# Precision Pools and Patios, LLC

**Trade:** Pool Cleaning · **Address:** 296 Great Western Rd Unit 3 & 4, South Dennis, MA 02660 · **Phone:** (508) 790-1146 · **Website:** http://poolconstructioncapecod.com/ · **Languages:** English

**Rating: 3.0/5** (medium confidence) — from 43 reviews across 8 sources.
86% of sentiment-scored reviews read net-positive. Last 6 months: 2 reviews, 2 negative.

## The honest read

Precision Pools and Patios, LLC is a South Dennis, Massachusetts contractor that builds inground pools — gunite, vinyl-liner, and fiberglass — together with stamped-concrete patios, walkways, and driveways, and also looks after cleaning and upkeep on pools it has installed. It holds an active Massachusetts Home Improvement Contractor license verified against the state registry under its own name, carries an A+ accreditation with the Better Business Bureau, and shows a 4.6-star Google rating from 36 reviews alongside matching 4.5-star averages on Angi and HomeAdvisor.

A long, detailed run of reviews stretching from 2015 through 2024 describes a genuinely hands-on operation. Customers repeatedly name owner Tim Kelley directly, describing him laying out pool designs himself, answering calls and texts personally, and staying involved through installation. The praise centers on the stamped-concrete work — deep, clean impressions and durable finishes — and on pools built through difficult stretches, including several projects that worked around pandemic-era supply and permitting delays without losing quality. A handful of reviews also describe the company maintaining pools it built, with one naming a technician, Paul, who kept an aging pool running and its water clean for two years.

That strong record sits alongside some real, specific trouble. The two most recent reviews on file, from May and July 2026, both describe the same problem: a stamped-concrete pool deck installed in 2021 that began flaking in 2024 and had crumbled with visible cracking by 2025, with the company slow to diagnose it and calls going unreturned once the damage was clear. A 2018 review alleges a much larger dispute — a $70,000 pool-and-deck renovation abandoned with defective concrete work — and quotes threatening text messages the reviewer says she received from the owner after posting a negative review; the company's posted response denies the allegations. A separate 2022 review describes an unresolved pool leak and a poorly installed ladder that went unaddressed for over two years.

Anyone considering this company should weigh a decade of consistent, specific praise for pool and stamped-concrete construction against a small but serious cluster of unresolved-defect and responsiveness complaints, the most recent of which are current. Worth asking directly before signing a contract: how deck failures like the ones described in 2024–2025 get resolved, and what the current turnaround looks like on warranty or repair calls.

**Strengths:**
- Decade-plus review history — detailed praise from 2015 through 2024
- Active state license — MA HIC verified under this business's own name
- BBB A+ accreditation — matches the verified state license status
- Stamped-concrete craftsmanship — repeatedly praised for deep, clean detailing
- Hands-on owner — reviewers describe Tim Kelley personally on every job
- Post-install pool care — one technician kept an aging pool running for years

**Concerns:**
- Recent stamped-concrete failures — the two newest reviews describe a cracked, flaking deck
- Slow to respond — reviewers report unreturned calls once damage appeared
- A disputed $70,000 project — a 2018 review alleges abandoned, defective concrete work
- An unresolved 2022 complaint — a leak and a poorly installed ladder went unaddressed

**Where sources disagree:**
- Angi and HomeAdvisor show the identical 19 reviews and 4.5★ average — the same listing mirrored across both platforms, not two independent samples.
- A BBB review describes the same stamped-concrete-deck flaking defect as the Google and Angi reviews, though under a different reviewer name — possibly a second affected customer or a re-posted account.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Holds an active Massachusetts Home Improvement Contractor license (HIC #197971), verified against the state registry under this exact business name. _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 197971 registry-verified active — registry holder of record: Precision Pools And Patios, LLC.”
- Accredited by the Better Business Bureau with an A+ rating. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/south-yarmouth/profile/pool-contractors/precision-pools-and-patios-llc-0021-129881) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/south-yarmouth/profile/pool-contractors/precision-pools-and-patios-llc-0021-129881) — “Better Business Bureau: accredited / certified / member”
- Builds inground pools (gunite, vinyl liner, and fiberglass) along with stamped-concrete patios, walkways, and driveways. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/south-yarmouth/profile/pool-contractors/precision-pools-and-patios-llc-0021-129881) — “Services offered (Better Business Bureau): Pools, Patios, Auto Covers, Filters, Heaters, Pumps, Salt Generators, Wimter Covers, Driveways, P…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VQcUQzODJGaDVlQ2JBEAE!2m1!1s0x0:0xbb10c2f2aa8e7861!3m1!1s2@1:CIHM0ogKEPqD382Fh5eCbA%7C%7C?hl=en) — “5★ We must say that our new pool is absolutely beautiful (see attached photo) and we had a very good experience working with Tim Kelley and …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNQd09QUTdRRRAB!2m1!1s0x0:0xbb10c2f2aa8e7861!3m1!1s2@1:CIHM0ogKEICAgICPwOPQ7QE%7C%7C?hl=en) — “5★ We had a backyard filled with native over growth (weeds and brush).  Tim created a dumpy looking backyard into a resort.  He built a 50 b…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNwM1lySEh3EAE!2m1!1s0x0:0xbb10c2f2aa8e7861!3m1!1s2@1:CIHM0ogKEICAgICp3YrHHw%7C%7C?hl=en) — “5★ Awesome contractors. They were recommended to me by a former neighbor who just raved about their results.  I have joined that choir singi…”
- A long, detailed run of five-star reviews from 2015 through 2024 consistently praises Tim Kelley's personal involvement, communication, and the quality of finished pools and stamped-concrete work. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VQcUQzODJGaDVlQ2JBEAE!2m1!1s0x0:0xbb10c2f2aa8e7861!3m1!1s2@1:CIHM0ogKEPqD382Fh5eCbA%7C%7C?hl=en) — “5★ We must say that our new pool is absolutely beautiful (see attached photo) and we had a very good experience working with Tim Kelley and …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNQd09QUTdRRRAB!2m1!1s0x0:0xbb10c2f2aa8e7861!3m1!1s2@1:CIHM0ogKEICAgICPwOPQ7QE%7C%7C?hl=en) — “5★ We had a backyard filled with native over growth (weeds and brush).  Tim created a dumpy looking backyard into a resort.  He built a 50 b…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNWb2N1OXNnRRAB!2m1!1s0x0:0xbb10c2f2aa8e7861!3m1!1s2@1:CIHM0ogKEICAgICVocu9sgE%7C%7C?hl=en) — “5★ Precision Pools installed a pool and patio at our Orleans home in 2022. On the heals of the Covid Pandemic there were challenges that Tim…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNGdGZ5T25BRRAB!2m1!1s0x0:0xbb10c2f2aa8e7861!3m1!1s2@1:CIHM0ogKEICAgICFtfyOnAE%7C%7C?hl=en) — “5★ Top notch professionals! Tim and his crew at Precision Pools and Patio were very easy to work with and offered a reasonable quote (which …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNwM1lySEh3EAE!2m1!1s0x0:0xbb10c2f2aa8e7861!3m1!1s2@1:CIHM0ogKEICAgICp3YrHHw%7C%7C?hl=en) — “5★ Awesome contractors. They were recommended to me by a former neighbor who just raved about their results.  I have joined that choir singi…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNCOUpqWVVREAE!2m1!1s0x0:0xbb10c2f2aa8e7861!3m1!1s2@1:CIHM0ogKEICAgICB9JjYUQ%7C%7C?hl=en) — “5★ Tim and his crew installed a stamped concrete driveway and hot tub foundation for me.  They took their time, and made sure the result was…”
  - [Angi](https://www.angi.com/companylist/us/ma/south-dennis/precision-pools-and-patios-llc-reviews-1.htm) — “5★ I hired this company for a stampcrete patio and I couldn't be more pleased with the job. The quality of the work is amazing. Everyone I s…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.PrecisionPoolsandPatio.17568468.html) — “5★ Tim was very knowledgeable of all the products for our pool from the liner to the filter and everything in between. The stamped concrete …”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.PrecisionPoolsandPatio.17568468.html) — “5★ A positive experience from start to finish. Brenda was friendly and knowledgeable and promptly scheduled Tim to stop by and give a price …”
- Several reviewers describe ongoing pool cleaning and maintenance after installation, including a named technician keeping an older pool running for two years. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNsenRYVlhREAE!2m1!1s0x0:0xbb10c2f2aa8e7861!3m1!1s2@1:CIHM0ogKEICAgIClztXVXQ%7C%7C?hl=en) — “5★ Tim, Dragon and the whole team were great. They built a good pool and they are maintaining it well too.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURla3JuaktREAE!2m1!1s0x0:0xbb10c2f2aa8e7861!3m1!1s2@1:CIHM0ogKEICAgIDekrnjKQ%7C%7C?hl=en) — “5★ Paul did an amazing job for the past two years to keep our old limping pool up and running.  He is on time and always responds to a text.…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNlbjY2YnB3RRAB!2m1!1s0x0:0xbb10c2f2aa8e7861!3m1!1s2@1:CIHM0ogKEICAgICen66bpwE%7C%7C?hl=en) — “5★ We started working with Tim during the pandemic when everyone was doing home projects, including swimming pools! We had a project approva…”
- Two reviews dated May and July 2026 — the two most recent on file — describe a stamped-concrete pool deck that began flaking in 2024 and crumbled by 2025, with the company slow to respond and calls going unreturned. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKbmQxUlpWRmRpYUVwalFWQjZTM1ZwVTJjM1psRRAB!2m1!1s0x0:0xbb10c2f2aa8e7861!3m1!1s2@1:CAIQACodChtycF9oOkJnd1RZVFdiaEpjQVB6S3VpU2c3ZlE%7C%7C?hl=en) — “1★ My wife and I had our pool constructed by Precision Pools & Patios, LLC in 2021. It was completed around the end of August 2021. We chose…”
  - [Angi](https://www.angi.com/companylist/us/ma/south-dennis/precision-pools-and-patios-llc-reviews-1.htm) — “1★ I had a pool/deck installed by Precision Pools & Patios in 2021. The contract called for installing a stamped concrete deck. By 2024, the…”
- A 2018 review alleges a $70,000 pool-renovation project was abandoned mid-job with defective concrete work, and quotes threatening text messages the reviewer says she received from the owner after posting the review; the company's on-page response denies the allegations. _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/south-dennis/precision-pools-and-patios-llc-reviews-1.htm) — “0.5★ Absolute nightmare. We contracted with Tim in January for a complete pool renovation and concrete deck. We paid him over $70,000 before…”
- A 2022 review reports an unresolved pool leak and an incorrectly installed ladder, with the reviewer saying the company was unresponsive to repair requests for over two years. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNlcmE3RVdnEAE!2m1!1s0x0:0xbb10c2f2aa8e7861!3m1!1s2@1:CIHM0ogKEICAgICera7EWg%7C%7C?hl=en) — “1★ We held back for over two years as we really like Tim but are compelled to write a review to help others.  We love our pool but have had …”
- Platform aggregates are strong (Google 4.6★/36, Angi and HomeAdvisor each 4.5★/19), but the detailed complaint reviews carry more weight given their specificity and recency. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Precision%20Pools%20and%20Patios%2C%20LLC&query_place_id=ChIJldWnDFE3-4kRYXiOqvLCELs) — “Google: 4.6★ from 36 ratings”
  - [Angi](https://www.angi.com/companylist/us/ma/south-dennis/precision-pools-and-patios-llc-reviews-1.htm) — “Angi: 4.5★ from 19 ratings”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.PrecisionPoolsandPatio.17568468.html) — “HomeAdvisor: 4.5★ from 19 ratings”
- Also offers Pool Cleaning _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/south-yarmouth/profile/pool-contractors/precision-pools-and-patios-llc-0021-129881) — “Services offered (Better Business Bureau): Pools, Patios, Auto Covers, Filters, Heaters, Pumps, Salt Generators, Wimter Covers, Driveways, P…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNsenRYVlhREAE!2m1!1s0x0:0xbb10c2f2aa8e7861!3m1!1s2@1:CIHM0ogKEICAgIClztXVXQ%7C%7C?hl=en) — “5★ Tim, Dragon and the whole team were great. They built a good pool and they are maintaining it well too.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURla3JuaktREAE!2m1!1s0x0:0xbb10c2f2aa8e7861!3m1!1s2@1:CIHM0ogKEICAgIDekrnjKQ%7C%7C?hl=en) — “5★ Paul did an amazing job for the past two years to keep our old limping pool up and running.  He is on time and always responds to a text.…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNlbjY2YnB3RRAB!2m1!1s0x0:0xbb10c2f2aa8e7861!3m1!1s2@1:CIHM0ogKEICAgICen66bpwE%7C%7C?hl=en) — “5★ We started working with Tim during the pandemic when everyone was doing home projects, including swimming pools! We had a project approva…”

## License

Status: **active** (#197971, hic) — verified against the official MA state registry on 2026-08-23, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Precision%20Pools%20and%20Patios%2C%20LLC&query_place_id=ChIJldWnDFE3-4kRYXiOqvLCELs): 4.6★ from 36 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Precision%20Pools%20and%20Patios%2C%20LLC&query_place_id=ChIJldWnDFE3-4kRYXiOqvLCELs): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/south-yarmouth/profile/pool-contractors/precision-pools-and-patios-llc-0021-129881): Listed on this source
- [Yelp](https://www.yelp.com/biz/precision-pools-and-patios-south-dennis): Listed on this source
- [Yelp](https://www.yelp.com/biz/precision-pools-and-patios-dennis): Listed on this source
- [Official Website](http://poolconstructioncapecod.com): 30 yrs in business · Self-reported profile and service details
- [Angi](https://www.angi.com/companylist/us/ma/south-dennis/precision-pools-and-patios-llc-reviews-1.htm): 4.5★ from 19 ratings
- [HomeAdvisor](https://www.homeadvisor.com/rated.PrecisionPoolsandPatio.17568468.html): 4.5★ from 19 ratings
- [BuildZoom](https://www.buildzoom.com/contractor/pricision-pools-patios): Listed on this source

## Recent reviews

- **1/5 · Angi · Kevin L. · 2026-07-01**: I had a pool/deck installed by Precision Pools & Patios in 2021. The contract called for installing a stamped concrete deck. By 2024, the stamped concrete was flaking. Precision Pools stated the deck needed to be resealed & it would be addressed in the spring. In the spring, the stamping had complet…
- **1/5 · Google Reviews · Kevin Leonard · 2026-05-12**: My wife and I had our pool constructed by Precision Pools & Patios, LLC in 2021. It was completed around the end of August 2021. We chose to have a stamped concrete pool deck; the contract included a decorative concrete stamping system, forming, grading, compacting, installing wire mesh, pouring and…
- **5/5 · Google Reviews · Lorna Cusanello · 2026-02-20**: After receiving multiple estimates for an inground pool installation, we decided to have Precision Pools do our project.  We decided on a 18' X 36' pool with an auto cover, lighting, and heater. Owner Tim Kelley was a pleasure to deal with through the entire process from planning to completion and m…
- **5/5 · Google Reviews · Mary Grace Rook · 2026-02-18**: We are very pleased with the beautiful pool Tim and his team created for us last summer. We spent many hours enjoying it as long as we could ( MG actually used a wetsuit to keep swimming when the temps dropped.) The tiling and deck were beautifully crafted with great care and attention to detail. Se…
- **5/5 · Google Reviews · Robert Provenzano · 2025-09-18**: I’ve have had other pool companies over the years. Hands down the best pool has ever looked and been maintained.
- **5/5 · Google Reviews · Keith MacKenzie · 2025-08-15**: Tim at Precision Pools and Patios was great to work with and really helped transform our back yard into a great space to entertain and enjoy. Although we initially discussed getting the pool to help broaden out our exercise options, it has turned into so much more. We would highly recommend using Pr…
- **5/5 · Google Reviews · Jarvis Hunt · 2025-06-07**: We must say that our new pool is absolutely beautiful (see attached photo) and we had a very good experience working with Tim Kelley and the team at Precision Pools.  Tim is an experienced pool professional and he provided excellent guidance and advice throughout the entire design and build phases o…
- **5/5 · Google Reviews · Joy Ziemak · 2024-11-20**: We had a backyard filled with native over growth (weeds and brush).  Tim created a dumpy looking backyard into a resort.  He built a 50 by 18 pool with beautiful travertine patios and classic New England stone walls. His vision was brilliant. I highly recommend Tim. And, he actually returns phone ca…
- **5/5 · Angi · Joy Z. · 2024-10-01**: Tim and his team created a beautiful pool, patio and fire pit in our very overgrown backyard. His vision was brilliant. He turned a boring backyard into a resort. AND Tim actually answers his phone when you call and answers texts. Tim, as the owner of Precision Pools and Patios personally attends to…
- **5/5 · Google Reviews · Emily · 2024-07-18**: Hardworking, efficient and they get the job done. I highly recommend!

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Data freshness: last scanned 2026-08-23T21:36:27.968Z.
Cite as: Precision Pools and Patios, LLC — Tavlee (https://tavlee.com/contractor/precision-pools-and-patios-llc-south-dennis)
Source: https://tavlee.com/contractor/precision-pools-and-patios-llc-south-dennis