--- title: "PAOLINO ROOFING" description: "A customer who recently had their roof done by Paolino Roofing said Rob answered every question promptly and stayed in touch throughout the project. The co" doc_version: "2026-10-19" last_updated: "2026-10-19" --- # PAOLINO ROOFING **Trade:** Roofing · **Address:** 463 Congress Ave, Waterbury, CT 06702 · **Phone:** (203) 721-1442 · **Website:** http://www.paolinoroofing.com/ · **Languages:** English **Rating: 4.9/5** (high confidence) — from 45 reviews across 6 sources. 98% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative. ## The honest read A customer who recently had their roof done by Paolino Roofing said Rob answered every question promptly and stayed in touch throughout the project. The company says on its website that it offers roof repairs and replacements throughout Western Connecticut and has been in business 36 years. It holds 4.9 stars from 46 Google ratings and an A+ grade from the Better Business Bureau. A 2026 customer said their elderly mother called Rob about ice dam leaks at her Middlebury home and got straightforward information and a quick and easy fix. A 2024 customer said their roof had sustained wind damage, that Rob dealt with their insurance company first hand, and that Rob was on site from start to cleanup. A 2023 customer said Rob took the time, over a few rainstorms, to identify exactly where water was getting in and put a stop to it without a roof replacement. A 2022 customer said Rob came out in no time after a tree fell on the home in a storm, and recognized damage from wind and hail as well as from the tree. A 2023 commenter on r/Connecticut said Paolino Roofing in Waterbury did their flat roof, with good quality and fair pricing. A 2025 reviewer gave one star and wrote, "He scammed me 1k$." Connecticut lists its home improvement contractor registration, HIC.0665843, as active, held by Paolino Roofing LLC. **Strengths:** - Leak tracing — a 2023 customer said Rob found the leak over rainstorms - Insurance claim help — a 2024 customer said Rob dealt with their insurer - An ice dam fix — a 2026 customer said it was quick and easy - A flat roof job — a 2023 Reddit commenter cited good quality, fair pricing **Concerns:** - A money complaint — a 2025 one-star reviewer wrote of being scammed $1k ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - 4.9 stars from 46 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=PAOLINO%20ROOFING&query_place_id=ChIJEU2AMJnB54kR7jy6j3T_KTQ) — “Google: 4.9★ from 46 ratings” - A+ grade from the Better Business Bureau _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/waterbury/profile/roofing-contractors/paolino-roofing-llc-0111-87109218) — “Better Business Bureau grade: A+” - Says it offers roof repairs and replacements throughout Western Connecticut and has been in business 36 years (self-reported) _(confidence: medium)_ - [Official Website](http://www.paolinoroofing.com) — “About (self-reported, verbatim): Paolino Roofing offers specialized roofing services, including roof repairs and replacements, throughout We…” - [Official Website](http://www.paolinoroofing.com) — “Self-reported 36 years in business” - A customer said Rob answered every question promptly and stayed in touch throughout the roof project _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25JdE5UWmlVbTExTWxwNlF6WllXRXBTYUVKMlgwRRAB!2m1!1s0x0:0x3429ff748fba3cee!3m1!1s2@1:CAIQACodChtycF9oOnItNTZiUm11Mlp6QzZYWEpSaEJ2X0E%7C%7C?hl=en-US) — “5★ We recently had our roof done by Paolino Roofing and couldn’t be happier with the experience. The entire team was fast, efficient, and to…” - A 2026 customer said their mother's ice dam leaks got straightforward information and a quick and easy fix _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twc1dVaGpkRWhWZURoblZsOXJRbmxLYUZZM04zYxAB!2m1!1s0x0:0x3429ff748fba3cee!3m1!1s2@1:CAIQACodChtycF9oOkpsWUhjdEhVeDhnVl9rQnlKaFY3N3c%7C%7C?hl=en-US) — “5★ These guys are amazing. And the owner Rob is one of the honest guys I ever met. My mom who’s elderly called him for ice dam leaks in her …” - A 2024 customer said Rob dealt with their insurance company first hand on a wind-damaged roof and was on site from start to cleanup _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChRDSUhNMG9nS0VJQ0FnSURIaXN3VRAB!2m1!1s0x0:0x3429ff748fba3cee!3m1!1s2@1:CIHM0ogKEICAgIDHiswU%7C%7C?hl=en-US) — “5★ Paolino roofing did an outstanding job replacing our old worn-out roof! Our roof sustained wind damage, and Rob dealt with our insurance …” - A 2023 customer said Rob identified where water was getting in over a few rainstorms and stopped it without a roof replacement _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURodHBPNEV3EAE!2m1!1s0x0:0x3429ff748fba3cee!3m1!1s2@1:CIHM0ogKEICAgIDhtpO4Ew%7C%7C?hl=en-US) — “5★ Working with Rob was great. The other companies wanted to simply replace the entire roof without even pinpointing where the leak was comi…” - A 2023 r/Connecticut commenter said Paolino Roofing in Waterbury did their flat roof, citing good quality and fair pricing _(confidence: medium)_ - [reddit.com](https://www.reddit.com/r/Connecticut/comments/116cn8w/any_flat_roofer_recommendations_in_central_ct_for/j96dzmm/) — “r/Connecticut — Paolino Roffing in Waterbury did our flat roof. Good quality, fair pricing” - A 2025 one-star reviewer wrote that they were scammed out of $1k _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WQ1IzWXlNbXd0UldOcGMxQlJaa1JmT1VobVkxRRAB!2m1!1s0x0:0x3429ff748fba3cee!3m1!1s2@1:CAIQACodChtycF9oOmVCR3YyMmwtRWNpc1BRZkRfOUhmY1E%7C%7C?hl=en-US) — “1★ Highly disappointing 😔 He scammed me 1k$ Stay Alert 😞” - Connecticut lists its home improvement contractor registration, HIC.0665843, as active, held by Paolino Roofing LLC. _(confidence: high)_ - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hic license HIC.0665843 registry-verified active — registry holder of record: PAOLINO ROOFING LLC” - Specializes in Roofing _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25JdE5UWmlVbTExTWxwNlF6WllXRXBTYUVKMlgwRRAB!2m1!1s0x0:0x3429ff748fba3cee!3m1!1s2@1:CAIQACodChtycF9oOnItNTZiUm11Mlp6QzZYWEpSaEJ2X0E%7C%7C?hl=en-US) — “5★ We recently had our roof done by Paolino Roofing and couldn’t be happier with the experience. The entire team was fast, efficient, and to…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChRDSUhNMG9nS0VJQ0FnSURIaXN3VRAB!2m1!1s0x0:0x3429ff748fba3cee!3m1!1s2@1:CIHM0ogKEICAgIDHiswU%7C%7C?hl=en-US) — “5★ Paolino roofing did an outstanding job replacing our old worn-out roof! Our roof sustained wind damage, and Rob dealt with our insurance …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURodHBPNEV3EAE!2m1!1s0x0:0x3429ff748fba3cee!3m1!1s2@1:CIHM0ogKEICAgIDhtpO4Ew%7C%7C?hl=en-US) — “5★ Working with Rob was great. The other companies wanted to simply replace the entire roof without even pinpointing where the leak was comi…” - [reddit.com](https://www.reddit.com/r/Connecticut/comments/116cn8w/any_flat_roofer_recommendations_in_central_ct_for/j96dzmm/) — “r/Connecticut — Paolino Roffing in Waterbury did our flat roof. Good quality, fair pricing” - Also offers Windows / Siding / Gutters _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paelIzbExZVzVpTURGeFlWVTJiVVZoWlRoRE0xRRAB!2m1!1s0x0:0x3429ff748fba3cee!3m1!1s2@1:CAIQACodChtycF9oOjZzR3lLYW5iMDFxYVU2bUVhZThDM1E%7C%7C?hl=en-US) — “5★ Let me start by saying that Rob Paolino (Paolino Roofing) is a straight forward, honest guy. I've come to this conclusion because during …” ## License Status: **active** (#HIC.0665843, hic) — verified against the official CT state registry on 2026-10-19, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Reddit](https://www.reddit.com/r/Connecticut/comments/116cn8w/any_flat_roofer_recommendations_in_central_ct_for/j96dzmm/): 0 community mentions discussing this business - [Local News](https://roofmechanics.com/pro/paolino-roofing/): Listed on this source - [Google Reviews](https://www.google.com/maps/search/?api=1&query=PAOLINO%20ROOFING&query_place_id=ChIJEU2AMJnB54kR7jy6j3T_KTQ): Listed on this source - [Official Website](http://www.paolinoroofing.com): 36 yrs in business · Self-reported profile and service details - [Google](https://www.google.com/maps/search/?api=1&query=PAOLINO%20ROOFING&query_place_id=ChIJEU2AMJnB54kR7jy6j3T_KTQ): 4.9★ from 46 ratings - [Better Business Bureau](https://www.bbb.org/us/ct/waterbury/profile/roofing-contractors/paolino-roofing-llc-0111-87109218): Listed on this source ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “Definitely give Rob Paolino with Paolino Roofing a call” — u/Character_Basis9250 in r/Connecticut (2023-02-19) — https://www.reddit.com/r/Connecticut/comments/116cn8w/any_flat_roofer_recommendations_in_central_ct_for/j978fbq/ - “Paolino Roffing in Waterbury did our flat roof. Good quality, fair pricing” — u/pharm77 in r/Connecticut (2023-02-19) — https://www.reddit.com/r/Connecticut/comments/116cn8w/any_flat_roofer_recommendations_in_central_ct_for/j96dzmm/ ## Recent reviews - **5/5 · Google Reviews · Anthony Ferenz · 2026-05-21**: We recently had our roof done by Paolino Roofing and couldn’t be happier with the experience. The entire team was fast, efficient, and took care of everything from start to finish, making the whole process stress-free for us. Rob was great to work with — he answered every question I had promptly an… - **5/5 · Google Reviews · Jason Miller · 2026-02-13**: These guys are amazing. And the owner Rob is one of the honest guys I ever met. My mom who’s elderly called him for ice dam leaks in her middlebury ct home. The first 2 companies she called came out and gave her a bunch of fear based information. Then she called Paolino Roofing who is was reviewed w… - **5/5 · Google Reviews · Robert Capodiferro · 2025-10-26**: Let me start by saying that Rob Paolino (Paolino Roofing) is a straight forward, honest guy. I've come to this conclusion because during the extensive work being done to our home (roof & siding), he has shown a remarkable degree of full disclosure (transparency) that's associated to his standards an… - **5/5 · Google Reviews · Kathleen McCoy · 2025-09-08**: Rob was great to work with. He answered all my questions, explained everything about the job with details and was always available. He and his crew were great...no slacking and left my yard spotless! - **5/5 · Google Reviews · David Mariani · 2025-09-07**: I would highly recommend using Paolino roofing . Rob was great to deal with from start to finish. He helps you deal with your insurance company shows up when he says and returns your calls. The work is excellent - **5/5 · Google Reviews · Kim Ann · 2025-08-29**: Communication was excellent. Workmanship great. The crew was professional. Cleanup was thorough. Price was comparable with others. - **5/5 · Google Reviews · Mr E · 2025-08-24**: Rob is a great guy with a great company and I would recommend him to everyone in Litchfield and new haven county - **1/5 · Google Reviews · Finnley Gray · 2025-07-25**: Highly disappointing 😔 He scammed me 1k$ Stay Alert 😞 - **5/5 · Google Reviews · Garrett Lea · 2024-10-20**: Rob was extremely professional and knowledgeable from day 1. The crew was fast and clean. Would highly recommend to anyone - **5/5 · Google Reviews · Jonathan jon230423@live.com · 2024-09-14**: Paolino roofing did an outstanding job replacing our old worn-out roof! Our roof sustained wind damage, and Rob dealt with our insurance company first hand to make sure we were taken care of! Rob was on site from start to cleanup and made sure the job was done RIGHT! Paolino roofing is highly recomm… --- Data freshness: last scanned 2026-10-13T08:31:30.282Z. Cite as: PAOLINO ROOFING — Tavlee (https://tavlee.com/contractor/paolino-roofing-waterbury) Source: https://tavlee.com/contractor/paolino-roofing-waterbury ## Sitemap [Full site index](https://tavlee.com/sitemap.md)