed…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=O'Keefe%20Plumbing%20%26%20Heating&query_place_id=ChIJKdJ6oOcT44kRizsVaS2vaig): 4.0★ from 3 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=O'Keefe%20Plumbing%20%26%20Heating&query_place_id=ChIJKdJ6oOcT44kRizsVaS2vaig): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/peabody/profile/plumber/okeefe-plumbing-heating-inc-0021-36861): Listed on this source
- [Official Website](http://okeefeplumbing.com): Self-reported profile and service details
- [Exa](https://www.bestprosintown.com/ma/peabody/okeefe-plumbing-and-heating-/): 8 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · Steven Palmer · 2023-11-13**: Great service and friendly!
- **2/5 · Google Reviews · Amit Doshi · 2023-02-27**: they are not good for the whirlpool bath tub. The contractor gave up on the whirlpool tub and insisted that I asking me to replace the motor, even though I had told him that the GFI switch had tripped off during my analysis and the motor kept running. It was just a problem with the air switch, since…
- **5/5 · Google Reviews · L Harris · 2022-01-09**: The guys did a great job. I will
Recommend them to others.

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Data freshness: last scanned 2026-07-02T02:07:51.471Z.
Cite as: O'Keefe Plumbing & Heating — Tavlee (https://tavlee.com/contractor/o-keefe-plumbing-and-heating-peabody)
Source: https://tavlee.com/contractor/o-keefe-plumbing-and-heating-peabody