# Original Contracting

**Trade:** General Contractor / Remodeling · **Address:** 10 Old Flanders Rd, Westborough, MA 01581, USA · **Phone:** (508) 366-7888 · **Website:** http://originalcontracting.com/ · **Languages:** English

**Rating: 2.5/5** (low confidence) — from 7 reviews across 7 sources.
86% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Forty-one permitted projects in the last three years, mostly commercial tenant fit-ups and electrical work across Lowell, Framingham, Malden, Norwell and Danvers: Original Contracting is a Westborough company whose day job is building out other people's offices, labs, restaurants and warehouses. It describes itself as a commercial general contractor running in-house plumbing, electrical, flooring, HVAC and painting divisions, and BuildZoom's permit history — 84 projects in all — lines up with that. BBB puts the business at 12 years in and names Thomas Kelly as principal owner; BuildZoom lists Joseph P Cataldo alongside him.

Customer write-ups are thinner than that permit trail, and mostly older. A March 2025 Google reviewer, a commercial client of five years, called the company "the Swiss Army knife of contractors" and singled out the quality of work. House projects sit further back: a 2023 review described a 2019 remodel of bathrooms, kitchen and living area the homeowner still liked, and a 2021 reviewer called the crew knowledgeable, hardworking and fairly priced, "skilled with everything from structure to finishes." Two of the seven reviewers name Tom. The three Angi accounts are older again, from February 2019 and April 2018 — the April 2018 one credits the company with tradespeople arriving when they were needed, permits obtained and inspections scheduled.

One job went badly. In a May 2024 Google review, a homeowner who hired them on a recommendation to pull up floating floors and polish and stain the concrete below, take out a wall bump-out and cut and cap plumbing in the wall wrote: "What did I get?! I got painted garage floors." It is one review out of seven, and Google's 4.5 across 17 ratings sits above it — but the scope described there, concrete polishing and a wall removal, is exactly the kind of work to pin down in writing before it starts.

The paperwork is straightforward: its Massachusetts home improvement contractor registration, #186731, is active, and its BBB profile carries an A+ with accreditation. BBB also lists a Department of Public Safety licence, CS-096660, and BuildZoom lists a Massachusetts plumbing business licence, #4266. BuildZoom lists an EPA renovation certification for the company with an inactive status; ask where that stands.

For a commercial build-out or a tenant fit-up, this is a shop with a deep permit trail and its own trades on staff. For work on a house, get the finish spelled out in writing before anyone starts — materials, method, and what the finished floor or wall is meant to look like — and ask which crew will actually be on site.

**Strengths:**
- Commercial fit-ups — 41 permitted projects in the last three years
- State registration — Massachusetts home improvement contractor registration is active
- In-house trades — plumbing, electrical, flooring, HVAC and painting divisions
- Long-running client — a March 2025 reviewer cites five years of renovations
- Permits and scheduling — a 2018 review cites inspections booked, trades on time
- BBB accredited — an A+ grade on its profile

**Concerns:**
- Floor job disputed — a May 2024 reviewer describes getting painted garage floors
- EPA renovation licence — BuildZoom lists it with an inactive status

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Massachusetts home improvement contractor registration #186731 is active, held by Original Contracting LLC _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 186731 registry-verified active — registry holder of record: Original Contracting LLC”
- Describes itself as a Westborough commercial general contractor that builds and fits out commercial buildings, office fit-ups, lab, restaurant and warehouse spaces, with in-house plumbing, electrical, flooring, HVAC, maintenance and painting divisions _(confidence: high)_
  - [Official Website](http://originalcontracting.com) — “Original Contracting LLC is a Westborough, Massachusetts commercial general contractor that builds and fits out commercial buildings, office…”
- 84 permitted projects on BuildZoom, 41 of them in the last three years, mostly commercial tenant fit-ups and electrical work in Lowell, Framingham, Malden, Norwell and Danvers _(confidence: high)_
  - [BuildZoom](https://www.buildzoom.com/contractor/original-contracting-llc) — “84 project(s) shown on BuildZoom”
  - [BuildZoom](https://www.buildzoom.com/contractor/original-contracting-llc) — “BuildZoom's permit-derived profile for Original Contracting LLC at 10 Old Flanders Rd, Westborough MA: BuildZoom score 106, 84 permitted pro…”
- A March 2025 Google reviewer, a commercial client of five years, called the company "the Swiss Army knife of contractors" and pointed to the quality of work _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUR3dG9la21BRRAB!2m1!1s0x0:0xf513bd8e31d21a1f!3m1!1s2@1:CIHM0ogKEICAgMDwtoekmAE%7C%7C?hl=en) — “5★ If I could out 10 stars I would. I can’t say enough about Original Contracting. They’ve been doing commercial renovations for my business…”
- A 2023 review described a 2019 remodel of bathrooms, kitchen and living area the homeowner was still happy with _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNSNXVDNVhREAE!2m1!1s0x0:0xf513bd8e31d21a1f!3m1!1s2@1:CIHM0ogKEICAgICR5uC5XQ%7C%7C?hl=en) — “5★ Tom and his team did excellent work for our home remodeling in 2019. The work quality was outstanding and we are still in love with work …”
- A 2021 reviewer called the crew knowledgeable, hardworking and fairly priced, "skilled with everything from structure to finishes" _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHay1MZjl3RRAB!2m1!1s0x0:0xf513bd8e31d21a1f!3m1!1s2@1:CIHM0ogKEICAgIDGk-Lf9wE%7C%7C?hl=en) — “5★ Tom and his team are knowledgeable, hardworking and fairly priced.  They are skilled with everything from structure to finishes.”
- An April 2018 Angi review reported tradespeople arriving when they were needed, permits obtained and inspections scheduled _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/westborough/original-contracting-reviews-9485915.htm) — “5★ The project was done without a hitch. All tradespeople showed up when they were needed. Permits were obtained and inspections scheduled. …”
- A February 2019 Angi reviewer said the company was attentive and did not try to oversell them _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/westborough/original-contracting-reviews-9485915.htm) — “5★ Great. Very well. Came out awesome. Very attentive. Did not try to oversell me at all. Very well customer service oriented.”
- In a May 2024 Google review, a homeowner who hired the company to remove floating floors and polish and stain the concrete below, remove a wall bump-out and cut and cap plumbing in the wall wrote "What did I get?! I got painted garage floors" _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURUX2Z2R2RnEAE!2m1!1s0x0:0xf513bd8e31d21a1f!3m1!1s2@1:CIHM0ogKEICAgIDT_fvGdg%7C%7C?hl=en) — “1★ If I could leave 0 stars, I would. I hired them based off a recommendation to remove some floating floors, and to polish and stain the co…”
- BuildZoom lists an EPA renovation certification for the company, #NAT-F199318-1, with an inactive status _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/original-contracting-llc) — “Licence listed on BuildZoom: License #NAT-F199318-1 Status Inactive Nation Environmental Protection Agency Type Renovation”
- BBB-accredited with an A+ grade _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/westborough/profile/general-contractor/original-contracting-llc-0261-325956) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/westborough/profile/general-contractor/original-contracting-llc-0261-325956) — “Better Business Bureau: accredited / certified / member”
  - [Better Business Bureau](https://www.bbb.org/us/ma/westborough/profile/general-contractor/original-contracting-llc-0261-325956) — “BBB's profile for Original Contracting, LLC at 10 Old Flanders Road, Westborough MA shows an A+ rating and BBB accreditation since 5/24/2018…”
- BBB puts the business at 12 years in business and names Thomas Kelly as principal owner; BuildZoom lists Joseph P Cataldo and Thomas J Kelly as owners _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/westborough/profile/general-contractor/original-contracting-llc-0261-325956) — “BBB's profile for Original Contracting, LLC at 10 Old Flanders Road, Westborough MA shows an A+ rating and BBB accreditation since 5/24/2018…”
  - [BuildZoom](https://www.buildzoom.com/contractor/original-contracting-llc) — “BuildZoom's permit-derived profile for Original Contracting LLC at 10 Old Flanders Rd, Westborough MA: BuildZoom score 106, 84 permitted pro…”
- BBB lists a Massachusetts Department of Public Safety and Inspections licence, CS-096660, and BuildZoom lists a Massachusetts plumbing business licence, #4266 _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/westborough/profile/general-contractor/original-contracting-llc-0261-325956) — “Licence listed on Better Business Bureau: license number of CS-096660 for this business, issued by Massachusetts Department of Public Safety…”
  - [BuildZoom](https://www.buildzoom.com/contractor/original-contracting-llc) — “Licence listed on BuildZoom: License #4266 Status Active State Massachusetts Type Plumbing Business (expiration date of May, 2026)”
- 4.5 stars from 17 Google ratings, alongside seven written reviews from 2018 to 2025 — six of them 5-star and one a detailed 1-star complaint _(confidence: high)_
  - [Google](https://maps.google.com/?cid=17659666982268705311&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.5★ from 17 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUR3dG9la21BRRAB!2m1!1s0x0:0xf513bd8e31d21a1f!3m1!1s2@1:CIHM0ogKEICAgMDwtoekmAE%7C%7C?hl=en) — “5★ If I could out 10 stars I would. I can’t say enough about Original Contracting. They’ve been doing commercial renovations for my business…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURUX2Z2R2RnEAE!2m1!1s0x0:0xf513bd8e31d21a1f!3m1!1s2@1:CIHM0ogKEICAgIDT_fvGdg%7C%7C?hl=en) — “1★ If I could leave 0 stars, I would. I hired them based off a recommendation to remove some floating floors, and to polish and stain the co…”
  - [Angi](https://www.angi.com/companylist/us/ma/westborough/original-contracting-reviews-9485915.htm) — “5★ The project was done without a hitch. All tradespeople showed up when they were needed. Permits were obtained and inspections scheduled. …”
- Specializes in General Contractor / Remodeling _(confidence: high)_
  - [Official Website](http://originalcontracting.com) — “Original Contracting LLC is a Westborough, Massachusetts commercial general contractor that builds and fits out commercial buildings, office…”
  - [BuildZoom](https://www.buildzoom.com/contractor/original-contracting-llc) — “BuildZoom's permit-derived profile for Original Contracting LLC at 10 Old Flanders Rd, Westborough MA: BuildZoom score 106, 84 permitted pro…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNSNXVDNVhREAE!2m1!1s0x0:0xf513bd8e31d21a1f!3m1!1s2@1:CIHM0ogKEICAgICR5uC5XQ%7C%7C?hl=en) — “5★ Tom and his team did excellent work for our home remodeling in 2019. The work quality was outstanding and we are still in love with work …”
- Specializes in Electrical _(confidence: high)_
  - [Official Website](http://originalcontracting.com) — “Original Contracting LLC is a Westborough, Massachusetts commercial general contractor that builds and fits out commercial buildings, office…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/westborough/profile/general-contractor/original-contracting-llc-0261-325956) — “Services offered (Better Business Bureau): Commercial Construction, Electrical, Flooring, HVAC, Lab Spaces, Maintenance, Office Fit Ups, Pai…”
  - [BuildZoom](https://www.buildzoom.com/contractor/original-contracting-llc) — “BuildZoom's permit-derived profile for Original Contracting LLC at 10 Old Flanders Rd, Westborough MA: BuildZoom score 106, 84 permitted pro…”
- Also offers Plumbing _(confidence: medium)_
  - [Official Website](http://originalcontracting.com) — “Original Contracting LLC is a Westborough, Massachusetts commercial general contractor that builds and fits out commercial buildings, office…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/westborough/profile/general-contractor/original-contracting-llc-0261-325956) — “Services offered (Better Business Bureau): Commercial Construction, Electrical, Flooring, HVAC, Lab Spaces, Maintenance, Office Fit Ups, Pai…”
  - [BuildZoom](https://www.buildzoom.com/contractor/original-contracting-llc) — “Licence listed on BuildZoom: License #4266 Status Active State Massachusetts Type Plumbing Business (expiration date of May, 2026)”
- Also offers HVAC / Heating & Cooling _(confidence: medium)_
  - [Official Website](http://originalcontracting.com) — “Original Contracting LLC is a Westborough, Massachusetts commercial general contractor that builds and fits out commercial buildings, office…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/westborough/profile/general-contractor/original-contracting-llc-0261-325956) — “Services offered (Better Business Bureau): Commercial Construction, Electrical, Flooring, HVAC, Lab Spaces, Maintenance, Office Fit Ups, Pai…”
- Also offers Flooring _(confidence: medium)_
  - [Official Website](http://originalcontracting.com) — “Original Contracting LLC is a Westborough, Massachusetts commercial general contractor that builds and fits out commercial buildings, office…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/westborough/profile/general-contractor/original-contracting-llc-0261-325956) — “Services offered (Better Business Bureau): Commercial Construction, Electrical, Flooring, HVAC, Lab Spaces, Maintenance, Office Fit Ups, Pai…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURUX2Z2R2RnEAE!2m1!1s0x0:0xf513bd8e31d21a1f!3m1!1s2@1:CIHM0ogKEICAgIDT_fvGdg%7C%7C?hl=en) — “1★ If I could leave 0 stars, I would. I hired them based off a recommendation to remove some floating floors, and to polish and stain the co…”
- Also offers House Painting _(confidence: medium)_
  - [Official Website](http://originalcontracting.com) — “Original Contracting LLC is a Westborough, Massachusetts commercial general contractor that builds and fits out commercial buildings, office…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/westborough/profile/general-contractor/original-contracting-llc-0261-325956) — “Services offered (Better Business Bureau): Commercial Construction, Electrical, Flooring, HVAC, Lab Spaces, Maintenance, Office Fit Ups, Pai…”
- Also offers Kitchen Remodel _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNSNXVDNVhREAE!2m1!1s0x0:0xf513bd8e31d21a1f!3m1!1s2@1:CIHM0ogKEICAgICR5uC5XQ%7C%7C?hl=en) — “5★ Tom and his team did excellent work for our home remodeling in 2019. The work quality was outstanding and we are still in love with work …”
  - [Angi](https://www.angi.com/companylist/us/ma/westborough/original-contracting-reviews-9485915.htm) — “Angi's profile for Original Contracting at 10 Old Flanders Rd, Westborough MA carries a 5.0 average from just 3 reviews (all 5-star, the new…”
- Also offers Bathroom Remodel _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNSNXVDNVhREAE!2m1!1s0x0:0xf513bd8e31d21a1f!3m1!1s2@1:CIHM0ogKEICAgICR5uC5XQ%7C%7C?hl=en) — “5★ Tom and his team did excellent work for our home remodeling in 2019. The work quality was outstanding and we are still in love with work …”
  - [Angi](https://www.angi.com/companylist/us/ma/westborough/original-contracting-reviews-9485915.htm) — “Angi's profile for Original Contracting at 10 Old Flanders Rd, Westborough MA carries a 5.0 average from just 3 reviews (all 5-star, the new…”

## License

Status: **active** (#186731, hic) — verified against the official MA state registry on 2026-08-09, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [HomeAdvisor](https://www.homeadvisor.com/rated.originalcontracting.156556742.html): 5.0★ from 3 ratings
- [Official Website](http://originalcontracting.com): Self-reported profile and service details
- [Better Business Bureau](https://www.bbb.org/us/ma/westborough/profile/general-contractor/original-contracting-llc-0261-325956): Listed on this source
- [BuildZoom](https://www.buildzoom.com/contractor/original-contracting-llc): Listed on this source
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Original%20Contracting&query_place_id=ChIJqZTruPUK5IkRHxrSMY69E_U): Listed on this source
- [Angi](https://www.angi.com/companylist/us/ma/westborough/original-contracting-reviews-9485915.htm): 5.0★ from 3 ratings
- [Google](https://www.google.com/maps/search/?api=1&query=Original%20Contracting&query_place_id=ChIJqZTruPUK5IkRHxrSMY69E_U): 4.5★ from 17 ratings

## Recent reviews

- **5/5 · Google Reviews · Dom Fabiano · 2025-03-25**: If I could out 10 stars I would. I can’t say enough about Original Contracting. They’ve been doing commercial renovations for my business over the past 5 years. The Swiss Army knife of contractors. They really can do it all. The best part is the quality of work and their expertise. I’ve had so many …
- **1/5 · Google Reviews · Zack L · 2024-05-27**: If I could leave 0 stars, I would. I hired them based off a recommendation to remove some floating floors, and to polish and stain the concrete below. Also to remove a wall bump out and cut & cap some plumbing in the wall. What did I get ?! I got painted garage floors with a clear coat on top, I tol…
- **5/5 · Google Reviews · Leong · 2023-03-31**: Tom and his team did excellent work for our home remodeling in 2019. The work quality was outstanding and we are still in love with work they’ve done on our bathrooms, kitchen and living area. I would highly recommend Original Contracting for home improvement projects.
- **5/5 · Google Reviews · J Mullin · 2021-12-08**: Tom and his team are knowledgeable, hardworking and fairly priced.  They are skilled with everything from structure to finishes.
- **5/5 · Angi · Todd A. · 2019-02-01**: Great. Very well. Came out awesome. Very attentive. Did not try to oversell me at all. Very well customer service oriented.
- **5/5 · Angi · Larry H. · 2019-02-01**: Work went fine.
- **5/5 · Angi · EDWARD B. · 2018-04-01**: The project was done without a hitch. All tradespeople showed up when they were needed. Permits were obtained and inspections scheduled. The final result was far beyond what we expected. We would definitely hire this company again.

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Data freshness: last scanned 2026-08-09T18:23:53.859Z.
Cite as: Original Contracting — Tavlee (https://tavlee.com/contractor/original-contracting-westborough)
Source: https://tavlee.com/contractor/original-contracting-westborough