---
title: "Olde Towne Irrigation, LLC"
description: "Olde Towne Irrigation is a small Newburyport outfit built around lawn sprinkler systems — designing, installing and servicing them, plus low-voltage landsc"
doc_version: "2026-09-21"
last_updated: "2026-09-21"
---

# Olde Towne Irrigation, LLC

**Trade:** Landscaping · **Address:** PO Box 1422, Newburyport, MA 01950 · **Phone:** (978) 325-0600 · **Website:** https://oldetowneirrigation.com · **Languages:** English

**Rating: 2.9/5** (low confidence) — from 2 reviews across 4 sources.

## The honest read

Olde Towne Irrigation is a small Newburyport outfit built around lawn sprinkler systems — designing, installing and servicing them, plus low-voltage landscape lighting, for homes and businesses on the North Shore. The company calls itself family-owned, and its Better Business Bureau page, an A+, lists Joseph Chaisson as the manager and the LLC as formed in 2010.

Two customers who have used them for years have written about the work. In a June 2025 review, a homeowner credited Joe and his team with the irrigation plan for a 3-acre lawn and with servicing it every year since, all of it automated. In June 2026, another long-time customer dropped to two stars over what they called a major issue this year, involving an afternoon appointment to open the sprinklers for the summer.

A reasonable call for irrigation design or a seasonal opening on the North Shore. Pin down the appointment window in writing, ask who will actually be on site, and get the annual service visit spelled out before the season starts.

**Strengths:**
- Long-running clients — both reviewers describe years of annual service
- Large-property systems — a 2025 review credits a 3-acre irrigation plan
- Automated setups — a 2025 customer's system runs on its own
- BBB A+ grade — lawn and garden listing, LLC formed 2010

**Concerns:**
- Spring opening visit — a June 2026 review reports a major issue this year

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- The company says it designs, installs and services residential and commercial lawn sprinkler systems and low-voltage landscape lighting across the North Shore, working out of Newburyport and Gloucester _(confidence: medium)_
  - [Official Website](https://oldetowneirrigation.com) — “Olde Towne Irrigation designs, installs and services residential and commercial lawn sprinkler systems and low-voltage landscape lighting ac…”
  - [Official Website](https://oldetowneirrigation.com) — “Stated service area (self-reported): Newburyport, Gloucester”
- A Massachusetts LLC formed in 2010, listed with the Better Business Bureau under lawn and garden at a Newbury and a Newburyport address, with Joseph Chaisson as manager _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/newbury/profile/lawn-and-garden/olde-towne-irrigation-llc-0021-280868) — “Services offered (Better Business Bureau): Lawn and Garden”
  - [Better Business Bureau](https://www.bbb.org/us/ma/newbury/profile/lawn-and-garden/olde-towne-irrigation-llc-0021-280868) — “BBB profile for Olde Towne Irrigation, LLC, listed under Lawn and Garden with two locations — Newbury, MA 01951-1208 and PO Box 1422, Newbur…”
- Describes itself as a family-owned business _(confidence: medium)_
  - [Official Website](https://oldetowneirrigation.com) — “Ownership (self-reported): Family-owned business”
  - [Official Website](https://oldetowneirrigation.com) — “Stated ownership (self-reported): Family-owned”
- Its Better Business Bureau page carries an A+ grade _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/newbury/profile/lawn-and-garden/olde-towne-irrigation-llc-0021-280868) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/newbury/profile/lawn-and-garden/olde-towne-irrigation-llc-0021-280868) — “BBB profile for Olde Towne Irrigation, LLC, listed under Lawn and Garden with two locations — Newbury, MA 01951-1208 and PO Box 1422, Newbur…”
- 3.5 stars across two Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Olde%20Towne%20Landscape%20%26%20Irrigation&query_place_id=ChIJFWVIRvwk44kRDLFnPLZs3Fk) — “Google: 3.5★ from 2 ratings”
- A June 2025 review credited Joe and his team with the irrigation installation plan for a 3-acre lawn and with servicing it every year since _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VPanR4SVh2OHUtYnZRRRAB!2m1!1s0x0:0x59dc6cb63c67b10c!3m1!1s2@1:CIHM0ogKEOjtxIXv8u-bvQE%7C%7C?hl=en) — “5★ Joe and his teamat Olde Towne Irrigation have been doing my irrigation for years. From coming up with an incredible irrigation installati…”
- A 2025 customer described their sprinkler system as running fully automated _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VPanR4SVh2OHUtYnZRRRAB!2m1!1s0x0:0x59dc6cb63c67b10c!3m1!1s2@1:CIHM0ogKEOjtxIXv8u-bvQE%7C%7C?hl=en) — “5★ Joe and his teamat Olde Towne Irrigation have been doing my irrigation for years. From coming up with an incredible irrigation installati…”
- A June 2026 two-star review from a customer of several years described a major issue this year involving an afternoon appointment to open the sprinklers for the summer _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SdmVIUmtieTFPTm5aWE0zcEdNMFJLZFVkblVIYxAB!2m1!1s0x0:0x59dc6cb63c67b10c!3m1!1s2@1:CAIQACodChtycF9oOnRveHRkby1ONnZXM3pGM0RKdUdnUHc%7C%7C?hl=en) — “2★ We've been using Olde Towne Irrigation for years. We've always thought they've done a great job with no issues. This year, we did have a …”
- Named by a neighbour on a Newburyport Nextdoor thread in November 2025 _(confidence: low)_
  - [Nextdoor](https://nextdoor.com/p/KF_thhJx3fqW) — “Nextdoor (Newburyport, MA) — Olde Town Irrigation”
- Irrigation system design, installation and yearly servicing _(confidence: medium)_
  - [Official Website](https://oldetowneirrigation.com) — “Olde Towne Irrigation designs, installs and services residential and commercial lawn sprinkler systems and low-voltage landscape lighting ac…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VPanR4SVh2OHUtYnZRRRAB!2m1!1s0x0:0x59dc6cb63c67b10c!3m1!1s2@1:CIHM0ogKEOjtxIXv8u-bvQE%7C%7C?hl=en) — “5★ Joe and his teamat Olde Towne Irrigation have been doing my irrigation for years. From coming up with an incredible irrigation installati…”
- Specializes in Landscaping _(confidence: high)_
  - [Official Website](https://oldetowneirrigation.com) — “Olde Towne Irrigation designs, installs and services residential and commercial lawn sprinkler systems and low-voltage landscape lighting ac…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/newbury/profile/lawn-and-garden/olde-towne-irrigation-llc-0021-280868) — “Services offered (Better Business Bureau): Lawn and Garden”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VPanR4SVh2OHUtYnZRRRAB!2m1!1s0x0:0x59dc6cb63c67b10c!3m1!1s2@1:CIHM0ogKEOjtxIXv8u-bvQE%7C%7C?hl=en) — “5★ Joe and his teamat Olde Towne Irrigation have been doing my irrigation for years. From coming up with an incredible irrigation installati…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Official Website](https://oldetowneirrigation.com): Self-reported profile and service details
- [Better Business Bureau](https://www.bbb.org/us/ma/newbury/profile/lawn-and-garden/olde-towne-irrigation-llc-0021-280868): Listed on this source
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Olde%20Towne%20Irrigation%2C%20LLC&query_place_id=ChIJFWVIRvwk44kRDLFnPLZs3Fk): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=Olde%20Towne%20Irrigation%2C%20LLC&query_place_id=ChIJFWVIRvwk44kRDLFnPLZs3Fk): 3.5★ from 2 ratings

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “Olde Town Irrigation” — nextdoor.com (2025-11-15) — https://nextdoor.com/p/KF_thhJx3fqW

## Recent reviews

- **2/5 · Google Reviews · Maria · 2026-06-03**: We've been using Olde Towne Irrigation for years. We've always thought they've done a great job with no issues. This year, we did have a major issue, though. We were told they were coming by in the afternoon to open our sprinklers for the summer. We weren't going to be home in the morning, but made …
- **5/5 · Google Reviews · Ethan Goodrich · 2025-06-05**: Joe and his teamat Olde Towne Irrigation have been doing my irrigation for years. From coming up with an incredible irrigation installation plan for our 3 acre lawn, to servicing it every year. They have been awesome to work with. Everything is all automated, and we have an incredible green lawn. No…

---

Data freshness: last scanned 2026-08-16T16:09:07.037Z.
Cite as: Olde Towne Irrigation, LLC — Tavlee (https://tavlee.com/contractor/olde-towne-irrigation-llc-newburyport)
Source: https://tavlee.com/contractor/olde-towne-irrigation-llc-newburyport

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