--- title: "Octagon Cleaning & Restoration" description: "Octagon Cleaning & Restoration takes on water damage, fire and smoke damage, mold removal, asbestos removal and storm damage, according to its own website," doc_version: "2026-10-05" last_updated: "2026-10-05" --- # Octagon Cleaning & Restoration **Trade:** Remediation Services · **Address:** 12 Roosevelt Trail Unit 1, Windham, ME 04062 · **Phone:** (207) 383-1520 · **Website:** https://octagonrestoration.com/windham-me/?utm_source=google&utm_medium=organic&utm_campaign=gbp · **Languages:** English **Rating: 3.1/5** (medium confidence) — from 7 reviews across 6 sources. 57% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 0 negative. ## The honest read Octagon Cleaning & Restoration takes on water damage, fire and smoke damage, mold removal, asbestos removal and storm damage, according to its own website, which lists Windham among the towns it serves. The company says it has been in business for 20 years and offers 24/7 emergency service. On the Better Business Bureau it is accredited with an A+ grade, and on Google it holds 4.7 stars from 206 ratings. A recent customer who needed mold remediation during a real estate transaction with very tight deadlines said Matt Richardson was honest, reasonable, reliable and responsive, and did everything he could to keep things moving. That customer said the pricing was reasonable and that they showed up when needed. A recent Google reviewer dealing with a homeowners insurance situation said Kelsey and Michael, the Project Manager, took the time to explain the process and answer questions, though that reviewer ultimately did not need the company's services. **Strengths:** - Mold remediation — a recent customer cited honest, responsive help under tight deadlines - Reasonable pricing — a recent mold remediation customer called the pricing reasonable - A clear explanation — a recent reviewer said the process was explained ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - 4.7 stars from 206 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Octagon%20Cleaning%20%26%20Restoration&query_place_id=ChIJyxG-GHeMskwR4JO36owtdLA) — “Google: 4.7★ from 206 ratings” - Accredited by the Better Business Bureau with an A+ grade _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/me/windham/profile/mold-removal/octagon-cleaning-restoration-inc-0021-15501) — “Better Business Bureau grade: A+” - [Better Business Bureau](https://www.bbb.org/us/me/windham/profile/mold-removal/octagon-cleaning-restoration-inc-0021-15501) — “Better Business Bureau: accredited / certified / member” - The company says it has been in business for 20 years _(confidence: medium)_ - [Official Website](https://octagonrestoration.com) — “Self-reported 20 years in business” - A recent customer said Matt Richardson was honest and responsive through a mold remediation during a real estate transaction _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taMGNIUjJSRU5IZGkxcGRFTlBlbTFVYVhRMlYyYxAB!2m1!1s0x0:0xb0742d8ceab793e0!3m1!1s2@1:CAIQACodChtycF9oOkZ0cHR2RENHdi1pdENPem1UaXQ2V2c%7C%7C?hl=en) — “5★ I cannot say enough good things about this company and especially Matt Richardson. Navigating mold remediation can be incredibly stressfu…” - A recent mold remediation customer called the pricing reasonable _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taMGNIUjJSRU5IZGkxcGRFTlBlbTFVYVhRMlYyYxAB!2m1!1s0x0:0xb0742d8ceab793e0!3m1!1s2@1:CAIQACodChtycF9oOkZ0cHR2RENHdi1pdENPem1UaXQ2V2c%7C%7C?hl=en) — “5★ I cannot say enough good things about this company and especially Matt Richardson. Navigating mold remediation can be incredibly stressfu…” - A recent Google reviewer said Kelsey and Michael explained the process and answered questions, though the reviewer did not end up needing the service _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xka1JXODRaSFZCTlVWUWRuQXpVM0JRZUVvd1ZVRRAB!2m1!1s0x0:0xb0742d8ceab793e0!3m1!1s2@1:CAIQACodChtycF9oOldkRW84ZHVBNUVQdnAzU3BQeEowVUE%7C%7C?hl=en) — “5★ I had a great experience speaking with Octagon Restoration while dealing with a homeowners insurance situation. Kelsey and Michael, the P…” - Specializes in Remediation Services _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taMGNIUjJSRU5IZGkxcGRFTlBlbTFVYVhRMlYyYxAB!2m1!1s0x0:0xb0742d8ceab793e0!3m1!1s2@1:CAIQACodChtycF9oOkZ0cHR2RENHdi1pdENPem1UaXQ2V2c%7C%7C?hl=en) — “5★ I cannot say enough good things about this company and especially Matt Richardson. Navigating mold remediation can be incredibly stressfu…” - [Official Website](https://octagonrestoration.com) — “About (self-reported, verbatim): Services Water Damage Fire & Smoke Damage Mold Removal Asbestos Removal Biohazard & Trauma Clean Up Storm D…” ## License ME doesn't license or register this trade, so there's no state registry to check. That's true of every business in this trade, not specific to this one. ## Sources - [Local News](https://www.octagonconstructionandenergy.com/our-story/): Listed on this source - [Reddit](https://www.reddit.com/r/RedditJobBoard/comments/1n1l6n1/hiring_outside_sales_representative_at_octagon/): 0 community mentions discussing this business - [Google](https://www.google.com/maps/search/?api=1&query=Octagon%20Cleaning%20%26%20Restoration&query_place_id=ChIJyxG-GHeMskwR4JO36owtdLA): 4.7★ from 206 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Octagon%20Cleaning%20%26%20Restoration&query_place_id=ChIJyxG-GHeMskwR4JO36owtdLA): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/me/windham/profile/mold-removal/octagon-cleaning-restoration-inc-0021-15501): Listed on this source - [Official Website](https://octagonrestoration.com): 20 yrs in business · Self-reported profile and service details ## Recent reviews - **5/5 · Google Reviews · Jeremy Blazon · 2026-09-24**: I had a great experience speaking with Octagon Restoration while dealing with a homeowners insurance situation. Kelsey and Michael, the Project Manager, were incredibly helpful, taking the time to explain the process, answer my questions, and walk me through what they could do to help. Although I u… - **5/5 · Google Reviews · Bridget DiEoreo · 2026-09-21**: I cannot say enough good things about this company and especially Matt Richardson. Navigating mold remediation can be incredibly stressful and confusing, particularly when you’re dealing with a real estate transaction and very tight deadlines. From the beginning, Matt was honest, reasonable, reliabl… - **5/5 · Google Reviews · S.B. Taylor Transport LLC · 2026-08-07**: Robin is someone I’m incredibly grateful to have as a resource because restoration is one of those services you hope you never need, but when you do, you need to know who to call. What stands out about Robin is how knowledgeable and willing to help she is. When someone is dealing with water, fire, … - **Better Business Bureau · Sara S**: Consumers beware. There is no - **Better Business Bureau · Danielle V**: Coping with the stress and devastation that comes along with discovering mold is not something anyone expects or wishes to do but, if the time does come, then it is extremely helpful to have professionals in your corner to tackle the cleanup task. I am SO grateful for REMOVEDand the team at Octagon … - **Better Business Bureau · restoration**: in this business's services. - **Better Business Bureau · Hannah T**: Very disappointed with the communication from the manager of the barrington location. After two of the employees cut a hole in the ceiling in the incorrect spot, the company has not responded to 3 phone calls and 2 emails sent over a week and a half. --- Data freshness: last scanned 2026-10-04T08:47:33.002Z. Cite as: Octagon Cleaning & Restoration — Tavlee (https://tavlee.com/contractor/octagon-cleaning-and-restoration-windham) Source: https://tavlee.com/contractor/octagon-cleaning-and-restoration-windham ## Sitemap [Full site index](https://tavlee.com/sitemap.md)