# Paul the Plumber **Trade:** Plumbing · **Address:** 572 Maquan St, Hanson, MA 02341 · **Phone:** (781) 294-4200 · **Website:** https://www.ptp4200.com/ · **Languages:** English **Rating: 2.7/5** (low confidence) — from 8 reviews across 6 sources. 75% of sentiment-scored reviews read net-positive. Last 6 months: 2 reviews, 1 negative. ## The honest read Paul the Plumber is a one-person shop out of Hanson that's been permitted for plumbing and gas work across the South Shore since 2002 — Massachusetts permit records show 273 jobs over the years, including at least 55 in the past three years alone, from water heaters and boilers to gas lines and septic work in towns like Cohasset, Pembroke, East Bridgewater and Hingham. Owner Paul Schow holds an active Massachusetts plumbing master license. Most of what customers describe is specific and positive: a tub spout leak fixed with two named technicians, Henry and Tom, handling the repair and a next-day follow-up; a same-day AC diagnosis Paul walked a homeowner through by phone first; a home addition and septic-related work a contractor called flawless three years on. A 2021 review recalls Paul and his crew costing less than expected and doing good work. Two recent accounts complicate that picture. In a July 2026 review, a customer said a job left their water pressure worse and that Paul denied responsibility when confronted. In a September 2025 review, a customer praised the plumbing work itself but described Paul entering their kitchen unannounced and yelling over a declined card payment. Both are worth asking about directly before booking, especially how billing and any callback disputes get handled. BBB has no rating for the business — it says it lacks sufficient information — and lists 24 years in business with one employee. For routine repairs, the permit history and specific reviews run deep; for anything where a disagreement might arise, get the scope and payment terms in writing up front. **Strengths:** - Deep permit history — 273 jobs on record since 2002, 55+ in the past three years - Specific repair work — reviewers cite named technicians and next-day follow-ups - Active plumbing license — Paul Schow's Massachusetts master plumber license is active **Concerns:** - Water pressure complaint — a July 2026 review says a job left pressure worse - Unannounced confrontation — a September 2025 review describes yelling over a billing mixup ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Owner Paul Schow holds an active Massachusetts plumbing master license _(confidence: high)_ - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 13257-PL-M registry-verified active — registry holder of record: Paul Schow (Plumbing Master, HANSON, Massachusetts, Unit…” - Permit records show 273 completed jobs since 2002, including 55+ in the past three years _(confidence: high)_ - [BuildZoom](https://www.buildzoom.com/contractor/paul-the-plumber-hanson-ma) — “A genuine BuildZoom profile for this contractor (Paul the Plumber, PO BOX 511, Hanson, MA 02341, phone (781) 294-4200 — an exact match — own…” - Reviewers describe specific repairs, including a tub spout fix with a next-day follow-up and a same-day AC diagnosis _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5SVlsVnNNSE10TVRseU1HMTVUak5pVVV4Qk5tYxAB!2m1!1s0x0:0xf2c552cf2e182a0c!3m1!1s2@1:CAIQACodChtycF9oOk9IYlVsMHMtMTlyMG15TjNiUUxBNmc%7C%7C?hl=en-GB) — “5★ When my AC broke, Paul took the time to help me triage it over the phone. Rather than rushing into a service call, he walked me through …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VMLUUwN21KOUpyNEFnEAE!2m1!1s0x0:0xf2c552cf2e182a0c!3m1!1s2@1:CIHM0ogKEL-E07mJ9Jr4Ag%7C%7C?hl=en-GB) — “5★ We had a faulty tub spout that was leaking down into our basement. Paul was quick to get that addressed for us. His guy Henry removed the…” - A July 2026 review says a job left water pressure worse and that Paul denied responsibility _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXa3JIQU9BEAE!2m1!1s0x0:0xf2c552cf2e182a0c!3m1!1s2@1:CIHM0ogKEICAgICWkrHAOA%7C%7C?hl=en-GB) — “1★ Did some work a while ago and SCREWED UP the water pressure throughout the house. He denied he did anything to cause this issue and insis…” - A September 2025 review describes Paul entering a customer's kitchen unannounced and yelling over a billing dispute _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sweGFrODVNRXRtWDJrNGEycE9hRWh2ZGxGNmEzYxAB!2m1!1s0x0:0xf2c552cf2e182a0c!3m1!1s2@1:CAIQACodChtycF9oOk0xak85MEtmX2k4a2pOaEhvdlF6a3c%7C%7C?hl=en-GB) — “2★ Paul did great work, and has the kind of customer service skills that made it a one time service call. fixed the issue, then when my car…” - BuildZoom also lists a Sheet Metal license for the business _(confidence: low)_ - [BuildZoom](https://www.buildzoom.com/contractor/paul-the-plumber-hanson-ma) — “Licence listed on BuildZoom: License #1697, State: Massachusetts, Type: Sheet Metal, Status: Active” - Specializes in Plumbing _(confidence: high)_ - [BuildZoom](https://www.buildzoom.com/contractor/paul-the-plumber-hanson-ma) — “A genuine BuildZoom profile for this contractor (Paul the Plumber, PO BOX 511, Hanson, MA 02341, phone (781) 294-4200 — an exact match — own…” - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 13257-PL-M registry-verified active — registry holder of record: Paul Schow (Plumbing Master, HANSON, Massachusetts, Unit…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXa3JIQU9BEAE!2m1!1s0x0:0xf2c552cf2e182a0c!3m1!1s2@1:CIHM0ogKEICAgICWkrHAOA%7C%7C?hl=en-GB) — “1★ Did some work a while ago and SCREWED UP the water pressure throughout the house. He denied he did anything to cause this issue and insis…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VMLUUwN21KOUpyNEFnEAE!2m1!1s0x0:0xf2c552cf2e182a0c!3m1!1s2@1:CIHM0ogKEL-E07mJ9Jr4Ag%7C%7C?hl=en-GB) — “5★ We had a faulty tub spout that was leaking down into our basement. Paul was quick to get that addressed for us. His guy Henry removed the…” - Also offers HVAC / Heating & Cooling _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5SVlsVnNNSE10TVRseU1HMTVUak5pVVV4Qk5tYxAB!2m1!1s0x0:0xf2c552cf2e182a0c!3m1!1s2@1:CAIQACodChtycF9oOk9IYlVsMHMtMTlyMG15TjNiUUxBNmc%7C%7C?hl=en-GB) — “5★ When my AC broke, Paul took the time to help me triage it over the phone. Rather than rushing into a service call, he walked me through …” ## License Status: **active** (#13257-PL-M, plumber) — verified against the official MA state registry on 2026-08-09, never self-reported. Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page ## Sources - [Yelp](https://www.yelp.com/biz/paul-the-plumber-hanson): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=Paul%20the%20Plumber&query_place_id=ChIJJcz7hO6Y5IkRDCoYLs9SxfI): 3.9★ from 10 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Paul%20the%20Plumber&query_place_id=ChIJJcz7hO6Y5IkRDCoYLs9SxfI): Listed on this source - [Exa](https://www.homeadvisor.com/): 0 web mentions across the open web (each linked to its source) - [BuildZoom](https://www.buildzoom.com/contractor/paul-the-plumber-hanson-ma): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ma/hanson/profile/plumber/paul-the-plumber-0021-464043): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Ron Fedele · 2026-08-14**: My contractor hired Paul to do our home addition work. He did an absolute fantastic job and I can say 3 years later, everything works GREAT. I hired Paul and his crew for some work at my place of business and again, neat, clean, efficient and we are taking replacement of old septic pipes. Finished i… - **1/5 · Google Reviews · John Crichton · 2026-07-31**: Did some work a while ago and SCREWED UP the water pressure throughout the house. He denied he did anything to cause this issue and insisted that it was like that before he came and did the work. He tried to manipulate me and act like I was confused... Of course, this happened to you wouldn't you be… - **2/5 · Google Reviews · a · 2025-09-30**: Paul did great work, and has the kind of customer service skills that made it a one time service call. fixed the issue, then when my card company mistakenly declined the bill, rather than run the card or call me, there was Paul. In my kitchen, no knocking, just yelling. Paul is a lucky man. edit… - **5/5 · Google Reviews · Jason Factor · 2025-07-03**: When my AC broke, Paul took the time to help me triage it over the phone. Rather than rushing into a service call, he walked me through how to access the issue. Once we had diagnosed the problem, and knew it was something I was not able to fix, he showed up same day to get it back up and running. … - **5/5 · Google Reviews · Christine M · 2025-05-22**: We had a faulty tub spout that was leaking down into our basement. Paul was quick to get that addressed for us. His guy Henry removed the old tub spout and fixed any holes that the water was leaking from and capped the pipe, then his guy Tom came down the very next day to install the new spout for u… - **5/5 · Google Reviews · Drew Benton · 2024-12-03**: Paul came in to investigate a possible water leak. Conducted himself with the utmost professionalism. Would highly recommend - **5/5 · Google Reviews · Gary Johnston · 2022-06-05**: Excellent - **5/5 · Google Reviews · Daniel Brookfield · 2021-12-21**: My experience with Paul and his crew was great - they were prompt, did good work, and cost less than I anticipated. I'll be going back to Paul anytime I need work done on my house plumbing --- Data freshness: last scanned 2026-09-19T15:32:52.569Z. Cite as: Paul the Plumber — Tavlee (https://tavlee.com/contractor/paul-the-plumber) Source: https://tavlee.com/contractor/paul-the-plumber