# Paul Jenkins & Sons Inc

**Trade:** Plumbing · **Address:** 489 MA-39, South Orleans, MA 02662 · **Phone:** (508) 255-2541 · **Website:** https://pauljenkinsinc.com/ · **Languages:** English

**Rating: 3.6/5** (low confidence) — from 2 reviews across 7 sources.

## The honest read

Paul Jenkins & Sons is a family-owned plumbing, heating and well-drilling business based in South Orleans on Cape Cod, trading under this name since 1963 — a 63-year run according to the Better Business Bureau. Alongside routine plumbing and heating work, the company drills wells and installs and services well pumps, and its own website is built almost entirely around one seasonal specialty: closing up (winterizing) summer homes' water systems each fall and turning them back on each spring, a recurring need for Cape Cod's large stock of seasonal properties.

Customer feedback is thin in volume but consistently positive. Google shows a 5-star average from 7 ratings and Porch shows a 5.0-star average from 9 ratings — perfect scores on both platforms, though only two written reviews were available to read directly. In a 2021 review, a homeowner described more than twenty years of being consistently pleased with the work of a named technician, Joe Jenkins, at their house — the kind of long, repeat relationship that speaks well of a small family operation. A second, 2023 review is far shorter, simply calling the service great without further detail.

A few things are worth confirming before booking. The BBB profile carries an A+ letter grade, but the BBB page itself states plainly that the business is NOT a BBB-accredited business — two separate facts, not a contradiction. Separately, BuildZoom's own unverified directory listing shows five license numbers for this business — a sheet metal license and a plumbing-business license currently marked active, a plumber license shown active but past its stated 2024 expiration, and a plumber license and a home-improvement-contractor license both listed as inactive or cancelled per the state boards. None of this is a state-registry verification, so current license status is worth confirming directly with the Commonwealth before hiring.

This is a genuinely long-running, family-run Cape Cod plumbing and well business, with at least one loyal customer on record and clean scores where ratings exist — best suited to homeowners needing routine plumbing, well or pump work, or seasonal water-system service, with license status the one item worth double-checking directly with the state.

**Strengths:**
- Long tenure — family-owned business serving Cape Cod plumbing needs since 1963
- Repeat customer loyalty — a 2021 review cites twenty-plus years of satisfaction with the same technician
- Perfect review averages — 5 stars on both Google (7 ratings) and Porch (9 ratings)
- Well drilling expertise — BBB lists well drilling and pump service alongside plumbing and heating work
- Seasonal specialty — provides fall water shutoff and spring turn-on for summer homes

**Concerns:**
- Licence status mixed — BuildZoom's directory lists two of five license numbers as inactive/cancelled
- BBB accreditation — carries an A+ grade but is not a BBB-accredited business
- Thin review detail — one of two visible reviews is a brief, generic comment

**Where sources disagree:**
- BuildZoom's own unverified directory snapshot shows four license numbers as active while two others (a plumber license #7012 and a home-improvement-contractor license #113810) are listed inactive/cancelled per the state boards -- none of this is a state-registry verification.
- BBB displays an A+ letter grade even though the same profile explicitly states the business is NOT a BBB-accredited business -- two separate BBB facts, not a contradiction of the grade itself.
- Porch.com lists a different website (pauljenkinsandsons.net) than the site already confirmed as this business's own (pauljenkinsinc.com); this synthesis relies only on the confirmed site.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Family-owned plumbing, heating and well-drilling business based in South Orleans on Cape Cod, trading under this name for 63 years per BBB. _(confidence: high)_
  - [Official Website](https://pauljenkinsinc.com) — “Stated ownership (self-reported): Family-owned”
  - [Better Business Bureau](https://www.bbb.org/us/ma/brewster/profile/plumber/paul-jenkins-sons-inc-0021-49610) — “BBB profile for a 63-year-old plumbing, heating and well-drilling/pump company; the business is NOT BBB accredited despite carrying an A+ le…”
- Practices well drilling and installs/services well pumps alongside general plumbing and heating work, per BBB's business description. _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/brewster/profile/plumber/paul-jenkins-sons-inc-0021-49610) — “Services offered (Better Business Bureau): Plumbing and heating contractor (residential and commercial), Well drilling, Pump installation an…”
- Performs seasonal water-system winterization (fall shutoff) and turn-on (spring restart) for Cape Cod homes, the focus of the company's own website. _(confidence: high)_
  - [Official Website](https://pauljenkinsinc.com) — “Family-owned Cape Cod business that winterizes seasonal homes' water systems in fall and turns them back on in spring for summer occupancy.”
- In a 2021 review, a homeowner described more than twenty years of consistent satisfaction with the work of a named technician at their house. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2OUtyMVJnEAE!2m1!1s0x0:0x4696136e09061671!3m1!1s2@1:CIHM0ogKEICAgID69Kr1Rg%7C%7C?hl=en) — “5★ For more than twenty years, we have always been very pleased by the work that Joe Jenkins has done at our house.”
- Google shows a 5-star average from 7 ratings and Porch shows a 5.0-star average from 9 ratings; only two written review bodies were available to read directly. _(confidence: medium)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Paul%20Jenkins%20%26%20Sons%20Inc&query_place_id=ChIJ-WXz6gNr-4kRcRYGCW4TlkY) — “Google: 5★ from 7 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNaa29lN3JBRRAB!2m1!1s0x0:0x4696136e09061671!3m1!1s2@1:CIHM0ogKEICAgICZkoe7rAE%7C%7C?hl=en) — “5★ h
Great service”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2OUtyMVJnEAE!2m1!1s0x0:0x4696136e09061671!3m1!1s2@1:CIHM0ogKEICAgID69Kr1Rg%7C%7C?hl=en) — “5★ For more than twenty years, we have always been very pleased by the work that Joe Jenkins has done at our house.”
  - [Porch](https://pro.porch.com/south-orleans-ma/plumbers/paul-jenkins-and-sons-inc/pp) — “Porch: 5.0★ from 9 ratings”
- BuildZoom's own unverified directory listing shows a plumber license (#7012) and a home-improvement-contractor license (#113810) both marked inactive/cancelled per the state boards, alongside three other numbers it shows as active. _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/paul-jenkins-sons-inc) — “Licence listed on BuildZoom: License #4845 - Type Sheet Metal - State Massachusetts - Status Active (BuildZoom last verified, expiration Jul…”
  - [BuildZoom](https://www.buildzoom.com/contractor/paul-jenkins-sons-inc) — “Licence listed on BuildZoom: License #1602 - Type Plumbing Business - State Massachusetts - Status Active (BuildZoom last verified, expirati…”
  - [BuildZoom](https://www.buildzoom.com/contractor/paul-jenkins-sons-inc) — “Licence listed on BuildZoom: License #9085 - Type Plumber - State Massachusetts - Status Active (BuildZoom last verified, expiration May 202…”
  - [BuildZoom](https://www.buildzoom.com/contractor/paul-jenkins-sons-inc) — “Licence listed on BuildZoom: License #7012 - Type Plumber - State Massachusetts - Inactive License, status at one point cancelled per MA E-L…”
  - [BuildZoom](https://www.buildzoom.com/contractor/paul-jenkins-sons-inc) — “Licence listed on BuildZoom: License #113810 - Type Home Improvement Contractor - State Massachusetts - Inactive License, status at one poin…”
- The BBB profile carries an A+ letter grade while explicitly stating the business is NOT a BBB-accredited business. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/brewster/profile/plumber/paul-jenkins-sons-inc-0021-49610) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/brewster/profile/plumber/paul-jenkins-sons-inc-0021-49610) — “BBB profile for a 63-year-old plumbing, heating and well-drilling/pump company; the business is NOT BBB accredited despite carrying an A+ le…”
- BuildZoom's building-permit records show 66 permitted plumbing/gas jobs and a BuildZoom contractor score of 94, ranking in the top 24% of 139,240 Massachusetts contractors it tracks -- a permit-derived metric, not a customer rating. _(confidence: high)_
  - [BuildZoom](https://www.buildzoom.com/contractor/paul-jenkins-sons-inc) — “66 project(s) shown on BuildZoom”
  - [BuildZoom](https://www.buildzoom.com/contractor/paul-jenkins-sons-inc) — “BuildZoom permit-derived profile: BZ Score 94 (top 24% of 139,240 MA contractors), 66 permitted projects mostly plumbing/gas, no customer re…”
- One of the two visible reviews is a brief, generic comment ('Great service') offering no specifics about the work performed. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNaa29lN3JBRRAB!2m1!1s0x0:0x4696136e09061671!3m1!1s2@1:CIHM0ogKEICAgICZkoe7rAE%7C%7C?hl=en) — “5★ h
Great service”
- Specializes in Plumbing _(confidence: high)_
  - [Official Website](https://pauljenkinsinc.com) — “Family-owned Cape Cod business that winterizes seasonal homes' water systems in fall and turns them back on in spring for summer occupancy.”
  - [Better Business Bureau](https://www.bbb.org/us/ma/brewster/profile/plumber/paul-jenkins-sons-inc-0021-49610) — “Services offered (Better Business Bureau): Plumbing and heating contractor (residential and commercial), Well drilling, Pump installation an…”
  - [BuildZoom](https://www.buildzoom.com/contractor/paul-jenkins-sons-inc) — “Services offered (BuildZoom): Gas and Piping, Septic Tanks and Systems, Fire Sprinkler Systems, Boiler/Water Heater, Sewer Laterals”
  - [Porch](https://pro.porch.com/south-orleans-ma/plumbers/paul-jenkins-and-sons-inc/pp) — “Services offered (Porch): Backflow Preventer Installation, Bathtub Installation, Conventional Electric Water Heater Installation, Convention…”
- Also offers HVAC / Heating & Cooling _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/brewster/profile/plumber/paul-jenkins-sons-inc-0021-49610) — “Services offered (Better Business Bureau): Plumbing and heating contractor (residential and commercial), Well drilling, Pump installation an…”
  - [BuildZoom](https://www.buildzoom.com/contractor/paul-jenkins-sons-inc) — “Services offered (BuildZoom): Gas and Piping, Septic Tanks and Systems, Fire Sprinkler Systems, Boiler/Water Heater, Sewer Laterals”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Paul%20Jenkins%20%26%20Sons%20Inc&query_place_id=ChIJ-WXz6gNr-4kRcRYGCW4TlkY): 5.0★ from 7 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Paul%20Jenkins%20%26%20Sons%20Inc&query_place_id=ChIJ-WXz6gNr-4kRcRYGCW4TlkY): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/brewster/profile/plumber/paul-jenkins-sons-inc-0021-49610): Listed on this source
- [Yelp](https://www.yelp.com/biz/paul-jenkins-and-sons-south-orleans): Listed on this source
- [Official Website](https://pauljenkinsinc.com): Self-reported profile and service details
- [Porch](https://pro.porch.com/south-orleans-ma/plumbers/paul-jenkins-and-sons-inc/pp): 5.0★ from 9 ratings
- [BuildZoom](https://www.buildzoom.com/contractor/paul-jenkins-sons-inc): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Duane Boucher · 2023-09-07**: h
Great service
- **5/5 · Google Reviews · Judi Lech · 2021-09-22**: For more than twenty years, we have always been very pleased by the work that Joe Jenkins has done at our house.

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Data freshness: last scanned 2026-08-22T12:31:58.960Z.
Cite as: Paul Jenkins & Sons Inc — Tavlee (https://tavlee.com/contractor/paul-jenkins-and-sons-inc-south-orleans)
Source: https://tavlee.com/contractor/paul-jenkins-and-sons-inc-south-orleans