# Pool N Patio & Beach Supply

**Trade:** Specialty Services · **Address:** 35 Rte. 134, Suites 5 & 6, South Dennis, MA 02660 · **Phone:** (508) 398-3500 · **Website:** http://www.poolnpatios.com/ · **Languages:** English

**Rating: 2.2/5** (low confidence) — from 3 reviews across 3 sources.

## The honest read

Pool N Patio & Beach Supply has run a Route 134 showroom in South Dennis since 1983, and despite the name, it isn't a swimming-pool company at all — it sells and services hot tubs, cold plunges, and outdoor furniture. The company is an authorized Watkins Spas sales, warranty, and repair center for HotSpring hot tubs, and an authorized Telescope Casual Furniture dealer.

Its service side does real work beyond the showroom floor: winterizing and spring openings for hot tubs, drain-and-refill service, home delivery, and repairs like sling and strap replacement on Telescope patio furniture, plus ground prep and platform work for new hot tub installs.

The written record is thin and mixed. A 2023 review praised the pricing and named a staffer, Mike, for hot tub and furniture service. A 2025 review told a different story — six Telescope patio chairs held for ten months for restringing, with calls going unanswered; co-owner Matthew Cameron replied publicly to defend the business. Google shows a 4.3★ average from six ratings overall.

Before booking furniture repair or hot tub service here, it's worth confirming a turnaround timeline given that 2025 complaint. And if you're after swimming-pool work specifically — cleaning, openings, closings — this isn't the shop; nothing in its site or reviews touches pools.

**Strengths:**
- Authorized Watkins center — factory-authorized spa sales, warranty and repair
- Long tenure — South Dennis dealer and service shop since 1983
- Named staff praise — a 2023 review singled out an employee by name

**Concerns:**
- Furniture restring delay — a 2025 review cited 10 months with no follow-through
- Not a pool company — site and reviews cover hot tubs, spas, and furniture only

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Hot tub, spa, cold plunge, and outdoor furniture retailer and authorized service center in South Dennis, serving the Cape since 1983 _(confidence: high)_
  - [Official Website](http://www.poolnpatios.com) — “A hot tub, cold plunge, and outdoor furniture retailer and authorized service center on Cape Cod, selling and servicing HotSpring Spas and T…”
  - [Official Website](http://www.poolnpatios.com) — “Company history (self-reported): Proudly serving the Cape & Islands community since 1983.”
- Authorized Sales, Warranty and Repair Center for Watkins/HotSpring Spas _(confidence: high)_
  - [Official Website](http://www.poolnpatios.com) — “Stated certification/affiliation: Authorized Sales, Warranty and Repair Center for Watkins Spas”
- Authorized dealer for Telescope Casual Furniture _(confidence: high)_
  - [Official Website](http://www.poolnpatios.com) — “Stated certification/affiliation: Authorized dealer for Telescope Casual Furniture”
- The business's own site shows no swimming-pool sales or service of any kind — its trade is hot tubs, spas, and outdoor furniture _(confidence: high)_
  - [Official Website](http://www.poolnpatios.com) — “A hot tub, cold plunge, and outdoor furniture retailer and authorized service center on Cape Cod, selling and servicing HotSpring Spas and T…”
- A 2025 Google review says six Telescope patio chairs were held ten months for restringing with calls going unanswered _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CV1VsQnJSbTVKUzJ0c1EydHhWWGN4TkhSNmFHYxAB!2m1!1s0x0:0x2c6bceae16ea87d!3m1!1s2@1:CAIQACodChtycF9oOnBWUlBrRm5JS2tsQ2txVXcxNHR6aGc%7C%7C?hl=en) — “1★ They have had our 6 telescope patio chairs for 10 months to restring. They never answer the phone and have said they are coming many time…”
- A 2023 Google review named a specific staffer, Mike, for hot tub and patio furniture service _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNSbEpEdVlREAE!2m1!1s0x0:0x2c6bceae16ea87d!3m1!1s2@1:CIHM0ogKEICAgICRlJDuYQ%7C%7C?hl=en) — “5★ BEST PRICES ON THE BEST HOT TUBS AND PATIO FURNITURE IN MASSACHUSETTS PERIOD!!!! And the service is unrivaled, ask for Mike,  he's the be…”
- Google shows a 4.3-star average from 6 ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Pool%20N%20Patio%20%26%20Beach%20Supply&query_place_id=ChIJLRGXrtE4-4kRfahu4eq8xgI) — “Google: 4.3★ from 6 ratings”
- Specializes in Specialty Services _(confidence: medium)_
  - [Official Website](http://www.poolnpatios.com) — “Stated certification/affiliation: Authorized Sales, Warranty and Repair Center for Watkins Spas”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CV1VsQnJSbTVKUzJ0c1EydHhWWGN4TkhSNmFHYxAB!2m1!1s0x0:0x2c6bceae16ea87d!3m1!1s2@1:CAIQACodChtycF9oOnBWUlBrRm5JS2tsQ2txVXcxNHR6aGc%7C%7C?hl=en) — “1★ They have had our 6 telescope patio chairs for 10 months to restring. They never answer the phone and have said they are coming many time…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Pool%20N%20Patio%20%26%20Beach%20Supply&query_place_id=ChIJLRGXrtE4-4kRfahu4eq8xgI): 4.3★ from 6 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Pool%20N%20Patio%20%26%20Beach%20Supply&query_place_id=ChIJLRGXrtE4-4kRfahu4eq8xgI): Listed on this source
- [Official Website](http://www.poolnpatios.com): Self-reported profile and service details

## Recent reviews

- **5/5 · Google Reviews · Matthew · 2025-07-14**: (Hello, in response to the 1 star review.)
My name is Matthew and I am co-owner manager of Pool ‘N’ Patio.  I must say we try our hardest to accomplish our jobs to the best of our abilities everyday.
I am shocked at your review and dismayed. There is nothing “shady” as you said, about Pool N Patio o…
- **1/5 · Google Reviews · Maura Dunn · 2025-06-28**: They have had our 6 telescope patio chairs for 10 months to restring. They never answer the phone and have said they are coming many times then nothing. This is a shady business. I’m going to report to Better Business Bureau.
- **5/5 · Google Reviews · True. Slime · 2023-03-25**: BEST PRICES ON THE BEST HOT TUBS AND PATIO FURNITURE IN MASSACHUSETTS PERIOD!!!! And the service is unrivaled, ask for Mike,  he's the best !! HAPPY HOT TUBBING

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Data freshness: last scanned 2026-08-23T20:38:16.740Z.
Cite as: Pool N Patio & Beach Supply — Tavlee (https://tavlee.com/contractor/pool-n-patio-and-beach-supply-35-ma-134-6)
Source: https://tavlee.com/contractor/pool-n-patio-and-beach-supply-35-ma-134-6