# Orleans Roofing Restoration

**Trade:** Roofing · **Address:** 24 West Rd, Orleans, MA 02653 · **Phone:** (833) 331-2546 · **Languages:** English

**Rating: 2.1/5** (low confidence) — from 5 reviews across 2 sources.
40% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Orleans Roofing Restoration is a roofing and restoration contractor based in Orleans on Cape Cod. Public feedback is thin — just five written reviews spanning 2021 to 2024 — and it splits sharply between brief praise and serious complaints.

On the positive side, a 2022 reviewer credited the company with good communication and going the extra mile to make sure the customer was satisfied, and a 2024 reviewer described the business as covering more ground than typical roofing work, calling it restoration.

The negative reviews are serious. A 2021 review states the customer paid $14,000 in July but the roof was never installed, describing the company's practices as a 'ponzi scheme.' A 2024 review reports a roof that began leaking after replacement, attributing it to poor workmanship. Another 2024 review goes further, alleging the business's listed address itself is fraudulent.

Google's own star average for the business, 3.9 from 55 ratings, is considerably more positive than what these five reviews show — most of the 55 ratings apparently carry no written text, so the overall average and the handful of detailed accounts on file paint different pictures.

Anyone considering this company should ask pointed questions before paying anything upfront: request a written contract with a payment schedule tied to completed work, confirm the business's licensing and physical address independently, and ask for recent, verifiable customer references before committing a deposit.

**Strengths:**
- Responsive communication — a reviewer praised going the extra mile
- Restoration scope — a reviewer said they do more than roofing

**Concerns:**
- Post-replacement leaks — a 2024 review reported poor workmanship
- Unfinished project — a 2021 review alleged $14,000 paid with no roof built
- Business legitimacy questioned — a 2024 review called the address fraudulent

**Where sources disagree:**
- Google's platform aggregate (3.9★ from 55 ratings) is considerably more positive than the 5 text reviews on file, which are dominated by severe complaints — most of the 55 ratings appear to carry no written text, so the numeric average and the written record diverge.
- The contractor's discovery-assigned primary service is 'exterior', but every review and the business's own name point specifically to roofing — the catalog now has a distinct 'roofing' slug that better fits the evidence.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- A 2021 review states the customer paid $14,000 in July but the roof was never installed, describing the company's practices as a 'ponzi scheme.' _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHN1B6RU93EAE!2m1!1s0x0:0x3738538320e67bea!3m1!1s2@1:CIHM0ogKEICAgICG7PzEOw%7C%7C?hl=en) — “1★ Has not built my roof since June
Company is running ponzi skeem
I gave them $14000k in July NO ROOF has been installed nothing at all”
- A 2024 review alleges the business's listed address is not legitimate, calling it address fraud. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR6eE55MVZnEAE!2m1!1s0x0:0x3738538320e67bea!3m1!1s2@1:CIHM0ogKEICAgIDzxNy1Vg%7C%7C?hl=en) — “1★ This is not a real business. It is business address fraud that google is allowing someone to fraudulently use an address to commit fraud …”
- A 2024 review reports a roof that began leaking after replacement, attributing it to poor workmanship. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUROeTdPSUdBEAE!2m1!1s0x0:0x3738538320e67bea!3m1!1s2@1:CIHM0ogKEICAgIDNy7OIGA%7C%7C?hl=en) — “1★ Our roof is leaking due to poor workmanship when they replaced the roof.”
- A 2022 review credited the company with good communication and going the extra mile for customer satisfaction. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtNV9hemNBEAE!2m1!1s0x0:0x3738538320e67bea!3m1!1s2@1:CIHM0ogKEICAgIDm5_azcA%7C%7C?hl=en) — “5★ Good communications. They went the extra mile to get us satisfied”
- A 2024 review described the business as covering more than basic roofing, calling it restoration work. _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNkeU9Ec0lnEAE!2m1!1s0x0:0x3738538320e67bea!3m1!1s2@1:CIHM0ogKEICAgICdyODsIg%7C%7C?hl=en) — “5★ More than just a roofing contractor.   They do everything restoration.”
- Practices roof replacement and roof repair. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUROeTdPSUdBEAE!2m1!1s0x0:0x3738538320e67bea!3m1!1s2@1:CIHM0ogKEICAgIDNy7OIGA%7C%7C?hl=en) — “1★ Our roof is leaking due to poor workmanship when they replaced the roof.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHN1B6RU93EAE!2m1!1s0x0:0x3738538320e67bea!3m1!1s2@1:CIHM0ogKEICAgICG7PzEOw%7C%7C?hl=en) — “1★ Has not built my roof since June
Company is running ponzi skeem
I gave them $14000k in July NO ROOF has been installed nothing at all”
- Google shows 3.9 stars from 55 ratings, though only 5 reviews with text are on file and they split sharply between severe complaints and brief praise. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Orleans%20Roofing%20Restoration&query_place_id=ChIJ7dFagYmIbIcR6nvmIINTODc) — “Google: 3.9★ from 55 ratings”
- Specializes in Roofing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNkeU9Ec0lnEAE!2m1!1s0x0:0x3738538320e67bea!3m1!1s2@1:CIHM0ogKEICAgICdyODsIg%7C%7C?hl=en) — “5★ More than just a roofing contractor.   They do everything restoration.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUROeTdPSUdBEAE!2m1!1s0x0:0x3738538320e67bea!3m1!1s2@1:CIHM0ogKEICAgIDNy7OIGA%7C%7C?hl=en) — “1★ Our roof is leaking due to poor workmanship when they replaced the roof.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHN1B6RU93EAE!2m1!1s0x0:0x3738538320e67bea!3m1!1s2@1:CIHM0ogKEICAgICG7PzEOw%7C%7C?hl=en) — “1★ Has not built my roof since June
Company is running ponzi skeem
I gave them $14000k in July NO ROOF has been installed nothing at all”
- Also offers Windows / Siding / Gutters _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUROeTdPSUdBEAE!2m1!1s0x0:0x3738538320e67bea!3m1!1s2@1:CIHM0ogKEICAgIDNy7OIGA%7C%7C?hl=en) — “1★ Our roof is leaking due to poor workmanship when they replaced the roof.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHN1B6RU93EAE!2m1!1s0x0:0x3738538320e67bea!3m1!1s2@1:CIHM0ogKEICAgICG7PzEOw%7C%7C?hl=en) — “1★ Has not built my roof since June
Company is running ponzi skeem
I gave them $14000k in July NO ROOF has been installed nothing at all”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Orleans%20Roofing%20Restoration&query_place_id=ChIJ7dFagYmIbIcR6nvmIINTODc): 3.9★ from 55 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Orleans%20Roofing%20Restoration&query_place_id=ChIJ7dFagYmIbIcR6nvmIINTODc): Listed on this source

## Recent reviews

- **1/5 · Google Reviews · Boston Bean · 2024-06-07**: This is not a real business. It is business address fraud that google is allowing someone to fraudulently use an address to commit fraud upon innocent persons.
- **5/5 · Google Reviews · John Parker · 2024-02-10**: More than just a roofing contractor.   They do everything restoration.
- **1/5 · Google Reviews · Tom G · 2024-01-26**: Our roof is leaking due to poor workmanship when they replaced the roof.
- **5/5 · Google Reviews · Elisana Lostaunau · 2022-02-11**: Good communications. They went the extra mile to get us satisfied
- **1/5 · Google Reviews · Peter Braun · 2021-10-22**: Has not built my roof since June
Company is running ponzi skeem
I gave them $14000k in July NO ROOF has been installed nothing at all

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Data freshness: last scanned 2026-08-22T07:20:45.412Z.
Cite as: Orleans Roofing Restoration — Tavlee (https://tavlee.com/contractor/orleans-roofing-restoration-orleans)
Source: https://tavlee.com/contractor/orleans-roofing-restoration-orleans