---
title: "Penobscot Appliance Repair Inc"
description: "Penobscot Appliance Repair Inc describes itself as offering in-home appliance repair and maintenance in Brewer, Maine, with over 30 years of experience. Th"
doc_version: "2026-11-01"
last_updated: "2026-11-01"
---

# Penobscot Appliance Repair Inc

**Trade:** Appliance Repair · **Address:** 565 Cook Rd, Carmel, ME 04419 · **Phone:** (207) 947-4752 · **Website:** http://penobscotappliancerepair.com/ · **Languages:** English

**Rating: 2.7/5** (medium confidence) — from 6 reviews across 6 sources.
50% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Penobscot Appliance Repair Inc describes itself as offering in-home appliance repair and maintenance in Brewer, Maine, with over 30 years of experience. The company's website lists a service area that includes Veazie, Orono, Hampden, Old Town and Winterport.

A 2024 customer said the company fixed a dryer quickly at a reasonable price. A 2022 customer who called about a washer said the man they spoke to diagnosed the problem and explained that the part would be easy to replace on their own, advice the customer called free. A 2022 customer wrote that Ethan had serviced their washer and dryer several times.

A 2021 customer said Ethan mounted a replacement dishwasher door plate's handle on top of the door's protective plastic, that repeated messages asking for a return visit went unanswered, and that the customer disputed the credit card charge. A 2021 customer said he fixed one thing but never came back to fix a washer that was waiting on parts, that five messages got no reply, and that Whirlpool sent someone else. A 2022 customer wrote that two to three months on, calls asking about an ETA for a part he said he ordered were not returned.

**Strengths:**
- Dryer repair — a 2024 customer said it was fixed at a reasonable price
- Washer diagnosis — a 2022 customer called the advice free

**Concerns:**
- Unreturned part calls — a 2022 customer said ETA calls went unreturned
- A missed return — a 2021 customer said the washer was never fixed
- Dishwasher handle — a 2021 customer said it was mounted over plastic

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- The company describes itself as offering in-home appliance repair and maintenance in Brewer, Maine, with over 30 years of experience _(confidence: medium)_
  - [Official Website](http://penobscotappliancerepair.com) — “About (self-reported, verbatim): At Penobscot Appliance Repair Inc. in Brewer, Maine, we offer in home high-quality appliance repair and mai…”
- A 2024 customer said a dryer was fixed quickly at a reasonable price _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURMOGZlZllnEAE!2m1!1s0x0:0xfa89be39e58cd140!3m1!1s2@1:CIHM0ogKEICAgIDL8fefYg%7C%7C?hl=en-US) — “5★ Friendly and professional! They were able to fix my dryer in record time at a reasonable price! Will definitely call them again if we nee…”
- A 2022 customer said a washer problem was diagnosed and explained at no charge _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQtNUtpVnFBRRAB!2m1!1s0x0:0xfa89be39e58cd140!3m1!1s2@1:CIHM0ogKEICAgID-5KiVqAE%7C%7C?hl=en-US) — “5★ I called and left a message about a problem with my washer. I had no idea what to ask about, the gentleman I spoke to knew exactly how to…”
- A 2021 customer said a dishwasher handle was mounted over protective plastic and messages went unanswered _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHaGV5N2R3EAE!2m1!1s0x0:0xfa89be39e58cd140!3m1!1s2@1:CIHM0ogKEICAgIDGhey7dw%7C%7C?hl=en-US) — “1★ I hired Penobscot Appliance Repair to replace a damaged dishwasher door plate. When Ethan did the job he did not remove the protective pl…”
- A 2021 customer said a washer waiting on parts was never fixed and five messages got no reply _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHcTRpQlJREAE!2m1!1s0x0:0xfa89be39e58cd140!3m1!1s2@1:CIHM0ogKEICAgICGq4iBRQ%7C%7C?hl=en-US) — “1★ Could not be more disappointed .. He came and fixed one thing . I have been calling for months now for him to come back and fix washer (w…”
- A 2022 customer said calls about a part ETA were not returned _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMycjZlby1BRRAB!2m1!1s0x0:0xfa89be39e58cd140!3m1!1s2@1:CIHM0ogKEICAgIC2r6eo-AE%7C%7C?hl=en-US) — “1★ It seems this guy is hit or miss and we’re unfortunately in the miss category. Initially was great, but now 2-3 months later he won’t ret…”
- Better Business Bureau grade of A+ _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/me/carmel/profile/small-appliance-services/penobscot-appliance-repair-inc-0021-332251) — “Better Business Bureau grade: A+”
- Google shows 3.7 stars from 15 ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Penobscot%20Appliance%20Repair%20Inc.&query_place_id=ChIJSZrJty0yrkwRQNGM5Tm-ifo) — “Google: 3.7★ from 15 ratings”
- Specializes in Appliance Repair _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURMOGZlZllnEAE!2m1!1s0x0:0xfa89be39e58cd140!3m1!1s2@1:CIHM0ogKEICAgIDL8fefYg%7C%7C?hl=en-US) — “5★ Friendly and professional! They were able to fix my dryer in record time at a reasonable price! Will definitely call them again if we nee…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtdV9Pa1BREAE!2m1!1s0x0:0xfa89be39e58cd140!3m1!1s2@1:CIHM0ogKEICAgICmu_OkPQ%7C%7C?hl=en-US) — “5★ We have used Ethan several times for services to our washer and dryer.  He is alway very prompt, professional, kind, trustworthy, and ver…”
  - [Official Website](http://penobscotappliancerepair.com) — “About (self-reported, verbatim): At Penobscot Appliance Repair Inc. in Brewer, Maine, we offer in home high-quality appliance repair and mai…”

## License

ME doesn't license or register this trade, so there's no state registry to check. That's true of every business in this trade, not specific to this one.

## Sources

- [Exa](http://penobscotappliancerepair.com/): 0 web mentions across the open web (each linked to its source)
- [Local News](https://www.theappliancedirectory.com/all-states/maine/carmel/penobscot-appliance-repair-inc): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=Penobscot%20Appliance%20Repair%20Inc&query_place_id=ChIJSZrJty0yrkwRQNGM5Tm-ifo): 3.7★ from 15 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Penobscot%20Appliance%20Repair%20Inc&query_place_id=ChIJSZrJty0yrkwRQNGM5Tm-ifo): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/me/carmel/profile/small-appliance-services/penobscot-appliance-repair-inc-0021-332251): Listed on this source
- [Official Website](http://penobscotappliancerepair.com): 30 yrs in business · Self-reported profile and service details

## Recent reviews

- **5/5 · Google Reviews · Janet King · 2024-06-28**: Friendly and professional! They were able to fix my dryer in record time at a reasonable price! Will definitely call them again if we need repairs!
- **5/5 · Google Reviews · Paramecium302 · 2022-11-21**: I called and left a message about a problem with my washer. I had no idea what to ask about, the gentleman I spoke to knew exactly how to guide me. He asked me to explain the issue, and by the end had diagnosed the issue. On top if this, he explained that he could replace it for me, but that it woul…
- **1/5 · Google Reviews · Nic P · 2022-05-01**: It seems this guy is hit or miss and we’re unfortunately in the miss category. Initially was great, but now 2-3 months later he won’t return our calls asking about an ETA for the part he said he ordered. Will change this review if he finally gets back to us, but I’m not holding my breath.
- **5/5 · Google Reviews · Jessica Small · 2022-01-10**: We have used Ethan several times for services to our washer and dryer.  He is alway very prompt, professional, kind, trustworthy, and very reasonably priced.  We appreciate the service he provides and will recommend him over and over again!
- **1/5 · Google Reviews · Eric Jolliff · 2021-12-03**: I hired Penobscot Appliance Repair to replace a damaged dishwasher door plate. When Ethan did the job he did not remove the protective plastic coating from the door and mounted the handle on top of the plastic. I could not remove the plastic because the handle was on top of it. I repeatedly left mes…
- **1/5 · Google Reviews · Paul Randall · 2021-11-09**: Could not be more disappointed .. He came and fixed one thing . I have been calling for months now for him to come back and fix washer (waiting on parts ) Left literally 5 messages . No reply .. Whirlpool had to end up sending someone else ...Very poor service .

---

Data freshness: last scanned 2026-10-30T22:23:39.144Z.
Cite as: Penobscot Appliance Repair Inc — Tavlee (https://tavlee.com/contractor/penobscot-appliance-repair-inc-carmel)
Source: https://tavlee.com/contractor/penobscot-appliance-repair-inc-carmel

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