# Peabody Huggins Mechanical Services

**Trade:** HVAC / Heating & Cooling · **Address:** 177 N Main St Bldg. 600, unit 4, Middleton, MA 01949, USA · **Phone:** (978) 587-2129 · **Website:** https://peabodyhuggins.com/ · **Languages:** English

**Rating: 3.4/5** (medium confidence) — from 21 reviews across 5 sources.
86% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Peabody Huggins Mechanical is a Middleton-based heating and cooling contractor run day-to-day by Steve Huggins and technician Joe, with Bridgette handling the office. Its Massachusetts HVAC license is active and verified against the state registry, and the company is BBB accredited with an A+ grade — accredited since 2022, though BBB's own page lists the business as started in 2019, which sits oddly against the company's own website claim of over 27 years serving the community; the two accounts of its age don't match.

Most of the 21 Google reviews on record, dating back to 2021, describe fast, tidy work: a heating system replaced quickly during a cold snap, with a January 2025 review saying Steve Huggins and his team "got our heat back on extraordinarily quickly," technicians who leave the work area clean, and central AC and heating installs credited to Steve and Joe by name. The company is also a Mitsubishi Diamond Dealer and a Mass Save participating contractor, both self-reported credentials tied to ductless and heat pump work.

The record isn't spotless. In a 2021 review, a customer described an installation that ran well over its planned length, a missed follow-up maintenance appointment, and no manuals or usage guidance left behind. A 2024 review described a boiler-bleeding visit where the company told the customer to find someone else once a problem showed up afterward, rather than returning to fix it. A separate 2022 review complained about a company truck speeding through a residential street.

For heating and cooling work in the Middleton area, especially anything Mitsubishi ductless or Mass Save-eligible, this is a licensed, established outfit — but the handful of complaints about follow-through are worth asking about before signing on for an install.

**Strengths:**
- Fast emergency replacement — restored heat quickly during a cold snap
- Mitsubishi Diamond Dealer — certified for ductless and heat pump systems
- Mass Save participant — eligible for the program's rebates and incentives
- Named, responsive crew — Steve and Joe answer AC and heating issues quickly

**Concerns:**
- Install follow-through gap — 2021 review cites no manuals or maintenance visit
- Boiler-service complaint — 2024 review says told to find another company
- Truck driving complaint — 2022 review cites speeding on a residential street

**Where sources disagree:**
- The company's own site claims over 27 years in business, while BBB's page lists it as started in 2019 (accredited since 2022) — the two accounts of its age don't match.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Massachusetts HVAC license 892-SM-B verified active _(confidence: high)_
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA hvac license 892-SM-B verified active”
- BBB accredited with an A+ grade, accredited since 2022; BBB lists the business as started in 2019 _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/middleton/profile/heating-and-air-conditioning/peabody-huggins-mechanical-services-0021-551082) — “BBB shows Peabody Huggins Mechanical Services as an A+ rated, BBB-accredited HVAC business (accredited since 2022, started 2019) with no rev…”
- The company's own website states it has served the community for over 27 years _(confidence: medium)_
  - [Official Website](https://peabodyhuggins.com) — “Company history (self-reported): Has been providing quality heating and cooling services to the community for over 27 years.”
- Google rating 4.6★ from 50 ratings _(confidence: high)_
  - [Google](https://maps.google.com/?cid=16439949367017979303&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.6★ from 50 ratings”
- States it is a Mitsubishi Diamond Dealer and a Mass Save participating contractor _(confidence: medium)_
  - [Official Website](https://peabodyhuggins.com) — “Stated certification/affiliation: Mitsubishi Diamond Dealer”
  - [Official Website](https://peabodyhuggins.com) — “Stated certification/affiliation: Mass Save participating contractor”
- Praised for a fast heating-system replacement during a cold snap, restoring heat quickly _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBaXVERGRnEAE!2m1!1s0x0:0xe4266ed8c283bda7!3m1!1s2@1:CIHM0ogKEICAgMCAiuDDdg%7C%7C?hl=en) — “5★ Our HVAC system went down last week during the height of the bitter cold spell.    Steve Huggins and his entire team did a fabulous job r…”
- A 2021 review describes an installation running well over its planned length, a missed maintenance appointment, and no manuals or usage guidance left behind _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHaXZYc0tnEAE!2m1!1s0x0:0xe4266ed8c283bda7!3m1!1s2@1:CIHM0ogKEICAgICGivXsKg%7C%7C?hl=en) — “1★ Unprofessional. Installation went way over the length of time.  Made an appointment for maintenance they never showed up. They never gave…”
- A 2024 review describes being told to find another company after a boiler-bleeding visit rather than the company returning to fix a resulting issue _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMzN29Ta1ZBEAE!2m1!1s0x0:0xe4266ed8c283bda7!3m1!1s2@1:CIHM0ogKEICAgIC37oSkVA%7C%7C?hl=en) — “1★ two plumers showed up to bleed my air bound bioler said i was all set $225 was reasonable after they left an error code showed up on my b…”
- A 2022 review complains about a company truck speeding on a residential street _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPek5EMExnEAE!2m1!1s0x0:0xe4266ed8c283bda7!3m1!1s2@1:CIHM0ogKEICAgICOzND0Lg%7C%7C?hl=en) — “1★ Their work truck was speeding down our road and not paying any attention to the 25mph speed limit in a thickly settled area. Slow down!”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google](https://maps.google.com/?cid=16439949367017979303&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.6★ from 50 ratings”
  - [Official Website](https://peabodyhuggins.com) — “A Middleton, MA-based HVAC contractor providing residential and commercial heating and cooling installation, maintenance, and repair, includ…”
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA hvac license 892-SM-B verified active”

## License

Status: **active** (#892-SM-B, hvac) — verified against the official MA state registry on 2026-07-02, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Peabody%20Huggins%20Mechanical%20Services&query_place_id=ChIJdb7jxGkT44kRp72DwthuJuQ): 4.6★ from 50 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Peabody%20Huggins%20Mechanical%20Services&query_place_id=ChIJdb7jxGkT44kRp72DwthuJuQ): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/middleton/profile/heating-and-air-conditioning/peabody-huggins-mechanical-services-0021-551082): Listed on this source
- [Official Website](https://peabodyhuggins.com): 27 yrs in business · Self-reported profile and service details
- [Exa](https://localitybiz.com/27892340/peabody-huggins-mechanical-services-middleton): 6 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · Loriann Butler · 2025-06-23**: Joe is Great and always communicates any issues and repairs.
- **5/5 · Google Reviews · Marty Croyle · 2025-01-30**: Our HVAC system went down last week during the height of the bitter cold spell.    Steve Huggins and his entire team did a fabulous job replacing our system and getting our heat back on extraordinarily quickly.  We cannot say enough good things to say about Peabody Huggins and their very prompt resp…
- **1/5 · Google Reviews · mike stasio · 2024-11-05**: two plumers showed up to bleed my air bound bioler said i was all set $225 was reasonable after they left an error code showed up on my bioler i called they said get somebody else i did and this plummer was extreemely knowledgable i bled it no problem iwould not  trust the first two plumers with my …
- **5/5 · Google Reviews · arthur · 2024-10-23**: Great job by the team , 5 stars
- **5/5 · Google Reviews · Jack O'Donnell · 2024-07-22**: Very Prompt response and excellent service
- **5/5 · Google Reviews · Tina Torsey · 2024-07-08**: Installed a new heating system, did a great job, efficient, friendly, and on time!
Highly recommended!
- **5/5 · Google Reviews · Philip Tansey · 2024-06-28**: Great company to work with! I had some technical issues with my central AC. Steve and Joe were super responsive and informative, I would recommend them.
- **5/5 · Google Reviews · RPP · 2024-05-17**: The people that work at Peabody Huggins were courteous, knowledgeable and very professional.
- **5/5 · Google Reviews · Scott Hensley · 2024-05-06**: Steve Huggins and his men were punctual and committed to keeping everything neat and clean during our appointment. Everything went without issue. I highly recommend Peabody Huggins.
- **5/5 · Google Reviews · Danvers AutoBody · 2024-04-25**: Great job highly recommend them very clean and neat when they are working at my shop

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Data freshness: last scanned 2026-07-02T11:44:12.279Z.
Cite as: Peabody Huggins Mechanical Services — Tavlee (https://tavlee.com/contractor/peabody-huggins-mechanical-services-unit-4)
Source: https://tavlee.com/contractor/peabody-huggins-mechanical-services-unit-4