# Paul Johnson Home Improvement

**Trade:** Carpentry · **Address:** 15 Mallard Ln, Eastham, MA 02642 · **Phone:** (508) 349-1424 · **Website:** http://pauljohnsonhomeimprovement.com/ · **Languages:** English

**Rating: 3.6/5** (low confidence) — from 2 reviews across 6 sources.

## The honest read

Paul Johnson Home Improvement is a one-man, owner-operated carpentry and home-repair business based in Eastham, working the Outer Cape towns of Provincetown, Truro, Wellfleet, Eastham, and Orleans. Paul Johnson started the business in 1987, personally supervises every job, and says his small crew has each worked with him for at least five years. The company holds two Massachusetts licences — a Home Improvement Contractor registration (#132889) and a Construction Supervisor licence (CSSL-099426) — both confirmed active in the state registry under Paul Johnson's own name.

The available customer feedback is limited but positive. One reviewer specifically praised the quality and professional installation of new Anderson windows and said they were planning to have Paul build a deck next; another called him a guy who goes above and beyond for customers. Neither review raises any complaint.

Worth asking about before booking: the Better Business Bureau's business description on this same profile calls it a roofing contractor working with asphalt, wood, flat, and rubber roofing across a wider stretch of the Cape — a trade the business's own site never mentions — so it's worth confirming directly what work Paul currently takes on. The BBB file also lists a 1993 start date, six years later than the 1987 date the website gives. With only two reviews on record despite decades of operation, a homeowner considering general carpentry, siding, deck, or window/door work on the Outer Cape should ask for recent references.

**Strengths:**
- Verified dual licences — HIC and CSSL both registry-active, holder matches Paul Johnson
- Window installation praise — a reviewer named quality Anderson windows and professional install
- Owner-operated continuity — Paul Johnson supervises every job, crew tenured 5+ years

**Concerns:**
- Trade scope conflict — BBB lists roofing work the business's own site never mentions
- Thin review base — only two reviews on file despite decades in business
- Founding date conflict — website says 1987, BBB records business started 1993

**Where sources disagree:**
- BBB's 'About This Business' narrative describes a roofing contractor (asphalt/wood/flat/rubber roofing, serving 'Provincetown through Harwich, MA'), which conflicts with the business's own website, which describes only general carpentry, siding, decks, and windows/doors with a five-town Outer Cape service area (Provincetown, Truro, Wellfleet, Eastham, Orleans) — no roofing is mentioned anywhere on the business's own site.
- Founding date conflict: the business's own website states Paul Johnson started the business in 1987; BBB's file states 'Business Started: 1/1/1993' and 'Years in Business: 33'.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Massachusetts Home Improvement Contractor registration #132889 is registry-verified ACTIVE, held by Paul Johnson. _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 132889 registry-verified active — registry holder of record: PAUL JOHNSON”
- Massachusetts Construction Supervisor licence CSSL-099426 is registry-verified ACTIVE, held by Paul J Johnson. _(confidence: high)_
  - [State License Registry](https://madpl.mylicense.com/Verification/) — “MA csl license CSSL-099426 registry-verified active — registry holder of record: PAUL J JOHNSON”
- The business is owner-operated by Paul Johnson, who says he started it in 1987 and personally supervises every job; the BBB file instead lists a 1993 start date. _(confidence: medium)_
  - [Official Website](http://pauljohnsonhomeimprovement.com) — “Company history (self-reported): Paul Johnson started the business in 1987.”
  - [Official Website](http://pauljohnsonhomeimprovement.com) — “Ownership (self-reported): Owner-operated by Paul Johnson, who personally supervises every job; his crew members have each worked with him f…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/eastham/profile/carpenter/paul-johnson-home-improvement-0021-83387) — “BBB profile matches on exact address (15 Mallard Ln, Eastham), phone, owner name Paul Johnson, and HIC #132889; rated A+ but explicitly NOT …”
- A customer specifically praised the quality and professional installation of new Anderson windows. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCZ0x2eHdnRRAB!2m1!1s0x0:0x1bbd355a83ddd3c8!3m1!1s2@1:CIHM0ogKEICAgICBgLvxwgE%7C%7C?hl=en) — “5★ Paul and his team did a great job replacing all of our windows with new Anderson windows. We were very pleased with the quality of the wi…”
- A reviewer described Paul as going above and beyond for customers. _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2MWNma1R3EAE!2m1!1s0x0:0x1bbd355a83ddd3c8!3m1!1s2@1:CIHM0ogKEICAgID61cfkTw%7C%7C?hl=en) — “5★ Great guy, goes above beyond for his customers.”
- The business's own site states it performs general carpentry, siding, deck building, and window/door installation for Outer Cape homeowners and businesses. _(confidence: high)_
  - [Official Website](http://pauljohnsonhomeimprovement.com) — “A small owner-operated Outer Cape Cod carpentry and home improvement business handling general repairs, siding, decks, and windows/doors ins…”
  - [Official Website](http://pauljohnsonhomeimprovement.com) — “Stated service area (self-reported): Provincetown, Truro, Wellfleet, Eastham, Orleans”
- The Better Business Bureau profile describes this business as a roofing contractor (asphalt, wood, flat, and rubber roofing) serving 'Provincetown through Harwich, MA' — a trade never mentioned on the business's own site. _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/eastham/profile/carpenter/paul-johnson-home-improvement-0021-83387) — “Services offered (Better Business Bureau): roofing contracting, asphalt shingle roofing, wood roofing materials, flat roofs, rubber roofs”
  - [Better Business Bureau](https://www.bbb.org/us/ma/eastham/profile/carpenter/paul-johnson-home-improvement-0021-83387) — “BBB profile matches on exact address (15 Mallard Ln, Eastham), phone, owner name Paul Johnson, and HIC #132889; rated A+ but explicitly NOT …”
- Both reviews on file are positive with no complaints; the BBB grade is A+ though the business is not BBB Accredited. _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/eastham/profile/carpenter/paul-johnson-home-improvement-0021-83387) — “Better Business Bureau grade: A+”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCZ0x2eHdnRRAB!2m1!1s0x0:0x1bbd355a83ddd3c8!3m1!1s2@1:CIHM0ogKEICAgICBgLvxwgE%7C%7C?hl=en) — “5★ Paul and his team did a great job replacing all of our windows with new Anderson windows. We were very pleased with the quality of the wi…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2MWNma1R3EAE!2m1!1s0x0:0x1bbd355a83ddd3c8!3m1!1s2@1:CIHM0ogKEICAgID61cfkTw%7C%7C?hl=en) — “5★ Great guy, goes above beyond for his customers.”
- Specializes in Carpentry _(confidence: high)_
  - [Official Website](http://pauljohnsonhomeimprovement.com) — “A small owner-operated Outer Cape Cod carpentry and home improvement business handling general repairs, siding, decks, and windows/doors ins…”
  - [Official Website](http://pauljohnsonhomeimprovement.com) — “Company history (self-reported): Paul Johnson started the business in 1987.”
  - [Official Website](http://pauljohnsonhomeimprovement.com) — “Stated service area (self-reported): Provincetown, Truro, Wellfleet, Eastham, Orleans”
- Also offers Windows / Siding / Gutters _(confidence: medium)_
  - [Official Website](http://pauljohnsonhomeimprovement.com) — “A small owner-operated Outer Cape Cod carpentry and home improvement business handling general repairs, siding, decks, and windows/doors ins…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCZ0x2eHdnRRAB!2m1!1s0x0:0x1bbd355a83ddd3c8!3m1!1s2@1:CIHM0ogKEICAgICBgLvxwgE%7C%7C?hl=en) — “5★ Paul and his team did a great job replacing all of our windows with new Anderson windows. We were very pleased with the quality of the wi…”

## License

Status: **active** (#CSSL-099426, csl) — verified against the official MA state registry on 2026-08-22, never self-reported.
Re-check at the official registry: https://madpl.mylicense.com/Verification/

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Paul%20Johnson%20Home%20Improvement&query_place_id=ChIJAQAAANBg-4kRyNPdg1o1vRs): 5.0★ from 2 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Paul%20Johnson%20Home%20Improvement&query_place_id=ChIJAQAAANBg-4kRyNPdg1o1vRs): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/eastham/profile/carpenter/paul-johnson-home-improvement-0021-83387): Listed on this source
- [Yelp](https://www.yelp.com/biz/paul-johnson-home-improvement-eastham): Listed on this source
- [Official Website](http://pauljohnsonhomeimprovement.com): Self-reported profile and service details
- [Exa](https://pauljohnsonhomeimprovement.com/): 0 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · Gary Stone · 2022-12-14**: Paul and his team did a great job replacing all of our windows with new Anderson windows. We were very pleased with the quality of the windows and with the professional installation. We are looking forward to having Paul build a deck for us in the spring. I would highly recommend this company for yo…
- **5/5 · Google Reviews · Lydia “Lyds” Johnson · 2021-10-06**: Great guy, goes above beyond for his customers.

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Data freshness: last scanned 2026-08-22T09:47:15.223Z.
Cite as: Paul Johnson Home Improvement — Tavlee (https://tavlee.com/contractor/paul-johnson-home-improvement-eastham)
Source: https://tavlee.com/contractor/paul-johnson-home-improvement-eastham