# Pillar To Post Home Inspectors - Robert Andrade

**Trade:** Home Inspection · **Franchise of:** Pillar To Post Home Inspectors · **Phone:** (508) 868-9098 · **Website:** https://robertandrade.pillartopost.com/ · **Languages:** English

**Rating: 4.5/5** (medium confidence) — from 155 reviews across 3 sources.
99% of sentiment-scored reviews read net-positive. Last 6 months: 25 reviews, 1 negative.

## The honest read

Pillar To Post Home Inspectors — The Andrade Group is a Charlton-based home inspection franchise run by Robert Andrade, who holds an active Massachusetts home inspector license and has been licensed in Massachusetts and Connecticut for close to a decade. The team, which also includes inspector Mark Fortier, offers mold, radon, water quality, and wood-destroying-organism testing alongside standard inspections across Worcester County, and carries Errors and Omissions insurance.

The written record is unusually deep and specific for a home inspector: 155 reviews dating back to 2021, with the same details repeating across dozens of them — buyers describing inspections that go "every inch" of a property, written and photographed reports delivered promptly, and inspectors who explain findings in plain language rather than jargon. Several real estate agents describe using the team repeatedly with their clients and never being disappointed. Both Robert and Mark draw individually detailed praise: a 2025 reviewer credited Mark's expertise with catching a significant issue that changed their decision on a home, calling the inspection "the best money I have ever spent."

One account from March 2026 stands apart and is worth reading closely. The reviewer alleged the inspection missed or barely mentioned major structural and safety issues, said they were ghosted when they had follow-up questions, and raised a concern about the inspector's personal friendship with the buyer's real estate agent. It's a serious, detailed complaint that doesn't match the pattern in the many other reviews, including several from the same recent months.

Given the volume and consistency of specific, positive detail here — spanning both individual homebuyers and repeat referrals from real estate professionals — this is a well-documented, actively licensed inspector; the one detailed complaint from March 2026 is worth asking about directly, particularly around independence from the referring agent, before booking.

**Strengths:**
- Exhaustive walkthroughs — reviewers cite every-inch, well-explained inspections
- Repeat agent referrals — real estate teams use them repeatedly
- Two named inspectors — Robert and Mark both draw detailed individual praise

**Concerns:**
- Serious complaint — one 2026 reviewer alleged missed issues and a possible conflict of interest

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Robert A Andrade holds an active Massachusetts home inspector license, verified against the state registry. _(confidence: high)_
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA home_inspector license 980-HI-1 registry-verified active — registry holder of record: Robert A Andrade”
- The company says Robert Andrade has been a licensed home inspector in Massachusetts and Connecticut for almost a decade, carries E&O insurance, and offers mold, radon, water quality, and wood-destroying-organism testing across Worcester County. _(confidence: medium)_
  - [Official Website](https://robertandrade.pillartopost.com) — “A locally owned Pillar To Post home inspection franchise, The Andrade Group, based in Charlton, MA, providing home inspections plus mold, ra…”
  - [Official Website](https://robertandrade.pillartopost.com) — “Ownership (self-reported): Run by Robert Andrade, a licensed home inspector in Massachusetts and Connecticut for almost a decade, with inspe…”
  - [Official Website](https://robertandrade.pillartopost.com) — “Stated certification/affiliation: Licensed home inspector in Massachusetts and Connecticut”
  - [Official Website](https://robertandrade.pillartopost.com) — “Stated certification/affiliation: Errors and Omissions (E&O) insured”
- Dozens of reviews from 2021 through 2026 consistently describe thorough, every-inch inspections with reports explained in plain, understandable language. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xveFZYVTJMVUY2VlVzNFh6RlBRV1Z2T1doRGVrRRAB!2m1!1s0x0:0x6b6703a7d6e98d7d!3m1!1s2@1:CAIQACodChtycF9oOloxVXU2LUF6VUs4XzFPQWVvOWhDekE%7C%7C?hl=en) — “5★ Robert was super thorough, friendly, and professional. This was my first time buying a home which is very stressful, but the inspection w…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5S09GcENRMDFQV0VaUFpHOVBaa3h0VVdoSGNFRRAB!2m1!1s0x0:0x6b6703a7d6e98d7d!3m1!1s2@1:CAIQACodChtycF9oOl9KOFpCQ01PWEZPZG9PZkxtUWhHcEE%7C%7C?hl=en) — “5★ Rob is super thorough and pays attention to every detail. He points out everything wrong and even most things that are ok but can be impr…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21odk9UTmxXbEl0VDBKWVlqVXRPR2xYZG5GdWFsRRAB!2m1!1s0x0:0x6b6703a7d6e98d7d!3m1!1s2@1:CAIQACodChtycF9oOmhvOTNlWlItT0JYYjUtOGlXdnFualE%7C%7C?hl=en) — “5★ Rob and the Pillar to Post team are second to none. Booking on the website was easy and accommodated a variety of options for diverse pro…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t3NE9VaFphVXByUWt0dlkxaG9UM2Q1VWxkdWFuYxAB!2m1!1s0x0:0x6b6703a7d6e98d7d!3m1!1s2@1:CAIQACodChtycF9oOkw4OUhZaUprQktvY1hoT3d5Ulduanc%7C%7C?hl=en) — “5★ So nice and easy to work with I love the spread sheet they give you that explains things really well!”
- Multiple real estate agents describe using the team repeatedly with their clients and consistently being satisfied. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWRWEyTktXbVJGYlMxTkxYSjJkM2RyV0drelltYxAB!2m1!1s0x0:0x6b6703a7d6e98d7d!3m1!1s2@1:CAIQACodChtycF9oOkVEa2NKWmRFbS1NLXJ2d3drWGkzYmc%7C%7C?hl=en) — “5★ Very thorough - several inspections have been done with our real estate team and we are never disappointed.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKWFNucDZZMHM0UmxkRlJIZHdkRzVEY0RkMlkwRRAB!2m1!1s0x0:0x6b6703a7d6e98d7d!3m1!1s2@1:CAIQACodChtycF9oOjJXSnp6Y0s4RldFRHdwdG5DcDd2Y0E%7C%7C?hl=en) — “5★ Rob always helps my buyers with a thorough home inspection and follow-up report. He points out any issues and relates them to the age of …”
- A 2025 reviewer credited inspector Mark Fortier's expertise with catching a significant issue that changed their decision on a home purchase. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tablpuWnBSRFZwTUhka1ltVTFibDl0ZFhsd01YYxAB!2m1!1s0x0:0x6b6703a7d6e98d7d!3m1!1s2@1:CAIQACodChtycF9oOkZnZnZpRDVpMHdkYmU1bl9tdXlwMXc%7C%7C?hl=en) — “5★ Mark is professional, extremely knowledgeable, and came highly recommended. His expertise alerted us to a significant issue with a home w…”
- A March 2026 reviewer alleged the inspection missed or barely mentioned major structural and safety issues, described being unresponsive to follow-up questions, and raised a concern about the inspector's personal friendship with the buyer's real estate agent. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pZMFZrVXpYMm90ZEhodFgwcGxjUzFZV1VsVVUwRRAB!2m1!1s0x0:0x6b6703a7d6e98d7d!3m1!1s2@1:CAIQACodChtycF9oOjY0VkUzX2otdHhtX0plcS1YWUlUU0E%7C%7C?hl=en) — “1★ BUYER BEWARE!!! Did not mention (or very little mention) of major structural and safety issues of the house. When we had questions after …”
- Specializes in Home Inspection _(confidence: high)_
  - [Official Website](https://robertandrade.pillartopost.com) — “A locally owned Pillar To Post home inspection franchise, The Andrade Group, based in Charlton, MA, providing home inspections plus mold, ra…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xveFZYVTJMVUY2VlVzNFh6RlBRV1Z2T1doRGVrRRAB!2m1!1s0x0:0x6b6703a7d6e98d7d!3m1!1s2@1:CAIQACodChtycF9oOloxVXU2LUF6VUs4XzFPQWVvOWhDekE%7C%7C?hl=en) — “5★ Robert was super thorough, friendly, and professional. This was my first time buying a home which is very stressful, but the inspection w…”
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA home_inspector license 980-HI-1 registry-verified active — registry holder of record: Robert A Andrade”

## License

Status: **active** (#980-HI-1, home_inspector) — verified against the official MA state registry on 2026-09-03, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Pillar%20To%20Post%20Home%20Inspectors%20-%20Robert%20Andrade&query_place_id=ChIJPwft9RUd5IkRfY3p1qcDZ2s): 5.0★ from 422 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Pillar%20To%20Post%20Home%20Inspectors%20-%20Robert%20Andrade&query_place_id=ChIJPwft9RUd5IkRfY3p1qcDZ2s): Listed on this source
- [Official Website](https://robertandrade.pillartopost.com): Self-reported profile and service details

## Recent reviews

- **5/5 · Google Reviews · Pat Regele · 2026-08-25**: Robert was great to work with throughout the entire home inspection. He was extremely open and straightforward about everything he found—whether it was good, bad, or somewhere in between. I really appreciated that he gave honest feedback without trying to make things seem worse than they were.

He a…
- **5/5 · Google Reviews · Robert Lauritsen · 2026-08-19**: Excellent inspection. Robert was extremely thorough and showed and explained each of the items he flagged. He also provided clear evidence that my concerns about water infiltration were not supported by any evidence.
- **5/5 · Google Reviews · RONES DESROSIERS · 2026-08-16**: very professional
- **5/5 · Google Reviews · Andrew Perry · 2026-08-12**: Rob is great. Extremely knowledgeable and professional.
- **5/5 · Google Reviews · Donna Zienowicz · 2026-08-08**: Very thorough - several inspections have been done with our real estate team and we are never disappointed.
- **5/5 · Google Reviews · Paul Smith · 2026-08-07**: Robert was super thorough, friendly, and professional. This was my first time buying a home which is very stressful, but the inspection was not stressful at all. The report was detailed, and he went over everything with me. Every inch of the house was inspected and I learned so much about my new hom…
- **5/5 · Google Reviews · Laura Rice · 2026-07-27**: Great knowledgeable service Would recommend again to other clients.
- **5/5 · Google Reviews · Terri White · 2026-07-24**: Professional and thorough inspection that builds confidence for the buyer that they are making their best choices and arrangements for their home purchase.
- **5/5 · Google Reviews · Rebecca · 2026-07-10**: Rob and the Pillar to Post team are second to none. Booking on the website was easy and accommodated a variety of options for diverse property needs. The team was punctual on the date of service and the home inspection was extremely thorough, Rob looked at every inch property with exquisite attentio…
- **5/5 · Google Reviews · Sam Persian · 2026-07-06**: Very reliable and professional inspection company. They were extremely thorough and really took their time to carefully check every detail without rushing. You can tell they don’t just do a quick walk-through — they actually go through everything properly and make sure nothing is missed.

The inspec…

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Data freshness: last scanned 2026-08-27T22:28:28.529Z.
Cite as: Pillar To Post Home Inspectors - Robert Andrade — Tavlee (https://tavlee.com/contractor/pillar-to-post-home-inspectors-robert-andrade)
Source: https://tavlee.com/contractor/pillar-to-post-home-inspectors-robert-andrade