--- title: "Pearson Door LLC" description: "A broken spring, a snapped cable, a door that won't close: Pearson Door LLC is the garage door company people call when the door quits, and on Google it ho" doc_version: "2026-10-15" last_updated: "2026-10-15" --- # Pearson Door LLC **Trade:** Garage Door Services · **Address:** 29 Thomaston Rd Located South Main St. Torrington near, CT-118, Litchfield, CT 06759 · **Phone:** (860) 489-1366 · **Languages:** English **Rating: 3.8/5** (medium confidence) — from 13 reviews across 4 sources. 100% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read A broken spring, a snapped cable, a door that won't close: Pearson Door LLC is the garage door company people call when the door quits, and on Google it holds a 4.4-star average from 27 ratings. A 2025 customer had a garage door cable snap and a coil break on a Sunday; they called first thing the next morning and said they were there in an hour and repaired it in 30 minutes. A 2025 customer whose door was only opening half way called around 8 am on a Monday and said Shawn and Kyle came out that same morning around 10. A 2025 customer who needed work on all 3 overhead doors reached out to Justin on a Thursday morning; Shawn and Kyle completed the work Monday morning, including two motors and new springs. A 2025 customer said a garage opener from a 1997 install failed, and the part was in stock to complete the repair in less than 20 minutes. A 2025 customer whose operators were thrown off by power failures said Justin gave simple instructions over the phone to fix them. Some households have used Pearson for decades. A 2024 customer said a broken spring trapped a car in the garage; after a Sunday-evening message, Pearson committed to an 8:15 Monday appointment, had the right spring in stock and had the door repaired by 1pm. That 2024 customer said Pearson installed their original door in 1988. A 2024 customer said Pearson installed their original garage door when the house was built in 1993 and they didn't shop around when it was time to replace it; they said the crew arrived when they said they would and left the driveway and garage free of debris. A 2024 customer on crutches, whose garage door was the only way into the home, said Kenny came out immediately and explained what happened and how he fixed it. In 2023, a customer wrote that it was the third time Pearson had come out on the same day to repair one of their four garage doors, and that they repair rather than replace unless absolutely necessary. **Strengths:** - Same-morning visit — a 2025 customer called at 8 am, they came around 10 - Spring in stock — a 2024 customer said the door was repaired by 1pm - Phone troubleshooting — a 2025 customer said Justin gave simple fix instructions - Repair before replace — a 2023 customer said they replace only when absolutely necessary - Original installer — a 2024 customer said Pearson installed their first door in 1988 ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - 4.4-star Google average from 27 ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Pearson%20Door%20LLC&query_place_id=ChIJVdO75zqY54kRLN4eyf733rs) — “Google: 4.4★ from 27 ratings” - Garage door spring and cable repair _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkV05EUmxNREZyWWpKc1F6bDRhSGxNYkRJelVtYxAB!2m1!1s0x0:0xbbdef7fec91ede2c!3m1!1s2@1:CAIQACodChtycF9oOkdWNDRlMDFrYjJsQzl4aHlMbDIzUmc%7C%7C?hl=en-US) — “5★ Had a garage door cable snap and coil break yesterday. (Sunday) Called first thing this morning. Guys were here in an hour and repaired i…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURuNmFhaHNnRRAB!2m1!1s0x0:0xbbdef7fec91ede2c!3m1!1s2@1:CIHM0ogKEICAgIDn6aahsgE%7C%7C?hl=en-US) — “5★ Door spring broke trapping my wife’s car. Left a message on their machine Sunday evening. They committed to a morning appointment at 8:15…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNEOHU2Z2NBEAE!2m1!1s0x0:0xbbdef7fec91ede2c!3m1!1s2@1:CIHM0ogKEICAgICD8u6gcA%7C%7C?hl=en-US) — “5★ Pearson Door is absolutely THE BEST. Fifteen years ago they installed my garage doors. After 15 years of use, one of the springs broke.…” - A 2025 customer had two motors and new springs put on 3 overhead doors _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VNdlA1LVRlMVo2X0xBEAE!2m1!1s0x0:0xbbdef7fec91ede2c!3m1!1s2@1:CIHM0ogKEMvP5-Te1Z6_LA%7C%7C?hl=en-US) — “5★ I needed work on all 3 overhead doors at my house. I reached out to Justin on a Thursday morning, Shawn and Kyle were at my house within …” - A 2024 customer said Pearson installed their original door in 1993 and later replaced it _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURiajR6VDNRRRAB!2m1!1s0x0:0xbbdef7fec91ede2c!3m1!1s2@1:CIHM0ogKEICAgIDbj4zT3QE%7C%7C?hl=en-US) — “5★ Pearson installed our original garage door when we built our house in 1993. When it was time to be replaced, we didn't shop around. The …” - A 2025 customer called around 8 am and was seen that same morning around 10 _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VOamU5NTdPaDRfR1RBEAE!2m1!1s0x0:0xbbdef7fec91ede2c!3m1!1s2@1:CIHM0ogKENje957Oh4_GTA%7C%7C?hl=en-US) — “5★ My garage door was only opening half way then stopping so I called Pearson's after seeing many positive recommendations for them on my to…” - A 2024 customer said the right spring was in stock and the door was repaired by 1pm _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURuNmFhaHNnRRAB!2m1!1s0x0:0xbbdef7fec91ede2c!3m1!1s2@1:CIHM0ogKEICAgIDn6aahsgE%7C%7C?hl=en-US) — “5★ Door spring broke trapping my wife’s car. Left a message on their machine Sunday evening. They committed to a morning appointment at 8:15…” - A 2025 customer said Justin gave simple instructions over the phone to fix operators after power failures _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNneWMtbFZ3EAE!2m1!1s0x0:0xbbdef7fec91ede2c!3m1!1s2@1:CIHM0ogKEICAgMCgyc-lVw%7C%7C?hl=en-US) — “5★ Justin and Shawn are the best! Operators were all messed up due to power failures and Justin gave me simple instructions over the phone …” - A 2023 customer said Pearson repairs rather than replaces unless absolutely necessary _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURSdTV5Y2xRRRAB!2m1!1s0x0:0xbbdef7fec91ede2c!3m1!1s2@1:CIHM0ogKEICAgIDRu5yclQE%7C%7C?hl=en-US) — “5★ Third time they've been able to come out and repair one of my four garage doors that had issues (my own doing) on the same day in the NW …” - Specializes in Garage Door Services _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkV05EUmxNREZyWWpKc1F6bDRhSGxNYkRJelVtYxAB!2m1!1s0x0:0xbbdef7fec91ede2c!3m1!1s2@1:CAIQACodChtycF9oOkdWNDRlMDFrYjJsQzl4aHlMbDIzUmc%7C%7C?hl=en-US) — “5★ Had a garage door cable snap and coil break yesterday. (Sunday) Called first thing this morning. Guys were here in an hour and repaired i…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VNdlA1LVRlMVo2X0xBEAE!2m1!1s0x0:0xbbdef7fec91ede2c!3m1!1s2@1:CIHM0ogKEMvP5-Te1Z6_LA%7C%7C?hl=en-US) — “5★ I needed work on all 3 overhead doors at my house. I reached out to Justin on a Thursday morning, Shawn and Kyle were at my house within …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURuNmFhaHNnRRAB!2m1!1s0x0:0xbbdef7fec91ede2c!3m1!1s2@1:CIHM0ogKEICAgIDn6aahsgE%7C%7C?hl=en-US) — “5★ Door spring broke trapping my wife’s car. Left a message on their machine Sunday evening. They committed to a morning appointment at 8:15…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURiajR6VDNRRRAB!2m1!1s0x0:0xbbdef7fec91ede2c!3m1!1s2@1:CIHM0ogKEICAgIDbj4zT3QE%7C%7C?hl=en-US) — “5★ Pearson installed our original garage door when we built our house in 1993. When it was time to be replaced, we didn't shop around. The …” ## License Status: **not_found** — verified against the official CT state registry, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Reddit](https://www.reddit.com/r/Rochester/comments/1md9ft8/pearsonsswan_family_psa/): 0 community mentions discussing this business - [Google](https://www.google.com/maps/search/?api=1&query=Pearson%20Door%20LLC&query_place_id=ChIJVdO75zqY54kRLN4eyf733rs): 4.4★ from 27 ratings - [Local News](https://www.ctinsider.com/obituaries/article/william-c-bill-pearson-jr-20141998.php): Listed on this source - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Pearson%20Door%20LLC&query_place_id=ChIJVdO75zqY54kRLN4eyf733rs): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Mark Fitzgerald · 2025-12-08**: Had a garage door cable snap and coil break yesterday. (Sunday) Called first thing this morning. Guys were here in an hour and repaired in 30 minutes. Always quality and reliable.!!!!! - **5/5 · Google Reviews · Gary Pomeroy · 2025-06-10**: One of our garage door was not staying closed. It kept opening after it hit the ground. After further looking at it, I noticed screws that were loose in the arm that raises the garage door as well as another garage door screw was missing or falling out. I called Pearson and mentioned to them what wa… - **5/5 · Google Reviews · Jessica Privitera · 2025-06-01**: I needed work on all 3 overhead doors at my house. I reached out to Justin on a Thursday morning, Shawn and Kyle were at my house within 2 business days (Monday morning) completing the work! Two motors and new springs and a few other maintenance items. They did a wonderful job and I love my new, QUI… - **5/5 · Google Reviews · Kelly Ficalora · 2025-05-10**: My garage door was only opening half way then stopping so I called Pearson's after seeing many positive recommendations for them on my town's FB page. It turned out to be a wise choice because I called @8 am on Monday and they were able to come out that same morning around 10. They fixed the problem… - **5/5 · Google Reviews · jim kelaher · 2025-04-25**: What a great company. Our garage opener failed . We called them because their name was on operator from 1997 install. They were there in less than two hours and had the part in stock to complete the repair in less than 20 minutes with smiles on their faces . Highly recomend them - **5/5 · Google Reviews · Lyman Whelan · 2025-02-18**: Justin and Shawn are the best! Operators were all messed up due to power failures and Justin gave me simple instructions over the phone to fix! Many thanks! - **5/5 · Google Reviews · Paul- D · 2024-10-07**: Door spring broke trapping my wife’s car. Left a message on their machine Sunday evening. They committed to a morning appointment at 8:15 Monday. They had the right spring in stock annd had the door repaired by 1pm. They also answered a lot of my questions about the mechanics of the door operation.… - **5/5 · Google Reviews · Trish Blouin · 2024-08-10**: Pearson installed our original garage door when we built our house in 1993. When it was time to be replaced, we didn't shop around. The crew arrived when they said they would and had a couple of restrictions to work around that we communicated in advance. The guys were incredibly friendly, had no p… - **5/5 · Google Reviews · Margaret Jachym · 2024-03-27**: 3.27.24 One of my garage doors stopped working, and it's my only way into my home, especially now that I'm on crutches. Kenny was very understanding and immediately came out to fix this for me. He was polite and quick, and he explained what happened and how he fixed it. - **5/5 · Google Reviews · David Galusha · 2024-03-26**: Pearson Door is absolutely THE BEST. Fifteen years ago they installed my garage doors. After 15 years of use, one of the springs broke. I called at 8:05 am and by noon my door was fixed and restored to full operating condition. In addition to replacing the spring, they completely checked the doo… --- Data freshness: last scanned 2026-10-13T10:51:30.885Z. Cite as: Pearson Door LLC — Tavlee (https://tavlee.com/contractor/pearson-door-llc-litchfield) Source: https://tavlee.com/contractor/pearson-door-llc-litchfield ## Sitemap [Full site index](https://tavlee.com/sitemap.md)