# Plumbing Solutions

**Trade:** Plumbing · **Address:** 5 Business St, Dedham, MA 02026, USA · **Phone:** (781) 326-6004 · **Website:** https://www.plumbing-solutions-inc.com/ · **Languages:** English

**Rating: 4.2/5** (medium confidence) — from 796 reviews across 6 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low.
97% of sentiment-scored reviews read net-positive. Last 6 months: 68 reviews, 3 negative.

## The honest read

Plumbing Solutions is a Dedham-based plumbing outfit with an unusually deep record — nearly 800 reviews since 2018, most of them five stars — and a small, consistent bench of named technicians (Yakov, Jake, Miguel, Enrique, Roberto, Artie, Chris) that customers ask for by name across repeat visits. The pattern that stands out most is technicians walking people through the diagnosis and the cost before touching anything: one reviewer noted being shown each valve and step, another was told the options and price for a sewer-replacement estimate the same day it was requested.

The written record includes some genuinely hard jobs. In a 2026 review, a technician spent 5.75 hours straight fixing a shower to make it accessible for a 99-year-old homeowner. Another describes tracking a leak inside a shared kitchen/bathroom wall, which required disconnecting and moving a bathroom vanity to reach it. A third describes servicing a custom system that had been in place for nearly 40 years without a full teardown. Emergency response shows up often too — a spigot that broke off the house at 4pm got a next-morning fix, and a hot water tank failure was diagnosed and replaced the same day after an evening call to the answering service.

Pricing draws occasional pushback, and it's worth knowing about going in. One review describes being quoted nearly $1,000 to replace a hose spigot and shut-off valve, with the customer estimating parts were marked up over 400% before getting the same job done elsewhere for a third of the price. A couple of other recent reviews call the cost "extravagant" or note being surprised a service fee wasn't waived once they committed to the job, even while praising the actual work. These aren't the majority voice in a review base this large, but they recur often enough to be worth an upfront, itemized number before work starts.

For everyday plumbing — drain clearing, water heaters, garbage disposals, leak diagnosis — this is an established, responsive operation with technicians customers return to by name; get the price in writing first, especially for a small job.

**Strengths:**
- Named techs return customers ask for by name
- Walks through diagnosis and cost before starting
- Fast on emergencies — nights, weekends, same-day fixes

**Concerns:**
- Pricing pushback — several reviews call costs high, including one large markup

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Named technicians repeatedly requested by return customers _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WU1lsUkZVMjQyYWt0UGNYcEVheTFpWDFWalQzYxAB!2m1!1s0x0:0xb00071d4e748f05f!3m1!1s2@1:CAIQACodChtycF9oOmVSYlRFU242aktPcXpEay1iX1VjT3c%7C%7C?hl=en) — “5★ Enrique from Plumbing Solutions was fantastic. He was punctual, courtesy and explained to the work he completed in detail and patience. Q…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25acGJHMU5PWGhRUlRJNFVGbHVZMmxIVGtadFlWRRAB!2m1!1s0x0:0xb00071d4e748f05f!3m1!1s2@1:CAIQACodChtycF9oOnZpbG1NOXhQRTI4UFluY2lHTkZtYVE%7C%7C?hl=en) — “5★ Jake has helped me twice recently. He is professional, kind and skilled. He provides great service and I highly recommend him!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRdXVDUkl3EAE!2m1!1s0x0:0xb00071d4e748f05f!3m1!1s2@1:CIHM0ogKEICAgICQuuCRIw%7C%7C?hl=en) — “5★ Both Tim and Matt are very pleasant to deal with and do an excellent job. They respond quickly to all calls, including emergencies, and t…”
- Explains diagnosis, options and cost before starting work _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCNzV1UTlnRRAB!2m1!1s0x0:0xb00071d4e748f05f!3m1!1s2@1:CIHM0ogKEICAgICB75uQ9gE%7C%7C?hl=en) — “5★ All went well.  Yakov quickly diagnosed the cause of our problem with the existing disposal unit (old and dysfunctional motor),  explaine…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWSVpYcEJValZQZDJkU0xVRkZNRjgzTWtaeWRXYxAB!2m1!1s0x0:0xb00071d4e748f05f!3m1!1s2@1:CAIQACodChtycF9oOkVIZXpBUjVPd2dSLUFFMF83MkZydWc%7C%7C?hl=en) — “5★ Enrique did an excellent job explaining what devices & valves were missing from the original installation of the wall mounted on demand h…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SeGVsbFVZbE5XUzFCNWNFaGpkMlJIVkZGMFpFRRAB!2m1!1s0x0:0xb00071d4e748f05f!3m1!1s2@1:CAIQACodChtycF9oOnRxellUYlNWS1B5cEhjd2RHVFF0ZEE%7C%7C?hl=en) — “5★ Clogged kitchen sink and inoperative disposal.  Called Plumbing Solutions.  Left message.  Quick call back. They had a cancellation and c…”
- Responds quickly to emergencies, including nights and weekends _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsR1VtOXNXbGxvT1dWSWVXSnphM3BETUhaWVRXYxAB!2m1!1s0x0:0xb00071d4e748f05f!3m1!1s2@1:CAIQACodChtycF9oOklGUm9sWlloOWVIeWJza3pDMHZYTWc%7C%7C?hl=en) — “5★ Had a major issue where a spigot broke off my house and I had to shut the main water line off around 4 PM. Called PS and they scheduled m…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25ObVpscDBTMU51UVRGVWMwbHlUbXRTUlhGaGQzYxAB!2m1!1s0x0:0xb00071d4e748f05f!3m1!1s2@1:CAIQACodChtycF9oOnNmZlp0S1NuQTFUc0lyTmtSRXFhd3c%7C%7C?hl=en) — “5★ He was amazing. My dad was actually here and he explained everything to him. He then called me on the phone told me what he was going to …”
- Takes on difficult or unusual jobs, including a decades-old custom system _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNvaGI2ZFp3EAE!2m1!1s0x0:0xb00071d4e748f05f!3m1!1s2@1:CIHM0ogKEICAgMCohb6dZw%7C%7C?hl=en) — “5★ If you need a plumbing miracle, call Yakov.

We have a custom-installed system that we have loved hard for close to 40 years — pipes, sho…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21zME5FNURVMVJqYmtKQ1YyeDFTRE42Y25KMGFIYxAB!2m1!1s0x0:0xb00071d4e748f05f!3m1!1s2@1:CAIQACodChtycF9oOms0NE5DU1RjbkJCV2x1SDN6cnJ0aHc%7C%7C?hl=en) — “5★ We had a leak coming from inside the wall shared between our kitchen and bathroom, and Roberto handled the entire repair himself.

Due to…”
- Several reviews flag pricing as high, including one describing a large parts markup _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkWGMyTklRWGs0ZW1wVlluWTBlbXQ1ZFY5bFZrRRAB!2m1!1s0x0:0xb00071d4e748f05f!3m1!1s2@1:CAIQACodChtycF9oOkdXc2NIQXk4empVYnY0emt5dV9lVkE%7C%7C?hl=en) — “5★ Miguel, of Plumbing Solutions, was courteous,  professional and knowledgeable with my particular issue. The team kept me informed of the …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOblEwY3pWMmx0Tm1WbVVHMTNia1ZVYm1WelZWRRAB!2m1!1s0x0:0xb00071d4e748f05f!3m1!1s2@1:CAIQACodChtycF9oOlNnQ0czV2ltNmVmUG13bkVUbmVzVVE%7C%7C?hl=en) — “2★ The plumber sent out by plumbing solutions was good, but their pricing is ridiculous.  They quoted almost $1000 just to replace a hose sp…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s4NVZGOUViblJUZFdaU1IxOWFibVZ3YlZOdlRYYxAB!2m1!1s0x0:0xb00071d4e748f05f!3m1!1s2@1:CAIQACodChtycF9oOk85VF9EbnRTdWZSR19abmVwbVNvTXc%7C%7C?hl=en) — “4★ Chris, the plumbing said to our home was very pleasant very knowledgeable however, I thought it was very extravagant in priceHello”
- Water heater replacement _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SU1dHbHlZWFJ2VG1aT2VqQmtRV1JLTkdOdU5VRRAB!2m1!1s0x0:0xb00071d4e748f05f!3m1!1s2@1:CAIQACodChtycF9oOmRSWGlyYXRvTmZOejBkQWRKNGNuNUE%7C%7C?hl=en) — “2★ I called them for an apparent hot water heater leak and they responded promptly on a late evening (via the answering service). The tech a…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21rNGIyUTNXbmR5WlRobVRtUTNUVFoyV2pOVVozYxAB!2m1!1s0x0:0xb00071d4e748f05f!3m1!1s2@1:CAIQACodChtycF9oOmk4b2Q3WndyZThmTmQ3TTZ2WjNUZ3c%7C%7C?hl=en) — “5★ Jake Replaced Hot water heater fast and was very efficient”
- Drain clearing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SeGVsbFVZbE5XUzFCNWNFaGpkMlJIVkZGMFpFRRAB!2m1!1s0x0:0xb00071d4e748f05f!3m1!1s2@1:CAIQACodChtycF9oOnRxellUYlNWS1B5cEhjd2RHVFF0ZEE%7C%7C?hl=en) — “5★ Clogged kitchen sink and inoperative disposal.  Called Plumbing Solutions.  Left message.  Quick call back. They had a cancellation and c…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tZd1pVNUpRek10TTNsR1VYbE5XRFJtZFVGRGVIYxAB!2m1!1s0x0:0xb00071d4e748f05f!3m1!1s2@1:CAIQACodChtycF9oOkYwZU5JQzMtM3lGUXlNWDRmdUFDeHc%7C%7C?hl=en) — “5★ Jake came the day after I called for assistance. He cleared our bathroom sink drain in less than an hour. He had a very impressive air pr…”
- Garbage disposal repair _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCNzV1UTlnRRAB!2m1!1s0x0:0xb00071d4e748f05f!3m1!1s2@1:CIHM0ogKEICAgICB75uQ9gE%7C%7C?hl=en) — “5★ All went well.  Yakov quickly diagnosed the cause of our problem with the existing disposal unit (old and dysfunctional motor),  explaine…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SeGVsbFVZbE5XUzFCNWNFaGpkMlJIVkZGMFpFRRAB!2m1!1s0x0:0xb00071d4e748f05f!3m1!1s2@1:CAIQACodChtycF9oOnRxellUYlNWS1B5cEhjd2RHVFF0ZEE%7C%7C?hl=en) — “5★ Clogged kitchen sink and inoperative disposal.  Called Plumbing Solutions.  Left message.  Quick call back. They had a cancellation and c…”
- Specializes in Plumbing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21zME5FNURVMVJqYmtKQ1YyeDFTRE42Y25KMGFIYxAB!2m1!1s0x0:0xb00071d4e748f05f!3m1!1s2@1:CAIQACodChtycF9oOms0NE5DU1RjbkJCV2x1SDN6cnJ0aHc%7C%7C?hl=en) — “5★ We had a leak coming from inside the wall shared between our kitchen and bathroom, and Roberto handled the entire repair himself.

Due to…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21rNGIyUTNXbmR5WlRobVRtUTNUVFoyV2pOVVozYxAB!2m1!1s0x0:0xb00071d4e748f05f!3m1!1s2@1:CAIQACodChtycF9oOmk4b2Q3WndyZThmTmQ3TTZ2WjNUZ3c%7C%7C?hl=en) — “5★ Jake Replaced Hot water heater fast and was very efficient”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tZd1pVNUpRek10TTNsR1VYbE5XRFJtZFVGRGVIYxAB!2m1!1s0x0:0xb00071d4e748f05f!3m1!1s2@1:CAIQACodChtycF9oOkYwZU5JQzMtM3lGUXlNWDRmdUFDeHc%7C%7C?hl=en) — “5★ Jake came the day after I called for assistance. He cleared our bathroom sink drain in less than an hour. He had a very impressive air pr…”

## License

No license record has been checked yet for this contractor.

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Plumbing%20Solutions&query_place_id=ChIJ__HNSLB_44kRX_BI59RxALA): 4.9★ from 1219 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Plumbing%20Solutions&query_place_id=ChIJ__HNSLB_44kRX_BI59RxALA): Listed on this source
- [Yelp](https://www.yelp.com/biz/plumbing-solutions-dedham): Listed on this source
- [Official Website](https://www.plumbing-solutions-inc.com): 20 yrs in business · Self-reported profile and service details
- [Angi](https://www.angi.com/companylist/us/ma/dedham/plumbing-solutions-inc-reviews-1.htm): 4.9★ from 10 ratings
- [Exa](https://reviews.birdeye.com/plumbing-solutions-166788435187052): 8 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · John Gerth · 2026-06-30**: Honest and thorough analysis of the situation
- **5/5 · Google Reviews · Donna Summers · 2026-06-29**: Jake had to replace my toilet. I am disabled Veteran with back problems. Jake went above and beyond making sure kitty didn't get out and doing all the moving ect. Very friendly and courteous acting professional at all times. Would definitely ask for him with another plumbing issue should it arise. T…
- **5/5 · Google Reviews · Ella Bikson · 2026-06-29**: Yakov provided us with hight  quality professional work.
He is very knowledgeable and courteous.
- **5/5 · Google Reviews · Seema Meloni · 2026-06-28**: We appreciate the quick response and speedy repair. Very professional and helpful. Thank you!
- **5/5 · Google Reviews · R Tucci · 2026-06-26**: He was amazing. My dad was actually here and he explained everything to him. He then called me on the phone told me what he was going to do and then did it your company was there when I needed you in a quick second and now we have hot water and a brand new hot water tank. Thanks 1 million.
- **5/5 · Google Reviews · Erik Pedersen · 2026-06-25**: Jake came the day after I called for assistance. He cleared our bathroom sink drain in less than an hour. He had a very impressive air pressure device that did the job.
- **5/5 · Google Reviews · Maurice Sahar · 2026-06-25**: Jake was able to diagnose, describe and fix the issue of my hot water pressure seamlessly and quickly. Affordable as well. Was on time and did the whole job quickly. Highly recommend plumbing solutions and Jake
- **5/5 · Google Reviews · Gerard Canelli Jr. · 2026-06-23**: We had an issue with an electronic water valve for our washing machine about 10 years ago. It suddenly stopped working and the night before Miguel came to replace it, we lost power from the storm and water was flowing out of water valve. Miguel gave me the run down of replacing this with a manual ho…
- **5/5 · Google Reviews · Lisa Jack · 2026-06-22**: Roberto was professional, prompt and very helpful.  Chris always kept me up to date on timing and availability.
- **5/5 · Google Reviews · Leesa Jeffries · 2026-06-22**: We had a great experience with Miguel. He was pleasant and honest and took care of our plumbing needs the same day he came to check out the issues.

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Data freshness: last scanned 2026-07-01T17:43:03.959Z.
Cite as: Plumbing Solutions — Tavlee (https://tavlee.com/contractor/plumbing-solutions-dedham)
Source: https://tavlee.com/contractor/plumbing-solutions-dedham