---
title: "Omni Energy"
description: "Omni Energy delivers heating oil, and a recent customer described ordering 100 gallons on a Monday evening, getting a text Wednesday afternoon that it was "
doc_version: "2026-10-09"
last_updated: "2026-10-09"
---

# Omni Energy

**Trade:** Heating Oil Delivery · **Address:** 40 Ford Ave, Waterbury, CT 06708 · **Phone:** (203) 850-7200 · **Website:** http://myomnienergy.com/ · **Languages:** English

**Rating: 2.7/5** (medium confidence) — from 26 reviews across 4 sources.
69% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 0 negative.

## The honest read

Omni Energy delivers heating oil, and a recent customer described ordering 100 gallons on a Monday evening, getting a text Wednesday afternoon that it was on the way, and watching on a doorbell camera as the driver ran to fill the tank and left a copy in the door. A 2016 local news article described Omni as serving residential and commercial customers throughout western Connecticut, and the company's site lists a service area that includes Avon, Bristol, Cheshire, Danbury, Litchfield and Middlebury.

A 2024 customer wrote that you can track the drivers on the way, so there is no waiting all day. A 2023 customer said they called and the next day the company was filling the tank. A 2023 customer credited Daniel with saving their newer furnace after it ran dry. A 2025 customer said the owner, Steve, and his drivers were professional.

A 2025 customer said they ordered oil on 1/6, were told it would arrive by 1/9, and did not receive it until 1/14, coming close to running out. A 2025 customer wrote that after an order on 1/2, a promised call from the emergency line never came, and by the 1/7 delivery date their oil supply sat on the empty line. A 2025 customer said money had been withdrawn from their account and a delivery scheduled four days earlier still had not come, with only an answering service picking up. A 2026 customer who said Omni was great for years wrote that calls, texts and messages went unanswered.

**Strengths:**
- On-the-way text — a recent customer got a text before the truck arrived
- Truck tracking — a 2024 customer could track drivers on the way
- A next-day fill — a 2023 customer said the tank was filled the next day

**Concerns:**
- A late delivery — a 2025 customer ordered on 1/6 and got oil on 1/14
- Unanswered calls — a 2026 customer said calls and texts went unanswered

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- A recent customer got a text that the oil was on the way and watched the driver fill the tank _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kdWVVRk1abXhtYjNacFRqaExZbXc0TjFSelVrRRAB!2m1!1s0x0:0x467874826d18da5!3m1!1s2@1:CAIQACodChtycF9oOmdueUFMZmxmb3ZpTjhLYmw4N1RzUkE%7C%7C?hl=en-US) — “5★ I just wanted to say thank you for maybe the best oil service we've ever received along with a very efficient delivery guy!! We ordered 1…”
- A 2016 local news article described Omni as serving residential and commercial customers throughout western Connecticut _(confidence: medium)_
  - [Local News](https://www.primepublishers.com/towntimesnews/business/local_business/omni-energy-offers-discounts-with-neighborhood-program/article_9ae5f716-01ab-11e6-8aea-6bcaa7a6e098.html) — “primepublishers.com — Omni provides both residential and commercial customers throughout western Connecticut with “dependable, friendly serv…”
- The company's site lists a service area including Avon, Bristol, Cheshire, Danbury, Litchfield and Middlebury _(confidence: medium)_
  - [Official Website](http://myomnienergy.com) — “Stated service area (self-reported): Avon, Beacon Falls, Berlin, Bethel, Bethlehem, Bristol, Brookfield, Burlington, Cheshire, Danbury, Farm…”
- A 2024 customer wrote that drivers can be tracked on the way _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNOdnZUcTBRRRAB!2m1!1s0x0:0x467874826d18da5!3m1!1s2@1:CIHM0ogKEICAgICNvvTq0QE%7C%7C?hl=en-US) — “5★ Fastest service I’ve ever seen! You can even track the drivers on the way to your location so you don’t have to wait all day to know when…”
- A 2023 customer said the company was filling the tank the day after the call _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURwanBiQmtnRRAB!2m1!1s0x0:0x467874826d18da5!3m1!1s2@1:CIHM0ogKEICAgIDpjpbBkgE%7C%7C?hl=en-US) — “5★ Super great service and prices. Called and the next day they were filling my tank. Delivery guy was very friendly. Would recommend to fam…”
- A 2023 customer credited Daniel with saving their newer furnace after it ran dry _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNSNEkzS3RRRRAB!2m1!1s0x0:0x467874826d18da5!3m1!1s2@1:CIHM0ogKEICAgICR4I3KtQE%7C%7C?hl=en-US) — “5★ Shout out to Omni Oil and Daniel, saved our new-er furnace ❣️❣️❣️
Life happened and ran furnace dry. They worked with my schedule and mad…”
- A 2025 customer named Steve as the owner _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfOVpuNTJ3RRAB!2m1!1s0x0:0x467874826d18da5!3m1!1s2@1:CIHM0ogKEICAgID_9Zn52wE%7C%7C?hl=en-US) — “5★ I use Omni Energy for my home heating oil and I couldn’t be happier with their service! Melanie in the office is friendly and informative…”
- A 2025 customer ordered oil on 1/6, was told it would arrive by 1/9, and received it on 1/14 _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNfcHQtSXRBRRAB!2m1!1s0x0:0x467874826d18da5!3m1!1s2@1:CIHM0ogKEICAgIC_pt-ItAE%7C%7C?hl=en-US) — “1★ I would avoid doing business with this company.  I ordered oil on 1/6 and didn’t receive it until 1/14 despite the fact that they charged…”
- A 2025 customer said a promised call from the emergency line never came and their oil supply reached the empty line _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURmcFpQUmlnRRAB!2m1!1s0x0:0x467874826d18da5!3m1!1s2@1:CIHM0ogKEICAgIDfpZPRigE%7C%7C?hl=en-US) — “1★ My wife put an order for an oil delivery on 1/2 and we got a reply that they would not be out until 1/7. With it being extra cold out our…”
- A 2025 customer said money was withdrawn and a delivery scheduled four days earlier had not come _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNvby02dnpRRRAB!2m1!1s0x0:0x467874826d18da5!3m1!1s2@1:CIHM0ogKEICAgMCoo-6vzQE%7C%7C?hl=en-US) — “1★ Never again !!! Still have NOT received my oil delivery that was scheduled 4 days ago ! The money  was withdrawn from my account instantl…”
- A 2026 customer wrote that calls, texts and messages went unanswered _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kbWJqaFNMWEEwVUhveVNITkpORU5zVVdORFIwRRAB!2m1!1s0x0:0x467874826d18da5!3m1!1s2@1:CAIQACodChtycF9oOmdmbjhSLXA0UHoySHNJNENsUWNDR0E%7C%7C?hl=en-US) — “1★ OMNI WAS GREAT FOR YEARS, LOVED THEIR INSTALL GUY KEN.  THEY GHOSTED ME OUT OF NOWHERE!  I'VE PLACED MULITPLE CALLS TEXTS, MESSAGE. NOTHI…”
- Specializes in Heating Oil Delivery _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kdWVVRk1abXhtYjNacFRqaExZbXc0TjFSelVrRRAB!2m1!1s0x0:0x467874826d18da5!3m1!1s2@1:CAIQACodChtycF9oOmdueUFMZmxmb3ZpTjhLYmw4N1RzUkE%7C%7C?hl=en-US) — “5★ I just wanted to say thank you for maybe the best oil service we've ever received along with a very efficient delivery guy!! We ordered 1…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfOVpuNTJ3RRAB!2m1!1s0x0:0x467874826d18da5!3m1!1s2@1:CIHM0ogKEICAgID_9Zn52wE%7C%7C?hl=en-US) — “5★ I use Omni Energy for my home heating oil and I couldn’t be happier with their service! Melanie in the office is friendly and informative…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURwanBiQmtnRRAB!2m1!1s0x0:0x467874826d18da5!3m1!1s2@1:CIHM0ogKEICAgIDpjpbBkgE%7C%7C?hl=en-US) — “5★ Super great service and prices. Called and the next day they were filling my tank. Delivery guy was very friendly. Would recommend to fam…”
- Also offers HVAC / Heating & Cooling _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNCaWUtUFd3EAE!2m1!1s0x0:0x467874826d18da5!3m1!1s2@1:CIHM0ogKEICAgICBie-PWw%7C%7C?hl=en-US) — “5★ Omni Energy is an excellent all around Oil Company. I have been a customer since 2017 and have had nothing but excellent service. Piece o…”

## License

No license record has been checked yet for this contractor.

## Sources

- [Local News](https://www.jdsupra.com/legalnews/injection-well-pressure-mounts-as-omni-3900569/): Listed on this source
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Omni%20Energy&query_place_id=ChIJyZPSHcXq54kRpY3RJkiHZwQ): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=Omni%20Energy&query_place_id=ChIJyZPSHcXq54kRpY3RJkiHZwQ): 4.4★ from 57 ratings
- [Official Website](http://myomnienergy.com): Self-reported profile and service details

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “Omni provides both residential and commercial customers throughout western Connecticut with “dependable, friendly service.”” — primepublishers.com (2016-04-14) — https://www.primepublishers.com/towntimesnews/business/local_business/omni-energy-offers-discounts-with-neighborhood-program/article_9ae5f716-01ab-11e6-8aea-6bcaa7a6e098.html

## Recent reviews

- **5/5 · Google Reviews · Tyrone Graham · 2026-09-27**: Great delivery
- **5/5 · Google Reviews · James Gates · 2026-07-23**: Omni has consistently been there for us when we’ve needed them, for emergency or for routine service. Excellent, FAST and friendly! Look no further. I trust Omni and will continue supporting them as long as we live in their service area!
- **5/5 · Google Reviews · Chris Ross · 2026-05-14**: I just wanted to say thank you for maybe the best oil service we've ever received along with a very efficient delivery guy!! We ordered 100 gallons Monday evening and found your company had a very aggressive price on fuel oil that has been on the climb. We made an account, made the purchase and hope…
- **5/5 · Google Reviews · David Cordova · 2026-03-02**: Excellent service, dependable team, I recommend them to anyone I can. Thanks Omni!
- **1/5 · Google Reviews · J Raino · 2026-02-25**: OMNI WAS GREAT FOR YEARS, LOVED THEIR INSTALL GUY KEN.  THEY GHOSTED ME OUT OF NOWHERE!  I'VE PLACED MULITPLE CALLS TEXTS, MESSAGE. NOTHING.  WE WERE NOTHING BUT NICE TO THEM, DON'T GET IT, R.U.D.E.  NO CHOICE BUT TO MOVE ON, I HOPE OTHERS HAVE BETTER LUCK!
- **1/5 · Google Reviews · Rosemary florio · 2025-10-03**: I would not recommend this company to anyone.  Took my money 8 days ago, never received my oil and no one answers the phone.  All I get is the answering service, who says someone will call you, yet no one does.  Awe way to do busy
- **5/5 · Google Reviews · Esmé P · 2025-09-02**: We had an outstanding experience!
They went above and beyond for us. Not only were they prompt and professional, but they also showed genuine care in making sure everything was handled correctly when we had an issue that wasn’t even their fault.
I can’t possibly thank them enough for all the help! I…
- **1/5 · Google Reviews · Matt P · 2025-04-21**: Never again !!! Still have NOT received my oil delivery that was scheduled 4 days ago ! The money  was withdrawn from my account instantly and I can’t get in touch with anyone after multiple phone calls … the only answer I get is an answering service who can’t help me in any way …..
Never have I exp…
- **5/5 · Google Reviews · Sara Blewitt · 2025-02-03**: Competitive pricing; prompt, courteous service from all team members. Highly recommend this local, family-run business
- **5/5 · Google Reviews · Andy Norton · 2025-01-26**: I use Omni Energy for my home heating oil and I couldn’t be happier with their service! Melanie in the office is friendly and informative. Delivery is always prompt and efficient—right on time.  The owner Steve and his drivers are professional. Their prices are competitive, and If you’re looking for…

---

Data freshness: last scanned 2026-10-09T01:20:42.989Z.
Cite as: Omni Energy — Tavlee (https://tavlee.com/contractor/omni-energy-waterbury)
Source: https://tavlee.com/contractor/omni-energy-waterbury

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