# Patriot Bath Remodeling **Trade:** Bathroom Remodel · **Address:** 35 Plaza Way, Plymouth, MA 02360, USA · **Phone:** (508) 748-5468 · **Website:** https://patriotbathremodeling.com/ · **Languages:** English **Rating: 4.0/5** (high confidence) — from 76 reviews across 6 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low. 95% of sentiment-scored reviews read net-positive. Last 6 months: 6 reviews, 2 negative. ## The honest read Patriot Bath Remodeling works Plymouth and the South Shore through a small, named sales team — Hardaway Henri, Manny Lindo, Mason — and the large majority of its 76 reviews describe that team the same way: no-pressure, thorough about material options, and quick to offer senior discounts for tub-to-walk-in-shower conversions. In a mid-2025 review, one customer detailed a $13,000 remodel of a small, cramped bathroom where Patriot coordinated permits, material delivery, and the plumbers, floor installers, and electrician needed to finish the job, calling every workman talented, courteous and on time. Another 2025 review described a $13,700 shower project fit into an awkward space, letting the customer feel materials and pick colors before work began. A late-2024 review described an $11,000 tub-to-shower conversion with a matched vanity faucet, marble vanity, and sliding glass barn doors, done by what the customer called an efficient, experienced crew. A repeated theme across the reviews is families converting a parent's tub into a walk-in shower for safety — several describe Patriot's senior discount and staff working patiently with older or particular customers to pick materials without pressure. Not every experience has matched that pattern. A June 2026 review described a serious communication breakdown after the deposit — weeks without a returned call and a wrong vanity installed, later credited. A March 2026 review, responding directly to the owner, described a wrong color being installed among other problems during the project. And a late-2025 Angi review said the salesman presented shower doors the company no longer stocked, so what arrived differed from what was agreed, followed by roughly a ten-week wait and several no-show appointments before an installer finally came — though that reviewer was ultimately satisfied with the finished shower. The company's Massachusetts home improvement contractor license is verified active, and it carries an A grade with the Better Business Bureau. For a tub-to-shower or bathroom remodel job, especially an accessibility conversion, the sales-and-design side of Patriot's process is thoroughly documented and well reviewed — it's the execution after the deposit worth asking pointed questions about, given a handful of recent accounts describing scheduling and communication trouble. **Strengths:** - Verified MA license — active home improvement contractor registration, BBB A grade - Senior & accessibility conversions — repeated tub-to-walk-in-shower projects for elderly family - No-pressure sales team — named reps praised across dozens of reviews for patience **Concerns:** - Post-deposit communication — a 2026 review described weeks of unanswered contact - Delivery mismatches — one Angi review cited restocked doors and a 10-week wait ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - MA home improvement contractor license #212882 is registry-verified active _(confidence: high)_ - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 212882 verified active” - Better Business Bureau accredited with an A grade _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/plymouth/profile/bathroom-remodelers/patriot-bath-remodeling-0021-564274) — “Better Business Bureau grade: A” - [Better Business Bureau](https://www.bbb.org/us/ma/plymouth/profile/bathroom-remodelers/patriot-bath-remodeling-0021-564274) — “Better Business Bureau: accredited / certified / member” - In a mid-2025 review, a customer described a $13,000 bathroom remodel where Patriot coordinated permits and every trade involved, calling every workman talented and on time _(confidence: medium)_ - [Angi](https://www.angi.com/companylist/us/ma/carver/patriot-bath-remodeling-llc-reviews-1.htm) — “5★ Patriot Bath Remodeling (PBR) provided excellent craftsmanship, quality of materials, and communication for a $13,000 bathroom remodel of…” - A 2025 review described a $13,700 shower project fit into an awkward space, letting the customer feel materials and pick colors before work began _(confidence: medium)_ - [Angi](https://www.angi.com/companylist/us/ma/carver/patriot-bath-remodeling-llc-reviews-1.htm) — “5★ Impressed from beginning to end of a $13,700 shower project. Patriot fit a shower plan into an awkward space, let the customer see/feel c…” - A late-2024 review described an $11,000 tub-to-shower conversion with a matched vanity faucet, marble vanity, and sliding glass barn doors _(confidence: medium)_ - [Angi](https://www.angi.com/companylist/us/ma/carver/patriot-bath-remodeling-llc-reviews-1.htm) — “5★ Patriot Bath Remodeling did an $11,000 tub-to-shower conversion, matching the vanity sink faucet and marble vanity to the new shower. Lov…” - Several reviews describe families converting a parent's tub into a walk-in shower using Patriot's senior discount, with staff working patiently through material choices _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xZdE5IUlFOVEJWTkZOQ0xWVlpWMGQ0WlhKeVluYxAB!2m1!1s0x0:0x4552bebaf48a73b5!3m1!1s2@1:CAIQACodChtycF9oOlYtNHRQNTBVNFNCLVVZV0d4ZXJyYnc%7C%7C?hl=en) — “5★ My mother and I met with Hardaway Henri yesterday to discuss a tub to shower conversion. He was very knowledgeable and explained all of t…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5TVZ6VkZXRU5WUkZwdlZuSnVWa3MyUWpoWVUxRRAB!2m1!1s0x0:0x4552bebaf48a73b5!3m1!1s2@1:CAIQACodChtycF9oOk9MVzVFWENVRFpvVnJuVks2QjhYU1E%7C%7C?hl=en) — “5★ I was looking to have my mother’s bathtub removed and a Walk-in Shower installed. Patrick called me from the call center to schedule an …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aWGFuSXdVWEpwU21kcmVIRnRXbFV5ZUV0S1NVRRAB!2m1!1s0x0:0x4552bebaf48a73b5!3m1!1s2@1:CAIQACodChtycF9oOnZXanIwUXJpSmdreHFtWlUyeEtKSUE%7C%7C?hl=en) — “5★ For a couple of years now, I have been wanting to have A tub to shower conversion. As we are senior citizens, we did not need two bathroo…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5SVpsVjFZakJOUjNkU01YTXdZMk4yV25wTE5WRRAB!2m1!1s0x0:0x4552bebaf48a73b5!3m1!1s2@1:CAIQACodChtycF9oOl9IZlV1YjBNR3dSMXMwY2N2WnpLNVE%7C%7C?hl=en) — “5★ My mom is disabled and we had an old tub she had trouble getting into. After sitting down with multiple big companies we decided to work …” - A June 2026 review described weeks of unanswered communication after the deposit and an incorrectly installed vanity that was later credited _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSRlpWbDVhVW8wZGpsR2VraHBSbTFZWVV4dE1FRRAB!2m1!1s0x0:0x4552bebaf48a73b5!3m1!1s2@1:CAIQACodChtycF9oOlRFZVl5aUo0djlGekhpRm1YYUxtMEE%7C%7C?hl=en) — “2★ I would avoid this company if possible. I don't like writing bad reviews, but in hearing someone else had a bad experience with this comp…” - A March 2026 review, responding to the owner, described a wrong color being installed among other problems during the project _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sa1JsRm5ZMmMyVXprelVuaDJTRTFXYzJGT09GRRAB!2m1!1s0x0:0x4552bebaf48a73b5!3m1!1s2@1:CAIQACodChtycF9oOmlkRlFnY2c2UzkzUnh2SE1Wc2FOOFE%7C%7C?hl=en) — “1★ Update: Response to owner 3/8/26 Thank you for responding. If the level of attentiveness shown in this response had been present during…” - A late-2025 Angi review described a salesman presenting shower doors the company no longer stocked, followed by a roughly ten-week wait and several no-show appointments before an installer arrived _(confidence: high)_ - [Angi](https://www.angi.com/companylist/us/ma/carver/patriot-bath-remodeling-llc-reviews-1.htm) — “3★ Although I am pleased with the completed shower, I did not have a great experience. The salesman showed doors they no longer stocked, so …” - Specializes in Bathroom Remodel _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3bGZ5Skx3EAE!2m1!1s0x0:0x4552bebaf48a73b5!3m1!1s2@1:CIHM0ogKEICAgID7lfyJLw%7C%7C?hl=en) — “5★ I recently had the pleasure of working with Patriot for a complete remodel of my outdated bathroom, and I couldn't be more thrilled with …” - [Angi](https://www.angi.com/companylist/us/ma/carver/patriot-bath-remodeling-llc-reviews-1.htm) — “5★ Patriot Bath Remodeling (PBR) provided excellent craftsmanship, quality of materials, and communication for a $13,000 bathroom remodel of…” - [Angi](https://www.angi.com/companylist/us/ma/carver/patriot-bath-remodeling-llc-reviews-1.htm) — “5★ Impressed from beginning to end of a $13,700 shower project. Patriot fit a shower plan into an awkward space, let the customer see/feel c…” - [Angi](https://www.angi.com/companylist/us/ma/carver/patriot-bath-remodeling-llc-reviews-1.htm) — “5★ Patriot Bath Remodeling did an $11,000 tub-to-shower conversion, matching the vanity sink faucet and marble vanity to the new shower. Lov…” ## License Status: **active** (#212882, hic) — verified against the official MA state registry on 2026-07-03, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Patriot%20Bath%20Remodeling&query_place_id=ChIJd_HBGWjH4mARtXOK9Lq-UkU): 4.9★ from 76 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Patriot%20Bath%20Remodeling&query_place_id=ChIJd_HBGWjH4mARtXOK9Lq-UkU): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ma/plymouth/profile/bathroom-remodelers/patriot-bath-remodeling-0021-564274): Listed on this source - [Official Website](https://patriotbathremodeling.com): Self-reported profile and service details - [Angi](https://www.angi.com/companylist/us/ma/carver/patriot-bath-remodeling-llc-reviews-2.htm): Listed on this source - [Angi](https://www.angi.com/companylist/us/ma/carver/patriot-bath-remodeling-llc-reviews-1.htm): 4.8★ from 10 ratings - [Exa](https://www.networx.com/c.patriot-bath-remodeling-llc): 7 web mentions across the open web (each linked to its source) - [Exa](https://patriotbathremodeling.com/): 0 web mentions across the open web (each linked to its source) ## Recent reviews - **2/5 · Google Reviews · melanie goffus · 2026-06-29**: I would avoid this company if possible. I don't like writing bad reviews, but in hearing someone else had a bad experience with this company, I feel like I need to. Unsure what is truly going on within the company, but there was a terrible lack of communication. Aside from one employee, I barely had… - **5/5 · Google Reviews · Adam Nadeau · 2026-05-19**: Manny did a great job during the quoting and estimate stage of my shower remodel projects. He was genuine and honest throughout and helped me figure out what the best options were for my custom job. - **5/5 · Google Reviews · T M · 2026-05-05**: My mother and I met with Hardaway Henri yesterday to discuss a tub to shower conversion. He was very knowledgeable and explained all of the options, without any sales pressure. We decided to take advantage of the initial visit and senior discounts offered by Patriot Bath Remodeling and signed a cont… - **5/5 · Google Reviews · Shannon Taylor · 2026-04-12**: Hardaway was on time for our appointment and didn’t try to reschedule on us like other places. Hardaway was so knowledgable and thorough about options, colors and styles. We liked the personal, small-company approach, and he didn’t pressure us or try to upsell. Great experience! - **5/5 · Google Reviews · stacey murphy · 2026-03-13**: I was looking to have my mother’s bathtub removed and a Walk-in Shower installed. Patrick called me from the call center to schedule an in-home consultation for a free estimate. The next day Hardaway came out to the house with options and samples in hand he was very thorough in explaining everythin… - **1/5 · Google Reviews · RJP · 2026-03-08**: Update: Response to owner 3/8/26 Thank you for responding. If the level of attentiveness shown in this response had been present during the project itself, the experience likely would have turned out very differently. My review was not written to debate details but to share the overall experience … - **5/5 · Google Reviews · Janice Araujo · 2026-02-07**: Hardaway was very knowledgeable, professional and friendly. He took the time to answer all my questions and concerns and did not rush me. I appreciated the time he took to explain the process and the next steps. First impressions mean a lot to me and I was impressed. - **5/5 · Google Reviews · Louise Fuller · 2026-01-26**: For a couple of years now, I have been wanting to have A tub to shower conversion. As we are senior citizens, we did not need two bathrooms that had tubs . For safety reasons and aesthetics, I wanted one of the tubs converted to a walk in shower. After meeting with a couple of companies offering thi… - **5/5 · Google Reviews · Georgios Minos · 2026-01-16**: Great company and very helpful. Manny was our sales representative. He did a great job explaining all our options and really taking the time to guide us in the design of both of our bathrooms. The materials options, planning and design was flawless. Their pricing was fair. I would highly recommend f… - **3/5 · Google Reviews · Brian Saunders · 2025-12-30**: As many of you know home upgrades cost alot and can be stressful. Manny from Patriot Bath made the process alot easier and less stressful. He got us what he wanted while giving us some tips and tricks to keep costs from skyrocketing. The process has just begun will update review upon completion! Upd… --- Data freshness: last scanned 2026-07-03T00:13:21.492Z. Cite as: Patriot Bath Remodeling — Tavlee (https://tavlee.com/contractor/patriot-bath-remodeling-plymouth) Source: https://tavlee.com/contractor/patriot-bath-remodeling-plymouth