# PowerHorse Plumbing LLC **Trade:** Plumbing · **Address:** 3 Arthur St, Methuen, MA 01844, USA · **Phone:** (978) 726-6752 · **Website:** http://www.powerhorseph.com/ · **Languages:** English **Rating: 4.4/5** (high confidence) — from 28 reviews across 6 sources. 100% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 0 negative. ## The honest read PowerHorse Plumbing is a young Methuen plumbing-and-heating shop run by owner Justin Pen, and its most recent reviews land right in stride: crews stopped a pipe break the same morning it was called in, with the owner and one of his top plumbers on site and finished within about an hour, and another homeowner had faucet, shower, toilet and laundry-line issues estimated within 24 hours and fixed within the week. A third recent review, from a landlord managing an investment property, called the job "flawless" and stress-free. Its Massachusetts plumber license is active, and its BBB page carries an A+ grade (not BBB-accredited). The pattern goes back further. In a 2025 review, a commercial customer said PowerHorse ran all new piping for their property and that they'd be back for future projects; in a separate 2025 review, a property manager at MSPCA's Nevins Farm described hiring Justin for several jobs, including a same-day emergency call. Tankless water heaters come up more than once — two 2025 reviews describe Justin servicing and descaling a Navien unit — and a 2025 review described a garbage disposal fixed and a washer and dryer installed in the same visit. One 2025 review also mentions an AC restored in a day, and the company's own site lists heating alongside plumbing and southern-New-Hampshire coverage, so it's worth confirming HVAC and out-of-state service directly with them. A few things are worth knowing going in. The LLC was incorporated in September 2023 — BBB lists it at two years in business, Thumbtack at three — and its own website says it was "established in 2024" while also saying Justin brings over 10 years of prior experience, so the company itself is new even if the owner isn't. BuildZoom, a separate directory rather than a registry check, shows an unverified plumbing-business license, a score of 93 placing it above 73% of Massachusetts contractors, and three permitted plumbing and gas projects from 2025 ranging $650 to $25,000. For a leak, a water heater, or a small-to-midsize plumbing job around Methuen, PowerHorse has a short but consistently strong record. Given how new the business itself is, it's still worth asking for references on anything larger before committing. **Strengths:** - Same-day emergency response — pipe breaks and leaks handled fast - Named techs praised repeatedly — Justin, Ed and Charley called out - Tankless water heater expertise — Navien units serviced and descaled **Where sources disagree:** - BBB lists PowerHorse at two years in business; Thumbtack lists three years ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Handles urgent plumbing calls same day, including pipe breaks _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSdlYwVnhRbTFqYW5oRmFHMDJVREZ5YmpKV1RIYxAB!2m1!1s0x0:0x92fda161ad9a17b!3m1!1s2@1:CAIQACodChtycF9oOjRvV0VxQm1janhFaG02UDFybjJWTHc%7C%7C?hl=en) — “5★ PowerHouse Plumbing is an A++ Business! Very professional! I had a pipe break and they came out asap to stop the leak and determine w…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KemRFeFBiVUp0VUU1V2EwMUNSM05VWWtOalJIYxAB!2m1!1s0x0:0x92fda161ad9a17b!3m1!1s2@1:CAIQACodChtycF9oOmJzdExPbUJtUE5Wa01CR3NUYkNjRHc%7C%7C?hl=en) — “5★ I have hired Justin for a few jobs here at the MSPCA at Nevins farm. He has done a fantastic job and helped us out when we were in need o…” - Named techs get repeat mentions from customers _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pZME9FMUhTSEoxYWw5MGMybzBZbGhLUmpNdFQzYxAB!2m1!1s0x0:0x92fda161ad9a17b!3m1!1s2@1:CAIQACodChtycF9oOjY0OE1HSHJ1al90c2o0YlhKRjMtT3c%7C%7C?hl=en) — “5★ Justin and Ed did a great job. I had a bunch of faucet and shower fixes, along with some toilet and laundry line issues to be addressed. …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21OUFVuZFdNVk5FZFdvNWNIcFZjbnBZZG1sR1NXYxAB!2m1!1s0x0:0x92fda161ad9a17b!3m1!1s2@1:CAIQACodChtycF9oOmNPUndWMVNEdWo5cHpVcnpYdmlGSWc%7C%7C?hl=en) — “5★ Justin responded to the request immediately. Ed identified the problem and provided the solution. Justin and Ed are my go to plumbing d…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SclQxTnBYMlJZTW10RmNWcGFOMkpOY1dKT2NWRRAB!2m1!1s0x0:0x92fda161ad9a17b!3m1!1s2@1:CAIQACodChtycF9oOmRrT1NpX2RYMmtFcVpaN2JNcWJOcVE%7C%7C?hl=en) — “5★ I had a great experience with Powerhouse Plumbing. Justin and Charley were fantastic—professional, friendly, and efficient. I reached out…” - Services tankless water heaters, including Navien units _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUR3N292UEh3EAE!2m1!1s0x0:0x92fda161ad9a17b!3m1!1s2@1:CIHM0ogKEICAgMDw7ovPHw%7C%7C?hl=en) — “5★ Justin at Powerhorse Plumbing did a fantastic job servicing and descaling our Navien water heater. He was easy to communicate with, kind…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNRNnFiQl9BRRAB!2m1!1s0x0:0x92fda161ad9a17b!3m1!1s2@1:CIHM0ogKEICAgMCQ6qbB_AE%7C%7C?hl=en) — “5★ I recently had Justin service my Navien tankless water heater, and I couldn't be happier with the experience! Justin was incredibly profe…” - Massachusetts plumber license verified active _(confidence: high)_ - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 16926-PL-M registry-verified active” - BBB grade A+, not BBB-accredited _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/methuen/profile/plumbing-renovation/powerhorse-plumbing-llc-0021-568695) — “BBB shows PowerHorse Plumbing LLC of Methuen, MA with an A+ rating, not BBB accredited, incorporated as an LLC on 9/20/2023 with 2 years in …” - BuildZoom score of 93, three permitted plumbing/gas projects in 2025 valued $650-$25,000 _(confidence: medium)_ - [BuildZoom](https://www.buildzoom.com/contractor/powerhorse-plumbing-llc) — “BuildZoom lists PowerHorse Plumbing LLC at 3 Arthur St, Methuen, MA with Massachusetts Plumbing Business license #5022 shown as Active (mark…” - Background check completed for owner Justin Pen _(confidence: medium)_ - [Thumbtack](https://www.thumbtack.com/ma/methuen/affordable-plumbing-services/powerhorse-plumbing-llc/service/558374016536068100) — “Listed certification: Background check completed for Justin Pen” - LLC incorporated September 2023; company site says established 2024 with owner bringing 10+ years of prior experience _(confidence: medium)_ - [Official Website](http://www.powerhorseph.com) — “Company history (self-reported): The site states the business was established in 2024 and says it brings over 10 years of experience.” - [Better Business Bureau](https://www.bbb.org/us/ma/methuen/profile/plumbing-renovation/powerhorse-plumbing-llc-0021-568695) — “BBB shows PowerHorse Plumbing LLC of Methuen, MA with an A+ rating, not BBB accredited, incorporated as an LLC on 9/20/2023 with 2 years in …” - water heater service _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUR3N292UEh3EAE!2m1!1s0x0:0x92fda161ad9a17b!3m1!1s2@1:CIHM0ogKEICAgMDw7ovPHw%7C%7C?hl=en) — “5★ Justin at Powerhorse Plumbing did a fantastic job servicing and descaling our Navien water heater. He was easy to communicate with, kind…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNRNnFiQl9BRRAB!2m1!1s0x0:0x92fda161ad9a17b!3m1!1s2@1:CIHM0ogKEICAgMCQ6qbB_AE%7C%7C?hl=en) — “5★ I recently had Justin service my Navien tankless water heater, and I couldn't be happier with the experience! Justin was incredibly profe…” - [Thumbtack](https://www.thumbtack.com/ma/methuen/affordable-plumbing-services/powerhorse-plumbing-llc/service/558374016536068100) — “5★ I called Justin for my water heater issue and he was extremely helpful in getting the job done. He explained everything so thoroughly and…” - leak repair _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSdlYwVnhRbTFqYW5oRmFHMDJVREZ5YmpKV1RIYxAB!2m1!1s0x0:0x92fda161ad9a17b!3m1!1s2@1:CAIQACodChtycF9oOjRvV0VxQm1janhFaG02UDFybjJWTHc%7C%7C?hl=en) — “5★ PowerHouse Plumbing is an A++ Business! Very professional! I had a pipe break and they came out asap to stop the leak and determine w…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SclQxTnBYMlJZTW10RmNWcGFOMkpOY1dKT2NWRRAB!2m1!1s0x0:0x92fda161ad9a17b!3m1!1s2@1:CAIQACodChtycF9oOmRrT1NpX2RYMmtFcVpaN2JNcWJOcVE%7C%7C?hl=en) — “5★ I had a great experience with Powerhouse Plumbing. Justin and Charley were fantastic—professional, friendly, and efficient. I reached out…” - faucet and fixture repair _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pZME9FMUhTSEoxYWw5MGMybzBZbGhLUmpNdFQzYxAB!2m1!1s0x0:0x92fda161ad9a17b!3m1!1s2@1:CAIQACodChtycF9oOjY0OE1HSHJ1al90c2o0YlhKRjMtT3c%7C%7C?hl=en) — “5★ Justin and Ed did a great job. I had a bunch of faucet and shower fixes, along with some toilet and laundry line issues to be addressed. …” - commercial piping installation _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGbmRWaHpNbmRIVVdkQlpXMXVUVmxmTjIxMlJsRRAB!2m1!1s0x0:0x92fda161ad9a17b!3m1!1s2@1:CAIQACodChtycF9oOlFndVhzMndHUWdBZW1uTVlfN212RlE%7C%7C?hl=en) — “5★ Powerhorse plumbing was very professional and top notch, they did all new piping for my commercial property and I am nothing but pleased.…” - appliance hookup _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURnaWMzWGtBRRAB!2m1!1s0x0:0x92fda161ad9a17b!3m1!1s2@1:CIHM0ogKEICAgMDgic3XkAE%7C%7C?hl=en) — “5★ I had an amazing experience with Powerhorse Plumbing! Justin, the owner came out to fix my garbage disposal and install my washer and dry…” - Specializes in Plumbing _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pZME9FMUhTSEoxYWw5MGMybzBZbGhLUmpNdFQzYxAB!2m1!1s0x0:0x92fda161ad9a17b!3m1!1s2@1:CAIQACodChtycF9oOjY0OE1HSHJ1al90c2o0YlhKRjMtT3c%7C%7C?hl=en) — “5★ Justin and Ed did a great job. I had a bunch of faucet and shower fixes, along with some toilet and laundry line issues to be addressed. …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSdlYwVnhRbTFqYW5oRmFHMDJVREZ5YmpKV1RIYxAB!2m1!1s0x0:0x92fda161ad9a17b!3m1!1s2@1:CAIQACodChtycF9oOjRvV0VxQm1janhFaG02UDFybjJWTHc%7C%7C?hl=en) — “5★ PowerHouse Plumbing is an A++ Business! Very professional! I had a pipe break and they came out asap to stop the leak and determine w…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SclQxTnBYMlJZTW10RmNWcGFOMkpOY1dKT2NWRRAB!2m1!1s0x0:0x92fda161ad9a17b!3m1!1s2@1:CAIQACodChtycF9oOmRrT1NpX2RYMmtFcVpaN2JNcWJOcVE%7C%7C?hl=en) — “5★ I had a great experience with Powerhouse Plumbing. Justin and Charley were fantastic—professional, friendly, and efficient. I reached out…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KemRFeFBiVUp0VUU1V2EwMUNSM05VWWtOalJIYxAB!2m1!1s0x0:0x92fda161ad9a17b!3m1!1s2@1:CAIQACodChtycF9oOmJzdExPbUJtUE5Wa01CR3NUYkNjRHc%7C%7C?hl=en) — “5★ I have hired Justin for a few jobs here at the MSPCA at Nevins farm. He has done a fantastic job and helped us out when we were in need o…” - Also offers HVAC / Heating & Cooling _(confidence: medium)_ - [Official Website](http://www.powerhorseph.com) — “A Methuen, MA plumbing and heating contractor serving the Merrimack Valley and southern New Hampshire with residential and commercial servic…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJYlg2NlA4cU1LcWFnEAE!2m1!1s0x0:0x92fda161ad9a17b!3m1!1s2@1:CIHM0ogKEIbX66P8qMKqag%7C%7C?hl=en) — “5★ Quick and helpful service, had our AC fully restored in one day. Very professional and highly recommend this company for all HVAC needs.” ## License Status: **active** (#16926-PL-M, plumber) — verified against the official MA state registry on 2026-07-29, never self-reported. Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page ## Sources - [Official Website](http://www.powerhorseph.com): Self-reported profile and service details - [Google Reviews](https://www.google.com/maps/search/?api=1&query=PowerHorse%20Plumbing%20LLC&query_place_id=ChIJc25eWcgH44kRe6HZGhbaLwk): Listed on this source - [Thumbtack](https://www.thumbtack.com/ma/methuen/affordable-plumbing-services/powerhorse-plumbing-llc/service/558374016536068100): 5.0★ from 1 ratings - [Google](https://www.google.com/maps/search/?api=1&query=PowerHorse%20Plumbing%20LLC&query_place_id=ChIJc25eWcgH44kRe6HZGhbaLwk): 5.0★ from 28 ratings - [Better Business Bureau](https://www.bbb.org/us/ma/methuen/profile/plumbing-renovation/powerhorse-plumbing-llc-0021-568695): Listed on this source - [BuildZoom](https://www.buildzoom.com/contractor/powerhorse-plumbing-llc): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Joshua Frechette · 2026-04-08**: Very professional, great job. - **5/5 · Google Reviews · Ann Goodwin · 2026-03-27**: Justin and Ed did a great job. I had a bunch of faucet and shower fixes, along with some toilet and laundry line issues to be addressed. Within 24 hours of contact my request for an estimate was done and within the week the work was done. PowerHorse takes pride in their work. They put cloths down in… - **5/5 · Google Reviews · Tag Pub · 2026-03-25**: PowerHouse Plumbing is an A++ Business! Very professional! I had a pipe break and they came out asap to stop the leak and determine what they would need to make permanent repairs. The owner came out along with one of his top plumbers first thing this morning and was done in about an hour. I w… - **5/5 · Google Reviews · Stu Holmes · 2026-03-17**: Prompt, courteous, and professional. These guys are topnotch. They took care of an issue at one of my investment properties. Reasonable and communicated throughout the job. All this and fact that they made it a flawless, stress free experience for me means they will be called for any plumbing issues… - **5/5 · Google Reviews · Senthil Kandasamy · 2025-12-22**: Justin responded to the request immediately. Ed identified the problem and provided the solution. Justin and Ed are my go to plumbing doctors. - **5/5 · Google Reviews · Cole St. Germain · 2025-10-08**: Powerhorse plumbing was very professional and top notch, they did all new piping for my commercial property and I am nothing but pleased. Will definitely be using them again for future projects. - **5/5 · Google Reviews · bule E · 2025-09-29**: I booked an appointment to replace the tub and cartridge, and Justin did an outstanding job. He was professional, efficient, and paid great attention to detail. I’m very pleased with the result and would highly recommend his service. - **5/5 · Google Reviews · Tha Penn · 2025-09-19**: Justin done a great job with my plumbing much appreciated I would recommend to friends and family - **5/5 · Google Reviews · Ruby Rodriguez · 2025-09-19**: Justin was amazing, super professional, timely, efficient, knowledgeable, and honest. He arrived when he stated he would be at my home, quoted me a fair price, and went above and beyond for us. I am very thankful I came across PowerHouse Plumbing LLC, I would definitely contact them again. - **5/5 · Google Reviews · Luis · 2025-09-18**: Reasonable price , amazing work. Will call him again and always! Thanks Justin --- Data freshness: last scanned 2026-07-29T19:31:25.830Z. Cite as: PowerHorse Plumbing LLC — Tavlee (https://tavlee.com/contractor/powerhorse-plumbing-llc-methuen) Source: https://tavlee.com/contractor/powerhorse-plumbing-llc-methuen